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Service Manual 

 

Interactive Flat Panel Series 

55″

 

 

EAN: 8592580113215 / 8592580114038 

 

 

 

 

Summary of Contents for 8592580113215

Page 1: ...Service Manual Interactive Flat Panel Series 55 EAN 8592580113215 8592580114038 ...

Page 2: ...Product BOM 4 2 1 BOM of 55 IFP 4 3 Product Specification 7 3 1 Machine Specification 7 3 2 Block Diagram of IFP 9 3 3 IFP internal wiring Diagram 10 3 4 K PL FH1 Power Board 55 11 3 5 Mainboard Parameters 13 3 6 OPS Adapter Board 19 4 Disassembly Steps 20 4 1 Tool Preparation 20 4 2 Disassembly Procedure 20 5 Software Debugging Instructions 33 5 1 Upgrade via Factory Menu 33 5 2 Upgrade via side ...

Page 3: ...ecommended When using the plug pay attention not to forcedly push the plug into the port When connecting the machine ensure that the port is free from chips that the plug matches the port and that the direction of the plug corresponds to that of the port During use heat generated inside the machine is dissipated via the air inlets outlets on the back of the machine DO NOT use any other object to c...

Page 4: ...114335 9012 112A45 20002291 49 55 200W Model K PL FH1 1 Power board 3 EAN 8592580114786 9045 1100PS 00002011 KJ OPS adapter board assembly mechanical plug in partial electronic materials are supplied by customer Version A2 1 OPS adapter board 4 EAN 8592580114588 9014 112000 00001011 KJ_E90 series 7SW button board assembly Version A1 KJ_55 OC_7SW key board assembly Version A1 1 Key board 5 EAN 8592...

Page 5: ...014 61461001 500mm 19pin black HDMI signal line UL certified technology 1 HDMI cable 3 EAN 8592580114847 6140 750214 06112301 550 500mm three terminal wire 6pin PHS2 0 5pin PHS2 0 DC plug 1 Power board to OPS connecting cable 4 EAN 8592580114854 6140 75000A 51001203 750mm two terminal LVDS V BY ONE cable 51pin to 51in 1 LVDS V BY ONE cable Pin socket assembly 1 EAN 8592580114649 6254 250010 133100...

Page 6: ...tal face frame assembly 2 71Y2 55E89K A6140001 55E89K C2 rear shell of gray sheet metal TRIUMPH BOARD 1 Metal rear shell Screen assembly 1 7422 550LGK 3I5A9351 55 TFT KTC K550WD9 LL350A2 LED backlight screen RGB 12V 51pin UHD 10bit 60Hz structure 9 18 electrical 6 27 500mA aluminum face frame of natural color 1 Panel 2 EAN 8592580114311 74C1 550TTC 37000011 55 TN5532 AWSK0 IR touch frame ture 32 p...

Page 7: ...pedance 55Ω Signal level Y Pb Cb and Pr Cr Y 1 0 3 Vp p Pb Pr Cb Cr 0 7 0 3 Vp p Audio level L R 0 2 2Vrms Max resolution 1080P RCA green blue red terminal PC Input impedance 55Ω Signal level 0 7 0 15Vp p Audio level L R 0 2 2Vrms Max resolution 1080P 60Hz 15pin VGA socket D Sub HDMI Max resolution 4K 2K 60Hz HDMI 19pin SMT horizontal socket USB Support USB flash drive USB mobile hard drive if the...

Page 8: ...SB power management The supply voltage does not exceed 5V the load current does not exceed 500mA Main power management The standby current of mainboard does not exceed 30mA Others Power amplifier 2X10W 8Ω THD N 10 1KHz Speaker output Supply voltage 12V audio input 0 5 Vrms Key control POWER Menu Vol Vol CH CH Gesture ON OFF LED indicator The LED light is lit in green during normal operation and in...

Page 9: ...B MEDIA USB HDMI OUT Rear adapter board Touch frame TOUCH USB IN OPS TOUCH USB Light sensor board 102V 500mA PC module 80pin OPS port MSD6A828 signal board Controls signals from to all output and input ports effectively decode input audio video signals and send V by One signals to T CON board thus to get control of core chassis functions Power board Supply voltage to MSD6A828 signal board speaker ...

