21 December, 2001
ERROR CODES
2-3
Trouble-
shooting
Code
Meaning
Suggested Cause/Action
0-15
The other terminal is not
capable of specific
functions.
The other terminal is not capable of accepting the
following functions, or the other terminal’s memory
is full.
•
Confidential
rx
•
Transfer
function
•
SEP/SUB/PWD/SID
0-16
CFR or FTT not detected
after modem training in
confidential or transfer mode
•
Check the line connection.
•
Check the FCU - NCU connectors.
•
Replace the NCU or FCU.
•
Try adjusting the tx level and/or cable equalizer
settings.
•
The other end may have disconnected, or it may
be defective; try calling another machine.
•
If the rx signal level is too low, there may be a
line problem.
Cross reference
•
See error code 0-08.
0-17
Communication was
interrupted by pressing the
Stop key.
If the Stop key was not pressed and this error keeps
occurring, replace the operation panel.
0-20
Facsimile data not received
within 6 s of retraining
•
Check the line connection.
•
Check the FCU - NCU connectors.
•
Replace the NCU or FCU.
•
Check for line problems.
•
Try calling another fax machine.
•
Try adjusting the reconstruction time for the first
line and/or rx cable equalizer setting.
Cross reference
•
Reconstruction time - G3 Switch 0A, bit 6
•
Rx cable equalizer - G3 Switch 07 (PSTN)
0-21
EOL signal (end-of-line)
from the other end not
received within 5 s of the
previous EOL signal
•
Check the connections between the FCU, NCU,
& line.
•
Check for line noise or other line problems.
•
Replace the NCU or FCU.
•
The remote machine may be defective or may
have disconnected.
Cross reference
•
Maximum interval between EOLs and between
ECM frames - G3 Bit Switch 0A, bit 4
0-22
The signal from the other
end was interrupted for
more than the acceptable
modem carrier drop time
(default: 200 ms)
•
Check the line connection.
•
Check the FCU - NCU connectors.
•
Replace the NCU or FCU.
•
Defective remote terminal.
•
Check for line noise or other line problems.
•
Try adjusting the acceptable modem carrier drop
time.
Cross reference
•
Acceptable modem carrier drop time - G3 Switch
0A, bits 0 and 1
