Panasonic WV-NW484SE Setup Manual Download Page 36

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Setting the alarm image [Alarm]

Click the [Alarm] tab on the "Alarm setup" page.

Settings relating to alarm images to be sent to an FTP server can be configured on this page. To transmit

alarm images to an FTP server, it is necessary to configure the FTP server settings in advance. (

→

page 51)

No.

Item

Description

(1)

[To FTP setup]

When [To FTP setup] is clicked, the [FTP] tab of the "Server setup" page

is displayed. (

→

page 51)

(2)

[Alarm image FTP

transmission]

Default: OFF

Select whether or not to transmit the alarm image to the FTP server when

an alarm is detected.

................................................................................................................

Note

• When using this function, do not set [Alarm input] on the basic setup

page of the [SD memory card] tab under [Save] mode.

.....................................................................................................................

Alarm images are transmitted to an FTP server.

OFF

Alarm images are not transmitted to an FTP server.

(3)

[Directory]

Enter the name of the directory on the FTP where sent alarm images are

to be saved.

For example, enter "/ALARM" to designate the directory "ALARM" under

the root directory of the FTP server.

Number of characters for the directory name: 1 to 256

(4)

[File name]

Enter the file name used for the alarm image to be saved on the FTP

server. File name: "Entered file name + Time and date (year/month/day/

hour/minute/second) + Serial number".

Number of characters for the file name: 1 to 32

(5)

[Post alarm]

Select the transmission interval, number of images to be transmitted.

Transmission

interval

Default: 1 fps

Select the interval at which alarm images are transmitted to the FTP

server from the following:

0.1 fps/0.2 fps/0.33 fps/0.5 fps/1 fps

Number of images

Default: 100 pics

Select the number of images to be transmitted from the following:

1 pic to 9 pics/10 pics/20 pics/30 pics/50 pics/100 pics/200 pics/300 pics/

500 pics/1000 pics/2000 pics/3000 pics/5000 pics

Recording duration

The approximate time taken to save the "number of images" with the set

"transmission interval" will be displayed.

(6)

[Image capture size]

Default: VGA

Select "QVGA" or "VGA" for the image capture size of the alarm images

to be transmitted to the FTP server or of an image to be attached to the

alarm mail.

(1)

(2)
(3)
(4)

(5)

(6)

Summary of Contents for WV-NW484SE

Page 1: ...anual Model No WV NW484SE Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ...en 22 Setting mask areas 26 Setting the EL Zoom electronic zoom setup screen 28 Setting back focus back focus setup screen 29 Setting the privacy zone privacy zone setup screen 31 Configure the Multi screen Settings 33 Configure the Alarm Settings 34 Settings for alarm detection Alarm 34 Setting the alarm image Alarm 36 Changing the Aux name Aux name 37 Setting the output terminal black and white ...

Page 3: ...ization 64 Network Security 65 Security functions provided on the camera 65 Viewing Help 66 Displaying the Help screen 66 About the Displayed System Log 67 Error indications relating to SMTP 67 Error indications relating to FTP 68 Error indications relating to DDNS 68 Error indications relating to NTP 69 Troubleshooting 70 When using a PC on which Windows XP Service Pack2 is installed 76 Directory...

Page 4: ...of companies and products contained in these operating instructions may be trademarks or registered trademarks of their respective owners Viewer Software Images will not be displayed when the viewer software Network camera View3 is not installed on the PC This software can be installed directly from the camera or by double clicking nwcv3setup exe on the CD ROM provided and then following the on sc...

Page 5: ... setup menu can be operated only by users with access level 1 Administrator For further information on setting the access level see page 46 How to display the setup menu Live page 1 Display the Live page Operating Manual 2 Click the Setup button on the Live page 3 Enter the User name and Password and click the OK button The setup menu will be displayed page 7 2 3 ...

Page 6: ...es multiple tabs click the respective tab to display the desired setup page 2 Enter the items in the setup page page 7 3 After completing input click the SET button to apply the settings Note When there are multiple SET buttons in the same page click the SET button for each edited item For further information about the Live page refer to Operating Manual 3 2 1 ...

