Sensor Electronics SEC 3000, Instruction And Operation Manual

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SEC 3500 Email Notification Page 4 of 16 Sensor Electronics Corporation
Basic Setup and Configuration 12730 Creek View Avenue
Version 0.1 Draft Savage, Minnesota 55378 USA
September, 2013 1-800-285-3651
Operation
Once configured, as sensor devices that the SEC 3500 panel are collecting information from
(managing), the tally of devices in various alarm states and zones they reside in are then parsed each
scan and email triggers are evaluated, if necessary emails are assembled based on any triggers that have
been activated according to their individual configuration and placed in the outbound email queue and
sent out to the email relay server. The SEC 3500 is NOT an email server, and completely relies on an
email relay server or service and a properly configured network and infrastructure to give proper access
to the SEC 3500. The SEC 3500 works within your local network infrastructure and functions as well as it
provides, as securely as it provides.
An email notification is built by first passing a set of configured alarm triggers for one of four
contact sets. It can be any combination of low/mid/high or fault alarms. For each contact set, an email
contact is configured as either a single email address or a server-digestible unique distribution list name.
Hence the SEC 3500 does NOT hold email distribution lists, just the distribution list names that email
relay servers use and understand. The SEC 3500 only sends out up to four different configured emails to
up to four different email contacts or in-box distribution lists. Thus any combination of trigger
configurations is possible by using the four contact groups in such a fashion. They are named on the
Configuration Screens as Panel Administrator, Floor Supervisor, Management, and First Responders. The
user may use one or all of them, and in any combination that suits their goals.
An email notification is only sent once for a specific trigger, however when multiple triggers are
present, an email notification can be sent multiple times as each alarm is triggered. For example; if a
contact is set up to be notified for a low alarm, mid alarm and high alarm, it will be notified as the gas
levels rise and triggers each alarm.
An email distribution list name does not mean anything to the SEC 3500, however it may to the
targeted relay server (it must be defined by the email relay server or the message will bounce). The relay
server is responsible for mapping the provided distribution list name into a distribution list of email
addresses and re-broadcasting the email to all on that list. Distributions may not be necessary if the user
simply needs up to four different contacts. A good example of an email relay service can be found at
Jango SMTP Relay service (JangoSMTP.com). Jango is used by SEC to test its designs.
The email relay service or server must ultimately respond as or actually be a locally accessible
SMTP Email Server accessible on a typical Ethernet port such as 25 or 2525. It must either have a local
network address, or a properly routed accessible IP address as well as a resolvable domain name
through the gateway IP address provided to the SEC 3500 in its Ethernet configuration setup. The email
sub-system requires basic login authentication (username and password to the email server), a valid
reply email address (but the panel will NOT respond to emails or replies), a unique name for the panel
email manager so that emails are identifiable email sources by recipients, and therefore a valid email
mail box located on that server.