Automist Smartscan Hydra
®
DIOM Manual - version 3.01.0
Plumis Ltd Copyright © 2020. All Rights Reserved.
Page 101 of 116
S MA RT SC AN
®
Problem
Probable Cause
Recommended Action
Blockage at the pump
inlet
Close off the water with the isolation valve.
Disconnect the hose at the pump inlet and check for
blockages on the pump strainer and within the inlet hose.
Mains pressure or
flow is too low
Close off the water with the isolation valve and disconnect
the hose.
Verify that the water mains connection can supply at least 8
litres per minute (lpm) of flow and if possible, check that the
static inlet pressure is at least 1.5 bar.
If the flow is close to or below 8 lpm, the mains pressure
may be too low for Automist Smartscan Hydra to operate
correctly, or there may be constrictions in the water supply.
A plumber must be called to resolve the issue.
Pump not providing
enough flow
Re-run the commissioning procedure with the high-
pressure hose outlet placed inside a container with volume
markings.
If the volume of water is less than 5.6 litres, there may be
an inadequate water supply or a damaged pump. Please
contact Plumis technical support.