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Overview

The SpaTouch2T™ menu panel is compatible with all  

BP systems that already support the TP800 and/or  

the TP900.

For a more detailed interface manual please visit the 

Support section on the 

Balboa website

 and select the 

SpaTouch2T manual. 

Brands

Platinum Spas Hot Tubs 

Barcelona, Topaz and Infinity.

Platinum Spas Swim Spas 

Eros, Zelus and Helios.

Temperature

Setting the temperature 

Press Up or Down once to display the Set Temperature 

(indicated by a flashing ºF or ºC, plus a change in colour 

of the temperature). Press Up or Down again to modify 

the Set Temperature. The Set Temperature changes 

immediately. If you need to switch between High 

Temperature Range and Low Temperature Range you 

need to go to the Settings Screen.

Press and hold

If Up or Down is pressed and held, the temperature will 

continue to change until you stop pressing, or until the 

Temperature Range limits are reached.

Filters

Main filtration 

Using the same adjustment as Setting the Time,  

Filter Cycles are set using a start time and a duration. 

Each setting can be adjusted in 15-minute  

increments. The panel calculates the end time  

and displays it automatically.

Circulation Pump Modes 

Some hot tubs may be manufactured with Circ Pump 

settings that allow programming filtration cycle 

duration. Some circ Modes are pre-programmed to 

operate 24 hours a day and are not programmable. 

Purge Cycles 

In order to maintain sanitary conditions, as well as 

protect against freezing, secondary water devices will 

purge water from their respective plumbing by running 

briefly at the beginning of each filter cycle. (Some 

systems will run a certain number of purge cycles per 

day, independent of the number of filter cycles per day. 

In this case, the purge cycles may not coincide with the 

start of the filter cycle). If the Filter Cycle 1 duration is 

set for 24 hours, enabling Filter Cycle 2 will initiate a 

purge when Filter Cycle 2 is programmed to begin.

The Meaning of Filter Cycles 

•  The heating pump always runs during  

the filter cycle* 

•  In Rest Mode, heating only occurs during 

the filter cycle 

•  Purges happen at the start of each filter cycle * For 

example, if your spa is set up for 24/hour circulation 

except for shutting off when the water temperature 

is 3˚F/1.3˚C above the set temperature, that shut 

off does not occur during filter cycles.

Balboa SpaTouch2T

Heater-Related Messages

The water flow is low – M016

There may not be enough water flow through  

the heater to carry the heat away from the 

heating element. Heater start-up will begin  

again after about 1 min. 

The water flow has failed – M017

There is not enough water flow through the heater 

to carry the heat away from the heating element and 

the heater has been disabled. After the problem has 

been resolved, reset the message.

The heater may be dry – M028

Possible dry heater, or not enough water in the 

heater to start it. The spa is shut down for 15 min. 

Reset this message to reset the heater start-up.

The heater is dry – M027

There is not enough water in the heater to start it. 

The spa is shut down. After the problem has been 

resolved, you must reset the message to restart 

heater start up. 

The heater is too hot – M030

One of the water temp sensors has detected 118°f 

(47.8°C) in the heater and the spa is shut down.  

You must reset the message when water is below 

108°f (42.2°C). 

Flow-related checks 

Check for low water level, suction flow restrictions, 

closed valves, trapped air, too many closed jets and 

pump prime. On some systems, even when spa is 

shut down by an error condition, some equipment 

may occasionally turn on to continue monitoring 

temperature or if freeze protection is needed. 

Some messages can be reset from the panel. 

Messages that can be reset will appear with a Clear 

Icon at the bottom of the Message Screen. Press the 

Clear Icon text to reset the message.

ENJO

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 Y

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 HO
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 OR
 S

WIM

 SP
A

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Summary of Contents for Balboa SpaTouch2T

Page 1: ...PREPARATION HOT TUB MANUAL...

Page 2: ...w hot tub or swim spa and general maintenance required Every effort has been made to ensure the accuracy of this owner s manual however the specification or design may vary depending on the model If y...

Page 3: ...e a moment to complete your details below This will be useful in the future if you need to contact your hot tub retailer regarding your hot tub or when you require a service PREPARATION 06 Electrical...

Page 4: ...PREPARATION Electrical requirements 08 Electrical installation 10 Installation and positioning 12 Air source heat pumps 18 Before you use your hot tub 20...

Page 5: ...n each model please check specifications on individual spas Before your hot tub arrives please arrange for a qualified electrician to do the following Image 1 Image 2 Image 3a Image 3b Position isolat...

Page 6: ...ommended Any outdoor cabling should be suitably protected from damage by either laying protective ducting pc pipe below ground or by using a SWA steel wired armoured cable Your electrician will calcul...

