Ricoh M199 Service Manual Download Page 10

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M199/M200/M203/M204

Digit 3: Modem mode ......................................................................... 5-17

Digit 2: Modem speed ........................................................................ 5-18

5.3.2

ERROR CODE TABLE ................................................................... 5-19

The following information is also included in the User Guide. ............ 5-21

5.4

FAX ERROR CLEAR PRINCIPLE (ONLY FOR MF MODELS) ............... 5-25

5.4.1

RX ................................................................................................... 5-25

5.4.2

TX ................................................................................................... 5-25

5.5

IMAGE PROBLEMS ................................................................................ 5-26

5.5.1

OVERVIEW .................................................................................... 5-26

5.5.2

IMAGE PROBLEM .......................................................................... 5-27

ENVIRONMENTAL CONSERVATION ......................................... 6-1

6.1

ENERGY SAVING ..................................................................................... 6-1

6.1.1

ENERGY SAVER MODES ............................................................... 6-1

Timer Settings (Printer Models) ............................................................ 6-2

Timer Settings (MF Models) ................................................................. 6-2

Return to Stand-by Mode ..................................................................... 6-2

Recommendation ................................................................................. 6-3

6.2

PAPER SAVE ............................................................................................ 6-4

6.2.1

EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION .................. 6-4

1. Duplex .............................................................................................. 6-4

2. Combine mode ................................................................................. 6-4

3. Combine ............................................................................ 6-5

Summary of Contents for M199

Page 1: ...M199 M200 M203 M204 SERVICE MANUAL ...

Page 2: ...SION OF RICOH AMERICAS CORPORATION All product names domain names or product illustrations including desktop images used in this document are trademarks registered trademarks or the property of their respective companies They are used throughout this book in an informational or editorial fashion only and for the benefit of such companies No such use or the use of any trade name or web site is inte...

Page 3: ...ation Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program Untrained and uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury damage to property or loss of warranty protection Ricoh Americas Corporation WARNING ...

Page 4: ...CODE COMPANY LANIER RICOH SAVIN M199 N A SP C250DN N A M200 SP C252DN SP C252DN SP C252DN M203 N A SP C250SF N A M204 SP C250SF SP C250SF SP C250SF DOCUMENTATION HISTORY REV NO DATE COMMENTS 04 2014 Original Printing ...

Page 5: ... MODEL M199 M200 1 7 1 2 2 MF MODEL M203 M204 1 7 1 3 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS 1 8 1 3 1 PRINTER MODELS 1 8 1 3 2 MF MODELS 1 8 2 INSTALLATION 2 1 2 1 INSTALLATION REQUIREMENTS 2 1 2 1 1 ENVIRONMENT 2 1 2 1 2 MACHINE LEVEL 2 1 2 1 3 MACHINE SPACE REQUIREMENTS 2 2 Printer Models M199 M200 2 2 MF Models M203 M204 2 3 2 1 4 POWER REQUIREMENTS 2 3 2 1 5 INSTALLATIO...

Page 6: ...11 3 5 ADF ONLY FOR MF MODELS 3 14 3 5 1 ADF UNIT 3 14 3 5 2 ORIGINAL TRAY 3 14 3 5 3 ADF PICK UP ROLLER 3 15 3 5 4 ADF FEED ROLLER 3 16 3 5 5 ADF SEPARATION PAD 3 16 3 5 6 ADF FRONT COVER 3 17 3 5 7 ADF REAR COVER 3 18 3 5 8 ADF MOTOR 3 19 3 5 9 ADF TOP COVER 3 20 3 5 10 DOCUMENT SENSOR 3 21 3 5 11 ADF FEED SENSOR 3 23 3 6 LASER UNIT 3 24 3 6 1 CAUTION DECAL LOCATIONS 3 24 3 6 2 LASER OPTICS HOUS...

Page 7: ...45 3 9 PAPER TRANSFER 3 46 3 9 1 TRANSFER UNIT 3 46 3 9 2 TRANSFER ROLLER 3 47 3 9 3 REGISTRATION ROLLER 3 48 Reassembling the registration roller unit 3 49 3 9 4 REGISTRATION SENSOR 3 49 3 9 5 REGISTRATION CLUTCH 3 50 3 10 IMAGE FUSING 3 51 3 10 1 FUSING UNIT 3 51 3 10 2 FUSING LAMP 3 53 When Reinstalling the Fusing Lamp 3 55 When Reassembling the Fusing Unit 3 56 3 10 3 TRANSPORT FUSING MOTOR 3 ...

Page 8: ...FAN MOTOR 3 78 3 13 12 ID CHIP BOARD 3 78 3 13 13 PSU 3 79 3 13 14 HIGH VOLTAGE POWER SUPPLY BOARD 3 81 3 13 15 TEMPERATURE HUMIDITY SENSOR 3 81 3 13 16 DUPLEX MOTOR 3 82 3 13 17 SPEAKER ONLY FOR MF MODELS 3 84 3 13 18 EEPROM 3 85 Checking that MUSIC was Performed Correctly 3 87 4 SYSTEM MAINTENANCE REFERENCE 4 1 4 1 SERVICE MENU 4 1 4 1 1 OVERVIEW 4 1 Menu Mode 4 1 Special Mode 4 1 4 1 2 MAINTENA...

Page 9: ...t the Configuration Page Printer Models 4 24 To Print the Configuration Page MF Models 4 24 4 3 2 UPDATING THE CONTROLLER FIRMWARE 4 25 Procedure 4 25 4 3 3 UPDATING THE ENGINE FIRMWARE 4 28 4 3 4 BOOT LOADER FIRMWARE 4 30 5 TROUBLESHOOTING 5 1 5 1 SERVICE CALL CONDITIONS 5 1 5 1 1 SUMMARY 5 1 5 1 2 ENGINE SC 5 1 SC 1xx Other Error 5 1 SC 2xx Laser Optics Error 5 2 SC 3xx Charge Error 5 3 SC 4xx I...

Page 10: ... 5 25 5 4 1 RX 5 25 5 4 2 TX 5 25 5 5 IMAGE PROBLEMS 5 26 5 5 1 OVERVIEW 5 26 5 5 2 IMAGE PROBLEM 5 27 6 ENVIRONMENTAL CONSERVATION 6 1 6 1 ENERGY SAVING 6 1 6 1 1 ENERGY SAVER MODES 6 1 Timer Settings Printer Models 6 2 Timer Settings MF Models 6 2 Return to Stand by Mode 6 2 Recommendation 6 3 6 2 PAPER SAVE 6 4 6 2 1 EFFECTIVENESS OF DUPLEX COMBINE FUNCTION 6 4 1 Duplex 6 4 2 Combine mode 6 4 3...

Page 11: ...pletes the warm up period Be careful to keep hands away from the mechanical and electrical components as the machine starts operation 5 The inside and the metal parts of the fusing unit become extremely hot while the machine is operating Be careful to avoid touching those components with your bare hands Health Safety Conditions Toner is non toxic but if you get either of them in your eyes by accid...

Page 12: ...iscard batteries in accordance with the manufacturer s instructions and local regulations Laser Safety The Center for Devices and Radiological Health CDRH prohibits the repair of laser based optical units in the field The optical housing unit can only be repaired in a factory or at a location with the requisite equipment The laser subsystem is replaceable in the field by a qualified Customer Engin...

Page 13: ...r registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries The proper name of Internet Explorer 6 is Microsoft Internet Explorer 6 Adobe Acrobat PostScript and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries PCL is a registered trademark of Hewlett Packard Company Other p...

Page 14: ...PRODUCT INFORMATION REVISION HISTORY Page Date Added Updated New None ...

Page 15: ...1 1 COMPONENT LAYOUT Engine M199 M200 1 Laser Optics Housing Unit 2 Print Cartridge AIO 3 Development Roller AIO 4 Paper Exit 5 Fusing Unit 6 Fusing Lamp 7 Duplex Path 8 Transfer Roller 9 Registration Roller 10 By pass 11 Paper Feed Roller 12 ITB Image Transfer Belt Unit 13 OPC AIO 14 Tray 1 15 EGB Controller ...

Page 16: ...er Optics Housing Unit 2 Print Cartridge AIO 3 Development Roller AIO 4 Paper Exit 5 Fusing Unit 6 Fusing Lamp 7 Duplex Path 8 Transfer Roller 9 Registration Roller 10 By pass 11 Paper Feed Roller 12 ITB Image Transfer Belt Unit 13 OPC AIO 14 Tray 1 15 EGB Controller ...

Page 17: ...for M203 M204 1 Document Sensor 2 Pick Roller 3 Separation Roller 4 Feed Roller 5 Feed Sensor 6 DF Exposure Glass 7 Output Roller 8 Media Stopper Scanner only for M203 M204 1 CIS Carriage Unit 2 DF Exposure Glass 3 Scanner Exposure Glass 4 Carriage Drive Shaft 5 White Sheet ...

Page 18: ... 1 1 2 PAPER PATH 1 Paper path from tray 1 2 Duplex path 3 By pass tray 4 Paper path from tray 2 optional ADF only for M203 M204 1 Document sensor 2 Pick roller 3 Separation roller 4 Feed roller 5 Feed sensor 6 DF exposure glass 7 Output roller ...

Page 19: ...and Yellow Black AIO Motor This drives the black AIO and the ITB Image Transfer Belt Duplex Motor This drives the paper exit roller and the duplex roller Transport Fusing Motor This drives the fusing unit paper feed roller registration roller and paper exit roller via the paper feed clutch registration clutch and gears Registration Clutch This transfers drive from the transport fusing motor to the...

Page 20: ...Machine Overview M199 M200 M203 M204 1 6 SM Agitator Motor This moves the agitators in the waste toner bottle ITB Contact Motor This moves the ITB into contact with and away from the color OPCs ...

