Samsung SMT-6011 User Manual Download Page 33

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SMT-i6010/6011 User Guide _

Answering Incoming Calls

This section describes how to answer a call.

Receiving a Call via the Handset

Pick up the handset when a phone rings.

Converse with the counterpart.

Hang up the handset when the call ends.

Receiving a Call via Speaker Phone

When the phone rings, press the

[Speaker]

button.

Converse with the counterpart.

- If the handset is picked during a call, the speaker is turned off, and the conversation

can be continued through the handset.

When a call ends, press the

[Speaker]

button

again.

Dit document wordt u aangeboden door TelecomHunter.

Dé zakelijke Telecom webshop.

T 088 7463 444 | [email protected] | www.TelecomHunter.nl

Summary of Contents for SMT-6011

Page 1: ...SMT i6010 6011 User Guide Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 2: ...s mentioned in this manual may be trademarks and or registered trademarks of their respective companies This guide may be changed for product improvement standardization or other technical reasons without prior notice For further information on the updated guide or the contents contained in the guide please contact your Authorized Samsung Reseller 2015 SAMSUNG Electronics Co Ltd All rights reserve...

Page 3: ...ation or instructions that you should follow in order to avoid a service failure or damage to your phone Note Indicates additional information for referrence Checks Provides the operator with checkpoints for stable system operation Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for a product Instruction Indication for commanding a specifically requ...

Page 4: ...nter When the phone is out of use for a long time leave the plug pulled out of the outlet If an abnormal sound smell or smoke is emitted from the phone pull out the power plug immediately and then contact the service center Installation Maintenance Do not place the phone in a location with a lot of dust in a location that is subject to severe changes in temperature or near a heating device cigaret...

Page 5: ... the phone yourself Do not drop the product or apply impact on the product It may damage product screen or exterior and its internal parts Use a soft and dry cloth when cleaning the phone Do not spray water directly onto the product and do not use chemicals such as wax benzene alcohol thinner mosquito killer perfume spray lubricant detergent etc Do not install the phone under direct sunlight Liste...

Page 6: ...he Wall Mount Bracket option 13 THINGS YOU SHOULD KNOW 16 Key Functions 16 Part Names and Functions 18 Front Configuration 18 Name and Function 19 Phone Information Display 21 Phone Status Indicator 21 LED Indicator 21 Phone Status Icons 22 Supplementary Functions Menu 23 Usage of Supplementary Functions Menu 23 Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 ...

Page 7: ...ving a Call via Speaker Phone 31 Functions Available during Call 32 Call Park 32 Mute 32 Call Transfer 33 Conference Function 34 Details Premium CID 34 Call Move 35 Volume Control 36 Volume Control of a Handset 36 Volume Control of a Speaker 36 Volume Control of Ringing Sound 37 HOW TO USE MENUS 38 Menu Structure 38 Contacts 40 History 44 Message 45 Dit document wordt u aangeboden door TelecomHunt...

Page 8: ...g Wi Fi 5G Only 59 Phone Information 60 Version Information 60 Network information 60 Deskphone Manager Connection Information 60 INTEROPERATION SERVICE 61 Smart Phone Interoperation SDM 61 System Configuration Diagram 61 Key Functions 62 Registration Methods 62 Deregistration 67 Dashboard 68 Contacts 69 Call Log 79 Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T ...

Page 9: ...all Redial 96 Barge In 97 No Ring 97 Multi Ring 98 Mobile Extension MOBEX 99 Intercom 99 Malicious Call Tracking 99 Extension Announcement 100 CLI Control 100 Conference Features 101 Voice Mail Interoperation 102 Answering Machine Emulation AME 102 Call Recording 103 Deflect to Voicemail 103 Transfer to Voicemail 103 Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T...

