ERROR CODES
21 December, 2001
2-6
Code
Meaning
Suggested Cause/Action
2-12
Modem clock irregularity
•
Replace the FCU.
2-13
Modem initialization error
•
Turn off the machine, then turn it back on.
•
Update the modem ROM.
•
Replace the FCU.
2-20
Abnormal coding/decoding
(cpu not ready)
•
Replace the FCU.
2-23
JBIG compression or
reconstruction error
•
Turn off the machine, then turn it back on.
•
Replace the EXFUNC board if the error is
frequent.
2-24
JBIG ASIC error
•
Turn off the machine, then turn it back on.
•
Replace the EXFUNC board if the error is
frequent.
2-25
JBIG data reconstruction
error (BIH error)
2-26
JBIG data reconstruction
error (Float marker error)
2-27
JBIG data reconstruction
error (End marker error)
2-28
JBIG data reconstruction
error (Timeout)
•
JBIG data error
•
Check the sender’s JBIG function.
•
Update the MBU ROM.
2-50
The machine resets itself for
a fatal FCU system error
•
If this is frequent, update the ROM, or replace the
FCU.
2-51
The machine resets itself
because of a fatal
communication error
•
If this is frequent, update the ROM, or replace the
FCU.
3-00
G4 interface board reset
•
Replace the G4 interface board or FCU.
3-10
Disconnection during ISDN
G3 communication
•
Check the other terminal and the ISDN line.
•
The other terminal may have dialed a wrong
number.
3-11
Disconnection during ISDN
G4 communication
•
Check the other terminal and the ISDN line.
3-20
A CSA signal was received
during ISDN G4
communication
•
The operator at the other terminal may have
interrupted the communication.
3-21
A CSA signal was sent
during ISDN G4
communication, because the
Stop key was pressed
•
The local operator has interrupted the
communication.
3-30
Mismatched specifications
(rx capability)
•
Check the receive capabilities requested from the
other terminal.
4-01
Line current was cut
•
Check the line connector.
•
Check the connection between FCU and NCU.
•
Check for line problems.
•
Replace the FCU or the NCU.
4-10
Communication failed
because of an ID Code
mismatch (Closed Network)
or Tel. No./CSI mismatch
(Protection against Wrong
Connections)
•
Get the ID Codes the same and/or the CSIs
programmed correctly, then resend.
•
The machine at the other end may be defective.