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MX-M700N SELF DIAG AND TROUBLE CODE 8 – 7
CE-07
The entered account name of the
POP3 server or the password for
authentication is invalid.
CE-08
The specified mail server (POP3)
suspends response.
E6-11
CIS shading trouble (White correction)
E6-14
CIS communication trouble
E7-01
System data trouble
E7-02
Laser trouble
E7-03
HDD trouble
Details
POP3 server authentication check error
Section
Case 1
Cause
Improper connection of the network cable
Check and
remedy
Check connection of the network cable.
Case 2
Cause
Improper account name or password registered in
the POP3 server
Check and
remedy
Check that the account name or the password
registered for the POP3 server is correct.
Details
POP3 server time-out error
Section
Case 1
Cause
Improper connection of the network cable
Check and
remedy
Check connection of the network cable.
Case 2
Cause
An error occurs in the POP3 server.
Check and
remedy
Check for any error in the POP3 server.
Details
When the power is turned on or when the proper
gain setup value is not obtained with SIM 63-2 CIS
shading (Retry number: 256 times):
CIS white reference plate scan level is abnormal
when the lamp is lighted.
Section
Scanner
Case 1
Cause
Defective installation of the harness to the CIS unit
CIS unit abnormality
Check and
remedy
CIS unit harness check
Case 2
Cause
Reference white plate dirt
Check and
remedy
Clean the reference white plate.
Case 3
Cause
CIS lighting trouble
Check and
remedy
Use SIM 5-3 to check the light quantity of CIS.
Case 4
Cause
Scanner PWB abnormality
Check and
remedy
Scanner PWB check
Details
When an error occurs in an access check to the
CIS-ASIC on turning on the power or closing the
DSFP cover. (Retry number: 5 times)
Communication trouble between the scanner
PWB and the CIS-ASIC. (Clock synchronization)
Section
Scanner
Case 1
Cause
Defective installation of the harness to the CIS
unit
Check and
remedy
Check the harness connected to the CIS unit.
Case 2
Cause
CIS unit abnormality
Check and
remedy
CIS unit check
Case 3
Cause
Scanner PWB abnormality
Check and
remedy
Scanner PWB check
Details
While reading/writing the HDD system area data,
the HDD returns an error response or no response
at all for longer than 30 seconds.
Section
Controller
Case 1
Cause
No HDD is installed on the MFP control PWB.
Check and
remedy
Check installation status of the HDD on the MFP
control PWB.
Case 2
Cause
HDD does not properly function.
Check and
remedy
• CHECK connection between the HDD and MFP
control.
• Perform an HDD read/write test using
SIM 62-2/3.
• Replace HDD.
Case 3
Cause
MFP control PWB abnormality
Check and
remedy
Replace the MFP control PWB.
Details
The BD signal from the LSU is kept OFF or ON.
When the polygon motor rotation is started and
three successive BDT signals of I/O ASIC are
detected after forced lighting of laser.
Section
Engine
Case 1
Cause
The connector to the LSU or the harness in the
LSU is disconnected or broken.
Check and
remedy
Check for disconnection of the connector to the
LSU.
Case 2
Cause
The polygon motor does not rotate properly.
Check and
remedy
Check that the polygon motor rotated properly or
not.
Case 3
Cause
The position of the laser home position sensor in
the LSU is shifted.
Check and
remedy
Use SIM 61-1 to check the LSU operation.
Case 4
Cause
A proper voltage is not supplied to the power line
of the laser.
Check and
remedy
Replace the LSU unit.
Case 5
Cause
Defective lighting of the laser emitting diode
Check and
remedy
Check lighting of the laser emitting diode.
Case 6
Cause
PCU PWB abnormality
Check and
remedy
Replace the MFP control PWB.
Case 7
Cause
MFP control ASIC PWB abnormality
Check and
remedy
Replace the MFP control PWB.
Details
Data abnormality in the HDD file management
area (cluster chain corrupted)
The HDD sends an error response or does not
respond for 30 sec.
Section
Controller
Case 1
Cause
The HDD is not installed properly to the MFP
control PWB.
Check and
remedy
Check installation of the HDD to the MFP control
PWB.
Case 2
Cause
The HDD of the MFP control PWB does not
operate properly.
Check and
remedy
Check connection of the harness to the HDD of
the MFP control PWB. Use SIM 62-2, -3 to check
read/write of the HDD.
Replace the HDD.
Case 3
Cause
MFP control ASIC PWB abnormality
Check and
remedy
Replace the MFP control PWB.