Page 10: ...esking 104 Extension Group Login Logout 104 Absence 105 Account Code 105 Wake Up Call 105 Language Selection 105 TROUBLESHOOTING 106 ANNEX 108 Product Specifications 108 Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 11: ...wer Adaptor option Wall Mount Bracket option If any components are damaged or missing contact the dealer The Power Adaptor and Wall Mount Bracket are options If necessary contact the dealer Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 12: ...ndset to the handset port of the phone 3 Connect one end of the PC connection LAN cable which was provided with the phone to the PC connection port of the phone Connect the other end to the PC network port Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 13: ...pter to the power connection port When the plug of the connected power adapter is plugged into the outlet the phone is booted up The power adapter is purchased separately When connecting the power cable make it go through the center hole of phone cradle 6 If a USB is used connect a USB to the USB connection port Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 ...

Page 14: ...e 1 Fix one latch of the cradle to the top or bottom groove of the phone 2 Push the remaining latch into the remaining groove on the opposite side 3 Place the phone on the installation location and check whether it shakes Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 15: ...wall mount bracket installed on the wall and mark two screw holes and drill it Use one of two bottom holes 2 Insert the 2 plastic anchors in a hole in the wall with mallet and fix with enclosed screws 3 Handset bracket and wall mount bracket are fixed to the body as shown below for the order Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales Teleco...

Page 16: ...ract hanger part which placing the handset in the body with a flat blade screw driver and re insert it a 180 degree turn This prevents the handset falling Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 17: ...6 Attach to match wall mount bracket hole and screws and pull down to make sure firmly fixed Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 18: ... can talk to a counterpart by connecting a wireless Bluetooth headset to the phone Bluetooth Smart Phone Mode Connect the phone and a smartphone via Bluetooth then you can use the phone to take the call received to the smartphone and you can also use the call move function Call Park If you must interrupt a call you can put the call on hold or transfer it to another person using the Call Park or Ca...

Page 19: ... not ring even when a call is placed to the phone USB Charging With a phone to which a power adaptor is connected you can use the USB charging function When PoE is connected the USB charging function is not available during call Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 20: ...ve the influence of the magnetic material Phone Status indicator Program key button Soft button Direction Key OK button Back button Dial button Speaker button Volume button LCD screen Handset Menu button Move button Contacts button Transfer button Message button Hold button Conference button Redial button Headset button Mute button Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Te...

Page 21: ...on This button is used to converse via a speaker phone instead of a handset Dial button This button is used to enter numbers and characters Program key button You can assign a frequently used function to each button When you press a specified button the assigned function is executed For details about how to set this function contact the administrator Conference button This button is used to make a...

Page 22: ...e Navigation button The i6010 6011 phone has navigation buttons that allow users to use its functions easily Button Function Navigation Direction key This button is used to edit the contents on the screen or move between menu items OK This button is used to select or save the item where a cursor is placed in a menu mode This button is used to check the caller information received from an outbound ...

Page 23: ...tus Button LED LED Status Description Speaker Red indicator light turns on When a speaker phone is used Mute Red indicator light turns on When all voice sending is blocked Headset Red indicator light turns on When a call is made via a headset Program Key Blinks fast in red 0 3 sec When the user is receiving an incoming call Blinks slowly in red 2 sec When the user is on hold Red indicator light tu...

Page 24: ...Signal intensity of wireless network Types of headset in use general EHS Bluetooth Bluetooth headset Bluetooth mobile phone Smart phone connection status AOM connection status Galaxy Tab 10 1 Lock status Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 25: ...mentary functions menu varies depending on system version Usage of Supplementary Functions Menu While pressing the Function soft button at the bottom of screen press the right selection button of the menu you want to use Supplementary Functions Menu of Waiting Screen Supplementary Functions Menu of Communication Status Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop...

Page 26: ...e status area of the top right corner of the LCD 2 Alphabet and numbers can be input using the dial buttons Inputting special characters Press the button to select the special character input mode and select characters using the navigation button to input or modify them A a 1 English input mode uppercase English input mode lowercase Numeric input mode Special character input mode Navigation button...

