73
TECHNICAL ASSISTANCE SERVICE
FAULT
CAUSE
SOLUTION
The burner performs pre-venti-
lation and ignition correctly but
shuts down about 5 attempts
Flame not detected
− Call Technical Assistance
No gas supply
− Make sure gas shut-off cock is open
The burner shuts down during pre-
ventilation
Flue blocked
− Check flue
Flame detection error
− Call Technical Assistance
The flame is already lit
− Call Technical Assistance
Air intake obstructed
− Check for blockage
The burner shuts down after pre-
ventilation because the flame fails
to ignite
Gas valve feeds too little gas
− Check gas supply pressure
Gas valve faulty
− Call Technical Assistance
Weak or no ignition arc
− Call Technical Assistance
Air in gas line
− Bleed the gas feed circuit
The burner does not start when it
receives the control signal
No electrical power
− Check voltage at gas valve terminals
− Check the condition of the fuses
No gas supply
− Make sure gas shut-off cock is open
Electrical short circuit
− Call Technical Assistance
3 .15
Troubleshooting