Page 21: ... Product Information 1 2 MACHINE CONFIGURATION 1 2 1 PRINTER MODEL M199 M200 Duplex Unit Optional Memory Optional Tray G849 PCL PS Auto N 500 x 1 Y 1 2 2 MF MODEL M203 M204 Duplex Unit Optional Memory Optional Tray G849 PCL PS Fax Auto N 500 x 1 Y Y ...

Page 22: ...to the M099 M100 series If you have experience with those products the following information will be of help when you read this manual Different Points from Previous Products 1 3 1 PRINTER MODELS New Previous M199 M200 M095 M096 PPM 20ppm 16ppm 20ppm Wireless LAN Standard N A PDL PCL PS GDI PCL PS 1 3 2 MF MODELS New Previous M203 M204 M099 M100 PPM 20ppm 16ppm 20ppm Wireless LAN Standard N A PDL ...

Page 23: ...INSTALLATION ...

Page 24: ...mperature changes This includes Areas directly exposed to cool air from an air conditioner Areas directly exposed to heat from a heater 6 Do not put the machine in areas that get exposed to corrosive gas 7 Do not install the machine at locations over 2 500 m 8 202 ft above sea level For Chinese model 2 000 m 6 561 ft 8 Put the machine on a strong level base Inclination on any side must be no more ...

Page 25: ...03 M204 2 2 SM 2 1 3 MACHINE SPACE REQUIREMENTS Put the machine near the power source with these clearances Printer Models M199 M200 Left side Over 20 cm 7 9 Rear Over 10 cm 4 Right side Over 10 cm 4 Front Over 70 cm 27 6 Top Over 33 cm 13 ...

Page 26: ...the plug is tightly in the outlet Avoid multi wiring Make sure that you ground the machine Input voltage level 120 V to 127 V 60 Hz Less than 11 A for North America 220 V to 240 V 50 Hz 60 Hz Less than 6 A for Europe Asia 110 V 60 Hz Less than 12 A for Taiwan Permitted voltage fluctuation 10 Do not set anything on the power cord 2 1 5 INSTALLATION PROCEDURE Refer to the Quick Installation Guide fo...

Page 27: ...REPLACEMENT AND ADJUSTMENT REVISION HISTORY Page Date Added Updated New None ...

Page 28: ... that documents are not stored in memory 2 Remove the print cartridge before you remove parts 3 Unplug the power cord 4 Work on a flat and clean surface 5 Replace with authorized components only 6 Do not force plastic material components Make sure all components are returned to their original positions AIO The AIO consists of the OPC drum charge roller development unit cleaning components and tone...

Page 29: ...r on the LD unit as these are permanently adjusted at the factory Transfer Roller 1 Never touch the surface of the transfer roller with bare hands 2 Be careful not to scratch the transfer roller as the surface is easily damaged Fusing 1 After installing the fusing thermistor make sure that it is in contact with the hot roller and that the roller can rotate freely 2 Be careful to avoid damage to th...

Page 30: ...cloth and then wipe the same parts with a dry cloth to remove any remaining moisture 2 Do not disassemble the scanner unit 3 1 2 RELEASING PLASTIC LATCHES Many of the parts are held in place with plastic latches The latches break easily so release them carefully To release a latch press the hook end of the latch away from the part to which it is latched ...

Page 31: ...ot leave any tools inside the machine 5 Make sure all wires are properly connected and routed 6 Make sure wires are not jammed between parts of the machine 3 1 4 LITHIUM BATTERIES MF MODELS Incorrect replacement of lithium battery s on the controller or on the fax unit poses risk of explosion Replace only with the same type or with an equivalent type recommended by the manufacturer Discard used ba...

Page 32: ...Special Tools SM 3 5 M199 M200 M203 M204 Replacement and Adjustment 3 2 SPECIAL TOOLS PC Windows XP Vista 7 8 or Windows Server 2003 2003 R2 2008 2008 R2 2012 USB cable or Crossover cable ...

Page 33: ...S Turn off the main power switch and unplug the printer before you do the procedures in this section 3 3 1 REAR COVER Rear Cover Printer Models 1 Rear tray cover A 2 Interface cover B hook 1 3 Rear cover C 3 The screw in the Interface cover M3 x 8 others M4 x 10 ...

Page 34: ...Exterior Covers SM 3 7 M199 M200 M203 M204 Replacement and Adjustment Rear Cover MF Models 1 Rear tray cover A 2 Rear cover B 2 ...

Page 35: ...200 M203 M204 3 8 SM 3 3 2 RIGHT COVER 1 Rear cover page 3 6 Rear Cover 2 Operation panel page 3 69 Operation Panel 3 Right cover A 4 Top front screw M3 x 8 others M4 x 10 3 3 3 LEFT COVER 1 Open the top cover Printer Models ...

Page 36: ...cement and Adjustment MF Models 2 Open the front cover 3 Left cover A 3 hook at the arrow mark below Top front screw M3 x 8 others M4 x 10 Remove the rear cover and the operation panel in advance when you meet difficulties in removing the left cover ...

Page 37: ...3 3 4 FRONT COVER UNIT 1 Rear cover page 3 6 Rear Cover 2 Operation panel page 3 69 Operation Panel 3 Transfer unit page 3 46 Transfer Unit 4 Right cover page 3 8 Right Cover 5 Cover link gear unit A 2 6 Release the belt B 7 Front cover unit C 4 ...

Page 38: ...1 Rear cover page 3 6 Rear Cover 2 Controller box cover page 3 63 Controller Board 3 Remove the left stand cover A and right stand cover B hook 1 each 4 Disconnect the two flat cables C with the ferrite core D 2 2 hooks 5 Disconnect the three harnesses and ground wire from the left stand 3 1 6 Open the top cover and remove the stepped screw E ...

Page 39: ... SM Stepped screw is a plastic screw with an anchor Pull it out grasping the anchor with pliers etc after loosening it halfway 7 Close the top cover 8 Slide the scanner unit F in the direction of the blue arrow and pull it out while pushing the lock button G ...

Page 40: ...els SM 3 13 M199 M200 M203 M204 Replacement and Adjustment 9 Open the ADF while pressing the ADF release bar H on the rear of the scanner unit 10 Remove the ADF unit I from the scanner unit in the direction of the blue arrow hooks ...

Page 41: ...FOR MF MODELS 3 5 1 ADF UNIT 1 Left stand cover A hook 1 2 Disconnect the 2 harnesses from the left stand 2 3 Open the ADF unit B and remove it in the direction of the blue arrow hooks 3 5 2 ORIGINAL TRAY 1 Open the extension tray A and then open the ADF top cover B ...

Page 42: ...Models SM 3 15 M199 M200 M203 M204 Replacement and Adjustment 2 Original tray C 2 tabs 3 5 3 ADF PICK UP ROLLER 1 Open the ADF top cover A 2 ADF feed unit B tab 3 ADF pick up roller C Be careful not to lose the spring ...

Page 43: ...MF Models M199 M200 M203 M204 3 16 SM 3 5 4 ADF FEED ROLLER 1 ADF feed unit page 3 15 ADF Pick Up Roller 2 ADF feed roller A 3 5 5 ADF SEPARATION PAD 1 Open the ADF top cover 2 ADF separation pad A 2 hooks spring 1 ...

Page 44: ...r MF Models SM 3 17 M199 M200 M203 M204 Replacement and Adjustment 3 5 6 ADF FRONT COVER 1 ADF unit page 3 14 ADF Unit 2 Original tray page 3 14 Original Tray 3 Turn the ADF unit over 4 ADF front cover A 2 2hooks ...

Page 45: ...ADF only for MF Models M199 M200 M203 M204 3 18 SM 3 5 7 ADF REAR COVER 1 ADF unit page 3 14 ADF Unit 2 Original tray page 3 14 Original Tray 3 Turn the ADF unit over 4 ADF rear cover A 2 2hooks ...

Page 46: ...ADF MOTOR 1 ADF unit page 3 14 ADF Unit 2 ADF front cover page 3 17 ADF Front Cover 3 ADF rear cover page 3 18 ADF Rear Cover 4 Remove the ADF drive unit A while the ADF top cover B remains closed 2 5 ADF motor assembly C 2 ground screw 1 1 ground plate discharge brush 6 ADF motor D 2 ...

Page 47: ...ADF only for MF Models M199 M200 M203 M204 3 20 SM 3 5 9 ADF TOP COVER 1 ADF drive unit page 3 19 ADF Motor 2 Open the ADF top cover A and remove it two tabs ...

Page 48: ...dels SM 3 21 M199 M200 M203 M204 Replacement and Adjustment 3 5 10 DOCUMENT SENSOR 1 ADF drive unit page 3 19 ADF Motor 2 Turn the ADF drive unit over 3 Pressure plate A 4 hooks 2 springs 4 Lower guide B 2 6 hooks 2 tabs ...

Page 49: ...ADF only for MF Models M199 M200 M203 M204 3 22 SM 5 Document sensor C 4 hooks 1 ...

Page 50: ... only for MF Models SM 3 23 M199 M200 M203 M204 Replacement and Adjustment 3 5 11 ADF FEED SENSOR 1 ADF drive unit page 3 19 ADF Motor 2 Lower guide page 3 21 Document Sensor 3 ADF feed sensor A 4 hooks 1 ...

Page 51: ...se serious eye injury 3 6 1 CAUTION DECAL LOCATIONS Caution decals are attached as shown below Be sure to turn off the main power switch and disconnect the power plug from the power outlet before beginning any disassembly or adjustment of the laser unit This printer uses a class IIIb laser beam with a wavelength of 655 nm and an output of 7 mW The laser can cause serious eye injury ...

Page 52: ...ER OPTICS HOUSING UNIT 1 Rear cover page 3 6 Rear Cover 2 Controller box cover page 3 63 Controller Board 3 Only for MF Models Interface bracket page 3 63 Controller Board 4 Disconnect the three harnesses from CN301 302 and 303 on the EGB 3 5 Open the top cover Printer Models ...