Page 27: ... the environment server PnP Plug Play A phone is automatically registered if the system supports PnP To use the PnP function a system administrator must configure an environment for PnP in advance Contact the administrator to check whether the PnP environment is configured 1 When the power is connected during initialization status the Easy Install soft menu is displayed at the bottom of screen Sta...

Page 28: ...dress and update interval of time server When the setup method is Server An ID or password is not required for phone registration using a MAC address Contact the system administrator about whether to use an ID or password and regarding environment server address When the setup method is PnP If the setup method is PnP the network connection type is fixed to DHCP and network setup step is omitted Pr...

Page 29: ...STATIC or DHCP mode 6 Enter the VLAN information Make sure to contact the system administrator because network connection may be failed if incorrect information is entered 7 Enter the 802 1x information and press the Next soft button Make sure to contact the system administrator because network connection may be failed if incorrect information is entered 8 After configuring LLDP Complete easy inst...

Page 30: ... make or receive a call to from outside e g home which is directly connected to the switching system of a central office Dialing an Extension Number 1 Pick up the handset check whether the dial tone is audible and then press the extension number 2 When you press the extension number you can hear a call connection tone 3 If the other party receives the call begin the conversation Dit document wordt...

Page 31: ...ake an outbound call e g 9 3 When you dial a number you can hear a call connection tone 4 If the other party receives the call begin the conversation As the outbound call number may vary per system contact the system administrator Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 32: ...an be continued through the handset 4 When a call ends press the Speaker button again If a handset is being used hang up Dialing the Last Call Number 1 When you press the Log soft button at the bottom of waiting screen the recent call log is displayed 2 Move to a phone number you want by using the navigation button And press the Call soft button then a call is made to the selected number Dit docum...

Page 33: ... call ends Receiving a Call via Speaker Phone 1 When the phone rings press the Speaker button 2 Converse with the counterpart If the handset is picked during a call the speaker is turned off and the conversation can be continued through the handset 3 When a call ends press the Speaker button again Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales ...

Page 34: ... The Hold message is displayed If Speaker mode waiting screen is displayed The call can be resumed by pressing the Program key Resume soft button again Mute This function is used to silence the user s voice during a call via an extension line but the user can still hear the voice of the other party 1 To block your voice during call press the Mute button Now the counterpart cannot hear your voice T...

Page 35: ...er 3 When a ring back tone is heard from the other subscriber put down the handset Alternately wait until the called party receives the call and then hang up the phone after telling him her about it If the subscriber who received a transferred call is busy or does not receive the call To return to the original call press the cancel button Then you can retry by press the Transfer button again to re...

Page 36: ...button You can add a subscriber in the same manner during conference call To know the maximum number of conference participants contact the system administrator If this function does not work properly contact the system administrator Details Premium CID Displays the counterpart s information on the screen during communication When the information is received the counterpart s detail information is...

Page 37: ...information about how to setup refer to the Bluetooth Headset part of this manual 2 During communication using the IP phone if you press the Move button you can still talk through the smartphone Operation may vary depending on call type 3 During communication using the smartphone if you press the Headset button you can still talk through the IP phone Operation may vary depending on smart phone Ref...

Page 38: ...et press the of the Volume button 3 To decrease the volume press the of the Volume button Volume Control of a Speaker 1 The user can adjust the volume of a speaker in the following way while calling 2 To increase the speaker volume press the of the Volume button 3 To decrease the speaker volume press the of the Volume button Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom w...

Page 39: ...ell is ringing 2 To decrease the volume of the ringtone press the of the Volume button while the bell is ringing By pressing the Volume button in standby mode the user can also adjust the key tone volume Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 40: ...n search for a user registered in the directory server History You can check the recent outgoing incoming history Message You can write and save a message Notice News Notice You can check a notice News You can check news Language You can search and use the information provided from the browser server Call Service System Service You can set up system service Call Forward DND You can set up the Call...

