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Panasonic WV-X6511N, Operating Instructions Manual

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Panasonic WV-X6511N Operating Instructions Manual Download Page 259

Symptom

Cause/solution

Reference pages

Images are displayed blurry.

•

Is there dust or dirt on the dome section?
Clean the dome section.

Important

Information

•

Are photographic subjects hard to focus on with the
auto focus function?
Adjust the focus manually.

14

•

Is “Limited” selected for “Focus Distance” in the
[Cam. Function] tab?
Select “Unlimited”.

106

The image refresh on the web
browser is slow or the image
is intermittently displayed.

•

If the camera is used in a high frame rate or in the
high quality, the problem may be due to the PC
specifications. In that case, using the PC that meets
the following may solve the problem.

•

CPU: Intel Core i7 6700 or more

•

Memory: 8 GB dual channel (4 GBx2) or more

[Example of camera setting that may cause late
refresh interval or intermittent display]

•

Image capture size: 1920x1080, Frame rate: 60
fps, Bit rate: 4096 kbps

•

Image capture size: 1280x720, Frame rate: 60
fps, Bit rate: 3072 kbps

•

Image capture size: 1280x720, Frame rate: 30
fps, Bit rate: 2048 kbps (Multi-screen: 4
Screens)

-

Images cannot be saved on
the SD memory card.

Failed to write/read data on
the SD memory card.

•

Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.

Important

Information

•

Is the SD memory card formatted?
Format the SD memory card.

83

•

Isn’t the write protect switch set to “LOCK”?
When the write protect switch is set to “LOCK”,
available size/total size indication of the SD memory
card to be displayed on “Remaining capacity” of the
[SD memory card] tab will be “********MB/
********MB”.

-

•

Is “--------MB/--------MB” displayed on “Remaining
capacity” of the [SD memory card] tab?
Format the SD memory card.

83

•

Is any recognition error received when the “Diag.” of
“E-mail notification” or “Panasonic alarm protocol” is
used?
Format the SD memory card.

83

186
169

•

Isn’t the SD memory card out of order?
There are limited times to overwrite on an SD
memory card. When frequently overwritten, it may
be at the end of product life. It is recommended to
replace the SD memory card.

-

Operating Instructions

259

3 Others

Summary of Contents for WV-X6511N

Page 1: ...6531N This manual covers the models WV X6500 Series WV X6531N WV X6511N Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ...ted for specified models The functions without the notations are supported by all models X6531 The functions with this notation are available when using the model WV X6531N X6511 The functions with this notation are available when using the model WV X6511N Abbreviations The following abbreviations are used in these operating instructions Microsoft Windows 10 is described as Windows 10 Microsoft Wi...

Page 3: ...ore types of characters from alphabetic characters numbers and symbols IMPORTANT If you forgot or do not know the password or user name the camera must be initialized Because all settings other than preset position settings are deleted when the camera is initialized make sure to keep the information secure from third parties Refer to Parts and functions section in the Important Information in the ...

Page 4: ...ovided and then following the on screen instructions IMPORTANT The default setting of Automatic installation is On Follow the instructions on page 262 when the message is displayed on the information bar of the browser Depending on the software environment of your PC it may take time for the message to be displayed on the information bar of the browser If you display the Live page on a PC and clic...

Page 5: ... restart the PC The viewer software used on each PC should be licensed individually The number of installations of the viewer software from the camera can be checked on the Upgrade tab of the Maintenance page page 234 Refer to your dealer for the software licensing Operating Instructions 5 Preface ...

Page 6: ...p menu from a PC 47 2 2 1 How to display the setup menu 47 2 2 2 How to operate the setup menu 48 2 2 3 About the setup menu window 49 2 3 Use Easy Setup Easy Setup 51 2 3 1 Configure the Internet settings Internet 51 2 3 2 Configure an event action Event action 52 2 3 2 1 Configure the schedule alarm event function type setup menu 55 2 3 2 2 Alarm Configure the terminal and VMD alarm setup menu 5...

Page 7: ... settings relating to audio Audio 143 2 6 Configure the multi screen settings Multi screen 147 2 7 Configure the alarm settings Alarm 149 2 7 1 Configure the settings relating to the alarm action Alarm 149 2 7 2 Configure the settings relating to the output terminal Alarm 151 2 7 3 Change the AUX name Alarm 152 2 7 4 Configure the settings relating to the camera action on alarm occurrence Alarm 15...

Page 8: ... 9 4 1 Configuration of the host file 215 2 9 5 Access the camera using the HTTPS protocol for CA Certification 220 2 9 6 How to configure the settings relating to DDNS 221 2 9 6 1 Configuration of the DDNS service Example of the Viewnetcam com service 222 2 9 6 2 When using Dynamic DNS Update 225 2 9 6 3 When using Dynamic DNS Update DHCP 226 2 10 Configure the settings relating to the schedules ...

Page 9: ...sing IPv6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to byp...

Page 10: ...ill be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of Stream only the first user who accessed to monitor H 265 or H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 265 or H 264 images will not be included in the maximum number If you set the Stream transmission page 98 to On an H 265 ...

Page 11: ...max 30fps Operating Instructions 11 1 Operations ...

Page 12: ...the administrator logs in or when User auth is Off and Guest User is set to Use page 174 Even in the above case the Login button will not be displayed if Host auth is set to On and the camera browser is opened from a host with administrator rights B If login fails close all the browsers open the Live page and login once again Setup button 1 Displays the setup menu Live view pull down menu You can ...

Page 13: ...G format still images images may not be refreshed at the specified interval AUX button 2 These buttons will be displayed only when Terminal 3 of Alarm is set to AUX output on the setup menu page 56 Open button The status of the AUX connector will be open Close button The status of the AUX connector will be closed Note The names of AUX Open and Close can be changed page 152 Rec on SD button 2 The R...

Page 14: ... Facial Coding of Smart Coding for Stream 1 When Maximum shutter of Image adjust Light control mode is the following Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s With the Auto track feature objects moving in the screen are picked out and automatically tracked In the following situations targets may not be able to be tracked or false detections may occur when there is little contrast between...

Page 15: ...ion Page 104 When Preset ID is registered for a preset position the registered preset ID will be displayed next to the preset position number Camera title The camera title entered for Camera title on the Basic tab will be displayed page 72 Support button When this button is clicked the support site below will be displayed in a newly opened window This website contains technical information FAQ and...

Page 16: ... the same time on the same computer audio cannot be heard from the camera browsers that were opened later Please only access 1 camera at a time Audio output button Turns on off the audio transmission play audio from the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is selected for Audio transmission mode on the setup ...

Page 17: ... adjusted automatically 3 A zoom operation can be performed using the mouse wheel When the main area of the Live page is right clicked Auto track starts for the clicked object Depending on the targeted object or its surroundings Auto track may not perform normally Note When the camera is operated by a user with a low access level images displayed on the screen may be changed temporarily This does ...

Page 18: ...ransmission priority page 100 of the stream to Best effort To enable the audio for multi screen the audio must be enabled for the camera When 16 screens are used for the display only still images JPEG can be refreshed Note Multi screen can be used to display JPEG images and H 265 or H 264 images If other cameras support audio audio is also output For further information about Network Camera Record...

Page 19: ...0s for camera images When the 16 screen layout is used Refresh interval 1s cannot be selected Image capture size pull down menu Select the image capture size from the pull down menu to change it When you select 4 Screens in the Layout pull down menu the image capture size of the camera changes When the aspect ratio is 4 3 Switching between QVGA default and VGA When the aspect ratio is 16 9 Switchi...

Page 20: ...image capture size specified for JPEG cannot be obtained a JPEG image with an image capture size that could be obtained is displayed Therefore when JPEG images obtained with snap shot are displayed on a PC the displayed image size may differ from the captured sized 20 Operating Instructions 1 Operations ...

Page 21: ...80 is not selected for either one of JPEG 1 JPEG 2 or JPEG 3 of JPEG on the Image tab images cannot be viewed from cellular phones Audio is not supported for cellular phones Note It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 180 When Auto is selected for Menu language the screen is displayed in ...

Page 22: ...layed for Preset No 5 or greater Only preset IDs will be displayed Page 120 AUX control Controls the AUX terminal These buttons will be displayed only when AUX output is selected for Terminal 3 on the setup menu page 56 Note Some cellular phones cannot change the image capture size even when resolution is changed by resolution control Depending on the image capture size selected for JPEG 1 JPEG 2 ...