Page 53: ...the rear left frame Lift up the hook B of the harness guide and slide the harness guide to the right 7 Stoppers C 2 each left side and right side 8 Remove the springs D left side and right side 9 Remove the laser optics housing unit E from the top cover and place it on the main body ...

Page 54: ...199 M200 M203 M204 Replacement and Adjustment Always use two hands when carrying the laser optics housing unit Be sure not to drop the laser optics housing unit 10 Take out the harnesses F 1 11 Laser optics housing unit G ...

Page 55: ...in the Engine Maintenance menu 4 Turn the power off and on MUSIC will be performed automatically 5 Print out the test chart and make sure that MUSIC was performed successfully see Printing out the Test Chart and Checking that MUSIC was Performed Correctly below 6 If necessary adjust the registration settings for each tray and for the front and rear sides of the paper with the Engine Maintenance me...

Page 56: ...ctly 1 Click the Properties tab inside the printer driver 2 Click the Print Quality tab 3 Select the Manual radio button 4 Click Advanced 5 Select Off for the three Color Profile pull down menus shown i e for Text Graphics and Photo modes 6 Click OK twice to print out the test chart 7 Make sure that MUSIC was performed successfully ...

Page 57: ...ormed Correctly Four sets of vertical lines A appear on the test chart C and k M and k Y and k In each set look for vertical lines that are aligned within the region defined by OK If all sets have at least one set of vertical lines that are aligned MUSIC was successful ...

Page 58: ...m the settings for the laser optics housing unit On the LCD access LSU Adjustment inside the Engine Maintenance menu Manually input the corresponding LSU data from your supervisor into the space provided on the LCD 5 Close the front cover 6 Execute Color Registration which is inside the Engine Maintenance menu 7 Turn the main power Off and On MUSIC will be performed automatically 8 If necessary ad...

Page 59: ...03 M204 3 32 SM 3 7 AIO CARTRIDGE ALL IN ONE CARTRIDGE 3 7 1 AIO CARTRIDGE 1 Open the top cover 2 AIO cartridge A 3 7 2 BLACK AIO MOTOR 1 Left cover page 3 8 Left Cover 2 Disconnect the fusing connector A and remove the fusing relay harness B 2hooks ...

Page 60: ...00 M203 M204 Replacement and Adjustment 3 Fusing harness guide C 2 4 Fusing thermistor harness guide D 2 1 5 Disconnect the connectors shown by arrows in the picture below and release all harnesses on the harness guide E 4 1 6 Harness guide E 4 hook 1 ...

Page 61: ...AIO Cartridge All In One Cartridge M199 M200 M203 M204 3 34 SM 7 Drive unit F 4 8 ITB gear G Color AIO motor H I snap ring 1 each 9 Drive unit guide J 3 10 Black AIO gear K snap ring 1 ...

Page 62: ...ge All In One Cartridge SM 3 35 M199 M200 M203 M204 Replacement and Adjustment 11 Black AIO motor L 3 3 7 3 COLOR AIO MOTOR 1 Drive unit page 3 32 Black AIO Motor 2 ITB gear A Color AIO motor B C snap ring 1 each ...

Page 63: ...AIO Cartridge All In One Cartridge M199 M200 M203 M204 3 36 SM 3 Drive unit guide D 3 4 Idler gear E AIO gear F snap ring 1 5 Color AIO motor G 3 ...

Page 64: ...BELT UNIT 1 Remove all the AIO cartridges page 3 32 AIO Cartridge 2 Transfer unit page 3 46 Transfer Unit 3 Pull out the waste toner bottle A 4 Release the hook B under the guide plate 5 Move the guide plate C underneath the fusing unit to the left and then remove it 6 Pull out the image transfer belt unit D 2 ...

Page 65: ...ute Trans Belt Adjust with the Engine Maintenance menu 5 Adjust the registration settings for each tray and for the front and rear sides of the paper with the Engine Maintenance menu if necessary 3 8 2 ITB IMAGE TRANSFER BELT CLEANING UNIT The ITB cleaning unit contains waste toner When removing the ITB cleaning unit put it on a sheet of paper 1 Image transfer belt unit page 3 37 Image Transfer Be...

Page 66: ... M204 Replacement and Adjustment 3 8 3 AGITATOR MOTOR 1 Rear cover page 3 6 Rear Cover 2 Operation panel page 3 69 Operation Panel 3 Right cover page 3 8 Right Cover 4 Motor bracket A 2 5 Agitator motor assembly B 1 1 6 Agitator motor C 2 ...

Page 67: ... 40 SM 3 8 4 ITB IMAGE TRANSFER BELT CONTACT MOTOR 1 Rear cover page 3 6 Rear Cover 2 Operation panel page 3 69 Operation Panel 3 Right cover page 3 8 Right Cover 4 Motor bracket A 2 5 Release the wire B 6 ITB contact motor assembly C 1 1 ...

Page 68: ...Image Transfer SM 3 41 M199 M200 M203 M204 Replacement and Adjustment 7 ITB contact motor D 2 ...

Page 69: ...LT CONTACT SENSOR 1 Rear cover page 3 6 Rear Cover 2 Operation panel page 3 69 Operation Panel 3 Right cover page 3 8 Right Cover 4 High voltage power supply board page 3 81 High Voltage Power Supply Board 5 ITB contact sensor assembly A 1 1 6 ITB contact sensor B 3hooks ...

Page 70: ... Rear Cover 2 Controller box cover page 3 63 Controller Board 3 Only for MF models FCU and Speaker bracket page 3 63 Controller Board 4 Disconnect CN306 on the EGB 1 5 Remove all the AIO cartridges page 3 32 AIO Cartridge 6 Image Transfer Belt Unit page 3 37 Image Transfer Belt Unit 7 Harness cover A hook 8 TM sensor base B ...

Page 71: ...ler Board 3 Only for MF models FCU and Speaker bracket page 3 63 Controller Board 4 Disconnect CN315 on the EGB 5 Remove two screws A for the waste toner sensor base 6 Remove all the AIO cartridges page 3 32 AIO Cartridge 7 Image transfer belt unit page 3 37 Image Transfer Belt Unit 8 Waste toner sensor base B 9 Waste toner bottle set sensor C 3hooks 1 ...

Page 72: ...bottle set sensor connect it to the white connector of the harness 3 8 8 WASTE TONER OVERFLOW SENSOR 1 Waste toner sensor base page 3 44 Waste Toner Bottle Set Sensor 2 Waste toner overflow sensor A 3hooks 1 When reinstalling the waste toner overflow sensor connect it to the black connector of the harness ...

Page 73: ...Transfer Unit with the Engine Maintenance menu otherwise a paper transfer error may occur 1 Open the front cover 2 Release the locks A 3 Transfer unit B 4 If you install a complete new unit execute Reset 2nd Transfer Unit with the Engine Maintenance menu page 4 2 Maintenance Mode Menu MF Models or page 4 14 Service Mode Printer Models ...

Page 74: ...ransfer Unit with the Engine Maintenance menu otherwise a paper transfer error may occur 1 Transfer Unit page 3 46 Transfer Unit 2 Release the two hooks A at both sides of the transfer unit 3 Open the transfer roller unit B and remove it 4 Transfer roller assembly C 2 5 Release the holder D at the left side of the transfer roller unit hook ...

Page 75: ...e menu page 4 2 Maintenance Mode Menu MF Models or page 4 14 Service Mode Printer Models 3 9 3 REGISTRATION ROLLER 1 Transfer unit page 3 46 Transfer Unit 2 Transfer roller unit page 3 47 Transfer Roller 3 Tension springs A both sides 4 Registration idle roller B 2 gear 1 bushing 2 5 Registration roller C 2 gear 2 bushing 2 ...

Page 76: ...ension spring make sure that the tension spring correctly hooks onto the bushing of the registration idle roller as shown below A 3 9 4 REGISTRATION SENSOR 1 Rear cover page 3 6 Rear Cover 2 Operation panel page 3 69 Operation Panel 3 Right Cover page 3 8 Right Cover 4 Registration sensor assembly A 1 1 5 Registration sensor B hooks ...

Page 77: ...ansfer M199 M200 M203 M204 3 50 SM 3 9 5 REGISTRATION CLUTCH 1 Rear cover page 3 6 Rear Cover 2 Left cover page 3 8 Left Cover 3 Transport Fusing motor page 3 56 Transport Fusing Motor 4 Registration clutch A 1 ...

Page 78: ...ng unit can be very hot Make sure to restore the insulators shields etc after you service the fusing unit 3 10 1 FUSING UNIT Execute Reset Fuser Unit with the Engine Maintenance menu if you replace the fusing unit otherwise a fusing error may occur 1 Open the front cover 2 Left cover page 3 8 Left Cover 3 Disconnect the connectors A B 4 Fusing unit C 3 ...

Page 79: ...ew instead of the lower left fixing screw by mistake Make sure which screw should be removed before you do this step 5 Execute Reset Fuser Unit with the Engine Maintenance menu page 4 2 Maintenance Mode Menu MF Models or page 4 14 Service Mode Printer Models if the fusing unit is replaced ...

Page 80: ...Image Fusing SM 3 53 M199 M200 M203 M204 Replacement and Adjustment 3 10 2 FUSING LAMP 1 Fusing unit page 3 51 Fusing Unit 2 Fusing front cover A 3 3 Fusing back cover B 2 4 Fusing lamp cable C 2 ...

Page 81: ...Image Fusing M199 M200 M203 M204 3 54 SM 5 Lamp right stay E 1 6 Lamp left stay D 1 7 Fusing lamp E ...

Page 82: ... M199 M200 M203 M204 Replacement and Adjustment When Reinstalling the Fusing Lamp The end of the fusing lamp A which shows the voltage and power ratings must be placed at the left side of the fusing unit fusing cable side ...