Page 41: ...a Wi Fi 5G Only Set You can enable or disable Wi Fi 5G Only mode Phone Information Version Information You can check the phone version Network Information You can check the network setting information of the phone SDM information You can check registered external device and register or cancel registration Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 44...

Page 42: ...tem supports it For information on the specific server contact the server administrator Viewing a Phone Number You can view the phone number saved in the contacts 1 Select Menu Contacts And select a group you want 2 The list of saved phone numbers is displayed When you select a target and press the OK button the detail information is displayed Call You can make a call to the selected phone number ...

Page 43: ...phone number is displayed Adding a Phone Number The phone numbers of up to 300 people can be saved 1 Press the Menu Contacts New soft button 2 Enter the name and phone number information etc and press the Save soft button You can set up the numbers company mobile phone home fax others e mail memo bell sound buddy ID and register photos 3 Pushing button to save phone number Email Memo Select menu y...

Page 44: ...ber registered in the contacts 1 Go to Menu Contacts Select a group press Option select a phone number to delete and press the Del soft button 2 Click the Delete soft button to delete the phone number Add Group This is the function used to add a new group 1 Press the Menu Contacts Option New soft button 2 Enter a new group name and press the Save soft button Dit document wordt u aangeboden door Te...

Page 45: ...ption select a group to delete and press the Del soft button 2 Click the Yes soft button to delete the phone number The members of the deleted group are moved to the unspecified group Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 46: ...Incoming Absence number list Save You can save selected number to phone book Call You can call the selected number Option You can delete history of selected number of all If selected number is saved to phone book you can view detail information by pushing OK button Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunte...

Page 47: ...sg soft button 2 After creating a message specify a recipient by pressing the OK button at the right Save By pressing the below soft button you can save a created message into the temporary box 3 After entering a called number press the Send soft button Then the message is transmitted Search You can search a phone number in the contacts A message can be sent up to 10 people at a time The calling l...

Page 48: ...ormation select the message and then press OK button Reply You can reply to a counterpart who sent a message Fwd You can forward a message to others by pressing the below soft button Option You can use following function Call You can call the person who send the message Save You can save the number who send the message Del You can delete a message Dit document wordt u aangeboden door TelecomHunter...

Page 49: ...n select the message and then press OK button Reply You can reply to a counterpart who sent a message Fwd You can forward a message to others by pressing the below soft button Option You can use following function Call You can call the person who send the message Save You can save the number who send the message Del You can delete a message Dit document wordt u aangeboden door TelecomHunter Dé zak...

Page 50: ...d message Delete All You can delete all the messages 3 To view all message information select the message and then press OK button Forward You can forward a message to others by pressing the below soft button Delete You can delete a message Settings You can set received message display method Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales Telec...

Page 51: ...etail of notice select a notice and then press OK button News You can check news 1 Select Menu Notice News News 2 To view the detail of notice select a notice and then press OK button Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 52: ... set language After rebooting phone operates with selected language Supported language is vary depending on phone version or system Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 53: ... System Service 2 You can set auto answer call waiting outbound call lock alarm ring etc Supported function may vary depending on your system Call forward DND 1 Select Menu Call Service Call forward DND 2 You can enable a Call Forward Follow Me Transfer to Moving Office or DND Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www ...

Page 54: ...le and input informations If you want to delete function of a program key select mode to Disable If input information is not correct you can not register program key The AOM button setup function may not be available depending on system If this function does not work properly contact the system administrator For detail information about how to use the AOM button function refer to the SCM operation...

Page 55: ...ng Tone You can set up a ringtone Key Tone Select Menu Settings Sound Key Tone You can set up a key tone Message Tone Select Menu Settings Sound Message Tone You can set up a message alert sound System Ring Tone Select Menu Settings Sound System Ring Tone You can set up a system ring tone Bluetooth Ring Select Menu Settings Sound Bluetooth Ring You can set Bluetooth Ring Type Bluetooth Ring type i...