Page 7: ...arm action at an alarm occurrence VMD area and alarm notification destinations can be configured on the Alarm setup page 6 Authentication setup button page 46 Click this button to display the Authentication setup page Users allowed to access the camera and PC authentication can be configured on the Authentication setup page 7 Server setup button page 50 Click this button to display the Server setu...

Page 8: ...being configured will be displayed here 12 Setup page Pages of each setup menu will be displayed Some pages comprise multiple tabs depending on the functions to be displayed When the underlined item is clicked the corresponding help page will be displayed 2 2 No Item Description ...

Page 9: ...play area Number of characters for the camera title 0 to 20 2 Time date setup Enter the current time and date When 12 hours is selected for Time display AM or PM can be selected Available range 2007 01 01 0 00 00 to 2035 12 31 23 59 59 3 Time display Default 24 hours Enter the time display format Select Time date setup matched to the display format setting here 24 hours The time is displayed in 24...

Page 10: ...e Access LED This LED will light when accessing a network SD memory card error LED This LED will light when the SD memory card is unavailable to save images ON The LEDs are turned on OFF The LEDs are turned off 7 OSD Position Default Upper left Select a position where time and date and display text are to be displayed in images in the Live page Upper left The above information will be displayed at...

Page 11: ...al time The camera status is notified when the status has changed 9 Alarm status port Default 31004 When Real time is selected for Alarm status update mode designate a port number to which the status notification is to be sent Available port number 1 to 65535 10 Automatic installation of Viewer software Default ON Determine whether or not to install the viewer software from this camera Important I...

Page 12: ...fault None blank Enter the IP address or host name of the NTP server Number of characters for the NTP server address 1 to 128 Important When entering the host name for NTP server address it is necessary to configure the DNS settings on the Network tab of the Network setup page page 52 Enter the domain name using alphanumeric characters 3 NTP port Default 123 Enter a port number to be used for the ...

Page 13: ... remaining Default 50 When the E mail notification function or the Panasonic alarm protocol function is used to notify the remaining space on the SD memory card select a level at which to be notified from the following 50 20 10 5 2 Note Notification will be performed each time the remaining space of the SD memory card reaches the values above For example notification will be performed each time th...

Page 14: ... FTP error is selected for Save trigger the file name entered on the FTP tab of the Network setup page will be used for the file name of the image saved on the SD memory card 5 Frame per second Default 1 fps Select the interval that images are saved on the SD memory card from the following 0 1 fps 0 2 fps 0 33 fps 0 5 fps 1 fps 6 Number of images Default 100 pics Select the number of alarm images ...

Page 15: ...prox 7 000 pics Approx 8 000 pics Approx 9 000 pics Approx 10 000 pics Approx 11 000 pics Approx 13 000 pics Approx 14 000 pics Approx 15 000 pics Approx 16 000 pics 512 MB Approx 2 500 pics Approx 3 500 pics Approx 4 000 pics Approx 4 500 pics Approx 5 000 pics Approx 5 500 pics Approx 6 500 pics Approx 7 000 pics Approx 7 500 pics Approx 8 000 pics 256 MB Approx 1 250 pics Approx 1 750 pics Appr...

Page 16: ... related to MPEG 4 images see page 17 JPEG setup No Item Description 1 Refresh interval JPEG Default 5 fps Select an interval to refresh the displayed JPEG image from the following 0 1 fps 0 2 fps 0 33 fps 0 5 fps 1 fps 2 fps 3 fps 5 fps 6 fps 10 fps 15 fps 30 fps Note When ON is selected for MPEG 4 transmission the refresh interval may be longer than the set value when any value with an asterisk ...

Page 17: ...t the refresh interval may be longer than the set value when displaying JPEG images ON MPEG 4 images are transmitted OFF MPEG 4 images are not transmitted 2 Max bit rate per 1 client Default 2048kbps Select an MPEG 4 bit rate per client from the following 64kbps 128kbps 256kbps 512kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps Note The MPEG 4 bit rate is synchronized with the Total bit rate set...