Page 83: ...harness A as shown below when reinstalling the back cover B 3 10 3 TRANSPORT FUSING MOTOR 1 Rear cover page 3 6 Rear Cover 2 Left cover page 3 8 Left Cover 3 Disconnect the fusing connector A and remove the fusing relay harness B 2 hooks 4 Fusing harness guide C 2 5 Duplex timing belt D ...

Page 84: ...Image Fusing SM 3 57 M199 M200 M203 M204 Replacement and Adjustment 6 Transport Fusing motor assembly E 3 3 1 grounding plate F 1 7 Transport Fusing motor G 3 ...

Page 85: ...1 1 3 11 2 PAPER FEED ROLLER 1 Remove all the AIO cartridges 2 Remove the waste toner bottle 3 Rear cover page 3 6 Rear Cover 4 Left cover page 3 8 Left Cover 5 Paper feed clutch page 3 58 Paper Feed Clutch 6 Close the top cover and front cover 7 Pull out the tray 8 Stand the machine with the rear side facing the table 9 Slide the paper feed shaft A to the left side 2 ...

Page 86: ... roller B hook 3 11 3 SEPARATION PAD 1 Pull out the tray 2 Push down the bottom plate A 3 Separation pad B 2hooks spring 1 When reinstalling the separation pad make sure that the Mylar C is not placed under the separation pad The right side image below shows incorrect installation ...

Page 87: ... SENSOR 1 Rear cover page 3 6 Rear Cover 2 Operation panel page 3 69 Operation Panel 3 Right cover page 3 8 Right Cover 4 High voltage power supply board page 3 81 High Voltage Power Supply Board 5 Paper end sensor assembly A 1 1 6 Paper end sensor B 3hooks ...

Page 88: ...1 PAPER EXIT ROLLER 1 Operation panel page 3 69 Operation Panel 2 Remove the bushing A 1 3 Pull out the paper exit roller B from the right stay and move its left side towards the front slightly and then remove it from the mainframe 1 4 Remove the four exit guides C and gear D 1 bushing 1 ...

Page 89: ...tion panel page 3 69 Operation Panel 3 Right cover page 3 8 Right Cover 4 Fusing stripper pawl solenoid assembly A 4 The upper right screw in the above photo is different from other 3 screws 5 Remove the paper exit sensor C while lightly pressing the feeler B in the direction shown by the arrow 4 hooks 1 ...

Page 90: ...stment 3 13 ELECTRICAL COMPONENTS 3 13 1 CONTROLLER BOARD Controller Board Printer Models 1 Rear cover page 3 6 Rear Cover 2 Controller box cover A 6 3 Interface bracket B 3 The middle screw in the above photo is different from the other 2 screws 4 Controller board C 5 3 ...

Page 91: ...Electrical Components M199 M200 M203 M204 3 64 SM Controller Board MF Models 1 Rear cover page 3 6 Rear Cover 2 Controller box cover A 7 3 Interface bracket B 3 ...

Page 92: ...04 Replacement and Adjustment The middle screw in the above photo is different from the other 2 screws 4 Disconnect the two flat cables C with the Ferrite core D 2 2 hooks 5 Ground wire E 1 6 FCU and Speaker bracket F 4 1 2 7 Controller board G 6 4 ...

Page 93: ...dels 1 Rear cover page 3 6 Rear Cover 2 Controller box cover page 3 63 Controller Board 3 EGB A 6 all s 4 EEPROM B When installing the new EGB 1 Remove the EEPROM from the old EGB 2 Install it on the new EGB with the mark A pointing to the right side of the board after you replace the EGB ...

Page 94: ...ep the EEPROM away from objects that can cause static electricity Static electricity can damage EEPROM data Make sure that the EEPROM is correctly installed on the EGB EGB MF Models 1 Rear cover page 3 6 Rear Cover 2 Controller box cover page 3 63 Controller Board 3 FCU and Speaker bracket page 3 63 Controller Board 4 EGB A all s 6 5 EEPROM B ...

Page 95: ... the new EGB with the mark A pointing to the right side of the board after you replace the EGB 3 Replace the EEPROM if the EEPROM on the old EGB is defective Keep the EEPROM away from any objects that can cause static electricity Static electricity can damage EEPROM data Make sure that the EEPROM is correctly installed on the EGB ...

Page 96: ...ustment 3 13 3 FCU ONLY FOR MF MODELS 1 Rear cover page 3 6 Rear Cover 2 Controller box cover page 3 63 Controller Board 3 Interface bracket page 3 63 Controller Board 4 FCU A 4 3 13 4 OPERATION PANEL 1 Open the front cover 2 Front harness cover A 1 3 Open the top cover ...

Page 97: ...Electrical Components M199 M200 M203 M204 3 70 SM Printer Models MF Models 4 Operation panel B 1 1 ...

Page 98: ...3 71 M199 M200 M203 M204 Replacement and Adjustment Printer Models MF Models 3 13 5 OPU OPU Printer Models 1 Operation panel page 3 69 Operation Panel 2 Remove the key and display assembly A from the operation panel 2 hooks 1 1 ...

Page 99: ...Electrical Components M199 M200 M203 M204 3 72 SM 3 OPU B 3 OPU MF Models 1 Operation panel page 3 69 Operation Panel 2 Remove the rear cover A from the operation panel 5 3 OPU B 10 2 2 hooks ...

Page 100: ... Replacement and Adjustment 3 13 6 WI FI BOARD 1 Rear cover page 3 6 Rear Cover 2 Operation panel page 3 69 Operation Panel 3 Right cover page 3 8 Right Cover 4 Remove the Wi Fi Board A with the bracket 1 1 5 Remove the Wi Fi Board B from the bracket ...

Page 101: ... 3 8 Left Cover 2 Interlock switch base A 4 4 Removing the spring B first makes this procedure easier Remove all the connectors after the interlock switch base has been removed 3 Two interlock switches C at the outside of the base and one interlock switch D at the inside of the base hook 1 each ...

Page 102: ...ent and Adjustment 3 13 8 FUSING FAN MOTOR 1 Left cover page 3 8 Left Cover 2 Interlock switch base page 3 74 Interlock Switches 3 Fusing fan base A 2 1 4 Fusing fan motor B 2hooks 1 Install the fusing fan motor with its decal facing the outside of the machine ...

Page 103: ...ront cover 2 Open the top cover 3 Rear cover page 3 6 Rear Cover 4 Operation panel page 3 69 Operation Panel 5 Right cover page 3 8 Right Cover 6 Fusing stripper pawl solenoid assembly A 4 1 The upper right screw in the above photo is different from other 3 screws 7 Fusing stripper pawl solenoid B 2 ...

Page 104: ...s SM 3 77 M199 M200 M203 M204 Replacement and Adjustment 3 13 10FUSING PRESSURE RELEASE SENSOR 1 Fusing stripper pawl solenoid assembly page 3 76 Fusing Stripper Pawl Solenoid 2 Fusing pressure release sensor B A 1 4hooks ...

Page 105: ...3 6 Rear Cover 2 Left cover page 3 8 Left Cover 3 Controller box cover page 3 63 Controller Board 4 Only for MF Models FCU and Speaker bracket page 3 63 Controller Board 5 Disconnect the connector CN305 on the EGB 6 Interlock switch base page 3 74 Interlock Switches 7 Fusing fan base page 3 75 Fusing Fan Motor 8 Drive unit page 3 32 Black AIO Motor 9 Take the harnesses aside around the LSU fan bas...

Page 106: ... and Adjustment 3 13 13PSU 1 Left cover page 3 8 Left Cover 2 Harness guide page 3 32 Black AIO Motor 3 Ground cable A 1 4 Power cord bracket B 2 5 Power switch assembly C 3 2 The left screw in the above photo is different from other 2 screws 6 PSU assembly D 4 5 ...

Page 107: ...Electrical Components M199 M200 M203 M204 3 80 SM 7 PSU E 4 ...

Page 108: ...e 3 6 Rear Cover 2 Operation panel page 3 69 Operation Panel 3 Right cover page 3 8 Right Cover 4 High Voltage Power Supply Board A 6 ground screw 1 1 3 13 15TEMPERATURE HUMIDITY SENSOR 1 Rear cover page 3 6 Rear Cover 2 Operation panel page 3 69 Operation Panel 3 Right cover page 3 8 Right Cover 4 Temperature Humidity sensor A 1 1 ...

Page 109: ...nel page 3 69 Operation Panel 2 Left cover page 3 8 Left Cover 3 Interlock switch base page 3 74 Interlock Switches 4 Disconnect the fusing connector A and remove the fusing relay harness B 2hooks 5 Fusing harness guide C 2 6 Fusing thermistor harness guide D 2 1 7 Duplex timing belt E ...

Page 110: ...Electrical Components SM 3 83 M199 M200 M203 M204 Replacement and Adjustment 8 Left bracket F Printer models 5 MF Models 6 including G 9 Duplex motor H 2 1 ...

Page 111: ...Electrical Components M199 M200 M203 M204 3 84 SM 3 13 17SPEAKER ONLY FOR MF MODELS 1 Rear cover page 3 6 Rear Cover 2 Controller box cover page 3 63 Controller Board 3 Speaker A 2 1 ...

Page 112: ... item and execute it to initialize the EEPROM 4 Press the Clear Stop key to exit the Engine Maintenance menu 5 Select the Serial No item and then input a serial number Ask your supervisor about how to access the serial number input display 6 Exit the serial number input display and then enter Engine Maintenance again 7 Select Destination and then select a destination 8 Select Model and then select...

Page 113: ...e and for the front and back sides The default settings for normal operation are all 0 19 Perform Color Registration in the Engine Maintenance menu 20 Turn the power off and on MUSIC will be performed automatically 21 Print out the test chart page 3 25 Laser Optics Housing Unit and make sure that MUSIC was performed successfully If MUSIC is not performed successfully see If MUSIC has not been perf...

Page 114: ...that MUSIC was Performed Correctly Four sets of vertical lines appear on the test chart C and k M and k Y and k In each set look for vertical lines that are aligned within the region defined by OK If all sets have at least one set of vertical lines that are aligned A MUSIC was successful ...