Page 56: ... screen will be turned off Always off Off After 10 sec Off After 20 sec User configuration Changing the default settings for the screen menu may affect the lifetime of the LCD and therefore do not change them if possible Below are shown the default LCD power Saving settings Screen off User Configuration 08 00 to 18 00 Line Display Name Select Menu Settings Screen Line Display Name You can set Line...

Page 57: ... You can set up a function related to the headset and Bluetooth Bluetooth function is suppored 6011 model only Using Hardware Headset Key This prevents accidental presses Headset Key which is placed in front side 1 Select Menu Settings Bluetooth Headset Headset Key 2 You can select whether to use the headset button Enable you can use a headset key by pressing the Headset button when a screen is wa...

Page 58: ...oth function Headset You can register and use Bluetooth headset to IP Phone Smartphone IP Phone works as Bluetooth Headset of smart phone In this case to call with smart phone you can use speaker or handset of IP phone 1 Select Menu Settings Bluetooth Headset Bluetooth Mode 2 Select Bluetooth mode If you want to change Bluetooth mode as smartphone you have to change Headset mode as Standard also A...

Page 59: ...ooth Icon will be activated at the Title Bar If you use Bluetooth headset you have to activate headset mode by pressing headset key The operation may differ from system 5 When you press the Disconnect button the device is disconnected When you press the Remove button the device is deleted from the search list as well as it is disconnected Bluetooth mode is Smart Phone 1 Select Menu Settings Blueto...

Page 60: ... at 2 4 GHz to support wireless connection of various devices within a specific distance Bluetooth may cause RF interference between low power devices using the same frequency band such as the devices for industrial scientific and medical use microwave oven and wireless LAN units Use Bluetooth devices at least 5 meters away from the wireless LAN area Abnormal operation or noise may occur depending...

Page 61: ...r User Password 3 Press the OK Setting Wi Fi 5G Only If you select Wi Fi 5G Only mode only 5G frequency is searched Select Menu Settings Wi Fi 5G Only Set Wi Fi 5G function is supported in 6011 model only Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 62: ...Network Information the IP address DSN information or LAN connection status information etc is displayed Deskphone Manager Connection Information When you select Menu Phone Information SDM Information you can check the connection information of a mobile device Display SDM Samsung Deskphone Manager App Connection information Confirm A mobile device is disconnected Dit document wordt u aangeboden do...

Page 63: ...e SDM supports Samsung Galaxy S2 S3 Note1 Note2 and Galaxy Note2 10 1 System Configuration Diagram The SDM supports only the AOM function when it is installed on a pad The authentication procedure is the same both in a smartphone and pad Only layout is different Dashboard Contacts Call Log Program Key Settings Smartphone AC Setting Pad Dit document wordt u aangeboden door TelecomHunter Dé zakelijk...

Page 64: ...ister your IP phone You need only one registration and authentication for first use and after then it is registered automatically But if network configuration or phone configuration is changed then it may be needed re registration To download and install SDM contactk system manager Registration Using WIFI Authentication User ID Auto Login Try a authentication with wireless network In case of auto ...

Page 65: ... the Start button 2 Enter an ID PW and select Deskphone IP input 3 Enter deskphone IP information and enter OK button Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 66: ... by USB data cable In this case IP phone and smart phone communicates 1 1 directly so IP phone can t use smart phone s data communication and wireless network This function is useful when used in environments without a wireless AP For registration using USB tethering Smart phone can use USB tethering Smart phone don t need WiFi connection Dit document wordt u aangeboden door TelecomHunter Dé zakel...