Page 10: ...ower switch of machine Light sensor board Acquires the value of ambient light and sends it to the mainboard Touch frame adapter board Converts serial port signals to USB signals to provide touch signals for Android mainboard IR board Receives remote control signals from the remote control and sends them to the mainboard Key board Acquire button signals and sends them to the mainboard OPS adapter b...

Page 11: ...r Board 55 3 4 1 Picture of K PL FH1 Power Board K PL FH1 is a multi output power board with the total output power of 200W it outputs voltages of 5VSB 5V 12V also it is equipped with a short circuit over current over voltage protection circuit 3 4 2 Definition of Power Board Socket Pins Socket Pin Definition Function CN203 15 PWM Backlight PWM adjust from 10 100 100 200KHz 14 BL ON Backlight swit...

Page 12: ...f any content of this document without permission is strictly forbidden 12 9 10 11 GND Return 7 8 5V 5V DC output 6 5VSB Standby output 5 Ps on At 0 0 7V off or 3 5 5V on 1 2 GND Return CN302 1 LED1 Negative pole of the power supply 3 LED2 Negative pole of the power supply 5 LED3 Negative pole of the power supply 2 4 6 7 NC NC 8 9 10 11 12 13 LED Negative pole of the power supply ...

Page 13: ...ng the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 13 3 5 Mainboard Parameters 3 5 1 Picture of MSD6A828 Mainboard 3 5 2 Supported Formats Formats supported by HDMI Resolution Aspect Ratio Field Frequency 640 480 4 03 60Hz 720 480 4 03 60Hz 720 480 16 09 60Hz ...

Page 14: ...ats supported by USB mobile storage device picture movie music File Type Supported File Formats File Name Suffixes Image JPEG BMP PNG jpg bmp png Video MPEG1 MPEG2 MPEG4 H264 RM RMVB MOV MJPEG VC1 DivXFLV avi mpg dat vob div mov mkv rm rmvb m p4 mjpeg ts trp wmv asf flv Audio MP3 M4A AAC mp3 m4a 3 5 3 Definition of Mainboard Ports CON2 8pin 2 0mm CON3 5pin 2 0mm Power Connector NO SYMBOL DESCRIPTI...

Page 15: ...o Connection 4 IR_R Red LED indicator 10 KEY1 Menu Vol Vol 5 IR_G Green LED indicator 11 KEY0 Source CH CH Power 6 GND Ground 12 GND Ground J452 40pin 2 0mm LVDS interface 60HZ Pin No SYMBOL DESCRIPTION Pin No SYMBOL DESCRIPTION 1 GND Ground 21 E2 RXE2 2 VCC Power supply for panel 22 E2 RXE2 3 GND Ground 23 E1 RXE1 4 VCC Power supply for panel 24 E1 RXE1 5 NC No Connection 25 E0 RXE0 6 VCC Power s...

Page 16: ...ing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 16 14 GND GROUND 34 O2 RXO2 15 E4 RXE4 35 O1 RXO1 16 E4 RXE4 36 O1 RXO1 17 E3 RXE3 37 O0 RXO0 18 E3 RXE3 38 O0 RXO0 19 EC RXEC 39 GND GROUND 20 EC RXEC 40 GND GROUND J455 51pin 2 0mm 60HZ V by One connector ...

Page 17: ...2 OUT _L Audio Left Channel U1004 5pi2 0mm Wi Fi interface NO DESCRIPTION DESCRIPTION NO DESCRIPTION DESCRIPTION 1 VCC 5V power Supply 4 DP USB_D 2 Wi Fi EN NO Connection 5 GND GND 3 DM USB_D J104 5pin 2 0mm I2C interface Pin No Name Description Pin No Name Description 1 VCC 3 3V 4 SDA I2C_SDA 2 GND GND 5 NC NO Connection 3 SCL I2C_SCL J9 2pin 2 0mm FAN interface Pin No Name Description Pin No Nam...