Page 23: ... are shown as follows As of August 2016 iPad iPhone iOS 4 2 1 or later Android mobile terminals When an Android terminal is used an MJPEG format image is displayed by the Firefox browser and a JPEG format image is displayed by the standard browser For further information about compatible devices refer to our website http security panasonic com support info IMPORTANT When the authentication window ...

Page 24: ...re displayed in the operation buttons area B Note The operations button displayed on the mobile terminal screen may not be available depending on the user rights and access level of the accessing user To display the operations button it is necessary to set the user rights and access level User auth in User mng page 174 2 Click the button of the function that you want to operate C D B E A F Pan Til...

Page 25: ...y the buttons used to select the preset position on the screen Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons Only position numbers 1 4 for the preset positions are displayed Only registered preset positions are displayed Unregistered preset positions are not displayed Operating Instructions 25 1 Operations ...

Page 26: ...to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image capture size selected in JPEG 1 JPEG 2 or JPEG 3 of JPEG on the Image tab 26 Operating Instructions 1 Operations ...

Page 27: ...ons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu Page 57 Operating Instructions 27 1 Operations ...

Page 28: ...ton to display the buttons used to operate the focus on the screen The camera s focus can be operated with the and buttons Zoom display The camera s zoom can be operated with the and buttons 28 Operating Instructions 1 Operations ...

Page 29: ...in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to send and receive audio using a mobile terminal Depending on the mobile terminal in use larger size images may not be displayed In ...

Page 30: ...C page 91 1 Display the Live page page 9 2 Click the Rec on SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 12 while images are being recorded on the SD memory card The image saving interval can be configured on the SD memory card tab of the Basic page page 78 4 Click the Stop...

Page 31: ... When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Operating Instructions 31 1 Operations ...

Page 32: ...2 IMPORTANT When Polling 30s is selected for Status update mode page 71 the Alarm occurrence indication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the output terminal It is possible to outpu...

Page 33: ...e such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol notification section of the Notification tab of the Alarm page page 170 Notify of alarm occurrences to the des...

Page 34: ...FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 192 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous retransmission due to network problems or other factors periodi...

Page 35: ...he alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 191 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous retransmission due...

Page 36: ...recording period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed 1 Display the Live page 36 Operating Instructions 1 Operations ...

Page 37: ...d by Recording stream 1 on the SD memory card tab will be displayed Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display on the log list All All logs will be displayed Select Only the logs of the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual and ...

Page 38: ...te and Duration Top button Click this button to display the log listed at the top Prev page button Click this button to display the previous page of the log list Next page button Click this button to display the next page of the log list Last button Click this button to display the log listed at the bottom Time date Time and date when each log has been recorded will be displayed Note When Off is s...

Page 39: ...d Manual Schedule cannot be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list onto the PC...

Page 40: ...o is 16 9 images will be displayed in 640x360 on the Playback page regardless of the image capture size of the images saved on the SD memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selec...

Page 41: ... will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed frame will be displayed Note When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button is released the decreasing of the image number will stop and the imag...

Page 42: ...the image to be downloaded and then click the OK button All All images saved at the selected time and date will be downloaded Current image Only the currently displayed image will be downloaded Download range Images in the specified range will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded bef...

Page 43: ...used before playing images or when playing is paused or stopped PAUSE button Playback will be paused when this button is clicked during playback PLAY button When this button is clicked recorded data will be played Note If audio is recorded it can be played back but the image and audio will not be synchronized Therefore images and audio may not always match When data is being recorded to the SD mem...

Page 44: ... type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 VMD Alarm by VMD alarm COM Alarm by command alarm AT Alarm detected by auto track alarm AUD Alarm by audio detection alarm Start button The selected image will be downloaded onto the PC Before downloading images designate the d...

Page 45: ...le for performance relating to these applications Depending on the status of the SD memory card or Windows Media Player H 264 video data cannot be played back For information on playing back H 265 video data refer to the following Panasonic website below http security panasonic com support info Operating Instructions 45 1 Operations ...

Page 46: ... encrypting the access to cameras using the HTTPS function page 204 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encry...

Page 47: ... how to configure the access level 2 2 1 How to display the setup menu 1 Display the Live page page 9 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The setup menu will be displayed Refer to page 49 for further information about this menu Operating Instructions 4...

Page 48: ...ayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set Register and Execute buttons on the page click the respective button to the edited setting item Example A B C D When completing the setting items in field A click the Set button B below field A The edited settings in field A will not be appli...

Page 49: ...page page 95 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page page 147 Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configur...

Page 50: ...System log check firmware upgrade status check and initialization of the setup menu can be carried out on the Maintenance page page 234 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus The bottom of the settings page has been omitted 50 Operating Instruction...

Page 51: ...rwarding function the router in use must support UPnP and the UPnP must be enabled Default Off Note Due to auto port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto por...

Page 52: ...t The recommended settings for connecting to the Internet are performed here By clicking the Set button a dialog displaying how the following settings will change is displayed Click the OK button after checking the settings to change the settings to the displayed values Image tab on the Image Audio page JPEG 1 Image capture size VGA 640x360 JPEG 2 JPEG 3 Image capture size QVGA 320x180 Stream 1 St...

Page 53: ...e completed in each setup menu click the Next button to proceed The setup flow is as follows Note If you click the Next button the settings in the screen will be saved When 2 mega pixel 16 9 60fps mode or 1 3 mega pixel 16 9 60fps mode is selected for Image capture mode functions related to SD memory cards are not available Operating Instructions 53 2 Settings ...

Page 54: ...e 60 SD memory recording JPEG H 265 H 264 page 60 SD memory recording H 265 H 264 page 65 FTP periodic image transmission page 67 Event detailed setup Configure the details of the settings in event action setup Settings of image transfer conditions Settings of recording conditions Settings of recording conditions Settings of image transfer method FTP settings Alarm output terminal E mail settings ...

Page 55: ...the Format confirmation screen will be displayed If you click the OK button the formatting will start Once the Format completion screen is displayed press the button IMPORTANT All data saved on the SD memory card will be deleted when the SD memory card is formatted Do not turn off the power of the camera during formatting Next button If you select Alarm and click the Next button the alarm setup me...

Page 56: ...ifference from the hour every hour is less than 29 minutes the time is adjusted to 00 minutes 00 seconds The time is not changed in operations which reset the time under 5 seconds If you select auto time adjustment the pull down menu to select close or open is displayed Close Performs auto time adjustment when the terminal status is changed to Close Open Performs auto time adjustment when the term...

Page 57: ...ontinuously performed for a set period On In preset alarm area While tacking if the tracking target enters the set alarm area an alarm is outputted once Default Off Note When On After alarm wait time is selected it is required to set Alarm wait time in the auto track setting Page 128 Audio detection alarm On If audio detection is not configured set audio detection to On To set the sensitivity of a...

Page 58: ...wing This setting is available when Terminal 3 is selected for Alarm input TRM3 of the Alarm tab Off Does not take any action even when a terminal alarm 3 is detected 1 256 If a previously registered preset position is selected when a terminal alarm 3 is detected the camera will move to that position Auto track When a terminal alarm 3 is detected the camera will start the auto tracking Patrol 3 Wh...

Page 59: ... transmission are set FTP img trans will be given priority when an alarm occurs Recording format When SD memory recording is selected for Trigger JPEG 1 JPEG 2 JPEG 3 Stream 1 Stream 2 Stream 3 or Stream 4 can be selected for the stream encoding format for the recorded image Next button If you select FTP img trans for Trigger and click the Next button the FTP transfer setup menu will be displayed ...

Page 60: ...er to 2 7 4 2 Configure settings relating to image quality on alarm action Next button If you select Alarm output in the alarm setup menu and click the Next button the alarm output setup menu will be displayed page 62 If you click the Next button in the alarm setup menu without selecting Alarm output the mail setup menu will be displayed page 63 Note If you click the Next button the setting items ...

Page 61: ...larm output the mail setup menu will be displayed page 63 Back button If you click the Back button the alarm function type setup menu will be displayed page 59 C Configure SD memory recording H 265 or H 264 video recording setup menu The SD memory recording H 265 or H 264 when an alarm is detected is configured in this section Audio recording Select On Off to determine whether or not to record aud...

