eng eng
5.5. Fault: The set pressure (p refer) is not established in the test with water program (Multi-Control SLW).
Cause:
Remedy:
● The water pressure of the house connection is greater than the set pressure
(p refer).
● Close the shut-off valve of the house connection.
● Suction/pressure hose (Fig. 1 (13)) or high-pressure hose (Fig. 4 (26))
leaking.
● Change suction/pressure hose or high-pressure hose.
● Hydro-pneumatic pump does not build up pressure.
● Connect suction/pressure hose between the house connection and the
pressure test with water supply, see 2.6.2.
● Stop tap of the water supply is closed or only partly open.
● Fully open the stop tap.
● No or too little air pressure in the compressed air tank.
● Hydro-pneumatic pump requires compressed air, see 5.2. Fault:
● Electronic flushing and pressure testing unit with compressor defective.
● Have the electronic flushing and pressure testing unit with compressor
checked/repaired by an authorised ROLLER customer service workshop.
5.6. Fault: The pressure in the pipe to be tested is not relieved after running the test with water programs or during the test with water B, P+M.
Cause:
Remedy:
● Pressure relief water drain (Fig. 4 (27)) is soiled or defective.
● Clean the pressure relief water drain or have it replaced by qualified personnel
or an authorised ROLLER customer service workshop.
● Electronic flushing and pressure testing unit with compressor defective.
● Have the electronic flushing and pressure testing unit with compressor
checked/repaired by an authorised ROLLER customer service workshop.
5.7. Fault: No or too little dosing solution pumped out of the bottle.
Cause:
Remedy:
● Unsuitable disinfectant, cleaning, preserving agent.
● Use ROLLER’S Plus TW-D Color, ROLLER’S Plus H-R, ROLLER’S Plus H-K.
● Disinfection and cleaning unit not connected to the Multi-Control properly.
● See flow direction arrow, see also 2.5.
● Disinfection and cleaning unit soiled.
● Clean disinfection and cleaning unit, see also 4.1.
● Disinfection and cleaning unit defective.
● Have disinfection and cleaning unit checked/repaired by an authorised
ROLLER customer service workshop.
5.8. Fault: The date and time must be reset every time the electronic flushing and pressure testing unit with compressor is switched on.
Cause:
Remedy:
● Battery depleted.
● Change battery. See 4.2.
5.9. Fault: The new version software was not installed.
Cause:
Remedy:
● USB stick not recognised.
● Use another USB stick.
● New version software is not on the USB stick.
● Copy new version software to the USB stick.
● The USB stick was pulled out of the USB port
(Fig. 2 (33)) during the installation.
● Repeat the procedure described in 2.3.. Use a USB stick with a LED if
possible.
● A folder was created on the USB stick and the new version software was
copied into this folder.
● Move the new version software into the main directory of the USB stick.
6. Disposal
The electronic flushing and testing unit with compressor as well as the disin-
fection, cleaning and preservation media may not be thrown in the domestic
waste at the end of their useful life. They must be disposed of according to the
legal regulations.
7. Manufacturer’s Warranty
The warranty period shall be 12 months from delivery of the new product to the
first user. The date of delivery shall be documented by the submission of the
original purchase documents, which must include the date of purchase and the
designation of the product. All functional defects occurring within the warranty
period, which are clearly the consequence of defects in production or materials,
will be remedied free of charge. The remedy of defects shall not extend or
renew the warranty period for the product. Damage attributable to natural wear
and tear, incorrect treatment or misuse, failure to observe the operational
instructions, unsuitable operating materials, excessive demand, use for unau-
thorized purposes, interventions by the customer or a third party or other
reasons, for which ROLLER is not responsible, shall be excluded from the
warranty
Services under the warranty may only be provided by customer service stations
authorized for this purpose by ROLLER. Complaints will only be accepted if
the product is returned to a customer service station authorized by ROLLER
without prior interference in an unassembled condition. Replaced products and
parts shall become the property of ROLLER.
The user shall be responsible for the cost of shipping and returning the product.
The legal rights of the user, in particular the right to make claims against the
seller under the warranty terms, shall not be affected. This manufacturer’s
warranty only applies for new products which are purchased in the European
Union, in Norway or in Switzerland.
This warranty is subject to German law with the exclusion of the United Nations
Convention on Contracts for the International Sales of Goods (CISG).
8. Spare parts lists
For spare parts lists, see www.albert-roller.de → Downloads → Parts lists.
5.10. Fault: The flushing and testing programs have been incorrectly displayed on the PC.
Cause:
Remedy:
● The font "Lucida Console" is required for a correct display.
● Select font "Lucida Console", install if necessary.
5.11. Fault: Printing on paper weak or illegible. Printout aborted prematurely.
Cause:
Remedy:
● Weak battery charge.
● Charge battery.
● Paper reel inserted incorrectly in printer.
● Insert paper roll, see 3.6.
● The printer can only be used as of Version Software 2.0.
● Load software by USB stick as a download under www.rems.de → Downloads
→ Software into the controller of the REMS Multi-Push, see 2.3.
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