Page 115: ...SYSTEM MAINTENANCE REFERENCE REVISION HISTORY Page Date Added Updated New None ...

Page 116: ... menu for maintenance and service Special Mode Special Mode can be executed if you press certain keys at the same time as you turn the power on DFU Factory SP Factory Default Settings Menu only for MF models This is a menu for initializing all information stored in the controller except for some counters These counters are initialized Print Scan Copy Fax functional Counter Jam Counter These counte...

Page 117: ...e Firmware Version M203 doesn t support this Engine FW Version Displays the Engine Firmware Version Counter Printer Counter Displays the following counters of the printer engine Total Page Color Image Black Image Scanner Counter Displays the sum total of scanner counters for each mode Total Page Black Page Color Page ADF Used Jam Counter Displays the number of paper jams at each location Total ADF...

Page 118: ...ult 10 step Graphic Determines the maximum amount of ink toner you can use in any area of your graphic This is where you are controlling exactly how much ink will be used during printing 200 to 400 250 Default 10 step Image Determines the maximum amount of ink toner you can use in any area of your image This is where you are controlling exactly how much ink will be used during printing 200 to 400 ...

Page 119: ...sing unit based on the default value 30 to 0 0 Default 2 C step Registration Horiz Tray1 Adjusts the horizontal registration for tray 1 If the machine settings are reset to the factory defaults this value does not change 15 to 15 0 Default 1 mm step Vert Tray1 Adjusts the vertical registration for tray 1 If the machine settings are reset to the factory defaults this value does not change 15 to 15 ...

Page 120: ...nge 15 to 15 0 Default 1 mm step Vert Dup Back Adjusts the vertical registration for the back side in duplex mode If the machine settings are reset to the factory defaults this value does not change 15 to 15 0 Default 1 mm step Init Engine EEPROM This clears all counters except Full Color and Black and White in the total counter When you execute Init Engine EEPROM the engine EEPROM is initialized ...

Page 121: ...nit Resets the transfer unit life counter Reset Fuser Unit Resets the fusing unit life counter Fuser SC Reset Resets the Fusing related SC Reset 2nd Transfer unit Resets the 2nd transfer unit transfer roller life counter Special Mode DFU Designed for Factory Use Do not change this setting Economy Color Print Tentative Density Sets the tentative density of each mode Text 100 50 30 Default 100 Image...

Page 122: ...registration 1 0 to 1 5 0 Default 0 1 mm step ADF Sub Reg Adjusts the ADF Scan sub scan registration 1 0 to 1 5 0 Default 0 1 mm step Flatbed Main Reg Adjusts the Flatbed Scan main scan registration 1 0 to 1 5 0 Default 0 1 mm step Flatbed Sub Reg Adjusts the Flatbed Scan sub scan registration 1 0 to 1 5 0 Default 0 1 mm step Size Adjust ADF Main Reg Adjusts the ADF Scan main scan magnification 0 ...

Page 123: ...etries to be repeated before automatic fallback 1 Time 2 Times Default 3 Times 4 Times Encoding Sets the compression method for Tx Rx MMR MR MH Default MR MH MH Protocol Definition Timer T0 Timer Timeout for response from the called station in automatic sending mode 35 Sec 45 Sec 55 Sec 60 Sec Default 90 Sec 140 Sec T1 Timer Set the time length for the T1 timer 40 Sec Default 50 Sec T4 Timer Set t...

Page 124: ...ine are monitored No Monitoring Up To Phase B Default All TX Phases RX Settings Stop Clear key Pressing the Stop Clear key can stop the current receiving operation Received data is lost No Functional Default Functional Off Hook Level DFU Designed for Factory Use Do not change this setting 10V Default 15V 20V 25V Off Hook Detection Period Sets the Off Hook detection period 200 ms default 800 ms Num...

Page 125: ...ing 0 generates 10 pulses Dialing 9 generates 9 pulses N 1 Dialing 0 generates 1 pulses Dialing 9 generates 10 pulses 10 N Dialing 0 generates 10 pulses Dialing 9 generates 1 pulse Tone Signal Settings Tone Signal Transmission Time Length Sets the tone signal transmission time length 100 ms Default Minimum Pause in Tone Dialing Sets the minimum pause during tone dialing 100 ms Default 150 ms 200 m...

Page 126: ...Factory Use Do not change this setting Off On BT Busy tone BT Frequency DFU Designed for Factory Use Do not change this setting 300 550 Hz 300 650 Hz 325 525 Hz 340 550 Hz 350 500 Hz 350 550 Hz 375 475 Hz 380 520 Hz BT Level DFU Designed for Factory Use Do not change this setting 35 dB 36 dB 37 dB 38 dB 39 dB BT Cadence DFU Designed for Factory Use Do not change this setting 0 10 0 15 0 20 0 25 0 ...

Page 127: ... Bps 19200 Bps 21600 Bps 24000 Bps 26400 Bps 28800 Bps 31200 Bps 33600 Bps Default Symbol Rate This setting limits the transmission speed range in V 34 mode by masking the desired symbol rate s Not Used Default 3429 Sym Sec 3200 Sym Sec 3000 Sym Sec 2800 Sym Sec 2400 Sym Sec Internet Fax Function only for M204 Disable Enable Decides whether the Internet Fax function is used or not Default Enabled ...

Page 128: ...ansfer the data to another fax machine for printing This feature is for both TX RX jobs of fax and Internet Fax and excludes reports Below is a list of target data that should be transferred 1 Fax RX image data receive forward 2 Fax TX image data redial 3 Internet Fax RX image data receive forward 4 Internet Fax TX image data redial 5 PC fax jobs redial Max 40 characters one byte ...

Page 129: ... area of your graphic This is where you are controlling exactly how much ink will be used during printing 200 to 400 250 Default 10 step Setting 0 Off Toner Limit Ima Determines the maximum amount of ink toner you can use in any area of your image This is where you are controlling exactly how much ink will be used during printing 200 to 400 250 Default 10 step Setting 0 Off Engine Maintenance Mode...

Page 130: ...5 0 Default 1 A step 2nd Back Adjusts the transfer roller current based on the default value 15 to 15 0 Default 1 A step Fuser Temp Adjusts the temperature of the fusing unit based on the default value 30 to 0 0 Default 2 C step Registration Horiz Tray1 Adjusts the horizontal registration for tray 1 If the machine settings are reset to the factory defaults this value does not change 15 to 15 0 Def...

Page 131: ...and the jam counter logs Reset Transfer Resets the transfer unit life counter Reset Fuser Resets the fusing unit life counter Reset 2nd Resets the 2nd transfer unit transfer roller life counter Maintenance ID 00 7F Displays the current maintenance ID number Do not change this setting Designed for Factory Use LSU Adjustment Input 160 bytes setting Character alphanumeric 0 9 a f A F only valid data ...

Page 132: ...ting Economy Color Tentative Den Text 100 50 30 Default 100 Image 100 50 30 Default 50 Graphic 100 50 30 Default 30 Conversion Mode Sets the conversion mode for the economy color print No No conversion is executed Color Up Mode Converts into economy color The image density is decreased B W Up Mode Converts into Economy Black and white ...

Page 133: ...ance Mode Menu To exit the maintenance mode menu press the Clear Stop or Return key until the Ready display appears Menu List Fax Test only for MF models Off Hook Test On Hook Executes the on hook test Off Hook Executes the off hook test CED Test Executes the CED test CNG Test 1100 Hz Executes the CNG test ANSam Executes the ANSam test Ring Tone Test Executes the ring tone test DTMF Test Tone 0 to...

Page 134: ...al V17 9600 bps Generates the V17 9600 bps signal V17 7200 bps Generates the V17 7200 bps signal V29 9600 bps Generates the V29 9600 bps signal V29 7200 bps Generates the V29 7200 bps signal V27 4800 bps Generates the V27 4800 bps signal V27 2400 bps Generates the V27 2400 bps signal V21 300 bps Generates the V21 300 bps signal Signal Stop Generates the Stop signal ...

Page 135: ...User Tools key in sequence Engine maintenance Size Mismatch Detection Specifies whether to detect the paper size mismatch Yes The error recovery procedure is performed after the paper size mismatch is detected No The error recovery procedure will not be performed regardless of the size mismatch Default Yes Machine Reboot Not required ...

Page 136: ... Press the Menu key 3 Press the or key to select List Test Print and then press the OK key 4 Press the or key to select Config Page or Test Page or Maintenance Pg and then press the OK key 5 The configuration page or test page or maintenance page is printed Press Escape to return to the previous menu To Print the Configuration Page Maintenance Page MF Models 1 Turn on the machine 2 Press the User ...

Page 137: ...cannot be stored after turning off the machine Error Code Description Code 3 Paper misfeed Paper is not detected in the tray The loaded paper size does not match the setting Some unit s is not correctly installed Code 4 Print Data Error Code 5 A consumable supply has run out Code 6 Warning Toner near end Waste toner bottle near full TM sensor cleaning Fusing belt near end or Transfer belt near end...

Page 138: ...e counters give the following information Three counters A Feed jam counter inner jam counter duplex jam counter Four counters B Recent coverage of K C M Y Four counters C Accumulated Coverage of K C M Y Four counters D Consumed High Yield AIO counter of K C M Y Four counters E Consumed Short Yield AIO counter of K C M Y Four counters F High yield AIO Replacement counter of K C M Y Four counters G...

Page 139: ...To Print the Configuration Page Printer Models 1 Turn the machine on 2 If the printer driver is not installed on your PC install the printer driver now 3 Press the Menu key 4 Press the or key to select List Test Print and press the OK key 5 Press the or key to select Config Page and then press the OK key To Print the Configuration Page MF Models 1 Turn the machine on 2 If the printer driver is not...

