Useful Information
Answering System
Preparation
51
Transferring a Call
For assistance, please call: 1-800-211-PANA(7262)
T
e
lephone System
Quick call transfer
You can hang up a call before the paged party answers your page.
During a call, press
[HOLD/INTERCOM]
, press the extension number (
[0]
for the base unit,
[1]
to
[4]
for the handset), and press
[OFF]
to hang up.
1. During a call, press
[LOCATOR/INTERCOM/TRANSFER]
.
2. Press the extension number (
[1]
to
[4]
),
press
[0]
to page all handsets, or
press
[5]
then announce the transfer into the
MIC
after the ringback
tones stop.
3. Press
[SP-PHONE]
to hang up.
•
The call will be transferred directly.
•
The paged party can answer the transferred call by pressing
[
C
]
,
[
s
]
or
[SP-PHONE]
.
•
After the paged party answers, the transfer is complete.
•
If the paged party does not answer:
— for the handset, press
[
C
]
or
[
s
]
to return to the outside call.
— for the base unit, press
[SP-PHONE]
to return to the outside call.
•
If the paged party does not answer within 60 seconds after you hang up, your
phone will ring and the call will be returned to your phone. You may speak to the
caller again by pressing
[SP-PHONE]
,
[
C
]
or
[
s
]
.
If you do not answer the call within 4 minutes, the call will be disconnected. After
speaking to the caller, you may also transfer the caller to a mailbox by performing
the following three steps:
(1) Tell the caller to press the # (pound sign) and the mailbox number of the
person they want to leave a message for after you end the call (p. 63).
(2) Press
[HOLD/INTERCOM]
on the handset or
[LOCATOR/INTERCOM/
TRANSFER]
on the base unit.
(3) Press
[9]
to transfer the caller to the Answering System greeting (p. 70).
(The caller will hear the greeting and can select the appropriate mailbox.)
Handset
Base Unit
