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Appendix
Troubleshooting
If the camera is not functioning normally, follow the procedure
below.
Follow the steps below in order and check whether the
necessary preparations have been performed correctly.
■
AC adapter
• Is the adapter properly connected to the camera or
the RICOH BASE?
• Is it inserted properly into the electric outlet?
■
USB cable
• Is the USB cable properly connected to the camera
or the RICOH BASE?
• Is it properly connected to the USB port on the
PC?
■
Camera
• If you are using the RICOH BASE, is the camera
properly connected?
• If the camera is connected to the PC, has the
camera been turned on?
• Is the mode dial on the camera set to a mode other
than
(motion picture)?
m
m
m
m
See “Connecting the Camera to a PC”(p.21).
■
Installation
• Has installation of the Caplio RR10 Software been
performed properly?
If the results of steps 1 and 2 above are all normal but
the camera still does not function properly, try the
following measures.
■
Remedy 1
1 Delete the Caplio RR10 Software.
m
m
m
m
See “Uninstalling the Software”(p.15).
2 Reinstall the Caplio RR10 Software.
m
m
m
m
See “To install the Caplio RR10 Software”(p.11).
If the Camera Does Not Function Normally
1. Check the connections
2. Checking installation
3. Remedy
Summary of Contents for Caplio RICOH Gate for Windows
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