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• If this occurs, export the cartridge and load a known good
cartridge. In some cases, a cartridge can be worn out,
have a defective cartridge memory, or have been formatted
as a Firmware Upgrade Tape.
• Any cartridge you suspect is defective or contaminated
should NOT be reused in any drive.
LED error messages
Amber LED on
• When the amber LED is on, the loader has encountered an
electrical or mechanical failure. An error message displays
on the front panel (and RMI). Refer to the error codes for
details.
Errors Displayed on Front Panel
There is an error code on the
LCD display
• Look up the error code and try to resolve the failure.
• Power cycle the loader by turning off and on the main
power switch on the rear of the loader.
• Contact your service representative.
There is an error code on the
RMI
• Look up the error code and try to resolve the failure.
• Power cycle the loader by turning off and on the main
power switch on the rear of the loader.
• Contact your service representative.
Remote Management
The unit does not respond on
the RMI
• Verify that the Ethernet cable is connected to the correct
hub
• Verify the Ethernet settings via the front panel. See user
and installation guide, chapter “Remote management” for
details.
• Reboot the loader by issuing a system reset. Wait at least
30 seconds for the RMI to initialize.
• Power cycle the loader by turning off and on the main
power switch on the rear of the loader. Wait at least 30
seconds for the RMI to initialize.
• Contact your service representative.
Forgot password
Forgot password on RMI
• The RMI password can be cleared from the front panel
interface. See the user and installation guide for details
(see figure “The complete menu tree”).
Forgot password on FPI
• Look up the RMI IP address from the front panel menu
(view data menu).
• Connect the RMI interface and perform a memory dump of
the loader (see user and installation guide for details).
• Send the memdump to your Service representative. The
FPI password can be decoded from the memdump by
using a special SW.
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FastStor 1 Installation and User Guide