Page 67: ... user 2 Start the app and press the USB connection button 3 Turn on USB tethering by selecting USB tethering setting at the bottom and select the Back button If USB tethering is activated then authentication is processed automatically Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 68: ...he dashboard screen is displayed 5 If phone number of smart phone address is not registered you have to authenticate using account information Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 69: ...the dashboard screen go to Application settings and select the Deregistration in the Connection info setting 2 When the deregistration popup is displayed press the Yes button for deregistration Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 70: ...n Description Dashboard Contacts icon Moves to the contacts screen Call Log icon Move to the call log screen Prog Key icon Moves to the program key screen Settings icon Moves to the Settings screen Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 71: ...vice View details You can see the detail information of a selected contact Search You can search a contact Add contact You can add a contact Delete You can delete a contact Copy to deskphone You can save a contact to the deskphone Dialing You can make a call through the deskphone or smartphone Long touch action You can edit or delete a contact Contacts in smart phone can t be added edited deleted ...

Page 72: ... call through the deskphone or smartphone Edit You can edit a contact Delete You can delete a contact Group You can manage the group of a contact Copy to deskphone Copy to smartphone Copy a contact to the deskphone or smartphone Contacts in smart phone can t be added edited deleted Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl...

Page 73: ...ay vary per device Function Description Add Edit Contacts Enter name You can enter it briefly or in detail Add Group Select a group by going to the group list screen Select type Select a type if it exists Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 74: ...You can select multiple groups for the contact or create a new group Function Description Select Group Create group You can create a new group Select Group Select a group where a contact will belong Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 75: ...st View contacts You can see the list of contacts Create group You can add a new group Delete You can delete a group Long touch action You can edit or delete a group name Contacts in smart phone can t be added edited deleted Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 76: ...ame edit after long touch in the group list the below popup where you can enter a group name is displayed Enter a name and press OK Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 77: ...ion Add Group Enter name Enter a group name If it is duplicate there will be a warning popup Add Member Moves to the member selection screen Find Contact You can search a contact using an entered keyword Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 78: ...election window is not displayed The contact automatically belongs to the group Function Description Contacts in Group Search Search a contact in a group Add contact Create a contact in a group Add Member Manage a group member add or remove Delete Delete a group member Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomH...

Page 79: ...ction Description Add Member Select Remove a group member You can add a group member or remove an existing group member Find Contact You can search a contact using an entered keyword Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 80: ...mber You can perform directory name search or number search by entering search keyword Function Description Search Directory Search Search Real time search for a text entered in the search box Directory name search Name based search in the directory service Directory number search Number based search in the directory service Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom w...

Page 81: ...Log Call log per device View call log per device All Deskphone View View by classifying per call log type All Incoming Outgoing Missed View call log details View the detail information of a call log Delete Delete a call log Delete all Delete all the calls Contacts in smart phone can t be added edited deleted Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463...

Page 82: ...ovides dialing and the contact interoperation function Function Description View call log details Dialing You can make a call using the deskphone or smartphone Delete Delete a call log Add Edit Add Edit a new contact Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 83: ...e a device by pressing its name Change page Using the left right swipe at the top title bar you can change a page Add function You can add a function Long touch action You can see the details and delete the information Edit Delete You can edit or delete a function Settings Moves to the Settings screen Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sa...

Page 84: ... to make it applied after checking what you want to edit or delete Function Description Edit Delete Function Edit Moves to the Edit screen Delete Select a function to delete Done Apply the changes Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 85: ...ction Description Add Edit Function screen Select function Move to the function selection screen and select a function you want Input Enter a value for the function or search the value Done Apply the addition or change Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 86: ...smartphone in IP phone Connection info setting Option setting for IP phone connection Deskphone call setting Option setting for deskphone incoming call Application info Check and upgrade application information Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 87: ...artphone does not saved in the deskphone Deskphone incoming call notification Setting for deskphone incoming call notification Depending on the notification window check uncheck a notification bar is displayed when there is an incoming call You can set up screen off status sound or vibration etc Based on this setting the Smart CID function is working Dit document wordt u aangeboden door TelecomHun...

Page 88: ...g call notification in Settings the Smart CID is working whenever there is an incoming call to the deskphone When you press the Close button X it is not displayed on the screen but it still remains in the notification bar Therefore you can load it anytime You can accept or reject a call When you accept a call it is connected through the Samsung Mobile VoIP app Dit document wordt u aangeboden door ...

