Ricoh IS2022, Service Manual, Page: 296 / 313

SERVICE CALL CONDITIONS 10 August, 2001
7-10
Code No. Symptom Possible Cause
Startup without HD data lead
863 B
Data stored on the hard disk is not read
correctly.
A bad sector occurred during operation
of the HDD
HD data CRC error 864 D
During operation of the HD, the HD
responded with a CRC error.
Data transfer was abnormal in the data
read from the HDD.
HD access error 865 D
The hard disk detected an error.
Replace the controller board
Electronic total counter error 900 D
The value of the total counter has
already exceeded 9999999
Replace the NVRAM on the controller
board
Mechanical total count error 901 D
The SBCU board cannot receive the
mechanical total count data.
Mechanical total counter defective
F-gate error at write request 951 B
After the IPU receives an F-gate signal,
it receives another F-gate signal.
•
Download controller firmware
•
SBCU board defective
Scanner setting error 953 B
The IPU does not respond with the
scanner setting signal required to start
scanning processing.
Download controller firmware
Printer setting error 954 B
The IPU does not respond with the
settings that are required to start image
processing by the printer.
•
Replace the IPU board
•
Replace the controller board
•
Download the controller firmware
Memory setting error 955 B
The IPU does not respond with the
settings that are required to start image
processing using the memory.
•
Replace the IPU board
•
Replace the controller board
•
Download the controller firmware
Printer ready error 964 B
The printer ready signal is not
generated within 17 seconds after the
IPU received the print start signal.
•
Replace the IPU board
•
Replace the controller board
•
Download the controller firmware
Print image data transfer error 984 D
The image transfer from the controller
to the engine via the PCI bus does not
end within 15 s after starting.
•
Controller board defective
•
SBCU board defective
•
Connectors between SBCU and
controller loose or defective
Software write parameter setting error 986 D
An unstable area at the storage
destination in the settings table is set at
NULL for the parameter received by the
write module.
Download controller firmware again