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CPC Signal Detection (LCO/GCO)—Outgoing, Incoming
PT Programming Manual References
[413] LCOT CPC Signal Detection Time—Outgoing
[414] LCOT CPC Signal Detection Time—Incoming
3.1.22 CTI (Computer Telephony Integration)
Description
Computers can be connected to the PBX to provide extension users with access to advanced features such
as pop-up display of caller information, computer-based speed dialing, etc. These features are made available
by running customized Computer Telephony Integration (CTI) software, available from Panasonic (PC
Console, PC Phone, etc.) as well as third-party software vendors.
CTI can be achieved in two ways:
1.
First Party Call Control
2.
Third Party Call Control
1.
First Party Call Control
A PC is connected to a digital proprietary telephone (DPT) which supports an optional USB Module. Each
PC acts independently; it is not necessarily connected to a server.
The PBX directs a call to the extension as normal, then depending on the CTI software being used the PC
can control the DPT (answer calls, transfer calls, etc.) or monitor the status of the extension (display the
billing information or customer profile of the caller when a call is received, etc.).
PBX
PC
USB
DPT
2.
Third Party Call Control
Each extension’s PC and a CTI Server form a LAN, and the server only—not each PC—is connected
directly to (1) the USB port of the PBX, or (2) the Ethernet port of the CTI-LINK card (KX-TDA100/
KX-TDA200/KX-TDA600 only) or IP-GW4 card (KX-TDA50 only).
Document Version 2010-11
Feature Manual
65
3.1.22 CTI (Computer Telephony Integration)
Summary of Contents for KX-TDA50
Page 12: ...12 Feature Manual Document Version 2010 11 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2010 11 Feature Manual 13...
Page 26: ...26 Feature Manual Document Version 2010 11 1 1 7 Automatic Time Adjustment...
Page 27: ...Section 2 Features and Configurations B Document Version 2010 11 Feature Manual 27...
Page 30: ...30 Feature Manual Document Version 2010 11 2 1 1 BGM Background Music...
Page 31: ...Section 3 Features and Configurations C Document Version 2010 11 Feature Manual 31...
Page 68: ...68 Feature Manual Document Version 2010 11 3 1 22 CTI Computer Telephony Integration...
Page 69: ...Section 4 Features and Configurations D Document Version 2010 11 Feature Manual 69...
Page 92: ...92 Feature Manual Document Version 2010 11 4 1 11 Doorphone Call...
Page 93: ...Section 5 Features and Configurations E Document Version 2010 11 Feature Manual 93...
Page 104: ...7 7 5 5 External Sensor 104 Feature Manual Document Version 2010 11 5 1 9 External Sensor...
Page 105: ...Section 6 Features and Configurations F Document Version 2010 11 Feature Manual 105...
Page 126: ...126 Feature Manual Document Version 2010 11 6 1 7 FWD DND Button Group FWD Button...
Page 127: ...Section 7 Features and Configurations G Document Version 2010 11 Feature Manual 127...
Page 132: ...132 Feature Manual Document Version 2010 11 7 1 1 GROUP FEATURES...
Page 133: ...Section 8 Features and Configurations H Document Version 2010 11 Feature Manual 133...
Page 140: ...140 Feature Manual Document Version 2010 11 8 1 6 Hot Line...
Page 141: ...Section 9 Features and Configurations I Document Version 2010 11 Feature Manual 141...
Page 177: ...Section 10 Features and Configurations L Document Version 2010 11 Feature Manual 177...
Page 185: ...Section 11 Features and Configurations M Document Version 2010 11 Feature Manual 185...
Page 195: ...Section 12 Features and Configurations O Document Version 2010 11 Feature Manual 195...
Page 202: ...202 Feature Manual Document Version 2010 11 12 1 5 Operator Features...
Page 203: ...Section 13 Features and Configurations P Document Version 2010 11 Feature Manual 203...
Page 275: ...Section 14 Features and Configurations Q Document Version 2010 11 Feature Manual 275...
Page 278: ...278 Feature Manual Document Version 2010 11 14 1 2 Quick Setup...
Page 279: ...Section 15 Features and Configurations R Document Version 2010 11 Feature Manual 279...
Page 285: ...Section 16 Features and Configurations S Document Version 2010 11 Feature Manual 285...
Page 303: ...Section 17 Features and Configurations T Document Version 2010 11 Feature Manual 303...
Page 324: ...324 Feature Manual Document Version 2010 11 17 1 6 TRS Toll Restriction...
Page 325: ...Section 18 Features and Configurations U Document Version 2010 11 Feature Manual 325...
Page 327: ...Section 19 Features and Configurations V Document Version 2010 11 Feature Manual 327...
Page 348: ...348 Feature Manual Document Version 2010 11 19 1 5 Voice Mail DTMF Integration...
Page 349: ...Section 20 Features and Configurations W Document Version 2010 11 Feature Manual 349...
Page 356: ...356 Feature Manual Document Version 2010 11 20 1 4 Wireless XDP Parallel Mode...
Page 357: ...Section 21 Appendix Document Version 2010 11 Feature Manual 357...
Page 377: ...Index Document Version 2010 11 Feature Manual 377...
Page 383: ...Document Version 2010 11 Feature Manual 383 Notes...