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Troubleshooting
Before asking for repairs, check the symptoms on the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or if a problem is
not described below.
Symptom
Cause/solution
Reference
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• Is the LAN cable (Category 5) firmly connected to
the network connector on the rear of the camera?
Operating
Instructions
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• Is the LINK LED lit?
When it is not lit, connection to a LAN may not be
established or a network may not be working correctly.
Check if the cables have any contact failure or if the wiring
is correct or not.
Operating
Instructions
▲
• Is the designated IP address valid for the
camera?
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• Are you accessing the wrong IP address?
Check the connection as follows:
At the Windows command prompt enter
> ping "IP address of the camera"
When the NW484S replies, the camera is functioning
normally.
If not, try either of the following:
• Restart the camera and change the IP address by using
the Panasonic IP setup software within 20 minutes after
the restart.
• Restart the camera while holding down the [INITIAL
SET] button on the camera. The camera will be initialized
and the IP address will return to the default setting
"192.168.0.10".
After the camera is initialized, access the camera and set
the IP address again. (When the camera is initialized, all
of the settings of the camera previously configured on
the setup menus will be initialized.)
Operating
Instructions
(Continued on the next page)