Page 18: ...nsmitted by Unicast transmission the port number to be used is automatically assigned Note When it is unnecessary to fix the port number from which to transmit MPEG 4 images for example when using the camera on a network we recommend selecting Unicast port AUTO Unicast port MANUAL Select this item when MPEG 4 images are transmitted by Unicast transmission manually Select the port number to be used...

Page 19: ...ulticast TTL value Available value 1 to 254 Important When MPEG 4 images cannot be transmitted via the Internet consult the network administrator When displaying multicast images on a PC with multiple network interface cards installed deactivate cards that are not related to the network to which the camera is connected 1 Set this item when Transmission type is set to Unicast port MANUAL 2 Set this...

Page 20: ...9 A to Z and the following symbols 3 Upside down Default OFF Select whether not to display images upside down on screen ON Images are displayed upside down OFF Images are not displayed upside down 4 Stabilizer Default OFF Select whether or not to use the camera s stabilizer function This function is effective for example when the camera is installed on a utility pole Important When ON is selected ...

Page 21: ...scription 1 Image Adjust Click the SETUP button to display the setup menu for configuring settings relating to the adjustment of image quality in a newly opened window page 22 2 EL Zoom Click the SETUP button to display the setup menu for configuring settings relating to the electronic zoom in a newly opened window page 28 3 Back Focus Click the SETUP button to display the setup menu for configuri...

Page 22: ...ed to OFF ON Super Dynamic 3 is turned on OFF Super Dynamic 3 is turned off 2 Mask area When OFF is selected for Super Dynamic 3 it is possible to compensate for backlight by masking brighter areas in an image For further information about masking see page 26 START Start the mask area settings END End the mask area settings RESET Delete the set mask area 3 Shutter Default AUTO Select the speed of ...

Page 23: ...ect switching between the colour mode and the black white mode Note This camera can easily judge the light source by the information of the CCD image capture elements Sometimes the light source cannot be judged when a moving subject or the entire screen is constantly a fixed colour When AUTO2 is selected for Black white mode use a light source having a wavelength of 800 nm or more ON The black whi...

Page 24: ...ATW2 Sets the auto tracking white balance under a sodium lamp mode The camera will automatically adjust to the optimum white balance mode In this mode the supported colour temperature range is approximately 2 000 K to 6 000 K AWC Sets the auto white balance control mode This mode is best in locations where the light source is constant In this mode the supported colour temperature range is approxim...

Page 25: ...level Select this item to adjust the aperture level outline compensation When the cursor is moved in the direction images will become sharper When the cursor is moved in the direction images will become softer Click the RESET button to reset the level to the default 15 Pedestal level Adjust the black level of images When the cursor is moved in the direction images will become brighter When it is m...

Page 26: ...ect OFF if Super Dynamic 3 is set to ON page 22 2 Click the START button at Mask Area 3 Borders will appear and the image displayed on the Image ABF tab will be divided into 48 6x8 areas 4 Click the divided areas to be masked The clicked area s will be masked and will become white To cancel masking click the area again 1 2 3 4 ...

Page 27: ...after setting the mask areas The borders on the image displayed on the Image ABF tab will disappear Note To cancel all set masked areas click the RESET button Configure the mask area settings before setting the electronic zoom 5 ...

Page 28: ...oom Select the electronic zoom within the range 1X to 3X button Click this button to increase the magnification up to 3X The camera s view angle can be controlled up down left right by clicking the control pad button Click this button to decrease the magnification down to 1X RESET button Click this button to return the currently set magnification to 1X 2 Control pad When the zoom magnification has...

Page 29: ... button to adjust the back focus towards the far side 3 Adjusting method Default AUTO Select the back focus settings AUTO When switching between the colour mode and the black and white mode the back focus is automatically adjusted and focus deviation is corrected PRESET When switching between the colour mode and the black and white mode the focus shifts to the preset back focus positions set for e...

Page 30: ...uto back focus AUTO Lots of movement Extreme changes in illumination Low lighting Excessive brightness or reflection Subject behind a window Lens easily dirtied Low contrast e g white wall Large depth of field Extreme flickering Only parallel horizontal line like light passing through a shutter Select Execute for Auto back focus Click the NEAR or FAR focus button PRESET or FIX ...