Page 89: ...er Guide _87 Deskphone Auto Login Log in a logout deskphone through NFC tagging Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 90: ...e of each service must be defined And the privilege for the function must be set to the subscriber For more information about subscriber service privilege contact the system administrator For the service that a user sets up in advance he she can set up the service in the Personal Web Page PWP The PWP is a subscriber dedicated web setup function provided by the system For how to connect contact the...

Page 91: ...s Enable Dial Busy Forward Enable function code Phone number used for forwarding Disable Dial Busy Forward Disable function code Call Forward No Answer A call is forwarded to a specific number when you do not pick up the phone You can enable disable the no answer forward function as follows Enable Dial No Answer Forward Enable function code Phone number used for forwarding Disable Dial No Answer F...

Page 92: ...Call Forward Restriction that forwards the numbers not registered You can register the numbers for Selective Call Forward in PWP Follow Me If you cannot receive a call because you are away from the deskphone temporarily you can forward a call to another phone You can enable disable the follow me function as follows Enable Dial Follow Me Enable function code Your password Your phone number from the...

Page 93: ...ld button of Supplementary Function menu during call Dial Orbit Park function code call saving number Parked Call Pickup This feature allows a parked call to be reconnected on the phone for it had been parked or on another phone You can reconnect a held call as follows Dial Parked Call Pickup function code Hold ID Park Recall This feature allows a parked call to be redirected to the subscriber who...

Page 94: ...coming call with ringing as follows Dial Direct Call Pickup function code Phone number with ringing Press the Call Pickup right selection button of Supplementary Function menu Group Call Pickup You can pick up an incoming call to a selected group instead of a subscriber number You can pick up another group s incoming call with ringing as follows Dial Group Call Pickup function code Group number of...

Page 95: ...r function the Transfer service must be allowed in the service level Semi Blind Transfer Similar to Blind Transfer this feature allows the subscriber to park the current call and call another number and then transfer the call by pressing the transfer button while the phone is ringing Consultative Transfer This feature allows the subscriber to park the current call and call another number and then ...

Page 96: ...tion as follows Enable Dial Call Waiting Enable function code Disable Dial Call Waiting Disable function code Callback This is the function used to make a call reservation when the called party is busy or does not answer When the callee becomes available the caller s phone will ring and if the caller answers the phone the callee s number is redialed You can enable disable the callback function as ...

Page 97: ... PWP DND Override The DND setting is ignored and the call can be received If you press DND Override of Supplementary Function menu when you listen to DND message the callee can receive a call because of ringing Even when the DND override feature is used the call may not be connected if the callee is busy or otherwise unavailable To use the DND override feature both Override Level and Privacy Level...

Page 98: ...d line select Auto Retry right selection button of Supplementary Function menu Disable Dial Auto Retry Disable function code Last Call Redial This feature allows you to dial the last called calling number You can use the last call redial feature as follows Redial to the last calling number Dial Last Call Redial function code Redial to the last called number Dial Last Received Call Redial function ...

Page 99: ...t Tone When a three way conference call is established by intruding into a call the subscriber being intruded is not given any notification The intruding subscriber s voice is muted so that the call can be monitored in secret You can use the call intrusion without tone feature as follows Press Call Monitoring right selection button of Supplementary Function menu when the callee is busy Dial Call M...

Page 100: ...rding is enabled for the subscriber number 2000 The call will be rejected if DND is enabled for the subscriber number 1000 but the call will not be rejected if DND is enabled for the subscriber number 2000 Only the subscriber number 1000 will not ring if no ring is enabled for the subscriber number 1000 and only the subscriber number 2000 will not ring if no ring is enabled for the subscriber numb...

Page 101: ...ed as a multi ring member without parking the call It works in the same way as blind transfer You can transfer a call to a mobile phone as follows Transfer a call by pressing Transfer button and a mobile phone number in the multi ring configured master phone Intercom When a call is made between the subscribers for whom intercom is enabled the call is automatically answered through the speaker When...