Page 140: ...ownload the firmware files to your computer FwUpdateToolSP exe Service mode execute file Setting ini Parameter setting xxx brn Controller Firmware 2 Make a folder on a local drive of your computer and save the files there 3 Turn the machine on 4 Connect the computer and the machine through a network or directly by USB 5 Double click the FWUpdateToolSP exe file to execute the updating program A dia...

Page 141: ...ne s control panel for messages and the update s current percentage of completion Do not turn the main power off from this point until the update procedure is completed 9 Wait until the update completion message appears on the machine s control panel When the firmware update is completed For Printer models The alert LED starts flashing For MF models The alert LED starts flashing and machine makes ...

Page 142: ... machine s control panel Otherwise the controller board will be damaged If the update completion message does not appear the download failed Try again You can also switch from an Ethernet connection to a USB connection and see if that works If you still cannot download the firmware it may be necessary to change the EGB and or the controller board If power failed during the download try again If yo...

Page 143: ... on a local drive of your computer and save the files there 3 Turn the machine on 4 Connect the computer and the machine through a network or directly by USB 5 Open the top cover 6 Double click the FWUpdateToolSP exe file to execute the updating program A dialog box with cautionary statements appears 7 Read the cautionary statements carefully and then click OK The firmware update tool opens 8 For ...

Page 144: ...rts to light up and machine makes a beep sound Do not turn the main power off from this point until the update procedure is completed 9 Wait until the update completion message appears on the machine s control panel When the firmware update is completed For Printer models The alert LED starts flashing For MF models The alert LED starts flashing and machine makes a beep sound 10 Click Close A to cl...

Page 145: ... damaged If the update completion message does not appear the download failed Try again You can also switch from an Ethernet connection to a USB connection and see if that works If you still cannot download the firmware it may be necessary to change the EGB and or the controller board If power failed during the download try again If you still cannot download the firmware it may be necessary to cha...

Page 146: ...TROUBLESHOOTING REVISION HISTORY Page Date Added Updated New None ...

Page 147: ...rns electrical circuit boards 4 First check the mechanical load before you replace motors or sensors if the problem concerns a motor lock 5 Fusing related SCs To prevent damage to the machine the main machine cannot be operated until the fusing related SC has been reset by a service representative Enter the engine maintenance mode Press O K in Fuser SC Reset with engine maintenance mode and then t...

Page 148: ...efective Laser optics unit defective IPU EGB defective 1 Replace the interface harness of the laser optics unit 2 Replace the laser optics unit 3 Replace the EGB Engine Board 220 Laser Synchronizing Detection Error K Y The laser synchronizing detection signal for LDB K Y is not output after the LDB unit has turned on while the polygon motor is rotating normally 222 Laser Synchronizing Detection Er...

Page 149: ...B 1 Check or replace the harnesses 2 Replace the high voltage power supply board 3 Replace the EGB 396 Black drum motor error The LOCK signal error is detected when the EGB monitors the black drum motor state This monitoring is done immediately after power on when the motor starts rotating and immediately after the motor stops Disconnected or defective motor harness Motor slips due to excessive lo...

Page 150: ...rn the power Off and On 445 ITB Image Transfer Belt Unit Home Position Error The ITB contact sensor does not detect the home position of the ITB for 5 seconds after the ITB unit initialization has been done ITB Image Transfer Belt Unit Contact Position Error The ITB contact sensor does not detect the contact position of the ITB for 5 seconds after the ITB unit has moved to the contact position ITB...

Page 151: ... sensor 1 Check the installation of the ITB unit 2 Clean the TM sensor SC 5xx Motor and Fusing Error 500 Transport Fusing Motor Error The LOCK signal error is detected when the EGB monitors the transport fusing motor state This monitoring is done immediately after power on when the motor starts rotating and immediately after the motor stops Disconnected or defective motor harness Motor slips due t...

Page 152: ...e motor harness 2 Replace the fusing fan motor 541 Thermistor Error The thermistor output is less than 0 C for 7 seconds Disconnected thermistor Defective harness connection 1 Check the harness connection of the thermistor 2 Replace the fusing unit Execute Engine Maintenance Menu to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code an...

Page 153: ...s issued if one of following conditions occurs The thermistor center detects 255 C or thermistor end detects 245 C The thermistor center detects a 3 C increment or more for five seconds at 220 C or more or the thermistor end detects a 4 C increment or more for five seconds at 210 C or more Defective I O control EGB Defective EGB 1 Replace the EGB Execute Engine Maintenance Menu to recover the mach...

Page 154: ... main power or closing the front door Defective fusing lamp relay 1 Turn the main power switch off and on Execute Engine Maintenance Menu to recover the machine after completing the recovery procedure Otherwise the machine continues to issue this SC code and cannot be operated The power should be turned off and on after the recovery procedure 548 Low Temperature Error The center thermistor detects...

Page 155: ... recovery procedure Otherwise the machine continues to issue this SC code and cannot be operated The power should be turned off and on after the recovery procedure 559 Consecutive Fusing Jam The paper jam counter for the fusing unit reaches 3 The paper jam counter is cleared if the paper is fed correctly This SC is activated only when this function is enabled with Engine Maintenance default OFF De...

Page 156: ... in the initialization flag of the EEPROM EEPROM not initialized Defective EEPROM 1 Initialize the EEPROM 2 Replace the EEPROM 3 Replace the EGB 690 GAVD Communication Error The ID of the GAVD is not identified during initialization The chip ID of the GAVD cannot be detected by the machine at power on Defective EGB 1 Replace the EGB ...

Page 157: ...eplace the controller board 823 USB Network Device Error An interface error in the USB connection or NIB connection occurs Controller board detective 1 Replace the controller board 824 EEPROM Error An EEPROM check error at power on occurs Controller board detective 1 Replace the controller board 827 On Board Memory Check Error An on board memory check error at power on occurs Controller board dete...

Page 158: ...11 AIO Set Error Magenta 012 AIO Set Error Cyan 013 AIO Set Error Yellow AIO not set Defective connection of the ID chip terminal on the AIO 1 Install the AIO black magenta cyan or yellow 2 Reinstall or replace the AIO black magenta cyan or yellow 014 Waste Toner Bottle Set Error Waste toner bottle not set Disconnected or defective harness of the waste toner bottle set sensor Defective waste toner...

Page 159: ...y the job does not match the paper in the tray Selection error for the paper feed and paper exit location in duplex mode Check the paper feed and exit location in the user menu mode 050 Jam Error No Feed from Tray 1 Paper slipped Remove the paper jam at tray 1 052 Jam Error No Feed from Optional Tray Paper slipped Remove the paper jam at the optional tray Tray 2 055 Inner Jam Error Registration Pa...

Page 160: ... unit Remove the paper jam at the paper exit sensor or in the fusing unit 070 Printing Error No Paper No paper in the tray Put paper in the tray 080 Toner Near End Black AIO 081 Toner End Black AIO Black toner near end or end Replace the black AIO 082 Toner Near End Magenta AIO 083 Toner End Magenta AIO Magenta toner near end or end Replace the magenta AIO 084 Toner Near End Cyan AIO 085 Toner End...

Page 161: ...8 Waste Toner Bottle Near Full 089 Waste Toner Bottle Full Waste toner bottle near full or full Replace the waste toner bottle 999 Color Registration MUSIC Error Color registration MUSIC failure This error is not displayed even if this error occurs It is just logged This error is automatically recovered after the color registration MUSIC has been done successfully ...

Page 162: ...mmunication errors and RX communication errors The Error Code is printed on the TX Report Activity Report G3 Protocol dump list 5 3 1 BASIC ERROR CODE STRUCTURE Error codes consist of six hexadecimal digits 0 5 Digit 5 far left TX or RX TX 1xxxxx RX 2xxxxx Internet Fax TX 3xxxxx Internet Fax RX 4xxxxx Digit 4 Coding MH MR MMR JBIG MH x1xxxx MR x2xxxx MMR x3xxxx JBIG x4xxxx ...

Page 163: ...nly for MF Models SM 5 17 M199 M200 M203 M204 Troubleshooting Digit 3 Modem mode V27ter nonECM xx1xxx V29 nonECM xx2xxx V17 nonECM xx3xxx V33 nonECM xx4xxx V34 xx5xxx V27ter ECM xx9xxx V29 ECM xxaxxx V17 ECM xxbxxx V33 ECM xxcxxx ...

Page 164: ... 18 SM Digit 2 Modem speed 2400 xxx1xx 4800 xxx2xx 7200 xxx3xx 9600 xxx4xx 12000 xxx5xx 14400 xxx6xx 16800 xxx7xx 19200 xxx8xx 21600 xxx9xx 24000 xxxaxx 26400 xxxbxx 28800 xxxcxx 31200 xxxdxx 33600 xxxexx Digits 1 0 are assigned to indicate detailed error descriptions ...

Page 165: ...Error during TX 1xxx11 Memory Full during RX 2xxx14 Authorized Reception Enable Since received TSI was not match reception was refused xxxx06 Dial failure Connection Fail xxxx21 Dial Fail xxxx22 Redial All Failed xxxx23 Comm Error TX T1 Time Out xxxx31 V8 negotiation Fail xxxx32 Retry Out xxxx40 Too many FTT xxxx41 Too many CRP xxxx42 T2 Time Out xxxx43 DCN received xxxx44 Command Rec Error xxxx45...

Page 166: ...try Out xxxx60 T2 Time Out xxxx61 DCN received xxxx62 Too many CRP xxxx63 Too many PPR xxxx64 RNR time Out xxxx65 RTN PIN Received EOR ERR DCN xxxx66 Invalid Command Response RX xxxx67 Comm Error Command Rec Error xxxx68 Resp Rec Error xxxx69 Time Out xxxx70 Modem hang up xxxx80 V34 abort received xxxx81 V34 t1 timeout control channel error xxxx82 V34 t1 timeout primary channel error xxxx83 Data n...