Page 31: ... Zone No Select a number 1 to 8 from Zone No An asterisk to the right of the a number indicates that a privacy zone has been configured SET button Click this button to set the size and position for aligning the mask with the location to be masked out DEL button Click this button to delete a selected privacy zone CANCEL button Click this button to return the privacy zone size and position to its or...

Page 32: ... clear When another zone that already has been set exists in the same image the colour of the zone will change in the following order dark gray light gray When Zone No is selected after selecting Mosaic for the Mode setting the corresponding zone will be displayed with a mosaic effect When another zone that already has been set exists in the same image the colour of the zone will be dark gray ...

Page 33: ...d in the multi screen display 4 cameras can be registered as a group and up to 8 cameras can be registered When the HTTP port setting for the camera has been changed enter the IP address of the camera port number Example 192 168 0 10 8080 Number of characters for the host name 1 to 128 Note When setting the host name it is necessary to configure the DNS settings of the PC to be used for the multi ...

Page 34: ...s point configure the settings for the alarm Alarm setup 1 2 No Item Description 1 Terminal alarm Default OFF Select whether or not to receive terminal alarm input ON Terminal alarm input is received OFF Terminal alarm input is not received 2 VMD alarm Default OFF Set whether or not to operate the VMD alarm For further information on setting the VMD area see page 40 Important When set to ON the re...

Page 35: ...the following situations When extreme changes in lighting occur such as turning the lights on and off When pedestrian or vehicle traffic is heavy ON High High sensitivity scene change alarm operation is performed ON Middle Medium sensitivity scene change alarm operation is performed ON Low Low sensitivity scene change alarm operation is performed OFF Scene change alarm operation is not performed 4...

Page 36: ... under the root directory of the FTP server Number of characters for the directory name 1 to 256 4 File name Enter the file name used for the alarm image to be saved on the FTP server File name Entered file name Time and date year month day hour minute second Serial number Number of characters for the file name 1 to 32 5 Post alarm Select the transmission interval number of images to be transmitte...

Page 37: ...em Description 1 AUX Up to 10 characters Default AUX Enter the name of AUX on the Live page Up to 10 characters 2 OPEN Up to 5 characters Default OPEN Enter the name for OPEN of AUX on the Live page Up to 5 characters 3 CLOSE Up to 5 characters Default CLOSE Enter the name for CLOSE of AUX on the Live page Up to 5 characters 1 2 3 ...

Page 38: ...al When the output terminal is used as an alarm output terminal set the following items External terminal output setup Alarm output and Pulse width Black and white input The output terminal is used for black and white input 2 External terminal output setup Default Latch Select Latch or Pulse as the operation of the alarm output terminal when an alarm is detected Latch When an alarm is detected the...

Page 39: ...nds when the camera is turned on OPEN The alarm output terminal will open when outputting the alarm signals Normally closed CLOSE The alarm output terminal will close when outputting the alarm signals Normally open 4 Pulse width Default 1 sec When Pulse is selected for Alarm output select an alarm output terminal duration from the following Available pulse width 1 to 120 sec 2 2 No Item Descriptio...

Page 40: ... detected in the set area the alarm operation will be performed No Item Description 1 All areas button Select all areas for VMD area excluding the time and date display area 2 Area Select four VMD areas for each outline colour 1 white 2 blue 3 green 4 red Status Select ON or OFF for the motion detector function for each outline colour Delete button Deletes a preset VMD area 3 Detection sensitivity...

Page 41: ...cation button select ON for VMD alarm on the Alarm tab The alarm occurrence indication button will be displayed when an alarm input of a terminal alarm or a command alarm is received Depending on the network environment in use notification may be delayed even when Real time is selected for Alarm status update mode on the Basic tab of the Basic setup page page 9 Important When it is necessary to se...

Page 42: ...s and surrounds them with a white frame 3 Change Status for the outline colour to set as a VMD area to ON 4 Select High Middle Low for Detection sensitivity The detection sensitivity set here is common to all areas 5 Click the Setup button The settings are reflected 6 To turn a VMD area OFF change the Status setting for the corresponding area to OFF When the SET button is clicked after selecting O...

