166
Q
I cannot find or connect the headset.
A1
If the headset is connected to another device and is
currently being used, you will not be able to locate
it. In this case, even if you locate the headset, you
will not be able to connect it. Disconnect the headset
from the device and then try again.
A2
If the headset is connected to the power adapter,
the Bluetooth wireless connection is not available.
Disconnect the headset from the power adapter and
try again.
A3
A Bluetooth headset generally provides On/Off and
Pairing modes. To connect the headset to another
Bluetooth device such as a computer or cellphone,
it must be in Pairing mode. Switch the headset to
Pairing mode and try again.
In general, a Bluetooth headset in Pairing mode is
automatically switched to On/ Off mode after a pre-
determined period of time.
Q
I have connected the headset, but I cannot hear
sound normally.
A1
If the Bluetooth headset is properly connected to
a computer, the
Control Pane Sound Playback
Device
changes to
Bluetooth Audio
(for a mono
headset) or
High Quality Bluetooth Audio
(for a
stereo headset). If the
Sound Playback Device
in
the
Control Panel
is not changed properly, you may
not hear any sound. Check the audio settings in the
Control Panel according to the procedures below.
Configuring Sounds and Audio Devices in the
Control Panel
Double-Click
Start > Control Panel > Sounds
and Audio Devices
.
Select the
Audio
tab in the Sounds and Audio
Devices Properties window.
Check if the Sound playback and Sound
recording device is set to Bluetooth audio (for a
mono headset) or High Quality Bluetooth audio
(for a stereo headset).
Bluetooth
Summary of Contents for NP-X22
Page 1: ...User Guide X22...
