RMS Compact II
Version 1.0.7 September 2016
Page 51
6 Troubleshooting
Resetting RMS Compact II to factory default settings
To reset the RMS Compact II unit to factory default perform the following steps:
Reset the RMS Compact II (by pressing the Reset button or removing and
reconnecting the power). Wait
5
Seconds.
After
5
seconds
press and hold
the Mode button until the red
Alarm
until it
extinguises (approx. 10 seconds).
Wait 90 seconds for the reset to complete.
The factory default settings will have been restored.
Note!
This process can be aborted by releasing the mode
switch before the alarm light has extinguished.
The NMS cannot poll the RMS Compact II
Problem:
The NMS cannot ping or poll the RMS Compact II.
Solution:
Make sure the network connection to the RMS Compact II is
good.
Solution:
Make sure the cable is in good condition.
Solution:
Try pinging the RMS Compact II from another computer on the
same network segment as the RMS Compact II.
Solution:
Ensure that the NMS IP Address is in the NMS table of the
RMS Compact II.
Solution:
Ensure that the community string has been set for the NMS via
the web management interface.