Page 43: ... is clicked the Mail tab of the Server setup page is displayed page 50 2 E mail notification Default OFF Select whether or not to perform notification of an alarm occurrence and or self diagnosis by e mail when an alarm is detected ON E mail notification is performed OFF E mail notification is not performed 3 Attach image Default OFF Select whether or not to attach an image to the e mail to be sen...

Page 44: ...rd the SD memory card has become full or when mounting of the SD memory card failed select the Diag check box Destination address Enter the mail address of the destination mail address Number of characters for the mail address 3 to 128 DEL button To delete a registered address click the DEL button 5 Mail subject Enter the subject of the e mail Number of characters for the mail subject 0 to 50 6 Ma...

Page 45: ...tification by Panasonic alarm protocol is not possible Available retry times 1 to 30 No Item Description 4 IP address setup 1 to 8 Enter the IP address of the destination s to perform notification by Panasonic alarm protocol Up to 8 destinations can be registered Important Confirm that the IP addresses are registered correctly When a registered IP address does not exist notification by Panasonic a...

Page 46: ... Up to 16 users can be registered Note This camera can no longer be accessed if user authentication fails authentication error from a PC with the same IP address for 8 times or more in 30 seconds Wait for a while before retrying to access the camera 1 2 No Item Description 1 User authentication Default OFF Select whether or not to authenticate the users ON Users are authenticated OFF Users are not...

Page 47: ...ons 2 Camera control The user is allowed to display images and operate the camera 3 Live only The user is allowed only to display live images 5 User name check By clicking registered user names will be displayed The user display format is registered user name access level DEL button To delete the displayed user click the DEL button 2 2 No Item Description ...

Page 48: ...er the IP address of the PC to be allowed to access the camera PCs cannot be designated by entering a host name Note When IP address subnet mask is entered it is possible to restrict PCs in each subnet For example when 192 168 0 1 24 is entered and 2 Camera control is selected for Access level the PCs whose IP address is between 192 168 0 0 to 192 168 0 255 can access the camera with the access le...

Page 49: ...red IP address Access level Note By clicking registered hosts IP addresses are displayed Registered IP addresses are displayed in the format registered IP address Access level To delete a registered host click the DEL button after selecting the IP address to be deleted DEL button The displayed IP address is deleted 2 2 No Item Description ...

Page 50: ...ame for POP server address it is necessary to configure the DNS settings on the Network tab of the Network setup page page 52 Number of characters for the server address 1 to 128 3 Authentication Default None Select the authentication method to send e mails from the following Note When you do not know the authentication method for sending e mails consult with the network administrator None It is n...

Page 51: ...the FTP server address 1 to 128 2 User name Enter the user name to access the server Number of characters for the user name 1 to 32 3 Password Enter the password to access the server Number of characters for the password 0 to 32 4 Control port Default 21 Enter a control port number to be used for the FTP server Available port number 1 to 65535 5 FTP mode Default Passive Select the FTP communicatio...

Page 52: ...ab DDNS tab SNMP tab and FTP tab Setting the network Network Click the Network tab on the Network setup page The following information is required to configure the network settings Consult the network administrator or your Internet service provider IP address Net mask Default gateway when using the gateway server router HTTP port Primary DNS Secondary DNS when using DNS 1 2 9 7 8 3 4 5 6 10 ...

Page 53: ...as the HTTP port number 20 21 23 25 42 53 67 68 69 110 123 161 162 995 10669 10670 6 DNS Default MANUAL Select whether to obtain DNS server address manually or automatically AUTO When using the DHCP function it is possible to obtain the DNS server address automatically by selecting AUTO MANUAL Enter DNS server address when DHCP function is no in use It is necessary to enter Primary DNS and Seconda...

Page 54: ...P client Allow Accessing of the camera from FTP client is allowed Forbid Accessing of the camera from FTP client is forbidden 10 Total bit rate Default Unlimited Select the total bit rate from the following Unlimited 64 kbps 128 kbps 256 kbps 512 kbps 1024 kbps 2048 kbps 4096 kbps Note To carry out live transmission of JPEG images and FTP periodic transmission simultaneously select a bit rate of 1...

