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Printing quality problems
248
6. Troubleshooting
Curl
If the printed paper is curled or paper does not feed into the machine:
•
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
•
Change the printer’s paper option and try again. Go to
Printing Preferences
, click the
Paper
tab, and set type to
Thin
(see
"Opening printing preferences" on page 47).
•
An unknown image
repetitively appears on a few
sheets
•
Loose toner
•
Light print
or contamination
occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see
"Altitude adjustment" on page 190).
Condition
Suggested solutions
Summary of Contents for SL-M3820DW/XAA
Page 3: ...3 BASIC 5 Appendix Specifications 101 Regulatory information 109 Copyright 119...
Page 63: ...Replacing the toner cartridge 63 3 Maintenance M3320 M3820 M4020 series 2 1...
Page 64: ...Replacing the toner cartridge 64 3 Maintenance M3325 M3825 M4025 series 1 2...
Page 66: ...Replacing the imaging unit 66 3 Maintenance 7 Imaging unit M3325 M3825 M4025 series 2 1 1 2...
Page 70: ...Installing accessories 70 3 Maintenance 2 1 2 1...
Page 75: ...Cleaning the machine 75 3 Maintenance 2 1 1 2 1 2 1 2...
Page 81: ...Clearing paper jams 81 4 Troubleshooting 2 In optional tray...
Page 84: ...Clearing paper jams 84 4 Troubleshooting M382xND M382xDW M402xND series...
Page 86: ...Clearing paper jams 86 4 Troubleshooting M3320 M3820 M4020 series...
Page 87: ...Clearing paper jams 87 4 Troubleshooting M3325 M3825 M4025 series 1 2 2 1...
Page 90: ...Clearing paper jams 90 4 Troubleshooting 6 In the duplex unit area...
Page 118: ...Regulatory information 118 5 Appendix 22 China only...