Ricoh Kr-P2, Field Service Manual

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Code Description Required Action
860 HDD start-up error
• Turn off the machine and turn it back on.
• Examine the connection between the HDD and
the controller.
• Replace the HDD if the error is frequent.
861 HDD: Reboot error
• Loose connection of HDD
• Defective cables of HDD
• Defective HDD
• Defective controller
863 HDD data unable to read
• Replace the HDD if the error is frequent. 864 HDD data access error
865 HDD access error
866 SD card authentication error
SD-card data is corrupted.
• Store correct data in the SD card.
867 SD card error
The SD card is ejected from the slot.
• Install the SD card.
868 SD card access error
-13 to -3 (sub-code): File system error
• Format the SD card on your PC.
• Replace the SD card.
• Replace the controller.
Other number (sub-code): Device error
• Turn off and on the machine.
870 Address book error
Defective software program
Defective HDD
Incorrect path to the server
• Initialize the address book data (SP5-846-050).
• Initialize the HDD (SP5-832-001).
• Replace the HDD.
Service Call Conditions
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