56
Warranty
Impulse™ L
TX Multimedia Whiteboar
d System
•
Any other cause that does not relate to a product defect.
4
Cartons, carrying cases, pens, external cabinets, or any accessories used in
connection with the product.
5
On-site labor, including removal and/or installation
6
Shipping charges to and from our factory, dealer, or authorized repair depot.
7
Major software upgrades that include new product features.
How to Get Warranty Service
If you experience a problem with this product, contact PolyVision Technical Support
(1-800-620-POLY (or 770-447-5043) in North America, or +32 (0)89 32 31 30 in
Europe) to resolve the problem. Support is available during normal business hours. A
response is guaranteed within 24 hours of contact. If the product is diagnosed as
being defective, you may be asked to ship defective parts directly to PolyVision in
exchange for new parts. If you are directed to return parts directly to PolyVision, you
must obtain a Return Materials Authorization (RMA) number from PolyVision. All
parts returned to PolyVision must have an RMA number assigned, regardless of
reason for return. The RMA number must be clearly marked on the outside of the
shipping carton; any unit without an RMA number will be returned to the sender. In
North America, please call
1-800-620-POLY (or 770-447-5043).
Outside North America, please call +32 (0)89 32 31 30 o obtain an RMA number.
Limitation of Damages and Implied Warranties
POLYVISION WARRANTS THAT THE PRODUCT WILL OPERATE SUBSTANTIALLY
IN CONFORMITY TO THE POLYVISION DOCUMENTATION AND PUBLISHED
SPECIFICATIONS FOR A PERIOD OF TWO YEARS AFTER CONSUMER
PURCHASE, PROVIDED IT IS USED IN ACCORDANCE WITH POLYVISION’S USER
INSTRUCTIONS. POLYVISION’S SOLE AND EXCLUSIVE LIABILITY, AND YOUR
EXCLUSIVE REMEDY, FOR ANY BREACH OF THIS WARRANTY IS THAT, IF THE
BREACH IS REPORTED TO POLYVISION IN WRITING WITHIN THE TWO-YEAR
WARRANTY PERIOD, POLYVISION WILL CORRECT THE NONCONFORMITY,
EITHER BY CORRECTING THE PRODUCT OR (WHERE APPROPRIATE)
DOCUMENTATION; REPLACING THE PRODUCT; OR, WHERE POLYVISION
DETERMINES THAT CORRECTION OR REPLACEMENT IS NOT FEASIBLE,
REFUNDING THE FEE ACTUALLY PAID FOR THE PRODUCT. NO OTHER REMEDY
SHALL BE AVAILABLE TO YOU. EXCEPT AS EXPRESSLY SET FORTH HEREIN,
POLYVISION MAKES NO WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED.
POLYVISION DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. POLYVISION SHALL HAVE NO
LIABILITY BEYOND THE OBLIGATIONS SET FORTH ABOVE. IN NO EVENT SHALL
POLYVISION BE LIABLE FOR ANY INDIRECT DAMAGES, WHETHER INCIDENTAL,
CONSEQUENTIAL, OR OTHERWISE (AND EXPRESSLY INCLUDING LOST
PROFITS AND LOSS OF DATA) OR FOR ANY DAMAGES IN EXCESS OF THE
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