Page 7: ...ry tested during the manufacturing process to ensure maximum reliability and long term satisfaction Wipe out any excess water from the hot tub that may have drained from the plumbing after testing and...

Page 8: ...ess in cabinet power supply If the hot tub is a plug and play 13amp hot tub the power cable will already be in place and therefore no extra work is required If the hot tub is a 32amp hard wired this w...

Page 9: ...alves are open as they may have shifted during transit Swim Spa prior to filling Swim Spa equipment access Please see step by step stages on how to remove the cabinet panel to gain access to plumbing...

Page 10: ...aporator coil which contains an advanced liquid refrigerant The air turns into a gas which is then compressed to increase the heat This hot gas passes through the heat exchanger which transfers the he...

Page 11: ...wrench as it can easily crack the nut and cause the leak to worsen Power up You can now re fit the side panel and turn the power on at the isolator point Read the control panel section on how to opera...

Page 12: ...rol Panel Operation 24 Components and Features 32 Jet Design and Formation 34 Jets and Valves 36 Equipment Cabin 38 Maintenance 40 Diverters and Valve Maintenance 42 Bluetooth 44 Filter Care 48 Cleani...

Page 13: ...tinum Spas hot tubs use the world leading Balboa control panels For a more detailed interface manual please visit the Balboa website and select the control panel you have The information provided belo...

Page 14: ...ogrammed to operate 24 hours a day and are not programmable Refer to the spa manufacturer s documentation for any Circulation Pump Mode details Purge Cycles In order to maintain sanitary conditions as...

Page 15: ...for 24 hours enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin The Meaning of Filter Cycles The heating pump always runs during the filter cycle In Rest Mode he...

Page 16: ...ow 102 The center of the Heater Status icon turns red F when the heater is On A F B D E C ENJOYING YOUR HOT TUB OR SWIM SPA Filter Kepp your water clean and ready to enjoy Follow these steps to set th...

Page 17: ...he diverter Valves are the largest valves and allow you to divert the water from one seat to another Adjusting the diverter valve allows you to increase the pressure in one seat and reduce in another...

Page 18: ...exercise recovery It will also alleviate restless leg syndrome cramps arthritis and fibromyalgia improving your overall well being A regular hydromassage routine can be more beneficial than you reali...

Page 19: ...area compared to the directional jets Directional adjusting jet Massage intensity can be adjusted with the jet the intensity reduces by turning the decor ring clockwise and increases by turning anti...

Page 20: ...1 5 5 5 5 3 3 2 4 4 6 Illustration varies on each model Side view of control device 1 System control box 2 Control box union 3 Gate valve 4 Ozone mezzi injector 5 Bluetooth unit Speaker 6 System contr...

Page 21: ...is installed under the filtration When disassembling the filter core please first pull up the filter net take out the filter basket and then the filter for cleaning or replacing the filter When insta...

Page 22: ...mulation of sediment between the jet and the jet housing To remove the sediment please follow these instructions Unscrew the jet anti clockwise The jet will get to a point where it is hard to turn Twi...

Page 23: ...may impact connectivity or instructions Connecting to your device Step 1 Make sure the devices are turned on and ready to be connected On your phone tablet or computer make sure that Bluetooth is tur...

Page 24: ...onnection The automatic reconnection mode is not working It is possible that other devices have been connected to the audio station and that the current device is no longer one of the last three conne...

Page 25: ...pleats and gives the filter a deep clean Please ensure your filter is air dry before placing back into your hot tub What filters do I need for my hot tub Each hot tub model is different therefore it i...

Page 26: ...se a microfibre cloth to remove any residue Don t forget to wipe around the jets too Rinse all surfaces and drain the rinsed water to prevent foaming when you refill your hot tub Finally clean the und...

Page 27: ...the pipework Once flushed the technician will drain that water ready for refilling Access to a water supply will be needed to fill the hot tub we generally also request that a hose pipe is available...

Page 28: ...IMPORTANT INFORMATION Safety Information 56 Troubleshooting 58...

Page 29: ...rate blood pressure and circulation Prevent Electrocution Do not connect any auxiliary components for example cable additional speakers headphones additional audio video components etc to system Do n...

Page 30: ...Probable Causes Troubleshooting Solutions Cloudy water Dirty filters Excessive oils organic matter Improper sanitization Suspended particles organic matter Overused or old water Shock spa with saniti...

Page 31: ...Broombank Park Chesterfield S41 9RT 01246 559071 info platinumspas co uk www platinum spas com Get social with us To view the manual in French Spanish or German please visit the Support section on the...

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