Page 62: ...emory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the duration selected for this setting Next button If you select Alarm output in the alarm setup menu and click the Next button the alarm output setup menu will be displayed page 62 If you click the Next button in the alarm setup menu without selecting...

Page 63: ...re saved Back button If you click the Back button either the FTP transfer setup menu page 60 the JPEG recording setup menu page 61 or the video recording setup menu page 61 will be displayed 2 3 2 6 Alarm configure the mail notifications and mail server The settings relating to e mail can be configured in this section Operating Instructions 63 2 Settings ...

Page 64: ...t button If you click the Set button setup will be completed Back button If you click the Back button either the FTP transfer setup menu page 60 the JPEG recording setup menu page 61 the video recording setup menu page 61 or the alarm output setup menu page 62 will be displayed 64 Operating Instructions 2 Settings ...

Page 65: ... click the Next button the video recording setup menu will be displayed page 65 If you select FTP periodic image transmission and click the Next button the FTP periodic image transmission setup menu will be displayed page 67 Note If you click the Next button the setting items in the screen are saved Back button If you click the Back button the event function type setup menu will be displayed page ...

Page 66: ...e selected image capture size and frame rate Unit kbps Image capture size Frame rate fps 1 3 5 7 5 10 12 15 20 30 320 180 128 256 256 256 256 256 256 256 384 QVGA 128 256 256 256 256 256 256 256 384 400 300 128 256 256 256 256 384 384 384 384 640 360 256 384 384 384 384 384 384 384 512 VGA 256 384 384 384 384 384 384 384 512 800 600 384 512 512 512 768 768 768 768 1024 1280 720 384 512 512 512 768...

Page 67: ... setup menu will be displayed page 65 To configure the schedule settings Refer to page 227 for information about how to set the above screen Set button If you click the Set button setup will be completed Back button If you click the Back button the video recording setup menu will be displayed page 65 Note Video recording is not performed if SD memory recording is not selected in the Schedule mode ...

Page 68: ...n If you click the Next button the setup menu to set the FTP periodic image transmission schedule will be displayed page 69 Note If you click the Next button the setting items in the screen are saved Back button If you click the Back button the schedule function type setup menu will be displayed page 65 68 Operating Instructions 2 Settings ...

Page 69: ... page 227 for information about how to set the above screen Set button If you click the Set button setup will be completed Back button If you click the Back button the FTP periodic image transmission setup menu will be displayed page 67 Operating Instructions 69 2 Settings ...

Page 70: ...Note FTP periodic image transmission will not be performed when FTP periodic image transmission is not selected in Schedule mode 70 Operating Instructions 2 Settings ...

Page 71: ...rnet tab the SD memory card tab and the Log tab 2 4 1 Configure the basic settings Basic Click the Basic tab on the Basic page For menu display and how to operate refer to page 47 page 48 The settings such as the camera title time and date etc can be configured on this page Menu language Select the language to initially display when the camera is accessed from the following Operating Instructions ...

Page 72: ...013 00 00 00 Dec 31 2035 23 59 59 IMPORTANT Use an NTP server when the more accurate time date setting is required for the system operation page 195 Date time display Select On Off to determine whether or not to display the date and time on an image To hide the date and time select Off Default On Time display format Select the time display format from 24h and 12h Enter the current hour reflecting ...

Page 73: ...ek time Camera title on screen display Select On or Off to determine whether or not to display the camera title on the screen When On is selected the character string entered for Camera title on screen will be displayed at the position selected for Camera title position Default Off Camera title on screen Enter a character string to be displayed on the image Available number of characters 0 20 char...

Page 74: ...ronment that is subject to frequent vibrations The stabilizer function can reduce the shaking in images Use this function after checking operations when installing the camera Do not use the stabilizer function if the camera is installed in an environment that is not subject to vibrations If the stabilizer function is used in such a case and there is a moving subject the stabilizer function will co...

Page 75: ...h the status On Access Only the live indicator will light when images are viewed Off All the indicators are turned off Default On Note STATUS indicator red orange green The live indicator will light or blink as follows depending on the camera status Operation status Indicator status When the power is turned on Before the network connection is established Lights orange Lights off Blinks orange Ligh...

Page 76: ...e viewer software from the camera automatically Off The viewer software cannot be installed from the camera Default On IMPORTANT For PCs that do not have the viewer software Network Camera View 4S installed JPEG images are displayed You cannot display images using H 265 or H 264 or send receive audio to from the camera In order to display H 265 or H 264 images or send receive audio to from the cam...

Page 77: ...io out is set to Audio Monitor out cannot be selected When Audio transmission mode is set to anything other than Off or Mic input Audio out cannot be set to Monitor When Audio out is set to Monitor Audio transmission mode can only be set to Off or Mic input Monitor out Set the image format for images to be output to an adjustment monitor NTSC PAL Default NTSC Operating Instructions 77 2 Settings ...

Page 78: ...he SD memory card can be configured on this page Operating mode SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use Note When 2 mega pixel 16 9 60fps mode or 1 3 mega pixel 16 9 60fps mode is selected for Image capture mode functions related to SD memory cards are not available Not use will be selected for SD memory card 78 Operating Instructions ...

Page 79: ... Default Off IMPORTANT Select Not use when operating without an SD memory card Before removing the SD memory card from the camera it is necessary to select Not use first The recorded data may be corrupted if the SD memory card is removed when Use is selected When an SD memory card is inserted when Use is selected data will be saved in accordance with the setting of Save trigger After inserting the...

Page 80: ...f Stream 2 on the Image tab of the Image Audio page Stream 3 Records video data Stream 3 in the MP4 video encoding format The data is recorded in accordance with the settings of Stream 3 on the Image tab of the Image Audio page Stream 4 Records video data Stream 4 in the MP4 video encoding format The data is recorded in accordance with the settings of Stream 4 on the Image tab of the Image Audio p...

Page 81: ...ll be limited Save trigger Select a trigger to save images on the SD memory card from the following FTP periodic image transmission error Saves images when images have failed to transmit to the FTP server by the FTP periodic image transmission function Available only for the JPEG 1 JPEG 2 or JPEG 3 images Alarm input Saves images at an alarm occurrence Manual Saves images manually Schedule Saves i...

Page 82: ... JPEG 2 or JPEG 3 is selected for Recording format and Alarm input is selected for Save trigger File name Enter the file name used for the image to be saved on the SD memory card The file name will be as follows File name Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters Unavailable characters Image saving interval Number ...

Page 83: ...ording Set the duration to save image data on the SD memory card Off 1s 2s 3s 4s 5s 8s 10s 15s 20s 25s 30s 40s 50s 60s 90s 120s Default Off Note The available values change depending on the bit rate and image capture size for Stream selected for recording As the selected bit rate increases the available maximum value for the pre alarm duration decreases Post alarm recording duration Set the durati...

Page 84: ...he SD memory recording function of Panasonic network disk recorder Play download images on the SD memory card When an SD memory card is formatted while another user is in operation the operation will be canceled It is impossible to access the SD memory card during the process of formatting All data saved on the SD memory card will be deleted when the SD memory card is formatted Do not turn off the...

Page 85: ...pport info Note When Alteration detection is used a stream setting must be selected for Recording stream 1 and Off must be selected for Recording stream 2 Select certificate Select the certificate to be used with HTTPS Pre installed Selects a pre installed certificate CA Selects a CA Certificate Only displayed when the CA Certificate is installed Default Pre installed Additional info for detecting...

Page 86: ... button to display the Open dialog box and select the file of the certificate CA certificate issued by CA and click the Execute button If the certificate CA certificate is already installed the file name of the installed certificate will be displayed CA Certificate Information Displays the information of the certificate CA certificate issued by CA When the Confirm button is clicked the registered ...

Page 87: ...alid it is impossible to generate the CRT key When the certificate CA certificate issued by CA is used the available key size varies depending on the CA Check the available key size in advance To generate the CRT key it may take about 2 minutes Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval and line speed may be ...

Page 88: ...of CSR Certificate Signing Request IMPORTANT If the CRT key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Register the camera for Trusted Sites Click the Custom level button ...

Page 89: ...ted or updated after applying to the CA the issued certificate will be invalidated Note This camera generates the CSR file in the PEM format 2 4 4 3 Installation of the certificate issued by CA IMPORTANT If the CSR file is not generated it is impossible to install the certificate CA certificate issued by CA For the installation of the certificate issued by CA the CA certificate issued by CA is req...