Page 55: ...icated DDNS server refer to the Readme file provided with the firmware No Item Description 1 DDNS Default OFF Select whether or not to use the DDNS function ON The DDNS function is used OFF The DDNS function is not used 2 Host name Enter the host name to be used Number of characters for the host name 1 to 64 3 User name Enter the user name to access the DDNS server Number of characters for the use...

Page 56: ...ity name 0 to 32 Important When no community name is entered the SNMP function will not work Be sure to enter a community name to use the SNMP function 2 Camera title Enter a camera title to be used to manage the camera with the SNMP function Number of characters for the camera title 0 to 32 3 Camera location Enter the name of the location where the camera is installed Number of characters for the...

Page 57: ...may not be transmitted at the exact designated interval or period if alarms occur frequently Note When FTP error is selected for Save trigger on the SD memory card tab of the Basic setup page images that have failed to transmit using FTP transmission are automatically saved on an SD memory card page 13 FTP transmission settings 1 2 No Item Description 1 To FTP setup When To FTP setup is clicked th...

Page 58: ... jpg Without time and date File name will be characters entered for File name only The previous file will be overwritten each time a new file is transmitted 5 Interval Default 1 sec Select the interval for FTP transmission from the following 1 sec to 6 sec 10 sec 15 sec 20 sec 30 sec 1 min to 6 min 10 min 15 min 20 min 30 min 1 hour 1 5 hours 2 hours 3 hours 4 hours 6 hours 12 hours 24 hours 6 Ima...

Page 59: ...about configuring FTP transmission schedules see page 57 How to configure the schedule settings 1 On Schedule setup check the box of the desired day of the week to set the schedule 2 To a designate time click and select the desired hour and minute When not designating the time check the 24 hours box 3 Click the SET button after completing the settings The result will be displayed at the bottom of ...

Page 60: ...60 How to delete a set schedule 1 Clear the check box of a set day of the week 2 Click the SET button after completing the settings The result will be displayed at the bottom of the window 2 2 1 ...

Page 61: ...D memory card up to 100 system logs are saved to the camera s internal memory When using the SD memory card the logs will be saved even when the camera is turned off When not using the SD memory card the logs will be deleted when the camera is turned off No Item Description 1 Pre100 button Click this button to display the previous 100 system logs in the currently displayed system log list 2 Post10...

Page 62: ... 5 IPL version This item displays the version of the IPL startup program 6 Viewer software installation counter This item displays the Installation frequency of Viewer software 7 File name Enter the name of the file to upgrade Click the Browse button to select the file from the file selection dialog Resets to default settings after completing the upgrade Select this check box to initialize the set...

Page 63: ...onfirmation window will not be displayed After the firmware upgrade is completed be sure to delete the temporary Internet files Important Upgrade the firmware using a PC in the same subnet as the camera Follow the instructions from the dealer when upgrading the firmware Use the designated file extension img for the firmware upgrade The name of the firmware to be used for the upgrade should be nw48...

Page 64: ...tialize camera setup data Except network setup data Click the Execute button to return the camera s settings to the default Note however that network settings will not be initialized 2 Initialize HTML data Click the Execute button to return the HTML files to the default 3 Initialize setup data and HTML data Click the Execute button to return the camera s settings and HTML files to the default Note...

Page 65: ...es to the HTTP port network setup page Illegal access is prevented by changing the HTTP port No page 52 Note This camera can no longer be accessed if user authentication fails authentication error from a PC with the same IP address 8 times or more in 30 seconds Wait for a while before retrying to access the camera Important Since there is a risk that image data authentication information user name...

Page 66: ...screen display the Help screen Displaying the Help screen Setup screen 1 Click the Setup button The setup screen is displayed 2 Click the Help button The Help screen is displayed Help screen 2 1 Click the desired item to display a detailed explanation for the corresponding operation ...

Page 67: ...dministrator SMTP server error SMTP Authentication error Entered user name or password may be incorrect Check the mail settings Connection error to DNS server Settings for the DNS server may be incorrect Check the DNS settings The DNS server may be down Consult the network administrator Cannot connect to SMTP server The IP address of the SMTP server may be incorrect Check the IP address settings o...

