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All electrical connections must be performed by a qualified electrician.

When installing and using electrical equipment be sure to follow these basic safety precautions:

SAFETY 

INFORMATION

Danger

•  Risk of accidental drowning. Extreme caution must 

be exercised to prevent unauthorised access by 

children. To avoid accidents, ensure that children 

cannot use this hot tub unless they are supervised 

at all times.

•  Risk of injury. The suction fittings are sized  

to match specific water flow created by the 

pump. Never operate if suction fittings are 

broken or missing. 

•  Risk of Electrical Shock. Install at least 5 feet 

(1.5m) from all metal surfaces. As an alternative, 

it may be installed within 5 feet (1.5m) of metal 

surfaces if each metal surface is permanently 

connected (bonded) by a minimum ground wire. 

Do not permit any electrical appliance such as a 

light, telephone, radio, television, etc. within 5 feet 

(1.5m) of the hot tub unless such appliances are 

installed and built-in by the manufacturer.

Warning

•  Reduce the risk of injury - do not permit children to 

use this product unless they are closely supervised 

at all times.

•  Electrical Supply - the electrical supply for this 

product must include a suitably rated switch or 

circuit breaker to open all ungrounded supply 

conductors to comply with the national electrical 

standards. This disconnect must be readily 

accessible and visible to the occupant but installed 

at least 6.5 feet (2m), from the water. 

To reduce the risk of injury:

•  The water in the hot tub should never exceed 

40°C (104°F). Water temperature between 38°C 

(100°F) and 40°C (104°F) is considered safe for 

a healthy adult. Lower water temperatures are 

recommended for young children and when use 

exceeds 10 minutes. 

•  If you are pregnant please consult with your  

doctor before using the hot tub.

•  Before entering a hot tub, the user should 

measure the water temperature with an accurate 

thermometer since the tolerance of water 

temperature regulating devices varies. 

•  The use of alcohol, drugs, or medication before or 

during use may lead to unconsciousness with the 

possibility of drowning. 

•  If you have a history of heart disease, low or high 

blood pressure, circulatory system problems or 

diabetes, or you are obese, you should consult a 

physician before using 

•  If you are on medication you should consult a 

physician before using since some medication may 

induce drowsiness while other medication may 

affect heart rate, blood pressure, and circulation. 

•  Prevent Electrocution. Do not connect any 

auxiliary components (for example cable, additional 

speakers, headphones, additional audio/video 

components, etc.) to system. 

•  Do not sit on the hot tub or swim spa cover or 

place objects on it 

•  After strenuous exercise - do not use the hot tub 

or swim spa immediately after strenuous exercise 

•  Pain or dizziness - if you feel pain or dizziness 

at any time while using the hot tub, discontinue 

use and contact a doctor 

•  Pre-existing conditions - to reduce risk of injury 

it is especially important that persons with 

pre-existing health conditions or problems such 

as obesity, heart disease, high or low blood 

pressure, circulatory problems, pregnancy or 

diabetes to consult their doctor before using the 

hot tub or swim spa 

•  Time limits - observe reasonable time limits 

when using the hot tub or swim spa. Long 

exposures at high temperatures can cause high 

body temperatures. Symptoms may include 

dizziness, nausea, fainting, drowsiness, and 

reduced awareness. These effects could possibly 

result in drowning 

•  Jets - the jets produce a stream of water with 

relatively high-pressure. Prolonged exposure of 

a localised area of the body may cause bruises 

to the skin 

•  Risk of drowning - to avoid risk of drowning the 

hot tub cover should be in place and properly 

latched when not in use 

Caution

Risk of electrical shock:

•  With components - replace components only 

with identical components

•  Do not service this product yourself as opening 

or removing audio covers may expose you to 

dangerous voltage or other risk of injury. Refer 

all servicing to qualified service personnel. 

•  When the power supply connections 

or power supply cord(s) are damaged; if 

water is entering any electrical equipment 

compartment area; if the protective shields or 

barriers are showing signs of deterioration; or 

if there are signs of other potential damage 

to the unit, turn off the unit and refer the 

servicing to a qualified service personnel. 

•  Do not operate audio video controls while inside 

the hot tub 

•  Do not bring any object into the hot tub that 

could damage the shell 

•  Never insert any object into any opening 

Important

•  Remove any water or debris that may collect  

on the hot tub cover 

•  This unit should be subject to periodic 

routine maintenance (for example, once every 

three months) to make sure that the unit is 

operating properly 

•  Installation of the hot tub for other than a 

residential dwelling will result in voiding the 

manufacturer’s warranty

•  Proper water chemistry is necessary to 

maintain the water and prevent possible 

damage to components 

IMP
OR
TANT
 INFORMA

TION

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Summary of Contents for Balboa SpaTouch2T

Page 1: ...PREPARATION HOT TUB MANUAL...

Page 2: ...w hot tub or swim spa and general maintenance required Every effort has been made to ensure the accuracy of this owner s manual however the specification or design may vary depending on the model If y...

Page 3: ...e a moment to complete your details below This will be useful in the future if you need to contact your hot tub retailer regarding your hot tub or when you require a service PREPARATION 06 Electrical...