Page 90: ...ing the certificate CA certificate again The expiration date of the certificate issued by CA can be checked by double clicking the server certification file issued by CA 2 4 4 4 Configuration of alteration detection 1 Select On for Additional info for detecting alteration and click the Set button 2 Extensive information for alteration detection will be added to video files MP4 format recorded afte...

Page 91: ...ng on the settings of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of SD memory card images The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note W...

Page 92: ...r to our website below http security panasonic com support info Possible duration of stream images H 265 or H 264 that can be saved on the SD memory card as indications For possible duration of stream images H 265 or H 264 that can be saved on the SD memory card refer to our website below http security panasonic com support info 92 Operating Instructions 2 Settings ...

Page 93: ...racters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for downloaded images Enter the name of the destination directory to which images recorded in the recording stream 2 are to be downloaded For example enter C alarm2 to designate the folder alarm2 under drive C Available nu...

Page 94: ...nner as for Alarm IMPORTANT When Name w o time date is selected for File name of FTP periodic image transmission on the Advanced tab on the Network page FTP error log and associated images will not be saved To save them select Name w time date page 193 Note When Stream 1 Stream 2 Stream 3 or Stream 4 is selected for Recording format FTP periodic image transmission error is unavailable 94 Operating...

Page 95: ...ixel 4 3 30fps mode Default 2 mega pixel 16 9 30fps mode X6511 1 3 mega pixel 16 9 30fps mode 1 3 mega pixel 16 9 60fps mode 1 3 mega pixel 4 3 30fps mode Default 1 3 mega pixel 16 9 30fps mode IMPORTANT The positions of areas may move out of alignment when the Image capture mode setting is changed when the following area settings are configured Therefore we recommend that you configure each area ...

Page 96: ...isplayed JPEG image from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps Default 5fps Note When On is selected for Stream transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of compute...

Page 97: ...A 400 300 QVGA Default JPEG 1 1920x1080 JPEG 2 640x360 JPEG 3 320x180 X6511 Image capture mode JPEG 1 JPEG 2 JPEG 3 1 3 mega pixel 16 9 30fps mode 1280 720 640 360 320 180 1280 720 640 360 320 180 640 360 320 180 1 3 mega pixel 16 9 60fps mode 1280 720 640 360 320 180 1280 720 640 360 320 180 640 360 320 180 1 3 mega pixel 4 3 30fps mode 1280 960 800 600 VGA 400 300 QVGA 1280 960 800 600 VGA 400 3...

Page 98: ...r or not to transmit H 265 or H 264 images On Transmits H 265 or H 264 images Off Does not transmit H 265 or H 264 images Default On Note When On is selected for Stream transmission in Stream 1 Stream 2 Stream 3 or Stream 4 displaying of H 265 or H 264 images or JPEG images on the Live page will become available When On is selected for Stream transmission for Stream 1 Stream 2 Stream 3 or Stream 4...

Page 99: ...ly IPv4 access is available Image capture size Select the image capture size from the following What can be selected may be limited depending on the image capture size already selected X6531 Image capture mode Stream 1 Stream 2 Stream 3 Stream 4 2 mega pixel 16 9 30fps mode 1920 1080 1280 720 640 360 320 180 1920 1080 1280 720 640 360 320 180 1280 720 640 360 320 180 640 360 320 180 2 mega pixel 1...

Page 100: ...the subject Frame rate H 265 or H 264 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth H 265 or H 264 images will be transmitted with the maximum bit rates that are set for Max bit rate per client Default Frame rate Note When Frame rate is set for Transmission priority number of users who can access the camera may be limite...

Page 101: ...12288kbps 1920x1080 1 512kbps 24576kbps X6531 2048x1536 1024kbps 24576kbps X6531 1 When 60fps mode is selected settings up until 24576kbps can be configured Note The bit rate for Stream is restricted by Bandwidth control bit rate on the Network tab on the Network page page 180 When a value with attached is set images may not be streamed Image quality Select the image quality of H 265 or H 264 imag...

Page 102: ... be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Note When On Low is selected for GOP control the refresh interval is set to Max 8s When On Mid is selected for GOP control the refresh interval is set to Max 16s When On Advanced is selected for GOP control the refresh interval is set to 60s Transmission type Select the transmission type of H 265 or H 264 images from the...

Page 103: ...a Available port number 1024 50000 Only even numbers are available Default 37004 Note When audio is transmitted from the unit the port number to be used will be the multicast port number plus 1000 Multicast TTL HOPLimit 2 Enter a value for Multicast TTL HOPLimit Available value 1 254 Default 16 IMPORTANT When transmitting stream images via the internet the transmitted image sometimes may not be di...

Page 104: ...ll automatically be in the selected mode Off Self return is not performed Home position When the set time has passed the camera will move to the home position automatically Auto track When the set time has passed the camera will move to the home position and will start the advanced auto track function The camera will repeat this action moving to the home position and starting the auto track functi...

Page 105: ...ng 8 Up to 8 privacy zones can be configured 32 Up to 32 privacy zones can be configured Default 8 Note A maximum of 8 privacy zones can be displayed on 1 screen simultaneously Privacy zone Select a display type of the privacy zone from the following Filling The privacy zones will be displayed in gray Mosaic The privacy zones will be displayed with a mosaic effect Off Does not display the privacy ...

Page 106: ... Note If 0 3 5 10 or 15 is selected when the camera reaches horizontal or further the area of the image blocked by the camera housing increases The blocked area can be approximately halved by selecting 15 for Tilt Angle Focus Distance When shooting a subject through glass or when an object other than the subject is close to the camera when shooting it may be difficult to focus on the subject In th...

Page 107: ...displayed on the Image Position tab The settings relating to image adjust preset positions auto panning patrol auto tracking direction angle privacy zone and VIQS can be configured in this section Image adjust Click the Setup button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window Page 108 Preset position ...

Page 108: ...e the settings relating to the privacy zone The setup menu will be displayed Page 135 VIQS Click the Setup button to display the setup menu that can configure the settings relating to VIQS The setup menu will be displayed Page 138 VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to enhance the image quality of specified areas in images 2 5 5 1 C...

Page 109: ...uper Dynamic function Page 110 about the super dynamic function On The super dynamic function will work Off The super dynamic function will not work Default Off Note When the camera is used in environments of 40 C or higher the effectiveness of the super dynamic function will be reduced Level Adjust the super dynamic SD level If you move the slider in the direction a subject with high contrast can...

Page 110: ...per Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining images BLC HLC Select from the following Whe...

Page 111: ...illuminance the iris will automatically be controlled together with the shutter speed adjustment to control light When shooting a bright subject such as outdoor etc select this parameter Be aware that flicker may occur when a subject is under fluorescent lighting Indoor scene 50 Hz Indoor scene 60 Hz The shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Se...

Page 112: ...cording duration When 2 mega pixel 16 9 60fps mode or 1 3 mega pixel 16 9 60fps mode is selected for Image capture mode Max 1 4000s Max 1 2000s Max 1 1000s Max 1 500s Max 1 250s Max 1 120s Max 1 100s Max 2 120s Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s When 2 mega pixel 16 9 30fps mode 1 3 mega pixel 16 9 30fps mode 3 mega pixel 4 3 30fps mode or 1 3 mega pixel 4 3 30fps mode i...

Page 113: ...lly Note Since the color compensation technology is used for Auto3 Super Chrome Compensation SCC some colors may look different from the actual objects depending on the light condition such as when infrared lights are used The operating sound might be heard when changing to black and white mode however it does not indicate any malfunction Level Select the threshold illuminance level brightness to ...

Page 114: ...or sun at sunset When shooting a subject whose luminance is too low When AWC is selected click the Set button Red gain Adjust the red color of images When the slider is moved in the direction the red color will become thicker When the slider is moved in the direction the red color will be thinner Click the Reset button to reset the color to the default Default 128 Blue gain Adjust the blue color o...

Page 115: ...u move the slider in the direction adjusts to improve the visibility of faces If you move the slider in the direction adjusts the entire image so that is well balanced Click the Reset button to reset to the default setting Default 128 Motion priority level Adjusts the motion priority level when Intelligent Auto is activated If you move the slider in the direction it becomes difficult for the movin...

Page 116: ... will decrease Click the Reset button to reset to the default setting Default 128 Adaptive black stretch Adjust the brightness of the dark parts of the image If you move the slider in the direction the contrast of the bright part of the image will increase If you move the slider in the direction the contrast of the bright part of the image will decrease Click the Reset button to reset to the defau...

