Ricoh M199, Service Manual

Page: 167 / 218

Fax Error Code Definition (only for MF Models)
SM 5-21 M199/M200/M203/M204
T
ro
ub
le
s
ho
ot
in
g
The following information is also included in the User Guide.
Error Code Solution
1XXX11 An original has been jammed inside the ADF while sending a fax
in Immediate Transmission mode.

Remove jammed originals, and then place them again.

Check the originals are suitable for scanning.
1XXX21 The line could not be connected correctly.

Check if the telephone line is properly connected to the
machine.

Disconnect the telephone line cord from the machine, and
connect the cord to a telephone. Check if you can make
calls using the telephone. If you cannot make calls this way,
contact your telephone company.
1XXX22 to 1XXX23 Dial fails when trying to send faxes.

Check if that the fax number you dialed is correct.

Check if that the destination is a fax machine.

Check if that the line is not busy.

You may need to insert a pause between dial digits. Press
the [Pause/Redial] key after, for example, the area code.

Check if [PSTN / PBX] under [Admin. Tools] has been
specified properly for your connection method to the
telephone network.
1XXX32 to 1XXX84 An error occurred while sending a fax.

Check if the telephone line is properly connected to the
machine.

Disconnect the telephone line cord from the machine, and
connect the cord to a telephone. Check if you can make
calls using the telephone. If you cannot make calls this way,
contact your telephone company.