•
Reading through “Section 3 –
Service & Fault Finding”
•
Logging on to the TCP and looking through the online knowledgebase
(tcp.seeingmachines.com)
6.4.2
VEHICLE SWAP
If you plan to move a system from one vehicle to another, you will need to contact support and
notify them of the new vehicle information.
6.4.3
BLACKBOX RECOVERY
Support will assist you in BlackBox recovery if the vehicle is caught in an accident
See “Section 3 –
Service & Fault Finding” for more information
6.4.4
CONFIGURATION CHANGE ON A VEHICLE
The company authority can only make changes to the configuration change on the vehicle, this can
be agreed through the companies Seeing Machines account manager
24/7 Support can aid in communication and apply changes through such authorities
Summary of Contents for Guardian Gen 2
Page 1: ...FIELD SUPPORT MANUAL Guardian Generation 2 Gen2 ...
Page 7: ...FIELD SUPPORT MANUAL Section 1 Introduction to Guardian Gen 2 2 ...
Page 32: ......
Page 35: ...T ...
Page 53: ...4 2 COMPONENT INTERCONNECTIONS ...
Page 77: ...4 5 SUMMARY OF INSTALLATION PROCESS o ...
Page 83: ......
Page 84: ...Table of Contents 3 4 6 9 10 11 12 ...
Page 85: ......
Page 86: ...2 1 PREVENTATIVE MAINTENANCE ...
Page 87: ......
Page 88: ...3 1 Self Checks during boot up ...
Page 89: ... 3 2 System Test Mode ...
Page 90: ... ...
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Page 93: ......
Page 94: ...7 1 Blackbox Overview ...
Page 95: ...7 2 Copying Blackbox Data from the unit ...
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Page 100: ...7 3 Delivering Blackbox Data to 24 7 Support ...
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