Scientific Atlanta PowerVu D9228, Installation And Operation Manual

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707-161 Rev. 3 Customer Support Information A-1
Appendix A
Customer Support Information
Customer Support Information
Hotlines
Scientific-Atlanta provides customers with 24-hour hotline support from anywhere
in the world. If you require technical assistance or product training support, or if you
have any questions concerning your Scientific-Atlanta product, contact the
appropriate Customer Support Center from those listed below.
If you call
from... Support
Location Regular Hours After Hours Fax
USA or
Canada USA:
Atlanta, Georgia
Canada:
Toronto, Ontario
Toll-free:
1-888-949-4786
Toll-free:
1-888-949-4786
1-770-903-5567
South
America Buenos Aires,
Argentina +54-1-342-0321 1-770-236-4786 +54-1-325-5900
Europe,
Middle East
or Africa London, England Toll-free (within Europe):
1-800-220-145
Direct:
Return material /tracking:
+44-1923-271460
Decoder support:
+44-1923-271467
Uplink/software support:
+44-1923-271420
1-770-236-4786 +44-1923-269018
Asia or
Australia Sydney, Australia Toll-free:
1-800-500-518
Direct:
+61-2-9975-3678
1-770-236-4786 +61-2-9451-4432
Media Networks customers who call a Customer Support Center are asked
specific questions in order to identify their needs. In this way, each call can be
directed to the customer support representative most experienced with your
Scientific-Atlanta product. Customer Support Centers also provide the following
pre- and post-sales support services for Scientific-Atlanta products.
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