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Understanding display messages
98
4. Troubleshooting
10
Tray-related messages
11
Network-related messages
12
Misc. messages
Message
Meaning
Suggested solutions
Paper Empty
in
[tray number]
There is no paper in the
indicated tray.
Load paper in the tray (see
"Loading paper in the tray"
on page 36).
Message
Meaning
Suggested solutions
Network Problem:
IP Conflict
The IP address is used
elsewhere.
Check the IP address or
obtain a new IP address.
802.1x
Network Error
Fail to authenticate.
Check the network
authentication protocol. If
the problem persists,
contact your network
administrator.
Message
Meaning
Suggested solutions
Door Open
Close it
The cover is not securely
latched.
Close the cover until it locks
into place.
Error
[error
number]
Install
toner
The toner cartridge is
installed improperly, or the
connector is polluted.
Reinstall the Samsung-
genuine toner cartridge two
or three times to confirm it is
seated properly. If the
problem persists, please call
for service.
Error
[error
number]
Turn off then on
The machine unit cannot
be controlled.
Reboot the power and try the
printing job again. If the
problem persists, please call
for service.
Error
[error
number]
Call for service
Not proper room
temp. Move set
The machine is in a room
with improper room
temperature.
Move the machine to a room
with proper room
temperature.
Summary of Contents for SL-M3820DW/XAA
Page 3: ...3 BASIC 5 Appendix Specifications 101 Regulatory information 109 Copyright 119...
Page 63: ...Replacing the toner cartridge 63 3 Maintenance M3320 M3820 M4020 series 2 1...
Page 64: ...Replacing the toner cartridge 64 3 Maintenance M3325 M3825 M4025 series 1 2...
Page 66: ...Replacing the imaging unit 66 3 Maintenance 7 Imaging unit M3325 M3825 M4025 series 2 1 1 2...
Page 70: ...Installing accessories 70 3 Maintenance 2 1 2 1...
Page 75: ...Cleaning the machine 75 3 Maintenance 2 1 1 2 1 2 1 2...
Page 81: ...Clearing paper jams 81 4 Troubleshooting 2 In optional tray...
Page 84: ...Clearing paper jams 84 4 Troubleshooting M382xND M382xDW M402xND series...
Page 86: ...Clearing paper jams 86 4 Troubleshooting M3320 M3820 M4020 series...
Page 87: ...Clearing paper jams 87 4 Troubleshooting M3325 M3825 M4025 series 1 2 2 1...
Page 90: ...Clearing paper jams 90 4 Troubleshooting 6 In the duplex unit area...
Page 118: ...Regulatory information 118 5 Appendix 22 China only...