Page 117: ...sity If you move the slider in the direction the colors will become loud and vivid If you move the slider in the direction the colors will become subdued Click the Reset button to reset the color to the default Default 128 Hue level Adjust the hue level of images If you move the slider in the direction the redness of skin color will increase and the blueness of sky color will decrease If you move ...

Page 118: ...are viewed registering scene files to the schedule can let you match a combination of settings to different times of day in order to view images in the best conditions Scene file title The scene file name up to 10 characters displayed in Scene file can be changed Only file names displayed in 1 2 3 and 4 can be changed Unavailable characters Load button Loads the setting data selected in Scene file...

Page 119: ...4 2 Click on the left of Super Dynamic SD to display the detailed SD menu 3 Click the Start button of Mask area Borders will appear and the image displayed on the Image Position tab will be divided into 63 7x9 Operating Instructions 119 2 Settings ...

Page 120: ...sk area after changing the Image capture mode setting Note When the Reset button is clicked masking for all the masked areas will be canceled 2 5 5 3 Configure the settings relating to the preset positions Preset position setup menu Click the Setup button of Preset position on the Image Position tab of the Image Audio page It is possible to register edit and delete the preset positions on this pag...

Page 121: ... is 40x or more the setting of the preset positions will become unavailable Preset position can be set to a maximum of 256 positions Note Depending on the environment such as when the temperature is below 5 C 41 F for example the moving speed of the camera to the preset position may become slower Operating Instructions 121 2 Settings ...

Page 122: ...ages Auto focus Select Auto or Off to determine whether to enable or disable the auto focus function after the camera has moved to a preset position This function can be applied to each preset position Auto The auto focus function will be activated after moving to a preset position Off Does not activate the auto focus function after moving to a preset position Default Off Note When the preset posi...

Page 123: ... HLC function The high light compensation function limits the over exposure of subjects caused bright light such as light from headlights of cars at night Off Deactivates the back light compensation function and high light compensation function Default Off BLC level Adjust the BLC level If you move the slider in the direction the effect of back light compensation will increase If you move the slid...

Page 124: ...o be displayed 4 The settings for Auto focus and Dwell time can be configured for each position independently 5 Click the Set button 6 The settings for each item such as Super Dynamic can be configured for each position independently The settings for Super Dynamic BLC HLC and Mask area are updated immediately Note When registering the preset position the camera direction may move slightly When a s...

Page 125: ... to register the position as the left end position Also the zoom and focus settings are set simultaneously Right end position setup Move the camera to the desired point to be set as the right end position point of the auto panning using the control pad buttons and then click the Set button to register the position as the right end position Note Panning tilting and zooming operations can also be ca...

Page 126: ...amera will start panning with 40x or lower zoom factor Endless panning The operations for panning can be set to the following Off Pan between the left and right end position points On Clockwise Pans clockwise On Counterclockwise Pans counterclockwise Default Off Zoom buttons Focus buttons Brightness buttons Control pad buttons and Go button Refer to Page 15 for descriptions of how to operate these...

Page 127: ... number of control patterns is changed the learned patrol operations are deleted Learn patrol pattern Click of Patrol No and select a patrol number 1 4 from the pull down menu An asterisk next to the patrol number indicates that the patrol operation has already been learned for the patrol number With the patrol number selected click the Learn button to start learning the camera operations During l...

Page 128: ...operate these buttons pad Close button Click this button to close the Patrol setup menu 2 5 5 6 Configure the settings relating to auto track Auto track setup menu Click the Setup button of Auto track on the Image Position tab of the Image Audio page Page 107 Here the information related to the auto track setting is set Note The auto track setup is not available under the following conditions When...

Page 129: ...The auto track function can be used to detect movement in a predetermined alarm area and automatically track and capture images of the subject detected in that area Operating Instructions 129 2 Settings ...

Page 130: ...a height accurately The detection and tracking capabilities are greatly reduced if the height setting is incorrect Auto track alarm Select an alarm to be used when auto tracking from the following Off An alarm is not outputted On Immediate Alarms are continuously outputted during auto tracking Outputs are made at 5 second intervals On After alarm wait time Alarms are outputted only once when the a...

Page 131: ...nsitivity Select the tracking sensitivity from the following High Middle Low Default Middle Note Reducing the sensitivity can help reduce false detections such as when a tree is swaying but it will also reduce the tracking capabilities On the other hand increasing the sensitivity increases the tracking capabilities but also increases false detections Match the settings according to where the camer...

Page 132: ...ng a mask for shooting areas the screen that have objects that can cause false detections such as swaying trees roads where cars pass through or level surfaces areas that cause light reflection false detections can be reduced Mask areas cannot be configured separately for each preset position The specified area is active for all the preset positions IMPORTANT During auto tracking if the tracking t...

Page 133: ... explained here Camera 1 IP address 192 168 0 11 Camera 2 IP address 192 168 0 12 Panasonic alarm protocol notification is sent During auto tracking Camera 1 checks for targets in alarm area No 1 Camera 2 moves to the set preset position and starts auto tracking Alarm area No 1 2 3 1 1 Set an alarm area to Camera 1 in the area where you want to perform auto track cooperation Display the Auto track...

Page 134: ...nu Page 156 check the Auto track cooperation checkbox of Sender s address 1 any destination address can be used and enter 192 168 0 11 Camera 1 for the sender s address Then select the preset position set at step 2 click the Set button and then close the page Click the Set button 5 Auto track cooperation can be used by starting the auto tracking for Camera 1 Note During auto tracking Stabilizer an...

Page 135: ...s buttons Control pad buttons and Go button Refer to Page 15 for descriptions of how to operate these buttons pad Close button Click this button to close the Direction Angle setting setup menu 2 5 5 8 Configure the settings relating to the privacy zone Privacy zone setup menu Click the Advanced setting button of Privacy zone on the Image Position tab of the Image Audio page Page 107 When there is ...

Page 136: ...it is recommended to set the privacy zone with the zoom range between 1x and 3x Panning tilting and zooming operations can also be carried out on the Image Position tab When selecting Zone No after selecting Filling for Privacy zone a mask will be displayed in the image display area and will start blinking while changing its color as follows Dark gray Clear Light gray Even when 32 is selected for ...

Page 137: ... Close button Click this button to close the Privacy zone setup menu Operating Instructions 137 2 Settings ...

Page 138: ...y lowering the image quality of other areas The VIQS setting is available only for H 265 and H 264 images VIQS can be set to preset position numbers 1 to 8 as well as settings other than preset positions and up to 8 VIQS areas can be set for each preset position To check the image after configuring VIQS when H 264 images are selected under Stream you can check the image by pressing the Confirm but...

Page 139: ... order of selection Center When the Center button is clicked the whole area will become the VIQS area and 1 White will be automatically applied to Area Status Select On or Off to determine whether or not to use the VIQS area On The VIQS area will be set Off Does not set the VIQS area Default Off Delete button Deletes the VIQS area Click the button to delete the VIQS area Operating Instructions 139...

Page 140: ...ied areas and non specified areas The greater the difference level the more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 0 Min 1 2 3 4 5 Normal 6 7 8 9 Max Default 5 Normal 140 Operating Instructions 2 Settings ...

Page 141: ...esponding outline 2 Configure the difference level in the image quality between specified areas and non specified areas The greater the difference level the more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of Stream 1 Stream 2 Stream 3 or Stream 4 4 Click the Set button This...

Page 142: ...igured VIQS IMPORTANT No setting contents are determined unless the Set button is clicked To check the image after configuring VIQS display an H 264 or H 265 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when operating the camera When using Smart Facial Coding VIQS Area cannot ...

Page 143: ...nput to PC and in the volume during Audio recording or during Audio detection Mic High Mic Middle Mic Low Set the volume when audio is input to the camera using a microphone Line High Line Middle Line Low Set the volume when audio is input to the camera using line input Default Mic Middle AGC audio Automatically adjusts the audio reception to a suitable volume The degree to which the volume is adj...

Page 144: ...ta cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are simultaneously available Default Off Note Howling may be generated depending on the usage conditions Prevent sound generated by the PC from entering the PC microphone When Multicast is selected for Transmission type on the Image tab of the Image Audio page audio output will become unava...

Page 145: ...d time has passed To turn the audio transmission function on click the Audio output button again Audio output port PC to Camera Enter the transmission port number the port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered for Audio output port PC to Camera ...

