Troubleshooting
Problem
Solution
The printing platform cannot reach the
target temperature or overheats
1. Initialize the printer.
2. The heater cartridge may be broken.
Replace the cartridge
3. The heater cable may be broken.
Replace the cable.
The filament won
’t extrude.
1. Withdraw the filament from the print
head. Cut off the melted tip and reload it
into the print head.
2. There may be plastic clogged in the
nozzle. Replace the nozzle or remove the
clog.
3. The filament may be too thick. This
usually happens when using a filament of
poor quality. Please use UP brand filament
for quality assurance.
4. For some printer models, PLA can
present a consistent issue. Switch to ABS.
My computer won
’t detect the printer.
1. Make sure the printer drivers care
installed correctly.
2. Check for and replace a defective USB
cable.
3. Restart both the printer and your
computer.
All other problems.
Contact our technical support at
Summary of Contents for Q300 3D
Page 1: ...7000 5260_A 3 PROFESSIONAL 3D PRINTER USER MANUAL...
Page 4: ...Printer Body...
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