FILTER
CARE
To help give you an idea of best practice for maintaining
your filters, please refer to the filter maintenance
schedule below:
Filter FAQs
How often should I clean my filters?
This will depend on your usage, but we recommend
you clean them at least once every fortnight.
Heavy usage will mean your filters clog up quicker.
However, the situation is different when you fill your
hot tub for the first time, or whenever you drain and
refill your hot tub. In this instance, the filters may
clog up within three–four days because of the small
particles contained in tap water and any particles
from manufacturing/transport.
What will happen if I don’t clean my filters
regularly enough?
Failure to clean your filters may restrict water flow
causing the hot tub to automatically shut down. The
following diagnostic messages may appear on your
touch pad if your filters are dirty; FLO, Heater Dry, LF,
DR, OHH, or -- (two lines). To confirm that the filters
are the cause of the problem, remove them and run the
hot tub for a few minutes to see if the message clears.
If the message still does not clear, try switching the
hot tub off whilst the filters are removed, and then
back on again.
Please note, you MUST NOT run the hot tub without
filters. If the message still appears after trying these
measures, please contact a member of the Superior
Wellness team to arrange a visit from a technician.
How do I clean my filters?
To clean your filters, we recommend using a hot tub
filter cleaner. For optimum results, spray the filter
evenly with an instant filter cleaner, wait 15 minutes
and then rinse the filter with a hose. An additional
recommended cleaning method is to soak the filters in
a bucket overnight with a filter cleaner solution. This
solution breaks down oils from the pleats and gives the
filter a deep clean. Please ensure your filter is air dry
before placing back into your hot tub
What filters do I need for my hot tub?
Each hot tub model is different; therefore, it is
important you use the correct filter for the hot tub
you’ve purchased. Please refer to our Hot Tub Care
and Maintenance guide to check which filter you need.
Keeping your filters clean is vital for the safety and longevity of your hot tub.
Make sure you dedicate time to cleaning your filters to help keep the water
in your hot tub fresh and sanitised.
TOP TIP:
It’s good practice to have multiple filters.
When you carry out a drain and refill
of your hot tub (and a chemical soak),
replace with your other filter. Alternate
the filters each time you do this.
TOP TIP:
Never leave your hot tub without
a filter inside of it unless you have
emptied the spa.
CHEMICAL RINSE
WEEKLY
• Remove the filter(s) from your hot tub
and rinse with clean water (either use
a hose pipe or clean them in a bucket)
• Spread apart each pleat and rinse well to
get rid of any dirt, hair or debris
• Spray with rapid filter cleaning spray,
then leave for 20 minutes before
rinsing thoroughly
• For maximum filtration benefit and to
maintain the cleanest possible water,
your hot tub filter should be changed
every 26 weeks
• Replacement filters can be purchased
directly through Superior Wellness or your
authorised Superior Wellness retailer
FILTER REPLACEMENT
6 MONTHS
• You should change your hot tub water
at least every 3 months. Whilst doing
this, we recommend giving your filters a
thorough chemical soak
• To complete a chemical soak, you will need
to use a hot tub filter cleaning chemical
• Dilute the chemical with water according
to the directions on the bottle, making
sure you use enough water to completely
submerge the filter
• Leave the filter to rest in the solution
overnight. The next day, rinse your filter
well and leave to dry
CHEMICAL SOAK
QUARTERLY
ENJO
YING
Y
OUR
HO
T TUB
OR
S
WIM
SP
A
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