Page 146: ... Adjust Mic input Change the mic input volume of the camera Default Adjust Mic input 146 Operating Instructions 2 Settings ...

Page 147: ...s a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To access the cameras using the HTTPS protocol enter as follows Example of entry htt...

Page 148: ...ered camera title will be displayed on a multi screen Available number of characters 0 20 characters Unavailable characters Default Cam 1 The model No is displayed Cam 2 16 None blank Note When selecting a 16 split screen some characters of the camera title to be displayed may not be displayed Initial display Layout Select the layout for the initial display from the following 4 Screens 1 4 4 Scree...

Page 149: ... Off Not used Alarm input TRM1 Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Black white input Receives the black white switchover input When the input is set to On the black white mode is activated Auto time a...

Page 150: ...X is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Refer to the Important Information on the provided CD ROM for further information about input output rating of each terminal VMD alarm When clicking VMD the VMD a...

Page 151: ...rminal In order to be able to configure Output terminal Alarm output must be selected for Terminal 2 of the Alarm setting Terminal output upon alarm detection Select On or Off to determine whether or not to output the alarm signals to the output terminal when an alarm is detected Default Off SD memory card error Select On or Off to determine whether or not to output signals from the output termina...

Page 152: ...output width is exceeded output signals from the output terminal will be stopped Terminal state upon alarm detection Select Latch or Pulse for the output terminal at an alarm occurrence Latch When an alarm is detected the output terminal will be in the state selected for Terminal action upon alarm detection until the alarm occurrence indication button is clicked Pulse When an alarm is detected the...

Page 153: ...ailable characters Default Close Note When AUX setting is not available AUX name cannot be changed AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller 2 7 4 Configure the settings relating to the camera action on...

Page 154: ...f Does not take any action even when a terminal alarm 2 is detected 1 256 If a previously registered preset position is selected when a terminal alarm 2 is detected the camera will move to that position Auto track When a terminal alarm 2 is detected the camera will start the auto tracking Patrol 2 When a terminal alarm 2 is detected the camera will start the patrol If Patrol 2 is not registered it...

Page 155: ...o that position Auto track When a command alarm is detected the camera will start the auto tracking Patrol 1 When a command alarm is detected the camera will start the patrol If Patrol 1 is not registered it is not displayed on the screen Preset per sender By registering the sender s address for the command alarm and the preset position for that address the camera will move to the preset position ...

Page 156: ... On the Alarm tab of the Alarm page Page 153 click Preset per sender for Command alarm The sender s address for the command alarm and the preset position for that address can be registered in this section Sender s address 1 Sender s address 8 Set the sender s IP address for the command alarm and the preset position for that address Up to 8 notification addresses can be set Auto track cooperation c...

Page 157: ... with the image quality selected for Image quality upon alarm detection Off Does not change the image quality upon alarm detection Default Off Image quality upon alarm detection Image quality can be changed upon an alarm occurrence Select the image quality from the following 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default 5 Normal Operating Instructions 157 2 Settings ...

Page 158: ...ting to alarm E mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 153 Refer to page 186 for information on configuration for these settings 158 Operating Instructions 2 Settings ...

Page 159: ...ing to FTP transmissions of alarm images Click FTP setup of Camera action on alarm on the Alarm tab of the Alarm page page 153 Refer to page 191 for information on configuration for these settings Operating Instructions 159 2 Settings ...

Page 160: ...ng to an SD memory card when an alarm occurs Click SD memory card setup of Camera action on alarm on the Alarm tab of the Alarm page page 153 Refer to page 78 for information on configuration for these settings 160 Operating Instructions 2 Settings ...

Page 161: ...ocol notification when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 153 Refer to page 170 for information on configuration for these settings Operating Instructions 161 2 Settings ...

Page 162: ...n alarm action even when the camera is not at the preset position IMPORTANT The alarm occurrence indication button page 12 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is s...

Page 163: ... VMD area select VMD activation in area except the preset positions VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of Panasonic network disk recorders Refer to the operating instructions of the connected devices for further information about the functions and se...

Page 164: ...er or not to perform video motion detection On Performs video motion detection Off Does not perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the right of the slider Default 1 164 Operating Instructions 2 Settings ...

Page 165: ...nd video motion detection affected by brightness change such by a dimming level control Default Off IMPORTANT Light detection control may not work when brightness change is too small When On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notificatio...

Page 166: ...detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated ...

Page 167: ...justed in 10 levels IMPORTANT The alarm occurrence indication button will be displayed when sound is detected by the audio detection function page 12 The alarm occurrence indication button will also be displayed when receiving an alarm input of a terminal alarm or a command alarm Notification may be delayed in some network environments even when Real time is selected for Status update mode on the ...

Page 168: ...is sound in the area around the camera when detecting sound If you only want to detect loud sounds raise the audio detection level if you also want to detect quiet sounds lower the audio detection level Configure the audio detection level A B C D E Alarm occurrence indication button Mic input button Audio detection level The current volume level Range of volumes to be detected 1 Check the audio de...

Page 169: ...n detected is displayed If further adjustments are required repeat from step 2 Note Noise or other unwanted sound from the surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 2 7 8 Configuration of the settings relating to alarm notification Notification Click the Notification tab on the Alarm page F...

Page 170: ...ification Panasonic alarm protocol Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm 170 Operating Instructions 2 Settings ...

Page 171: ...ation server addresses can be registered Alarm checkbox When the checkbox is checked the Panasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has b...

Page 172: ...ating to HTTP alarm notification HTTP alarm notification Address 1 Address 5 Enter the destination IP address or host name of the HTTP alarm notification Up to 5 destination server addresses can be registered Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default http Example of entry http IP address of the HTTP server colon port number or http Ho...

Page 173: ...s Alphanumeric characters Default cgi bin comalarm cgi CMD 01 Note For Address 1 to Address 5 a total of 256 characters can be entered for the address including http and Notification data Make sure to enter a slash as the first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after d...

Page 174: ...ng page has 2 tabs the User auth tab the Host auth tab 2 8 1 Configure the settings relating to the user authentication User auth Click the User auth tab on the User mng page For menu display and how to operate refer to page 47 page 48 The settings relating to the authentication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to...

Page 175: ...nied for a while User auth Select On or Off to determine whether or not to authenticate the users Default On Guest User Select whether or not to set Guest User If you select Use you can set which functions are available or unavailable for guest users for whom user authentication has not been performed Default Not use Operating Instructions 175 2 Settings ...

Page 176: ...ser name Available number of characters 1 32 characters Unavailable characters Default None blank Note When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Password 8 to 32 characters Retype password Enter a password Available number of characters 8 32 characters Unavailable characters Default None blank Note Distinguish bet...

Page 177: ...ing from a PC setting permissions page 16 Refresh Rate JPEG format image refresh interval setting permissions page 13 Snap shot Snap shot operation permissions page 15 Playback of recording Log disp Log operation permissions page 13 Manual rec Delete rec SD memory card save delete permissions page 13 Preset Operation permissions for moving the preset positions Page 15 Pan Tilt Pan tilt operation p...

Page 178: ...with the access level 2 Camera control When the IP address already in use is entered and the Set button is clicked the respective host information will be overwritten A Set address error message is displayed if the IP address of the PC has not been set properly Check the set IP address of the PC again Access level Select the access level of the host from the following 1 Administrator 2 Camera cont...

Page 179: ...or not to perform port authentication using IEEE 802 1X Default Off User name Enter the user name to access the authentication LAN switch Available number of characters 1 32 characters Unavailable characters Password Retype password Enter the password to access the authentication LAN switch Available number of characters 4 32 characters Unavailable characters EAP method Select the authentication m...

Page 180: ...he Network tab on the Network page For menu display and how to operate refer to page 47 page 48 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS 180 Operating Instruc...

Page 181: ...g the DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is configured to the camera as a static IP address The configured IP address is automatically determined within the subnet mask range by the camera When the DHCP server is not found the IP address ...

Page 182: ...ddress of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network administrator for further information about the settings Default Auto Primary...

Page 183: ...r data transmission from the following It is recommended to use with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 10 Mbps full duplex 10M Half 10 Mbps half duplex Default Auto Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or not to restrict the RTP packet size when view...

