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If this approach doesn’t solve connectivity issues, we 

recommend re-establishing the Bluetooth connection 

by pressing ‘forget this device’ in settings. 

My device is on “search” mode to detect nearby 

Bluetooth equipment, but does not detect the 

Bluetooth receiver. 

Make sure the audio station is turned on, that you  

are within range and that the stations Bluetooth is  

not already connected to a different device. 

Despite the fact that my device is within range and 

that the Bluetooth receiver is turned on with readily 

available Bluetooth, an error message is displayed  

when I attempt to pair up or connect a device.

Delete any existing pairing between your device and 

the audio station, reset all Bluetooth functions on the 

device you are trying to pair up or connect with the 

station and start over with the pairing process.

My device is connected, but the music is not playing

In some instances, the Bluetooth receiver will not be 

able to launch the music application of the connected 

device. Make sure the music application is open and 

running on the front page of your mobile device.

My device is connected, but instead of playing from  

the audio station, the music is playing from my device. 

An error might have occurred during your connection 

with the Bluetooth receiver. Disconnect your device 

from the station and restart the connection.

The automatic reconnection mode is not working

It is possible that other devices have been connected 

to the audio station and that the current device is no 

longer one of the last three connected device or that 

it has been disconnected using the stations keypad, 

thus deactivating the automatic reconnection with 

this device. In this case, you will need to manually 

reconnect the device to the Bluetooth receiver once  

to reactivate the automatic reconnection with this 

specific device.

If everything else fails

It could be that the Bluetooth has remembered too 

many devices and needs a reset this can be done by 

forgetting devices on your mobile first and then turn 

your hot tub off for 5 minutes, and then on again.  

If you don’t leave it 5 minutes, it won’t reset the 

Bluetooth system. Try connecting once more.

Speaker operation

Operation of the pop-speaker: 
•  push the speaker in the centre and let got, the 

speaker will slowly rise. 

•  Press down on the popped-up speaker until the 

speaker is all the way down. You should hear a 

click. This means the speaker is locked down.

BLUETOOTH 

TROUBLESHOOTING

IMPORTANT: 

Updates to phone software and sound systems 

may impact connectivity or instructions.

Quite often, issues with connectivity via Bluetooth is because your phone (or tablet) is already connected to, or 

in use with another device. Some Bluetooth devices can only connect to one other device at a time; therefore, 

you’ll have to disrupt any current connections before you can link up. 

ENJO

YING

 Y

OUR

 HO
T TUB
 OR
 S

WIM

 SP
A

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Summary of Contents for Balboa SpaTouch2T

Page 1: ...PREPARATION HOT TUB MANUAL...

Page 2: ...w hot tub or swim spa and general maintenance required Every effort has been made to ensure the accuracy of this owner s manual however the specification or design may vary depending on the model If y...

Page 3: ...e a moment to complete your details below This will be useful in the future if you need to contact your hot tub retailer regarding your hot tub or when you require a service PREPARATION 06 Electrical...

Page 4: ...PREPARATION Electrical requirements 08 Electrical installation 10 Installation and positioning 12 Air source heat pumps 18 Before you use your hot tub 20...

Page 5: ...n each model please check specifications on individual spas Before your hot tub arrives please arrange for a qualified electrician to do the following Image 1 Image 2 Image 3a Image 3b Position isolat...

Page 6: ...ommended Any outdoor cabling should be suitably protected from damage by either laying protective ducting pc pipe below ground or by using a SWA steel wired armoured cable Your electrician will calcul...

Page 7: ...ry tested during the manufacturing process to ensure maximum reliability and long term satisfaction Wipe out any excess water from the hot tub that may have drained from the plumbing after testing and...

Page 8: ...ess in cabinet power supply If the hot tub is a plug and play 13amp hot tub the power cable will already be in place and therefore no extra work is required If the hot tub is a 32amp hard wired this w...

Page 9: ...alves are open as they may have shifted during transit Swim Spa prior to filling Swim Spa equipment access Please see step by step stages on how to remove the cabinet panel to gain access to plumbing...