Page 68: ...de error Log out failed Directory change failed User name and password are not correct Internal error Undefined error An error occurred in the FTP function Check the FTP server settings Category Indication Description Connection error Cannot connect to DDNS server The designated IP address of the DDNS server may be incorrect Check the DDNS settings The DDNS server may be down Consult the network a...

Page 69: ...the IP address of the NTP server The NTP server may be down Consult the network administrator Internal error Undefined error The designated IP address of the DNS server may be incorrect Check the DNS server settings The DNS server may be down Consult the network administrator Time synchronization with NTP succeeded Succeeded in the update Time was corrected successfully ...

Page 70: ...s Is the designated IP address valid for the camera 52 Are you accessing the wrong IP address Check the connection as follows At the Windows command prompt enter ping IP address of the camera When the NW484S replies the camera is functioning normally If not try either of the following Restart the camera and change the IP address by using the Panasonic IP setup software within 20 minutes after the ...

Page 71: ... IP address of the default gateway set for the camera is correct Is the camera turned on Check if the AC DC power supply or PoE power supply is correctly connected Operating Instructions Cannot obtain images on the SD memory card Is Allow selected for FTP access on the Network setup page If not select Allow 52 No image is displayed If the viewer software installed on the PC Install the viewer soft...

Page 72: ...osoft Windows 2000 Professional SP4 we recommend using Microsoft Internet Explorer 6 0 Depending on the network environment in use there might be difficulties displaying the picture Click the Update button of the browser to acquire the latest picture No image is displayed or too dark Is the brightness setting set at an appropriate level Click the 0 Brightness button Operating Manual Images are dis...

Page 73: ...ay the current status in real time Is the viewer software installed on the PC Check if the viewer software Network Camera View3 is installed Operating Instructions Is the OS in use Microsoft Windows 2000 Professional SP4 Use Microsoft Windows XP Professional SP2 or Microsoft Windows XP HomeEdition SP2 9 Cannot return to the Live page by pressing the ESC key when displaying images on a full screen ...

Page 74: ...rsion If updating the driver does not solve the problem adjust the hardware acceleration as follows The following is a description for when Microsoft Windows XP Professional SP2 is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Setup from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and dis...

Page 75: ...ons from Tools on the menu bar of Internet Explorer 2 Click the Delete Files button in the Temporary Internet files section The anti virus software s firewall function might be filtering the camera s port Set the camera s HTTP port number so that the software does not block it Symptom Cause solution Reference pages ...

Page 76: ... the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This site might require the following Active X control nwcv3setup exe from Panasonic Corporation Click here to install Click the information bar and select Install Active X Control ...

Page 77: ...the FTP server by the FTP periodic transmission function Ex img_070101012300 Image captured when an alarm occurs Ex img_07010101230001 jpg File name 01 07010101 07010102 00000001 ALARM LOG FTP Drive B 070101 070102 0123 Destination where log files are to be saved ...

Page 78: ...enables PCs to automatically get temporary or permanent IP addresses that are needed for accessing a network DNS Domain Naming System The long lists of numbers or IP addresses that are used in network environments are difficult to remember which makes them impractical This is why PCs are given an easy to follow name domain name which is converted to an IP address before they are communicated with ...

Page 79: ...oint Photographic Experts Group A compression technique used in the compression of still image data The technique for continuously sending JPEG images is sometimes called MotionJPEG L LAN Local Area Network A communications network for connecting PCs printers and other network devices in a relatively small area such as in a building or floor of a building or campus in which data is transferred M M...

Page 80: ...able outside sites Q QVGA 320 x 240 pixel resolution R Router A device located at the boundary between different networks that performs the role of making sure that sent data reaches the target location on the destination network If data on the network is addressed to an external network routers send that data to the outside of the network after judging the optimum route by which to send that data...

Page 81: ...rred to as a time zone U Unicast Transmission of data from one device to another having a specific IP address in a network URL Uniform Resource Locator An address for locating information resources such as documents and images on the Internet V VGA Video Graphics Array 640 x 480 pixel resolution VPN Virtual Private Network A service that allows a public switched network to be used like a private n...

Page 82: ...As0108 2010 3TR005137DZB Printed in China ...

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