Page 184: ...e snap shot button using the lowest possible image capture size Easy IP Setup accommodate period Select 20min or Unlimited to determine how long the network setting operation using the Panasonic IP Setting Software can be allowed 20min The network setting operation using the Panasonic IP Setting Software are allowed for 20 minutes since the camera starts up Unlimited The network setting operation ...

Page 185: ...0000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via the Internet vvv xxx yyy zzz 50000 vvv xxx yyy zzz 50001 FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera Default Forbid 2 9 2 Configure adv...

Page 186: ...2 9 2 1 Configure the settings related to sending E mails 186 Operating Instructions 2 Settings ...

Page 187: ... the period the underscore _ and the hyphen SMTP port Enter the port number to which E mails are sent Available port number 1 65535 Default 25 The following port numbers are unavailable since they are already in use 20 21 23 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 POP server address When POP before SMTP is selected for Type enter the IP address or the host name of the POP server Avai...

Page 188: ...set to 465 Ask your Internet service provider for the appropriate settings Address 1 Address 4 Enter the destination E mail address Up to 4 destination E mail addresses can be registered Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respecti...

Page 189: ...pacity of the SD memory card is full when the SD memory card has become full or The SD memory card cannot be detected when mounting of the SD memory card failed Entering alternative text into the E mail body automatically adds the event or time when an alarm occurs Alternative text cause of alarm p occurrence time t Examples of use After setting the following characters in the E mail body there is...

Page 190: ...the cause of alarm occurrence time are specified in the e mail body Example e mail Subject XXXXX E mail body An Entrance alarm occured at 19 13 24 A B C The alarm occurrence time is assigned The camera title is used as the e mail subject The name set for Terminal names 1 to 3 which is the cause of alarm is assigned to the name 190 Operating Instructions 2 Settings ...

Page 191: ...transmit the alarm image to the FTP server Default Off Directory name Enter the directory name where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters Operating Instructions 191 2 Settings ...

Page 192: ... the next image is sent Default Off Pre alarm Transmission interval Select the update interval of images before an alarm occurs from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps Maximum number of images Select the number of images to be transmitted from the following 0pics 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics 9pics 10pics 20pics 30pics 40pics 50pics Default 0 pics Recordi...

Page 193: ... to save the set Number of images with the set Transmission interval will be displayed Image capture size Select the image capture size of images transmitted when an alarm occurs from the following JPEG 1 JPEG 2 JPEG 3 Default JPEG 2 FTP periodic image transmission FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmiss...

Page 194: ... 1h 1 5h 2h 3h 4h 6h 12h 24h Default 1s Image capture size Select the image capture size of images to be transmitted from the following JPEG 1 JPEG 2 JPEG 3 Default JPEG 2 FTP server address Enter the IP address or the host name of the FTP server Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen IMPORTA...

Page 195: ...d as the standard time of the camera Synchronization with NTP server Time automatically adjusted by synchronizing with the NTP server will be used as the standard time of the camera Default Manual NTP server address setting When Synchronization with NTP server is selected for Time adjustment select the method of how to obtain the NTP server address from the following Auto Obtains the NTP server ad...

Page 196: ...ction it becomes possible to configure the following automatically Configuration of the port forwarding function of the router However a router supporting UPnP is required This configuration is useful when accessing the camera via the Internet or from a cellular phone mobile terminal Automatic refreshment of the shortcut to the camera that is created on the Network folder of the PC even when the I...

Page 197: ...twork folder of the PC it is necessary to add the Windows component Refer to the following to enable the UPnP function For Windows 7 Start Control Panel Network and Internet Network and Sharing Center select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete For Windows 8 1 and Windows 8 Right click Start select Control Panel Network and ...

Page 198: ...talled certificate CA Select a CA certificate Only displayed when the CA Certificate is installed Default Pre installed HTTPS HTTPS port Designate the HTTPS port number to be used Available port number 1 65535 Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 Pre installed certificate D...

Page 199: ...the CA Certificate Confirm dialog box If the CA certificate is not installed the content of the generated CSR file will be displayed When the Delete button is clicked the installed CA certificate will be deleted IMPORTANT Before deleting the valid CA certificate confirm that there is a backup file of the CA certificate on the PC or another media The backup file of the CA certificate will be requir...

Page 200: ...Japan Service Select the DDNS service to determine whether or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 com...

Page 201: ...ted Default SNMPv1 v2 SNMPv1 v2 Community Enter the community name to be monitored Available number of characters 0 32 characters Default None blank IMPORTANT When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work SNMPv3 User name Set the SNMPv3 user name Available number of characters 0 32 characters Unavailable c...

Page 202: ...f characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 32 characters Default None blank 2 9 2 8 Configure the QoS settings The settings relating to the Diffserv function and shaping of stream are configured in this section Diffserv The Diffserv function can be used to set the priority of image audio ...

Page 203: ...or Panasonic alarm protocol notification Available values 0 63 Default 0 Shaping of stream Shaping of stream Select On Off to determine whether or not to control the H 265 or H 264 image data so that it does not burst It is effective in situations such as when a network device loses video data from the camera but the video display may be delayed Operating Instructions 203 2 Settings ...

Page 204: ...in the following procedure When using a pre installed certificate When using a CA certificate When a pre installed certificate is selected When a CA certificate is selected Generate CSR Certificate Signing Request page 88 Apply for the approval and the issue of CA certificate by CA page 88 Obtain the root certificate page 205 Install the CA certificate page 214 Configure HTTPS connections page 211...

Page 205: ...t the certificate to use when accessing with HTTPS Select the certificate to be used with HTTPS with HTTPS Select certificate When using a pre installed certificate Select Pre installed When Pre installed is selected a root certificate page 205 must be obtained When using a CA certificate Select CA Note CA can only be selected when a CA certificate has been added Refer to page 204 for information ...

Page 206: ...e Execute button for Pre installed certificate Download root certificate under HTTPS in the Advanced tab in the settings menu of the Network page Click Open displayed on the bottom of the browser 206 Operating Instructions 2 Settings ...

Page 207: ...2 Click Install Certificate 3 Click Next displayed in Certificate Import Wizard Operating Instructions 207 2 Settings ...

Page 208: ...4 Select Place all certificates in the following store and click Browse 5 Select Trusted Root Certificate Authorities and click OK 208 Operating Instructions 2 Settings ...

Page 209: ... Finish 8 Confirm that the content shown next to Thumbprint in the Security warning window is as follows and then click Yes Thumbprint sha1 0B886A3C E7F2DBA8 1035DDFA 2B21F80B 06778932 Operating Instructions 209 2 Settings ...

Page 210: ...nfirm that you have retrieved the correct root certificate from the specified camera by confirming the values of the thumbprint When the import is successfully completed the screen The import was successful will be displayed 9 Click the OK button 210 Operating Instructions 2 Settings ...

Page 211: ...ble to access to the cameras using the HTTPS protocol Restart the browser and access again Refer to the following for information on methods to access cameras using HTTPS Monitor images on a PC page 9 Monitor images on a cellular phone page 21 Monitor images on a mobile terminal page 23 4 If Certificate error is displayed refer to the following When using a pre installed certificate page 205 When ...

Page 212: ...e key size in advance To generate the CRT key it may take about 2 minutes Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed 2 Click the Execute button The generation of CRT key will be started...

Page 213: ...es Click the Custom level button to open the Security Settings window and check the Enable radio button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Gen...

Page 214: ... set of the generated CSR and CRT key If the CRT key is re generated or updated after applying to the CA the issued CA certificate will be invalidated Note This camera generates the CSR file in the PEM format 2 9 3 6 Installation of the CA certificate IMPORTANT If the CSR file is not generated it is impossible to install the CA certificate For the installation of the CA certificate the CA certific...

Page 215: ...tion will become unavailable When the camera is restarted the connection protocol will be changed to HTTP Update the CA certificate before it expires The expiration date of the CA certificate can be checked by double clicking the CA certificate file issued by CA 2 9 4 Access the camera using the HTTPS protocol for pre installed certificate When accessing the camera with HTTPS from a browser using ...

Page 216: ...bject of the certificate This type of warning is displayed because when the certificate for the pre installed certificate is created the IP address or domain name assigned to the camera has not been determined yet However because the certificate configured in 2 9 3 2 Obtaining the root certificate page 205 is only issued for Panasonic products this is not a problem 3 Click Certificate error over t...

Page 217: ...s shown below even though you have installed the root certificate page 205 end the connection and check that no suspicious devices are connected 4 The Certificate window is displayed Select the Details tab Operating Instructions 217 2 Settings ...

