Seeing Machines Guardian Gen 2, Field Support Manual

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3.
TERMS
TERM DEFINITION
Black Box
Guardian Gen 2-2 has an inbuilt function to record all footage for a set period
of time. This is known as the Black Box Recorder which is similar to a Flight
Information Recorder -
“Black Box”.
Certified
Technician
A Certified Technician is a person who has completed the Seeing Machines
training program and has been assessed in the installation and maintenance of
a system in a vehicle. A Certified Technician can complete installations and
conduct maintenance tasks on Guardian.
Configuration
File The configuration (config) file contains all the details required for the System to
function as per the
client’s requirements
FOV
A Field of View (FOV) event is an event where the driver has not been tracked
by the Guardian System for a configurable duration of time whilst travelling at
or above the configured speed limit.
You may be asked to rectify FOV’s by a
client or in response to a support ticket.
Isolation
The removal of all electrical energy to the vehicles, providing a safe
environment for workers
Isolation could be achieved by, but is not limited to:
•
Switching the main power supply isolation switch to the off position
(where provided)
• Removing the Positive wire from the battery
Non-
Standard
Installation
A Non-Standard Install may be conducted by using non-permanent measures –
Velcro, cable-ties, double-sided tape or magnets. Drilling and cutting are
normally not allowed during a non-standard install.
May also be referred to as a ‘soft’ install.
Operator The person in control of the vehicle. Can also be called the Driver.
Pitch
The angle in degrees, of the Driver Facing Sensor position up and down.
Value range between 10 to 30 degrees.
(usually mounted on the dashboard is 10 degrees)
RMA
Return Merchandise Authorization (RMA) is the SM mechanism to investigate a
warranty claim.