Page 18: ...by the recipient only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 18 J12 J13 J5 J14 J15 J16 4pin 2 0mm Touch USB OUT interface Pin No Name Description Pin No Name Description 1 GND Ground 4 D D 2 D D 5 VCC 5V ...

Page 19: ...nt only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 19 3 6 OPS Adapter Board 3 6 1 Picture of OPS Adapter Board Definition of Ports Pin Definition 1 OPS control 2 HEADSET OUT 3 USB3 0 4 HDMI OUT 5 USB2 0 6 USB2 0 7 DC 12V ...

Page 20: ...n 20 4 Disassembly Steps 4 1 Tool Preparation Screw driver needle nose pliers slotted screwdriver needle nose pliers and slotted screwdriver are used in case of any stripped screw or come off of hexagonal copper pillar 4 2 Disassembly Procedure Step 1 Remove the rear shell 1 Remove speaker Take down Φ3 6mm Plating black zinc mechanical screw with meson head Φ7mm 8PCS release the speaker bracket an...

Page 21: ...roduction or distribution of any content of this document without permission is strictly forbidden 21 2 Take down Φ3 6mm Plating black zinc mechanical screw with meson head Φ7mm 7PCS release the rear shell and the IO baffle 3 Take down Φ3 6mm Plating black zinc mechanical screw with meson head Φ7mm 4PCS release the rear shell and the power strip shield ...

Page 22: ...ion is strictly forbidden 22 4 Take down M4 6 black zinc plated cross recessed small button head product screw 14PCS release the rear shell and the face frame 5 Take down M4 6 black zinc plated cross recessed small button head product screw 11PCS release the rear shell and the panel 6 Take down M3 11mm Cross recessed countersunk head screw black plated zinc alloy tooth machine 6 PCS release the re...

Page 23: ...e recipient only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 23 7 Take down M6 18 B headband cushion the thickness of the cushion 1 4 plating black zinc mechanical screw 4 PCS release the handle and the face frame ...

Page 24: ...the recipient only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 24 8 Take down M4 25mm Cross hand screwing nickel mechanical screw 4PCS release the rear shell and the Corner decoration cover Step 2 Remove boards ...

Page 25: ...ent contains confidential information which can be used by the recipient only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 25 1 Mainboard Mainboard cable ...

Page 26: ... confidential information which can be used by the recipient only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 26 2 Power board OPS power adapter 3 Power relay board ...

Page 27: ...ntial information which can be used by the recipient only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 27 4 OPS adapter board 5 OPS adapter board cable 6 Rear adapter board ...

Page 28: ...dential information which can be used by the recipient only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 28 Rear adapter board cable 7 RS232 port adapter board 8 IR board ...

Page 29: ...ormation which can be used by the recipient only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 29 9 Key board 10 Touch frame adapter board 11 Light Sensor board 12 Front adapter board ...

Page 30: ... above product Reproduction or distribution of any content of this document without permission is strictly forbidden 30 13 T CON board 14 Touch frame 55 Steps for replacing the touch frame Step 1 Take down M3 11mm Cross recessed countersunk head screw black plated zinc alloy tooth machine 6PCS release the rear shell and the face frame ...

Page 31: ...used by the recipient only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 31 Step 1 Take down M4 25mm Cross hand screwing nickel mechanical screw 4PCS release the rear shell and the Corner decoration cover ...

Page 32: ...n of any content of this document without permission is strictly forbidden 32 Step 2 Remove the Touch frame cable Step 3 Gently push the touch end to withdraw the touch frame PCBA at the nonconforming position then install a conforming board into the touch frame in the previous way for additional instructions for touch frame replacement please contact support triumphboard com ...

Page 33: ...re Debugging Instructions There are two common modes of system software upgrade Upgrade via Factory Menu and Upgrade Using side buttons 5 1 Upgrade via Factory Menu Step 1 Copy the upgrade file MstarUpgrade bin to the root directory in the Udisk Step 2 Insert the Udisk into the ANDROID USB port on the front frame Step 3 Press the Source key on the remote control when Source options appear on the s...