Page 167: ...telephone If you cannot make calls this way contact your telephone company 1XXX22 to 1XXX23 Dial fails when trying to send faxes Check if that the fax number you dialed is correct Check if that the destination is a fax machine Check if that the line is not busy You may need to insert a pause between dial digits Press the Pause Redial key after for example the area code Check if PSTN PBX under Admi...

Page 168: ... parts as several smaller faxes or to send the fax at a lower resolution 2XXX32 to 2XXX84 An error occurred while receiving a fax Check if the telephone line is properly connected to the machine Disconnect the telephone line cord from the machine and connect the cord to a telephone Check if you can make calls using the telephone If you cannot make calls this way contact your telephone company 3XXX...

Page 169: ...n parts as several smaller faxes or send the fax at a lower resolution 4XXX21 Connection to the server failed while receiving an Internet Fax Check if the network cable is properly connected to the machine Check if the network settings such as the IP address DNS and POP3 settings have been configured properly make sure that no double byte character is used 4XXX22 E mail reception failed while rece...

Page 170: ...e e mail Ask the sender to check the e mail settings 4XXX43 A TIFF file could not be received via Internet Fax properly The compression method of the received TIFF file was other than MH MR MMR Ask the sender to check the TIFF file 4XXX44 A TIFF file could not be received via Internet Fax properly The resolution of the TIFF file was not supported or the width of the TIFF file was that of A3 or B4 ...

Page 171: ...ton 5 4 2 TX 1 When the TX communication Error occurs the display shows the TX Comm Error 2 If the auto redial is on This machine M203 M204 retry the TX This machine M203 M204 doesn t show the error message during the retry If the retry finish successfully then return to the normal status If the retry fail as the number set by user the message remains as TX Comm Error If the auto redial is off the...

Page 172: ...mage at 59 mm intervals Paper transfer roller Abnormal image at 25 mm intervals Image transfer belt unit Transfer roller Abnormal image at 30 mm intervals Charge roller Abnormal image at 38 mm intervals Registration roller Colored spots at 27 mm intervals AIO cartridge Development roller Abnormal image at 61 mm intervals Image transfer belt unit Drive roller Colored spots at 76 mm intervals AIO ca...

Page 173: ...r Y which will clarify if the cause is a problem with one of the AIOs Image transfer belt image transfer roller or the fusing unit page 4 21 Configuration Maintenance and Test Page Information Occurs with 1 3 colors AIO unit s failure Occurs with all four colors Image transfer belt transfer roller or fusing unit failure ...

Page 174: ...ENVIRONMENTAL CONSERVATION REVISION HISTORY Page Date Added Updated New None ...

Page 175: ...power is supplied to the printing engine and almost none to the controller When the machine is not being used the machine enters energy saver mode to reduce the power consumption by lowering the fusing temperature The area shaded gray in this diagram represents the amount of energy that is saved when the timers are at the default settings 1 minute If the timers are changed then the energy saved wi...

Page 176: ... of Sleep mode is 1 minute Timer Settings MF Models The user can set this timer with the User Tools mode 1 Press User Tools 2 Press or to scroll through the menu listing and press OK to select 3 Admin Tools Energy Saver Mode EnergySaverMode 2 On Off On 4 Admin Tools Energy Saver Mode EnergySaverMode 2 1 to 240 min Input the time with the 10 key 5 Press Escape to return to the previous menu The def...

Page 177: ...extra energy use If it is necessary to change the settings please try to make sure that the Auto Off timer is not too long Try with a shorter setting first such as 12 minutes then go to a longer one such as 15 minutes if the customer is not satisfied If the timers are all set to the maximum value the machine will not begin saving energy until 240 minutes has expired after the last job This means t...

Page 178: ...S OF DUPLEX COMBINE FUNCTION Duplexing and the combine functions reduce the amount of paper used This means that less energy overall is used for paper production which improves the environment 1 Duplex Reduce paper volume in half 2 Combine mode Reduce paper volume in half ...

Page 179: ...e duplex counter The total counter counts all pages printed For one duplex page the total counter goes up by 2 For a duplex job of a three page original the total counter goes up by 3 The duplex counter counts pages that have images on both sides For one duplex page the duplex counter goes up by 1 For a duplex job of a three page original the duplex counter will only increase by 1 even though two ...

Page 180: ...M199 M200 M203 M204 SERVICE MANUAL APPENDICES ...

Page 181: ... Fax 1 10 1 1 3 OPTION 1 11 Paper Feed Unit 1 11 1 2 CONTROLLER SPECIFICATIONS 1 12 1 2 1 PRINTER MODEL M199 M200 1 12 1 2 2 MF MODEL M203 M204 1 14 1 3 SUPPORTED PAPER SIZES 1 16 2 APPENDICES PREVENTIVE MAINTENANCE 2 1 2 1 1 USER REPLACEABLE ITEMS 2 1 2 1 2 YIELD ITEMS AND SERVICE MAINTENANCE 2 2 2 2 EXCHANGE AND REPLACE PROCEDURE 2 3 2 2 1 INSTRUCTION 2 3 2 2 2 CLEANING POINTS AFTER MACHINE ARRI...

Page 182: ...APPENDIX SPECIFICATIONS REVISION HISTORY Page Date Added Updated New None ...

Page 183: ...0x600 dpi 4 bit 2400 x 600dpi equivalent Printing Speed General Paper 1 Sided BW FC 20 21ppm A4 LT SEF 2 Sided BW FC 12ppm A4 LT SEF First Print Speed Standard Tray BW 14 sec or less A4 LT SEF FC 14 sec or less A4 LT SEF Dimensions W x D x H Main Frame 400 x 450 x 320 mm 15 7 17 7 12 6 Weight 23 8 kg 52 5lb or less Includes consumables Input capacity 80 g m2 Standard Standard Tray 250 sheets Bypas...

Page 184: ...led paper Middle thick paper Thick paper 1 2 Thin paper Color paper Letterhead Preprinted Prepunched Paper Labels Bond Cardstock Envelope Bypass Tray Plain paper Recycled paper Middle thick paper Thick paper 1 2 Thin paper Color paper Letterhead Prepunched Paper Labels Bond Cardstock Envelope Op Paper Feed Unit Duplex Plain paper Recycled paper Middle thick paper Thin paper Thick paper 1 Color pap...

Page 185: ...ver 2 7W or less EU version Max 1300W or less Energy Saver 3 8W or less Warm up Time 30 sec or less from power on At room temperature 23 C humidity 50 and supplying the rated power Energy Save Mode Energy Saver mode 1 Power Consumption 80 W or less Default Time 30 seconds Energy Saver mode 2 Power Consumption 3 8 W or less EU Asia version 2 7 W or less NA version Default Time 1 minute ...

Page 186: ...nt Printing Speed General Paper 1 Sided BW FC 20 21ppm A4 LT SEF 2 Sided BW FC 12ppm A4 LT SEF First Print Speed Standard Tray BW 14 sec or less A4 LT SEF FC 14 sec or less A4 LT SEF Dimensions W x D x H Main Frame 420 x 493 x 460mm 16 5 19 4 18 7 Weight 29 0 kg 64lb or less Includes consumables Input capacity 80 g m2 Standard Standard Tray 250 sheets Bypass tray 1 sheet Op Paper Tray Paper Feed U...

Page 187: ... Duplex A4 B5 JIS Legal Letter Executive 81 2 13 inches Folio 8 inches 13 inches 16K Paper Type Standard Tray Plain paper Recycled paper Middle thick paper Thick paper 1 2 Thin paper Color paper Letterhead Preprinted Prepunched Paper Labels Bond Cardstock Envelope Bypass Tray Plain paper Recycled paper Middle thick paper Thick paper 1 2 Thin paper Color paper Letterhead Prepunched Paper Labels Bon...

Page 188: ...an 11A Taiwan version 110V 60Hz less than 12A EU Asia China version 220 240V 50 60Hz less than 6A Power Consumption NA Max 1300W or less Energy Saver 3 2W or less EU version Max 1300W or less Energy Saver 3 8W or less Warm up Time 30 sec or less from power on At room temperature 23 C humidity 50 and supplying the rated power Energy Save Mode Energy Saver mode 1 Power Consumption 80 W or less Defau...

Page 189: ... A4 21 21cpm LT FC 20 cpm A4 21 21cpm LT 14ppm in Germany and 9ppm in Belgium Austria ADF BW 20 cpm A4 21 21cpm LT FC 20 cpm A4 21 21cpm LT 14ppm in Germany and 9ppm in Belgium Austria Multiple Document Single Copy ADF BW 20cpm A4 LT 300x600dpi FC 12 cpm A4 LT 300x600dpi Multiple copy Up to 99 Resolution H x V Scanning 600 x 600 dpi Printing 600 x 600 dpi Grayscale 256 levels Reduction Enlargement...

Page 190: ...t Photo Memory copy Yes Duplex copy Yes Interrupt copy No Combine copy 2 in 1 4 in 1 ID Copy copy Yes only 2 in1 APS AMS No Auto Tray Switch No Directional Magnification No Directional Size Magnification No Photo Mode Yes Auto Start No User Program No Electronic Sorting Yes Image Rotation No Series Copy No ...

Page 191: ...vels Scan speed BW Less than 5 sec FC Less than 10 sec Maximum scanning area horizontal vertical Platen 216 297 mm 8 5 11 7 inches ADF 216 356 mm 8 5 14 inches Gradation Input 16 bit color processing Output 8 bit color processing Interface Scanning from the control panel Ethernet 10BASE T 100BASE TX USB2 0 Scan to USB Scanning from a computer Ethernet 10BASE T 100BASE TX USB 2 0 Sendable file form...

Page 192: ... ADF Transmission Speed G3 Approx 3 seconds 200x100 dpi JBIGmb ITUT 1 chart TTI off memory transmission Scan Page per Minute DF used A4 LT SEF Less than 20 spm A4 LT SEF 8 x 3 85 A4 LT LEF Image Rotation LEF not available Page Memory Size Std 2MB with Optional SAF Memory No SAF Memory Size Std 8 3 85 line mm Approx 100 pages by ITUT 1 chart with Optional SAF Memory Memory capacity More than 100 sh...