Page 102: ...r s announcement CLI Control Temporary CID Restriction This feature does not expose your number to your counterpart You can use the temporary CID restriction function as follows Dial the Temporary CID Restriction function code Phone number Distinctive Ring by CLI This feature allows incoming calls to be distinguished by different rings depending on the caller numbers Dit document wordt u aangebode...

Page 103: ... made those attendees answering the call are automatically included in the conference The conference attendees are not registered in advance Meet Me Conference A conference room is reserved and then the conference attendees call the conference system to join the conference When the conference moderator uses the Conference Reservation menu on PWP to set the conference room number password etc and r...

Page 104: ...dvance it works as AME through the voicemail system You can enable or disable the AME auto start function as follows Enable Dial AME Enable function code Disable Dial AME Disable function code AME Manual Start This method allows the incoming calls to be connected to AME without configuring the AME feature in advance You can enable or disable the AME manual start function as follows Manual connecti...

Page 105: ...llowed in the service level to use the manual recording function Deflect to Voicemail When a phone is ringing the call is forwarded to the voice mail system through No Answer Forward A caller can leave a voice memo after hearing no answer message You can forward a call to the voice mail when a phone is ringing as follows Press the Deflect to VM right selection button of Supplementary Function menu...

Page 106: ...g the login soft button in the waiting screen when you are in the logout status Extension Group Login Logout When a call is received to the index number of extension group this service makes the call received to a subscriber in the extension group You can use the extension group login logout function as follows Setting only to a specific extension group Dial Extension Group Login Logout Station Gr...

Page 107: ...ound call when you enter a registered account code Voluntary Account Code When an outbound call is made from a phone set with voluntary account code you can enter an account code as follows before making a outbound call or after holding a call Press Account Code of Supplementary Function menu and enter an account code Wake Up Call The subscriber s phone rings at a wake up time specified by the sub...

Page 108: ...as been reset If the message IP conflict appears on the screen it means that your IP address is already being used by a phone or PC Please contact the system administrator If the message ID conflict appears on the screen it means that your ID is already being used by another phone Please contact the system administrator When you pick up the phone or press the Speaker button you cannot hear the dia...

Page 109: ...hone Caller ID does not appear on the LCD screen Ask the service provider whether the Caller ID service is activated If the user has requested to be removed from the Caller ID service it will not appear on the screen If the user is calling from an area where the Caller ID service is not valid e g making an international call Caller ID will not appear on the screen If the user calls from a payphone...

Page 110: ... V 50 60 Hz 1 0 A Adaptor output power DC 12 V 2 A PoE Input Power DC 48 V 0 3 A PoE Device 802 3 af standard support For CLASS 0 Operating conditions Temperature 0 45 C humidity 10 90 Class B Device Broadcasting communication device for home use This device obtained EMC registration mainly for home use Class B and may be used in all areas Caution This wireless device is subject to electromagnetic...

Page 111: ... CANAD A FCC IC IC 649E SMTI6021 US A3LIPNANSMTI6021 UL SMT i6011 Country Certificate Cert No EUROPE CE CB Certificate No NL 36551 NB No 1177 CB USA CANAD A FCC IC IC 649E SMTI6021 US A3LIPNANSMTI6021 FCC ID A3LSMTI6021 UL Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 112: ...Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 113: ...Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 114: ...Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 115: ...sers should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for d...

Page 116: ... be copied translated transcribed or duplicated by any form without the prior written consent of SAMSUNG Information in this document is subject to change without notice Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

Page 117: ...QUESTIONS OR COMMENTS Homepage www samsungnetwork com Dit document wordt u aangeboden door TelecomHunter Dé zakelijke Telecom webshop T 088 7463 444 sales TelecomHunter nl www TelecomHunter nl ...

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Samsung SMT-6011, User Manual

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