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A proprietary telephone (PT) user can hold one intercom call and/or multiple CO line calls at a time. A
single line telephone (SLT) user can hold either one intercom call or one CO line call at a time. By using
the Call Park feature, PT and SLT users can hold multiple CO line calls and intercom calls simultaneously.
(
®
•
Music on Hold
Music, if available, is sent to the held party. (
®
•
Hold Recall
If a call on hold is not retrieved within a preprogrammed time period, the Hold Recall tone is heard at the
extension which put the call on hold. If the extension is engaged in a call, the Hold Alarm will be heard.
•
If an outside party is placed on hold and the call is not retrieved within a preprogrammed time period after
the Hold Recall time expires, the call is automatically disconnected.
•
Automatic Call Hold
A PT can be configured through system programming to place the current call on hold when the PT user
presses a CO, ICD Group, INTERCOM or PDN button to make or answer another call. If this feature is not
enabled, the current call will be disconnected.
[Example of Automatic Call Hold]
It is possible to receive an incoming CO line call by pressing the flashing ICD Group button. The current
intercom call (on the INTERCOM button) is placed on hold. To return to the held call, press the INTERCOM
button.
•
Call Hold Retrieve Deny
Internal Call Block (
®
9.1.14 Internal Call Block) also determines which extensions’ calls an extension
user can retrieve, i.e., if extension 101 cannot call extension 201, then it cannot retrieve extension 201’s
held calls either.
•
SLT Hold Mode
It is possible to choose how to hold and transfer a call with an SLT through system programming. The
following methods are available:
Hold
Hold
(to be Retrieved from
Transfer to CO
Line
Transfer to
Extension
Mode 1
Flashing the
hookswitch
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
CO Line Access
No.
Flashing the
hookswitch
+
Extension No.
Mode 2
(Default)
Flashing the
hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
CO Line Access
No.
Flashing the
hookswitch
+
Extension No.
Mode 3
Flashing the
hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
Hold Feature No.
+
CO Line Access
No.
Flashing the
hookswitch
+
Extension No.
Document Version 2010-11
Feature Manual
37
3.1.2 Call Hold
Summary of Contents for KX-TDA50
Page 12: ...12 Feature Manual Document Version 2010 11 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2010 11 Feature Manual 13...
Page 26: ...26 Feature Manual Document Version 2010 11 1 1 7 Automatic Time Adjustment...
Page 27: ...Section 2 Features and Configurations B Document Version 2010 11 Feature Manual 27...
Page 30: ...30 Feature Manual Document Version 2010 11 2 1 1 BGM Background Music...
Page 31: ...Section 3 Features and Configurations C Document Version 2010 11 Feature Manual 31...
Page 68: ...68 Feature Manual Document Version 2010 11 3 1 22 CTI Computer Telephony Integration...
Page 69: ...Section 4 Features and Configurations D Document Version 2010 11 Feature Manual 69...
Page 92: ...92 Feature Manual Document Version 2010 11 4 1 11 Doorphone Call...
Page 93: ...Section 5 Features and Configurations E Document Version 2010 11 Feature Manual 93...
Page 104: ...7 7 5 5 External Sensor 104 Feature Manual Document Version 2010 11 5 1 9 External Sensor...
Page 105: ...Section 6 Features and Configurations F Document Version 2010 11 Feature Manual 105...
Page 126: ...126 Feature Manual Document Version 2010 11 6 1 7 FWD DND Button Group FWD Button...
Page 127: ...Section 7 Features and Configurations G Document Version 2010 11 Feature Manual 127...
Page 132: ...132 Feature Manual Document Version 2010 11 7 1 1 GROUP FEATURES...
Page 133: ...Section 8 Features and Configurations H Document Version 2010 11 Feature Manual 133...
Page 140: ...140 Feature Manual Document Version 2010 11 8 1 6 Hot Line...
Page 141: ...Section 9 Features and Configurations I Document Version 2010 11 Feature Manual 141...
Page 177: ...Section 10 Features and Configurations L Document Version 2010 11 Feature Manual 177...
Page 185: ...Section 11 Features and Configurations M Document Version 2010 11 Feature Manual 185...
Page 195: ...Section 12 Features and Configurations O Document Version 2010 11 Feature Manual 195...
Page 202: ...202 Feature Manual Document Version 2010 11 12 1 5 Operator Features...
Page 203: ...Section 13 Features and Configurations P Document Version 2010 11 Feature Manual 203...
Page 275: ...Section 14 Features and Configurations Q Document Version 2010 11 Feature Manual 275...
Page 278: ...278 Feature Manual Document Version 2010 11 14 1 2 Quick Setup...
Page 279: ...Section 15 Features and Configurations R Document Version 2010 11 Feature Manual 279...
Page 285: ...Section 16 Features and Configurations S Document Version 2010 11 Feature Manual 285...
Page 303: ...Section 17 Features and Configurations T Document Version 2010 11 Feature Manual 303...
Page 324: ...324 Feature Manual Document Version 2010 11 17 1 6 TRS Toll Restriction...
Page 325: ...Section 18 Features and Configurations U Document Version 2010 11 Feature Manual 325...
Page 327: ...Section 19 Features and Configurations V Document Version 2010 11 Feature Manual 327...
Page 348: ...348 Feature Manual Document Version 2010 11 19 1 5 Voice Mail DTMF Integration...
Page 349: ...Section 20 Features and Configurations W Document Version 2010 11 Feature Manual 349...
Page 356: ...356 Feature Manual Document Version 2010 11 20 1 4 Wireless XDP Parallel Mode...
Page 357: ...Section 21 Appendix Document Version 2010 11 Feature Manual 357...
Page 377: ...Index Document Version 2010 11 Feature Manual 377...
Page 383: ...Document Version 2010 11 Feature Manual 383 Notes...