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Installing the Sound Driver after a Windows XP
Reinstallation
If you install the sound driver after reinstalling
Windows XP, the Add Hardware Wizard (Modem
Device) window may appear during the sound driver
installation.
This happens because the High Definition Audio
—
KB888111 Hotfix, which has been installed on your
system, has changed the settings to search for both
sound and modem devices. If you install the modem
device, this message will not appear. If necessary,
install the modem device together.
Note
The number of the High Definition Audio—KB888111
Hotfix may differ if you have updated the Hotfix from
the Microsoft web site.
Q
I cannot hear the modem sound.
A1
Check that the telephone line is properly connected
to the modem.
A2
Check that the modem driver is installed properly.
Click
Start > Control Panel > Performance
and Maintenance > System
.
Select
Hardware
tab
> Device Manager >
Modems in the System Properties
window,
and check if there is a yellow exclamation mark
on the installed modem icon. If there is, delete
the modem device driver and reinstall the
driver, because the yellow exclamation mark
represents a not properly installed driver.
If there is no yellow exclamation mark, double-
click the installed modem, and click
Diagnostics
tab
> Query Modem in the Modem Properties
window to diagnose the modem.
No message in either of Command and Response
in the Diagnostics tab means that the modem is not
operating properly.
Diagnose the modem again after restarting the
system or reinstalling the driver.
(You have to exit all programs using modem in the
advance of diagnostics of the modem).
Modem Related
Summary of Contents for NP-X22
Page 1: ...User Guide X22...
