Troubleshooting
R&S
®
NRX
487
User Manual 1178.5566.02 ─ 07
Solution: Update the sensor check source (R&S NRX-B1) as described in
15.2.1.4
License Key Errors
Number range of error codes: 4000 to 4999.
4001 - license key management warning
Usually caused by:
●
Problems with the system time. See
●
Wrong license key for a software option. See
For all other errors, collect information for technical support. See
lecting Information for Technical Support"
15.2.1.5
Error Handling Errors
Number range of error codes starts from 9000.
9001 - static error queue overflow
The static error queue has reached its maximum number of 1000 errors and warnings.
No more entries are created.
Solution: Solve the static errors before continuing.
15.3
Performing Tests
Using the graphical user interface, you can test the following:
●
User interface of the R&S NRX, see
●
Connected power sensors, see
In remote control, use the commands described in
Chapter 13.11, "Running Selftests"
15.4
Collecting Information for Technical Support
If you encounter problems that you cannot solve yourself, contact your
Rohde
&
Schwarz support center, see
Chapter 15.5, "Contacting Customer Support"
on page 488. Our support center staff is optimally trained to assist you in solving prob-
lems.
The support center finds solutions more quickly and efficiently if you provide them with
information on the instrument and an error description.
Collecting Information for Technical Support
www.allice.de
Allice Messtechnik GmbH