Page 4: ...PREPARATION Electrical requirements 08 Electrical installation 10 Installation and positioning 12 Air source heat pumps 18 Before you use your hot tub 20...

Page 5: ...n each model please check specifications on individual spas Before your hot tub arrives please arrange for a qualified electrician to do the following Image 1 Image 2 Image 3a Image 3b Position isolat...

Page 6: ...ommended Any outdoor cabling should be suitably protected from damage by either laying protective ducting pc pipe below ground or by using a SWA steel wired armoured cable Your electrician will calcul...

Page 7: ...ry tested during the manufacturing process to ensure maximum reliability and long term satisfaction Wipe out any excess water from the hot tub that may have drained from the plumbing after testing and...

Page 8: ...ess in cabinet power supply If the hot tub is a plug and play 13amp hot tub the power cable will already be in place and therefore no extra work is required If the hot tub is a 32amp hard wired this w...

Page 9: ...alves are open as they may have shifted during transit Swim Spa prior to filling Swim Spa equipment access Please see step by step stages on how to remove the cabinet panel to gain access to plumbing...

Page 10: ...aporator coil which contains an advanced liquid refrigerant The air turns into a gas which is then compressed to increase the heat This hot gas passes through the heat exchanger which transfers the he...

Page 11: ...wrench as it can easily crack the nut and cause the leak to worsen Power up You can now re fit the side panel and turn the power on at the isolator point Read the control panel section on how to opera...

Page 12: ...rol Panel Operation 24 Components and Features 32 Jet Design and Formation 34 Jets and Valves 36 Equipment Cabin 38 Maintenance 40 Diverters and Valve Maintenance 42 Bluetooth 44 Filter Care 48 Cleani...

Page 13: ...tinum Spas hot tubs use the world leading Balboa control panels For a more detailed interface manual please visit the Balboa website and select the control panel you have The information provided belo...

Page 14: ...ogrammed to operate 24 hours a day and are not programmable Refer to the spa manufacturer s documentation for any Circulation Pump Mode details Purge Cycles In order to maintain sanitary conditions as...

Page 15: ...for 24 hours enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin The Meaning of Filter Cycles The heating pump always runs during the filter cycle In Rest Mode he...

Page 16: ...ow 102 The center of the Heater Status icon turns red F when the heater is On A F B D E C ENJOYING YOUR HOT TUB OR SWIM SPA Filter Kepp your water clean and ready to enjoy Follow these steps to set th...

Page 17: ...he diverter Valves are the largest valves and allow you to divert the water from one seat to another Adjusting the diverter valve allows you to increase the pressure in one seat and reduce in another...

Page 18: ...exercise recovery It will also alleviate restless leg syndrome cramps arthritis and fibromyalgia improving your overall well being A regular hydromassage routine can be more beneficial than you reali...

Page 19: ...area compared to the directional jets Directional adjusting jet Massage intensity can be adjusted with the jet the intensity reduces by turning the decor ring clockwise and increases by turning anti...

Page 20: ...1 5 5 5 5 3 3 2 4 4 6 Illustration varies on each model Side view of control device 1 System control box 2 Control box union 3 Gate valve 4 Ozone mezzi injector 5 Bluetooth unit Speaker 6 System contr...

Page 21: ...is installed under the filtration When disassembling the filter core please first pull up the filter net take out the filter basket and then the filter for cleaning or replacing the filter When insta...

Page 22: ...mulation of sediment between the jet and the jet housing To remove the sediment please follow these instructions Unscrew the jet anti clockwise The jet will get to a point where it is hard to turn Twi...

Page 23: ...may impact connectivity or instructions Connecting to your device Step 1 Make sure the devices are turned on and ready to be connected On your phone tablet or computer make sure that Bluetooth is tur...

Page 24: ...onnection The automatic reconnection mode is not working It is possible that other devices have been connected to the audio station and that the current device is no longer one of the last three conne...

Page 25: ...pleats and gives the filter a deep clean Please ensure your filter is air dry before placing back into your hot tub What filters do I need for my hot tub Each hot tub model is different therefore it i...

Page 26: ...se a microfibre cloth to remove any residue Don t forget to wipe around the jets too Rinse all surfaces and drain the rinsed water to prevent foaming when you refill your hot tub Finally clean the und...

Page 27: ...the pipework Once flushed the technician will drain that water ready for refilling Access to a water supply will be needed to fill the hot tub we generally also request that a hose pipe is available...

Page 28: ...IMPORTANT INFORMATION Safety Information 56 Troubleshooting 58...

Page 29: ...rate blood pressure and circulation Prevent Electrocution Do not connect any auxiliary components for example cable additional speakers headphones additional audio video components etc to system Do n...

Page 30: ...Probable Causes Troubleshooting Solutions Cloudy water Dirty filters Excessive oils organic matter Improper sanitization Suspended particles organic matter Overused or old water Shock spa with saniti...

Page 31: ...Broombank Park Chesterfield S41 9RT 01246 559071 info platinumspas co uk www platinum spas com Get social with us To view the manual in French Spanish or German please visit the Support section on the...

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