21 December, 2001
ERROR CODES
2-7
Trouble-
shooting
Code
Meaning
Suggested Cause/Action
5-00
Data construction not
possible
5-01
Data reconstruction not
possible
5-10
DCR timer expired
•
Replace the FCU.
5-20
Storage impossible because
of a lack of memory
•
Temporary memory shortage.
•
Test the SAF memory.
•
Replace the FCU or optional EXMEM board
5-21
Memory overflow
5-22
Mode table overflow after
the second page of a
scanned document
•
Wait for the messages which are currently in the
memory to be sent or delete some files from
memory.
5-23
Print data error when
printing a substitute rx or
confidential rx message
•
Test the SAF memory.
•
Ask the other end to resend the message.
•
Replace the FCU or optional EXMEM board.
5-24
Memory overflow after the
second page of a scanned
document
•
Try using a lower resolution setting.
•
Wait for the messages which are currently in the
memory to be sent or delete some files from
memory.
5-25
SAF file access error
•
Replace the FCU or EXMEM board.
6-00
G3 ECM - T1 time out
during reception of facsimile
data
6-01
G3 ECM - no V.21 signal
was received
6-02
G3 ECM - EOR was
received
•
Try adjusting the rx cable equalizer.
•
Replace the FCU or NCU.
6-04
G3 ECM - RTC not detected
•
Check the line connection.
•
Check connections from the NCU to the FCU.
•
Check for a bad line or defective remote terminal.
•
Replace the FCU or NCU.
6-05
G3 ECM - facsimile data
frame not received within 18
s of CFR, but there was no
line fail
•
Check the line connection.
•
Check connections from the NCU to the FCU.
•
Check for a bad line or defective remote terminal.
•
Replace the FCU or NCU.
•
Try adjusting the rx cable equalizer
Cross reference
•
Rx cable equalizer - G3 Switch 07 (PSTN)
6-06
G3 ECM - coding/decoding
error
•
Defective
FCU.
•
The other terminal may be defective.
6-08
G3 ECM - PIP/PIN received
in reply to PPS.NULL
•
The other end pressed Stop during
communication.
•
The other terminal may be defective.
6-09
G3 ECM - ERR received
•
Check for a noisy line.
•
Adjust the tx levels of the communicating
machines.
•
See code 6-05.
