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— Chapter 11. Maintenance and Troubleshooting
PES1900Gi NR Operations Manual
172
Returning the PES1900Gi NR for Repair
If a repair or return of the PES1900Gi NR is necessary, contact the Peninsula Engineering Solutions
Customer Service Department for RMA instructions. When calling, include the following information:
⇒
Nature of the problem
⇒
Model name
⇒
Unit serial number
For equipment returns, a representative issues an RMA (Return Material Authorization) and shipping
and packaging instructions. When returning the PES1900Gi NR to Peninsula Engineering Solutions,
always use the original shipping carton and packaging materials. If the original shipping materials are
unavailable, Peninsula Engineering Solutions can send replacement materials at your cost.
CAUTION:
If equipment is not returned to Peninsula Engineering Solutions in the original packaging
materials, possible damage could result. Peninsula Engineering Solutions is not liable for
any damage resulting from improper shipment.
The telephone number for the Customer Service Department follows:
⇒
+1 925 901-0103
Product Warranty
A one-year, limited warranty is provided with the PES1900Gi NR. A copy of the product warranty is
included with the Standard Terms and Conditions. For more information, contact the Peninsula
Engineering Solutions Customer Service Department.
Peninsula Engineering Solutions, inc.
39 Grand Canyon Lane
San Ramon, California 94582
United States of America
http://www.peninsulaengineering.com/