Saeco Cristallo 600 EVO, Use And Maintenance

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English
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12 TROUBLESHOOTING
The following table indicates the possible error or alarm causes which may lead to a partial or total arrest of the vending
machine.
The following is reported for each cause:
• associated code, reported in the error LOG;
• the consequence of the occurred event on the vending machine operation when the VM works as a single machine for hot
beverage brewing;
• the consequence of the occurred event on the vending machine operation when the VM works in association with one or two spiral slaves;
• a note to help identifying the warning and restore the normal operation.
Cause
Error
Code Machine without
snack slaves
Machine With
Snack Slaves
Notes / Recommended Intervention
Low water level in air break 1
Vending machine out of
service
Beverages not available
Check the water network connection or fill in the
water tank
Coffee dosing unit
filling not detected
(no more coffee?)
2
Coffee beverages
not available Coffee beverages
not available
Fill in the coffee bean hopper.
Or check the coffee dosing unit operating
condition.
Group gearmotor
movement not
detected
3
Coffee beverages
not available Coffee beverages
not available Check the brew group gearmotor and/or
the positioning microswitches.
Group gearmotor
movement not
detected
4
Coffee beverages
not available Coffee beverages
not available Check the brew group gearmotor and/or
the positioning microswitches.
Flowmeter pulses not
detected 5 No consequences Beverages not
available Warning report only in the LOG.
If the flowmeter pulses cannot be read
during instant product brewing, the error
is only visible as a warning in the error
log.
If the reading is not possible during coffee brewing,
warning LOW_WATER_FLOW(22) and then
error 22 will be reported. Coffee (or freshbrew)
will not be available.
Nozzle arm
movement not
detected
6
Vending machine
out of service Beverages not
available Check the nozzle arm (mechanism free
movement and positioning microswitch)
Drain tank full 9 Vending machine out of
service Beverages not available Empty the drain tank out
Cup release
movement not
detected 10 Jammed cup
warning Jammed cup
warning Warning report only in the LOG.
"Cup not available” message is displayed.
The vending machine can still dispense beverages
without cups.
Check the cup dispenser.
Stirrer expeller
movement not
detected
11
Vending machine
out of service Beverages not
available Check the stirrer expelling mechanism and
the sugar dispensing device (motor and
microswitch)