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accessing certain trunk groups, each tenant can be given its own trunk groups which no other tenant can
access.
[Programming Example: External Call Block]
COS
Trunk
Group 1
Trunk
Group 2
Trunk
Group 3
Trunk
Group 4
Trunk
Group 5
Trunk
Group 6
COS 1
COS 2
COS 3
COS 4
COS 5
COS 6
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
Block
In this example:
External Call Block is employed to prevent tenants from accessing all trunk groups except the ones
designated to them. Each extension in a tenant is assigned a COS that is not assigned to extensions which
belong to another tenant.
a.
Extensions in Tenant 1 are either COS 1 or 2. They can access trunk groups 1 and 2.
b.
Extensions in Tenant 2 are either COS 3 or 4. They can access trunk groups 3 and 4.
c.
Extensions in Tenant 3 are either COS 5 or 6. They can access trunk groups 5 and 6.
Trunk
Group 1
Trunk
Group 2
Trunk
Group 3
Trunk
Group 4
Trunk
Group 5
Trunk
Group 6
COS
1
COS
2
Extension User
Group 1
Tenant 1
Extn. 100 Extn. 101
Extension User
Group 2
Extn. 103
Extn. 102
COS
4
COS
3
Extension User
Group 3
Tenant 2
Extn. 104 Extn. 105
Extension User
Group 4
Extn. 107
Extn. 106
COS
5
COS
6
Extension User
Group 5
Tenant 3
Extn. 108 Extn. 109
Extension User
Group 6
Extn. 111
Extn. 110
PBX
Conditions
•
The following features used by incoming call distribution (ICD) group are determined by the tenant number
assigned to them (
®
–
The Music on Hold heard by a caller while waiting in a queue.
–
The Time Table used by the ICD group to determine the current time mode. An overflow destination
and Queuing Time Table can be assigned for each time mode.
Document Version 2010-11
Feature Manual
309
17.1.3 Tenant Service
Summary of Contents for KX-TDA50
Page 12: ...12 Feature Manual Document Version 2010 11 Table of Contents...
Page 13: ...Section 1 Features and Configurations A Document Version 2010 11 Feature Manual 13...
Page 26: ...26 Feature Manual Document Version 2010 11 1 1 7 Automatic Time Adjustment...
Page 27: ...Section 2 Features and Configurations B Document Version 2010 11 Feature Manual 27...
Page 30: ...30 Feature Manual Document Version 2010 11 2 1 1 BGM Background Music...
Page 31: ...Section 3 Features and Configurations C Document Version 2010 11 Feature Manual 31...
Page 68: ...68 Feature Manual Document Version 2010 11 3 1 22 CTI Computer Telephony Integration...
Page 69: ...Section 4 Features and Configurations D Document Version 2010 11 Feature Manual 69...
Page 92: ...92 Feature Manual Document Version 2010 11 4 1 11 Doorphone Call...
Page 93: ...Section 5 Features and Configurations E Document Version 2010 11 Feature Manual 93...
Page 104: ...7 7 5 5 External Sensor 104 Feature Manual Document Version 2010 11 5 1 9 External Sensor...
Page 105: ...Section 6 Features and Configurations F Document Version 2010 11 Feature Manual 105...
Page 126: ...126 Feature Manual Document Version 2010 11 6 1 7 FWD DND Button Group FWD Button...
Page 127: ...Section 7 Features and Configurations G Document Version 2010 11 Feature Manual 127...
Page 132: ...132 Feature Manual Document Version 2010 11 7 1 1 GROUP FEATURES...
Page 133: ...Section 8 Features and Configurations H Document Version 2010 11 Feature Manual 133...
Page 140: ...140 Feature Manual Document Version 2010 11 8 1 6 Hot Line...
Page 141: ...Section 9 Features and Configurations I Document Version 2010 11 Feature Manual 141...
Page 177: ...Section 10 Features and Configurations L Document Version 2010 11 Feature Manual 177...
Page 185: ...Section 11 Features and Configurations M Document Version 2010 11 Feature Manual 185...
Page 195: ...Section 12 Features and Configurations O Document Version 2010 11 Feature Manual 195...
Page 202: ...202 Feature Manual Document Version 2010 11 12 1 5 Operator Features...
Page 203: ...Section 13 Features and Configurations P Document Version 2010 11 Feature Manual 203...
Page 275: ...Section 14 Features and Configurations Q Document Version 2010 11 Feature Manual 275...
Page 278: ...278 Feature Manual Document Version 2010 11 14 1 2 Quick Setup...
Page 279: ...Section 15 Features and Configurations R Document Version 2010 11 Feature Manual 279...
Page 285: ...Section 16 Features and Configurations S Document Version 2010 11 Feature Manual 285...
Page 303: ...Section 17 Features and Configurations T Document Version 2010 11 Feature Manual 303...
Page 324: ...324 Feature Manual Document Version 2010 11 17 1 6 TRS Toll Restriction...
Page 325: ...Section 18 Features and Configurations U Document Version 2010 11 Feature Manual 325...
Page 327: ...Section 19 Features and Configurations V Document Version 2010 11 Feature Manual 327...
Page 348: ...348 Feature Manual Document Version 2010 11 19 1 5 Voice Mail DTMF Integration...
Page 349: ...Section 20 Features and Configurations W Document Version 2010 11 Feature Manual 349...
Page 356: ...356 Feature Manual Document Version 2010 11 20 1 4 Wireless XDP Parallel Mode...
Page 357: ...Section 21 Appendix Document Version 2010 11 Feature Manual 357...
Page 377: ...Index Document Version 2010 11 Feature Manual 377...
Page 383: ...Document Version 2010 11 Feature Manual 383 Notes...