Ricoh Kr-P2, Field Service Manual

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Code Description Required Action
833
Self-diagnostic error: Engine I/F
ASIC
Replace the engine board.
• ASIC for system control could not be detected.
After the PCI configuration, the device ID for the
ASIC could not be checked.
Replace the mother board or check the harness
connection.
• Could not initialize or read the bus connection.
• Value of the SSCG register is incorrect.
851 IEEE1394 interface error • Replace the controller if the error is frequent.
853 Wireless LAN Error: Card Error 1
• Wireless LAN card not inserted into the wireless
LAN board
854 Wireless LAN Error: Card Error 2 • Wireless LAN card has been removed
855 Wireless LAN Error: Card Error 3
• Wireless LAN card defective
• Wireless card connection not tight
856 Wireless LAN Error 4: Board
• Wireless LAN card board defective
• PCI connector loose
857 USB I/F Error
• The USB driver can generate three types of errors:
RX, CRC, and STALL errors. Only the STALL error
can generate this SC code.
• Defective controller board
858 HDD Encryption unit error 1
A serious error occurs when data is encrypted to
update an encryption key with the HDD encryption unit.
[Number] shows a suffix number of SC code.
• [0], [1], [30]: Replace the controller board.
• [2]: Replace the NVRAM.
859 HDD Encryption unit error 2
A serious error occurs when the HDD data is encrypted
to update an encryption key with the HDD encryption
unit. [Number] shows a suffix number of SC code.
• [8]: Install the HDD correctly or initialize the HDD.
• [9]: Initialize the HDD.
• [10]: Replace the HDD or replace the controller
board.
2. Appendix: Troubleshooting Guide
16
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