Page 218: ...5 Confirm All that is displayed for Show and then click Subject in the field Copy the text shown after CN in the lower box 218 Operating Instructions 2 Settings ...

Page 219: ...ount Control window is displayed select Yes 8 The hosts Notepad window is opened Add the following text to the end of the file camera IP address copied text from step 5 The example is when the IP address is 192 168 0 10 and the CN of the camera is WV xxxxxx 0000 0100 450D 0022 panasonic security system net 9 Select File Save to save the file and then close the file Operating Instructions 219 2 Set...

Page 220: ...en the settings are completed the color of the background of the address box changes to white Confirm that Website Identification is displayed after clicking the key mark on the right side of the address bar Note If you cannot access with this method it may be because of proxy server settings Ask the network administrator IMPORTANT When the camera is accessed using the HTTPS protocol the refresh i...

Page 221: ...and configuration of the DDNS services other than the Viewnetcam com service Note Viewnetcam com is a Dynamic DNS service designed for use with Panasonic Network Cameras Refer to the Viewnetcam com website http www viewnetcam com for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS servic...

Page 222: ...ervice server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or camera in the DNS server Global address is obtained via the URL domain name By entering the URL including the domain name on the web browser when accessing the camera via the Internet the DNS server...

Page 223: ... Global IP Address Notification Method should be set to Normal If you cannot access the camera using the registered URL 30 minutes after registering with Viewnetcam com select Advanced In this case UPnP page 196 must be enabled for the camera and for the router Default Normal Procedure to register information for the Viewnetcam com service 1 Select Viewnetcam com for Service and click the Set butt...

Page 224: ...amera URL is displayed It may take up to about 30 minutes until the URL of the registered camera is validated To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the camera after registering the Viewnetcam com service A...

Page 225: ... Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update ...

Page 226: ...number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names 226 Operating Instructions 2 Settings ...

Page 227: ... alarm 1 2 3 Alarm permission Terminal alarm 1 Alarm permission Terminal alarm 2 Alarm permission Terminal alarm 3 VMD permission Audio detection permission Access permission SD memory recording Scene file FTP periodic image transmission Allow e mail transmission Position refresh Preset position 1 256 The Schedule page has only the Schedule tab Operating Instructions 227 2 Settings ...

Page 228: ... schedule Alarm permission Terminal alarm 1 2 3 Alarm input terminal alarm will be allowed during the period of the schedule Alarm permission Terminal alarm 1 Terminal 1 alarm input will be allowed during the period of the schedule Alarm permission Terminal alarm 2 Terminal 2 alarm input will be allowed during the period of the schedule 228 Operating Instructions 2 Settings ...

Page 229: ... not applied Image adjust 1 Scene 3 Images are set to the image quality settings of Scene file 3 at the designated time in the schedule Once designated time in the schedule is over the image quality setting is set to Scene file is not applied Image adjust 1 Scene 4 Images are set to the image quality settings of Scene file 4 at the designated time in the schedule Once designated time in the schedu...

Page 230: ... the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 230 Operating Instructions 2 Settings ...

Page 231: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 231 2 Settings ...

Page 232: ...2 10 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 232 Operating Instructions 2 Settings ...

Page 233: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 233 2 Settings ...

Page 234: ...e maximum number the newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed Previous 100 When clicking Previous 100 the previous 100 syste...

Page 235: ...e past from the date of manufacture Information of each item will be displayed Ext software A link for the extension software screen is displayed Refer to our website http security panasonic com kms for further information about extension software 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloade...

Page 236: ...the dealer when upgrading the firmware When upgrading the application software use the designated file extension img for the firmware upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operati...

Page 237: ...registration status for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed Status The port forwarding status will be displayed Operating Instructions 237 2 Settings ...

Page 238: ...capacity of the SD memory card This is the same information that is displayed in Remaining capacity of the SD memory card information on the SD memory card tab of the Basic page Total use time Displays the length of time that SD memory card has been inserted into and used with the camera If the length of time that the SD memory card has been used for cannot be obtained Unknown is displayed Total u...

Page 239: ... use this function format the SD memory card with the camera before using it When using SD memory cards that have been used on other devices such as PCs the correct information may not be able to be displayed Up to 30 SD memory card logs can be saved to the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs N...

Page 240: ...tion to correct the camera position It is impossible to operate the camera during the position refresh process for about 2 minutes IMPORTANT The direction of the camera may be accidentally changed when the camera is installed When registering presets after the installation we recommend performing position refresh Note To initialize the network settings Page 180 turn off the power of the camera and...

Page 241: ...ed Therefore we recommend completing backup operations within 10 minutes It is also possible to check whether or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data Press the Browse button and select the setup data files to restore Click the radio button respective to the desired option to determine whether or not to also restore network related s...

Page 242: ...ute button to start restoring Do not perform operations until the restoration is complete Make sure to set the file name of scene file data used when restoring to model name txt The model name must be written in lower case letters and WV is not needed 242 Operating Instructions 2 Settings ...

Page 243: ...indow is not displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 244 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 246 The manuals can be installed on the PC page 245 You can also view the manuals wit...

Page 244: ...ate the Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and ...

Page 245: ...ation and the Manual folder from the folder the default is C Panasonic you specified during installation 3 1 4 Installing the Viewer software In order to display H 265 or H 264 images send receive audio to from the camera and display logs or play images saved on the SD memory card the Network Camera View 4S ActiveX viewer software must be installed On the CD launcher window click the Install butto...

Page 246: ...0min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the software on the PC The License Agreement will be displayed Read the Agreement...

Page 247: ...ware from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in Panasonic IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting...

Page 248: ... When using a firewall including software allow access to all UDP ports 248 Operating Instructions 3 Others ...

Page 249: ...he SMTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to ...

Page 250: ...down Ask the network administrator File transfer error Internal error Undefined error An error relating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be ...

Page 251: ...o HTTPS Category Indication Description HTTPS Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the CA certificate is complete CA Certificate Deleted Deletion of the CA certificate is complete Previous CRT key Applied Previous CRT key is applied CRT key Generated Generation of the CRT key is complete Log ind...

Page 252: ...destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Failed to resolve destination addr from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS serv...

Page 253: ...s command prompt ping IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the...

Page 254: ...se Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 223 Did you access http while using the HTTPS function To use the HTTPS...

Page 255: ... 221 Cannot access the camera via the URL of the Viewnetcam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information f...

Page 256: ...n on the Network page the Advanced tab and access the camera again 198 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 215 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile term...

Page 257: ...ges on the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the fol...

Page 258: ...version of your browser there might be difficulties refreshing the picture etc Important Information Depending on the traffic of the network or the concentration of access to the camera there might be difficulties displaying the camera picture Request the camera picture using the web browser such as by pressing the F5 key etc No image is displayed or too dark Is the brightness setting set at an ap...

Page 259: ...Bit rate 3072 kbps Image capture size 1280x720 Frame rate 30 fps Bit rate 2048 kbps Multi screen 4 Screens Images cannot be saved on the SD memory card Failed to write read data on the SD memory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Important Information Is the SD memory card formatted Format the SD memory card 83 Isn t the write protect sw...

Page 260: ...t icon of the camera is not displayed on Network of the PC Is the Windows component of UPnP added Add the component to the PC in use 196 Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level button to open the Security Settings window Under Downloads select En...

Page 261: ... be changed depending on the network environment 1 Right click on the desktop and select Screen resolution from the displayed pop up menu 2 Click Advanced settings 3 Select the Troubleshoot tab and then click Change settings 4 If the User Account Control dialog box is displayed click Yes When logged in as a user other than the administrator enter the password and click Yes Enter a user name as req...

Page 262: ...t be affected Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed o...

Page 263: ...ick the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom level button to open the Security Settings window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not fit in the frames W...

Page 264: ...stration Video saved at the alarm occurrence Approx 20 MB per file Video that was started to be recorded on December 24 2016 19 38 26 10000001_161224193826_A mp4 Ex Video saved at the alarm occurrence Approx 20 MB per file Video that was started to be recorded on December 24 2016 19 38 26 10000001_161224193826_A mp4 Ex Second stream Video saved manually or during the period of the schedule Approx ...

Page 265: ... 800 528 6747 Two Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http www panasonic com Authorised Representative in EU Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic Corporation 2017 Panasonic Corporation Osaka Japa...

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