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Fill it up

•  Place a garden hose into the filter area. Let your 

hose run for five minutes before putting it in 

to clear out any stagnant water in the hose. It 

is advisable to use a hose-ended filter/water 

softener (if you are in a hardwater area). This will 

fill your hot tub from the pumps and pipework 

first to prevent any airlocks in the system. It will 

also make balancing water easier and to reduce 

the amount of impurities that can contaminate 

your water. At this point your hot tub should be 

turned off at the isolator.

•  Fill water to recommended water level as 

indicated by the minimum water level. Low water 

levels can cause damage to the pump and heater 

element so is good practice to top up your hot 

tub on a weekly basis. If there is no water level 

indicator, you should fill your hot tub to 1 inch 

above the top of the back jets.

•  Remove side panel and check for any leaks around 

the plumbing. Occasionally fittings may come loose 

during shipment. If you do detect any small leaks, 

you will need to hand-tighten them straight away. 

Do not use a wrench, as it can easily crack the nut 

and cause the leak to worsen.

Power up

You can now re-fit the side panel and turn the power 

on at the isolator point. Read the control panel 

section on how to operate it. Hot tubs can take 

approximately 12–24 hours to rise to temperature. 

Heat time depends on size, voltage and other factors 

such as outside temperature. Plug & Play hot tubs 

take longer to heat than 32AMP.

Balance your water

Test and balance your hot tub water before you 

introduce any sanitizers. It is important to balance 

prior to adding sanitizers to avoid unwanted problems 

such as cloudiness, discolouration or foul-smelling 

water. Also, keeping your water balanced is crucial 

for longevity of the hot tub and to keep your water 

clean and clear. Poor water management can result 

in components degrading/failing which can invalidate 

your warranty. More information on treating your 

water can be found in the Maintenance section. 

BEFORE YOU USE 

YOUR HOT TUB

The information within this section is for the installation team.

PREP

AR
A

TION

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IMPORTANT: 

DO NOT put Chlorine Granules or Chlorine 

Tablets directly into the hot tub as it will bleach 

or blister the hot tub and swim spa. 
Please refer to the Care & Maintenance Guide 

for further information.

Summary of Contents for Balboa SpaTouch2T

Page 1: ...PREPARATION HOT TUB MANUAL...

Page 2: ...w hot tub or swim spa and general maintenance required Every effort has been made to ensure the accuracy of this owner s manual however the specification or design may vary depending on the model If y...

Page 3: ...e a moment to complete your details below This will be useful in the future if you need to contact your hot tub retailer regarding your hot tub or when you require a service PREPARATION 06 Electrical...

Page 4: ...PREPARATION Electrical requirements 08 Electrical installation 10 Installation and positioning 12 Air source heat pumps 18 Before you use your hot tub 20...

Page 5: ...n each model please check specifications on individual spas Before your hot tub arrives please arrange for a qualified electrician to do the following Image 1 Image 2 Image 3a Image 3b Position isolat...

Page 6: ...ommended Any outdoor cabling should be suitably protected from damage by either laying protective ducting pc pipe below ground or by using a SWA steel wired armoured cable Your electrician will calcul...

Page 7: ...ry tested during the manufacturing process to ensure maximum reliability and long term satisfaction Wipe out any excess water from the hot tub that may have drained from the plumbing after testing and...

Page 8: ...ess in cabinet power supply If the hot tub is a plug and play 13amp hot tub the power cable will already be in place and therefore no extra work is required If the hot tub is a 32amp hard wired this w...

Page 9: ...alves are open as they may have shifted during transit Swim Spa prior to filling Swim Spa equipment access Please see step by step stages on how to remove the cabinet panel to gain access to plumbing...

Page 10: ...aporator coil which contains an advanced liquid refrigerant The air turns into a gas which is then compressed to increase the heat This hot gas passes through the heat exchanger which transfers the he...

Page 11: ...wrench as it can easily crack the nut and cause the leak to worsen Power up You can now re fit the side panel and turn the power on at the isolator point Read the control panel section on how to opera...

Page 12: ...rol Panel Operation 24 Components and Features 32 Jet Design and Formation 34 Jets and Valves 36 Equipment Cabin 38 Maintenance 40 Diverters and Valve Maintenance 42 Bluetooth 44 Filter Care 48 Cleani...

Page 13: ...tinum Spas hot tubs use the world leading Balboa control panels For a more detailed interface manual please visit the Balboa website and select the control panel you have The information provided belo...

Page 14: ...ogrammed to operate 24 hours a day and are not programmable Refer to the spa manufacturer s documentation for any Circulation Pump Mode details Purge Cycles In order to maintain sanitary conditions as...

Page 15: ...for 24 hours enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin The Meaning of Filter Cycles The heating pump always runs during the filter cycle In Rest Mode he...

Page 16: ...ow 102 The center of the Heater Status icon turns red F when the heater is On A F B D E C ENJOYING YOUR HOT TUB OR SWIM SPA Filter Kepp your water clean and ready to enjoy Follow these steps to set th...

Page 17: ...he diverter Valves are the largest valves and allow you to divert the water from one seat to another Adjusting the diverter valve allows you to increase the pressure in one seat and reduce in another...

Page 18: ...exercise recovery It will also alleviate restless leg syndrome cramps arthritis and fibromyalgia improving your overall well being A regular hydromassage routine can be more beneficial than you reali...

Page 19: ...area compared to the directional jets Directional adjusting jet Massage intensity can be adjusted with the jet the intensity reduces by turning the decor ring clockwise and increases by turning anti...

Page 20: ...1 5 5 5 5 3 3 2 4 4 6 Illustration varies on each model Side view of control device 1 System control box 2 Control box union 3 Gate valve 4 Ozone mezzi injector 5 Bluetooth unit Speaker 6 System contr...

Page 21: ...is installed under the filtration When disassembling the filter core please first pull up the filter net take out the filter basket and then the filter for cleaning or replacing the filter When insta...

Page 22: ...mulation of sediment between the jet and the jet housing To remove the sediment please follow these instructions Unscrew the jet anti clockwise The jet will get to a point where it is hard to turn Twi...

Page 23: ...may impact connectivity or instructions Connecting to your device Step 1 Make sure the devices are turned on and ready to be connected On your phone tablet or computer make sure that Bluetooth is tur...

Page 24: ...onnection The automatic reconnection mode is not working It is possible that other devices have been connected to the audio station and that the current device is no longer one of the last three conne...

Page 25: ...pleats and gives the filter a deep clean Please ensure your filter is air dry before placing back into your hot tub What filters do I need for my hot tub Each hot tub model is different therefore it i...

Page 26: ...se a microfibre cloth to remove any residue Don t forget to wipe around the jets too Rinse all surfaces and drain the rinsed water to prevent foaming when you refill your hot tub Finally clean the und...

Page 27: ...the pipework Once flushed the technician will drain that water ready for refilling Access to a water supply will be needed to fill the hot tub we generally also request that a hose pipe is available...

Page 28: ...IMPORTANT INFORMATION Safety Information 56 Troubleshooting 58...

Page 29: ...rate blood pressure and circulation Prevent Electrocution Do not connect any auxiliary components for example cable additional speakers headphones additional audio video components etc to system Do n...

Page 30: ...Probable Causes Troubleshooting Solutions Cloudy water Dirty filters Excessive oils organic matter Improper sanitization Suspended particles organic matter Overused or old water Shock spa with saniti...

Page 31: ...Broombank Park Chesterfield S41 9RT 01246 559071 info platinumspas co uk www platinum spas com Get social with us To view the manual in French Spanish or German please visit the Support section on the...

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