Page 34: ...e used by the recipient only for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 34 Step 4 In the Factory Menu select Other Options Upgrade Main click OK and select Confirm then click OK again to start upgrade ...

Page 35: ...l successful upgrade is achieved and the normal boot screen appears If you did your upgrade correctly swipe up function should be replaced by 2 fingers touch gesture menu and new application OfficeSuite should be visible in the app section OPS use If you are using OPS it is necessary to install driver for 2 fingers touch gesture menu working under OPS Please insert the USB flash disk to the PC USB...

Page 36: ... via side buttons Step 1 Copy the upgrade file MstarUpgrade bin to the root directory in the Udisk Step 2 Insert the Udisk into the ANDROID USB port on the front frame Step 3 After normal shutdown turn the power switch from to o to power off the product Step 4 Long press the VOL button in the middle of the 7 buttons on the button board at the lower right corner of the front frame and turn the hard...

Page 37: ... the VOL button for some Udisk their indicator light will also blink to indicate the upgrade file is being written Step 6 The upgrade file will be written successfully in about 10min then the product will restart automatically and return to the normal boot screen If you did your upgrade correctly swipe up function should be replaced by 2 fingers touch menu and new application OfficeSuite should be...

Page 38: ...content of this document without permission is strictly forbidden 38 5 3 Online OTA upgrade Online OTA upgrade is applicable for the Interactive Flat Panels below and for the newest Android versions with 2 touch Android menu and OfficeSuite application in the app section 55 IFP EAN 8592580114038 65 IFP EAN 8592580114045 75 IFP EAN 8592580114052 86 IFP EAN 8592580114069 1 Open Apps menu ...

Page 39: ...ly for servicing the above product Reproduction or distribution of any content of this document without permission is strictly forbidden 39 2 Click on System Upgrade 3 Press Checking to see if there is any upgrade Notes Do not power off during upgrade Do not un plug Wi Fi Dongle or LAN cable from IFP during upgrade ...

Page 40: ...Replace display screen NO Blurred screen only under OPS channel Replace internal HDMI cable Replace PC module YES NO Regular stripes regular patterns or large area dark spots or vertical line on screen The screen is bad and need to replace YES Screen flickers Set light sensor on OSD menu to off Measure voltage of the power panel Whether output voltage of power board is stable Replace TV power boar...

Page 41: ...er board cables is well NO YES NO Replace the TV main board and KEY IR board NO Red power indicator on can t turn green No image Could the display be turn on by remote and key controller YES Replace KEY IR board NO Replace the TV power board Replace TV main board NO NO Power indicator turn green but no image Check that whether there is backlight YES Re plug and swap V BY ONE cable YES If the T con...

Page 42: ...e OPS adapter board NO Dark Replace OPS adapter board NO Replace TV main board NO Replace the Relay board NO Replace TV main board NO 6 4 No touch No touch Only no touch on Internal and External PC Replace TV main board YES Re plug the touch cable or replace it NO Only no touch on the Internal PC Replace TV main board No touch on Android channel Whether the touch cable connected well with touch fr...

Page 43: ...oid system fails to surf the internet Notebook can surf the internet after connecting the network cable YES Whether it can log in router normally YES Choose router and restore factory settings NO Replace router module Whether the mode of internet and wires connection are correct YES YES NO Use a notebook substitute the IFP to check that whether network is ok Re upgrade Android system Replace TV ma...

Page 44: ...o audio Only no sound on pc source Check that the sound setting and sound drive is normal or not Re install the windows system YES No sound on all sources PC Android VGA etc No audio Replace OPS adapter board Replace TV main board Normal NO NO Replace TV main board Replace Speakers YES NO Check that the android sound setting is normal or not Normal YES Check the connection of internal speaker cabl...

Page 45: ...Phone 420 224 910 221 Fax 420 224 910 218 E mail info triumphboard com www triumphboard com Notices Every effort has been made to ensure all information contained in this user guide is correct but the accuracy or completeness is not guaranteed Before using this product you must evaluate it and determine if it is suitable for your intended application You assume all risks and liability associated w...

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