Page 10: ...aporator coil which contains an advanced liquid refrigerant The air turns into a gas which is then compressed to increase the heat This hot gas passes through the heat exchanger which transfers the he...

Page 11: ...wrench as it can easily crack the nut and cause the leak to worsen Power up You can now re fit the side panel and turn the power on at the isolator point Read the control panel section on how to opera...

Page 12: ...rol Panel Operation 24 Components and Features 32 Jet Design and Formation 34 Jets and Valves 36 Equipment Cabin 38 Maintenance 40 Diverters and Valve Maintenance 42 Bluetooth 44 Filter Care 48 Cleani...

Page 13: ...tinum Spas hot tubs use the world leading Balboa control panels For a more detailed interface manual please visit the Balboa website and select the control panel you have The information provided belo...

Page 14: ...ogrammed to operate 24 hours a day and are not programmable Refer to the spa manufacturer s documentation for any Circulation Pump Mode details Purge Cycles In order to maintain sanitary conditions as...

Page 15: ...for 24 hours enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin The Meaning of Filter Cycles The heating pump always runs during the filter cycle In Rest Mode he...

Page 16: ...ow 102 The center of the Heater Status icon turns red F when the heater is On A F B D E C ENJOYING YOUR HOT TUB OR SWIM SPA Filter Kepp your water clean and ready to enjoy Follow these steps to set th...

Page 17: ...he diverter Valves are the largest valves and allow you to divert the water from one seat to another Adjusting the diverter valve allows you to increase the pressure in one seat and reduce in another...

Page 18: ...exercise recovery It will also alleviate restless leg syndrome cramps arthritis and fibromyalgia improving your overall well being A regular hydromassage routine can be more beneficial than you reali...

Page 19: ...area compared to the directional jets Directional adjusting jet Massage intensity can be adjusted with the jet the intensity reduces by turning the decor ring clockwise and increases by turning anti...

Page 20: ...1 5 5 5 5 3 3 2 4 4 6 Illustration varies on each model Side view of control device 1 System control box 2 Control box union 3 Gate valve 4 Ozone mezzi injector 5 Bluetooth unit Speaker 6 System contr...

Page 21: ...is installed under the filtration When disassembling the filter core please first pull up the filter net take out the filter basket and then the filter for cleaning or replacing the filter When insta...

Page 22: ...mulation of sediment between the jet and the jet housing To remove the sediment please follow these instructions Unscrew the jet anti clockwise The jet will get to a point where it is hard to turn Twi...

Page 23: ...may impact connectivity or instructions Connecting to your device Step 1 Make sure the devices are turned on and ready to be connected On your phone tablet or computer make sure that Bluetooth is tur...

Page 24: ...onnection The automatic reconnection mode is not working It is possible that other devices have been connected to the audio station and that the current device is no longer one of the last three conne...

Page 25: ...pleats and gives the filter a deep clean Please ensure your filter is air dry before placing back into your hot tub What filters do I need for my hot tub Each hot tub model is different therefore it i...

Page 26: ...se a microfibre cloth to remove any residue Don t forget to wipe around the jets too Rinse all surfaces and drain the rinsed water to prevent foaming when you refill your hot tub Finally clean the und...

Page 27: ...the pipework Once flushed the technician will drain that water ready for refilling Access to a water supply will be needed to fill the hot tub we generally also request that a hose pipe is available...

Page 28: ...IMPORTANT INFORMATION Safety Information 56 Troubleshooting 58...

Page 29: ...rate blood pressure and circulation Prevent Electrocution Do not connect any auxiliary components for example cable additional speakers headphones additional audio video components etc to system Do n...

Page 30: ...Probable Causes Troubleshooting Solutions Cloudy water Dirty filters Excessive oils organic matter Improper sanitization Suspended particles organic matter Overused or old water Shock spa with saniti...

Page 31: ...Broombank Park Chesterfield S41 9RT 01246 559071 info platinumspas co uk www platinum spas com Get social with us To view the manual in French Spanish or German please visit the Support section on the...

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