Jammed pages are not reprinted
Action
Yes
No
a
From the home screen, touch
Settings
>
Device
>
Notifications
>
Jam Content Recovery
.
b
In the Jam Recovery menu, select
On
or
Auto
.
c
Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact your
.
Printing problems
Confidential and other held documents do not print
Action
Yes
No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note:
If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
a
Open the Printing Preferences dialog.
b
From the Print and Hold tab, click
Use Print and Hold
, and then
click
Keep duplicate documents
.
c
From the Confidential Print section, enter a PIN.
d
Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 4.
Troubleshooting
139
Summary of Contents for MX-C607P
Page 1: ...DIGITAL FULL COLOR PRINTER MX C607P User s Guide October 2021 Machine type 5063 Model 53H ...
Page 86: ...2 Remove the waste toner bottle Maintaining the printer 86 ...
Page 91: ...Replacing a photoconductor unit 1 Open door A Maintaining the printer 91 ...
Page 92: ...2 Remove the waste toner bottle Maintaining the printer 92 ...
Page 95: ...Replacing an imaging unit 1 Open door A Maintaining the printer 95 ...
Page 96: ...2 Remove the waste toner bottle Maintaining the printer 96 ...
Page 101: ...4 Insert the new waste toner bottle 5 Close door A Maintaining the printer 101 ...
Page 102: ...Replacing the transfer belt 1 Turn off the printer 2 Open door A Maintaining the printer 102 ...
Page 103: ...3 Remove the waste toner bottle 4 Open door A1 Maintaining the printer 103 ...
Page 129: ...Staple jam in door G 1 Open door G 2 Pull out the staple cartridge holder Clearing jams 129 ...
Page 131: ...5 Insert the staple cartridge holder 6 Close door G Clearing jams 131 ...