Hardware Installation
PixelStor 5000 User Manual
Rev. 1, May 2013
5-85
5.2.8
ECC Memory Error
The system uses ECC memory on each controller. If an ECC memory error is detected by the
system, the System Health Alert is triggered.
Corrective action:
Check the Web-based console for the source of the problem.
Replace the controller if necessary.
5.2.9
Faulty Cache Battery/Charger
Each controller comes with a battery backup unit to protect the cache. If the battery fails or
stops holding a charge, the System Health Alert is triggered. The backup battery subsystem
includes a charger for the backup battery. If the charger becomes defective, the System Health
Alert is triggered.
Corrective action:
Check the Web-based console for the source of the problem.
Replace the controller if necessary.
5.2.10
Network Connection Lost
If a network link is lost, the System Health Alert is triggered.
Corrective action:
Check the Web-based console for the source of the problem.
If there are no system problems, check your network devices or initiators for the source
of the problem.
5.2.11
Temperature Threshold Exceeded
The system has multiple temperature sensors with factory thresholds. If any temperature
sensor indicates an abnormal value beyond the threshold, the System Health Alert is triggered.
The Health Alert signals the fault by flashing all the red drive LEDs every 3 seconds.
Corrective action:
Log-on to PixelStor Storage Manager. Follow the menu tree on the left side of the screen
to “System Status” and click on it. Check the graphical representation of the system for
errors or click on the “System Health Alert” sub-menu for details on the alert.