Page 193: ...4 Appendices Specifications 1 1 3 OPTION Paper Feed Unit Paper Tray 500x1 Paper Size A4 Letter 81 2 11 inches Paper Weight 60 to 105 g m2 16 to 28 lb Paper capacity 500 sheets Dimensions W x D x H 400 450 127 mm 15 8 17 8 5 inches Weight Less than 4 kg 8 9 lb ...

Page 194: ... Interface Std USB2 0 100Base TX 10Base T IEEE802 11b g n Language Std PCL6 5c PostScript3 PictBridge Font PCL 80 fonts Operating Systems WindowsXP Vista 7 8 Server2003 2008 2012 32bit 64bit and later Mac OS 10 64 10 8 and later Network Protocols TCP IP IPP Bonjour Print Resolution Engine Speed Mode 600x600 dpi 1bit 600x600 dpi Standard Mode 600x600 dpi 2 bit 1200 x 600 dpi equivalent Fine Mode 60...

Page 195: ...nfig Map 1 English 2 German 3 French 4 Italian 5 Spanish 6 Dutch 7 Swedish 8 Norwegian 9 Danish 10 Finnish 11 Portuguese 12 Czech 13 Hungarian 14 Polish 15 Russian 16 Turkish 17 Brazilian Portuguese The others 1 English Interface Specification Network Interface Board Standard Data Transmission Speed 10Mbps 100Mbps 1000Mbps Protocol TCP IP IPX SPX Supported OS WindowsXP Vista 7 8 Server2003 2008 20...

Page 196: ... 0 100Base TX 10Base T IEEE802 11b g n Language Std PCL6 5c PostScript3 PictBridge Font PCL PS 80 fonts Operating Systems WindowsXP Vista 7 8 Server2003 2008 2012 32bit 64bit and later Mac OS 10 64 10 8 and later Network Protocols TCP IP IPP Bonjour Print Resolution Engine Speed Mode 600x600 dpi 1bit 600x600 dpi Standard Mode 600x600 dpi 2 bit 1200 x 600 dpi equivalent Fine Mode 600x600 dpi 4 bit ...

Page 197: ...ese PSL6 PostScript3 Test Page Print Config Map 1 English 2 German 3 French 4 Italian 5 Spanish 6 Dutch 7 Swedish 8 Norwegian 9 Danish 10 Finnish 11 Portuguese 12 Czech 13 Hungarian 14 Polish 15 Russian 16 Turkish 17 Brazilian Portuguese The others 1 English Interface Specification Network Interface Board Standard Data Transmission Speed 10Mbps 100Mbps 1000Mbps Protocol TCP IP IPX SPX Supported OS...

Page 198: ...ed to input paper size by operation panel and driver N Not supported Type SEF LEF Size Input Tray Auto Dup Standard Tray Option PFU Bypass Tray Plain Paper A4 SEF 210x297 A A A Y LEF 297x210 N N N N B5 SEF 182x257 A N A Y LEF 257x182 N N N N A5 SEF 148x210 A N A N LEF 210x148 C N C N B6 SEF 128x182 B N B N LEF 182x128 N N N N A6 SEF 105x148 B N B N LEF 148x105 N N N N Plain Paper DLT SEF 11 x 17 N...

Page 199: ...10 1 2 A N A Y LEF 10 1 2 x7 1 4 N N N N Foolscap SEF 8 1 2 x 13 B N B Y LEF 13 x 8 1 2 N N N N Folio SEF 8 1 4 x 13 B N B Y LEF 13 x8 1 4 N N N N Plain Paper 8 Kai SEF 267 x 390 N N N N 16 Kai SEF 195 x 267 C N C Y LEF 267 x 195 N N N N Envelope Com10 SEF 4 1 8 x 9 1 2 B N B N Monarch SEF 3 7 8 x 7 1 2 B N B N C6 SEF 114 x 162 B N B N C5 SEF 162 x 229 B N B N DL Env SEF 110 x 220 B N B N Custom W...

Page 200: ...APPENDICES PREVENTIVE MAINTENANCE REVISION HISTORY Page Date Added Updated New None ...

Page 201: ...M199 M203 NA only AIO CMY 2 0k Approx 2 3 k prints cartridge AIO BK 3 6k Approx 4 5 k prints cartridge For M204 M200 AIO CMY 3 4k Approx 4 0 k prints cartridge AIO BK 5k Approx 6 5 k prints cartridge For M204 M200 AIO CMY 5k Approx 6 0 k prints cartridge Condition 1 The condition is standard temperature and humidity 2 These yield values may change depending on the circumstances and printing condit...

Page 202: ...ice as shown in the following table There are 4 settings 0 to 3 PM Parts Rep Notice Sets whether to display the PM parts replacement notice and whether to stop the engine 0 At near end No Notice Not Stopped At life end Notice Replace Now Not Stopped 1 At near end No Notice Not Stopped At life end No Notice Not Stopped 2 default At near end Notice Not Stopped At life end Notice Replace Now Not Stop...

Page 203: ...rocedure Before the substitute machine gets to the customer site Save the customer settings by using a web browser For details refer to the User Guide Clear customer settings in the problem machine When the substitute machine gets to the customer site 1 Remove the four print cartridges AIO from the problem machine 2 Install the four print cartridges AIO into the substitute machine 3 Restore the cu...

Page 204: ...2 CLEANING POINTS AFTER MACHINE ARRIVAL AT DEPOT 1 Open the front cover 2 Release the locks A 3 Transfer unit B 4 Pull out the waste toner bottle A 5 Release the hook A under the guide plate 6 Move the guide plate B underneath the fusing unit to the left and then remove it ...

Page 205: ...Appendices Preventive Maintenance 7 Pull out the image transfer belt unit A x 2 8 Clean inside the printer especially around the circled area A 9 Clean the circled area at the waste toner bottle A and circled area B at image transfer belt unit 10 Reassemble the printer ...

Page 206: ...M200 M203 M204 2 6 SM Appendix 2 3 FAQS KNOWLEDGE BASE You can access the FAQs and knowledge base for this model through Web Image Monitor 1 http machine s_IP_address 2 Click FAQ Knowledge Base at the top right of the screen 3 ...

Page 207: ...PAPER FEED UNIT TK1010 G849 REVISION HISTORY Page Date Added Updated New None ...

Page 208: ... 2 PAPER FEED AND RELAY CLUTCH 1 1 1 3 PAPER END AND RELAY SENSOR 2 1 1 4 PAPER FEED ROLLER 3 When reassembling 4 1 1 5 FRICTION PAD 5 When reassembling 5 2 DETAILED SECTION DESCRIPTIONS 7 2 1 OVERVIEW 7 2 1 1 COMPONENT LAYOUT 7 2 2 BASIC OPERATION 8 2 2 1 PAPER SEPARATION AND FEED 8 2 2 2 PAPER LIFT 9 2 2 3 PAPER END DETECTION 10 ...

Page 209: ...ocedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual Symbols Used in this Manual This manual uses the following symbols See or Refer to Screws Connector Clip ring E ring ...

Page 210: ...ed Unit TK1010 G849 1 REPLACEMENT AND ADJUSTMENT 1 1 PAPER FEED UNIT 1 1 1 TOP COVER 1 Top left cover A x 1 2 Top cover B x 6 1 1 2 PAPER FEED AND RELAY CLUTCH 1 Top cover Top Cover 2 Paper feed clutch A x 1 x 1 3 Relay clutch B x 1 x 1 ...

Page 211: ...Paper Feed Unit G849 2 SM 1 1 3 PAPER END AND RELAY SENSOR 1 Top cover Top Cover 2 Paper end sensor A hooks x 1 3 Relay sensor B hooks x 1 ...

Page 212: ...EED ROLLER 1 Top cover Top Cover 2 Paper feed clutch Top Cover 3 Paper guide A hooks 4 Remove the e ring B at the right edge of the feed roller shaft 5 Slide the paper feed roller C to the right side hook 6 Pull out the feed roller shaft D to the left side bushing x 1 ...

Page 213: ...Paper Feed Unit G849 4 SM When reassembling If the feed roller shaft A cannot be inserted easily pull the gear B and then insert the feed roller shaft ...

Page 214: ...Unit TK1010 G849 1 1 5 FRICTION PAD 1 Pull out the tray A 2 Press down the bottom plate B 3 Friction pad C hooks spring x 1 When reassembling When re installing the friction pad make sure that the mylar A does not go under the friction pad ...

Page 215: ... Unit TK1010 G849 2 DETAILED SECTION DESCRIPTIONS 2 1 OVERVIEW 2 1 1 COMPONENT LAYOUT 1 Side Fence 2 Paper End Sensor 3 Paper Feed Roller 4 Relay Sensor 5 Relay Roller 6 Friction Pad 7 Paper Height Lever 8 Bottom Plate 9 Rear Fence ...

Page 216: ...ed unit uses a friction pad system The gear A is driven by the transport fusing motor in the mainframe The relay clutch B and paper feed clutch C control drive from the mainframe When the optional tray is selected as the feed tray the relay clutch and paper feed clutch transmit drive power to the relay roller and paper feed roller ...

Page 217: ...en you insert the tray in the machine The bottom tray lock levers A hold the tabs B under the bottom plate after the bottom plate is pressed down When the tray is inserted in the machine the lock lever guides C in the paper feed unit push the bottom plate lock levers and then the lock levers release the tabs under the bottom plate As a result the bottom plate is lifted by the spring ...

Page 218: ...SM 2 2 3 PAPER END DETECTION There is a paper end sensor A in the tray The feeler B drops into the cutout C in the bottom plate and the actuator interrupts the paper end sensor This sensor also detects whether the tray is set ...

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