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19.1.5 Voice Mail DTMF Integration

Description

The PBX and the VPS connected to the PBX can transmit commands using DTMF signals to each other. The
PBX sends preprogrammed commands using DTMF to the VPS automatically to change the answering service
between Voice Mail (VM) service mode and Automated Attendant (AA) service mode or to inform the extension
status (e.g., busy). The VPS sends the commands to the PBX like an SLT.
The following answering services and features are available:

1.

Voice Mail (VM) Service Mode

When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a
specified mailbox.

[Example]

The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox
number of the person you wish to leave your message for."

¯

The caller dials the mailbox number. Then, the dialed number is sent to the VPS via the PBX.

¯

The VPS sends the personal greeting to the caller, "You have reached Mike’s voice mail. I am sorry
I cannot take your call right now. Please leave a message and I will call you back."

¯

The caller leaves a message.

If the call reroutes to the floating extension number of the VM (DTMF) Group or the extension in the VM
(DTMF) group by such as the FWD feature, when the VPS answers the call, the PBX will dial the mailbox
number of the corresponding group or extension and any other digits required to the VPS automatically
using the caller-dialed number (Follow on ID). In this case, the caller can reach a mailbox without knowing
the mailbox number.

[Available Features for Follow on ID]
a.

FWD to a Mailbox

b.

Intercept Routing to a Mailbox

c.

Call Transfer to a Mailbox

d.

Listening to a Message in a Mailbox

2.

Automated Attendant (AA) Service Mode

The VPS greets and guides the caller to the desired extension directly without operator assistance.

3.

VM

®

AA Service, AA

®

VM Service

It is possible to switch the service mode assigned on the VPS port, from the VM service to AA service or
vice versa.

System Explanation
1.

Service Mode Assignment

Assign the service mode, VM service or AA service, to the VM (DTMF) group to correspond with the
assignment of the VPS.
5.22 [3-8-2] VM(DTMF) Group—Group Settings—

2.

DTMF Command Assignment

Assign the DTMF command to suit the VPS settings.

Document Version 2010-11

Feature Manual

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19.1.5 Voice Mail DTMF Integration

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Summary of Contents for KX-TDA50

Page 1: ...ully before using this product and save this manual for future use KX TDA50 PSMPR Software File Version 6 0000 or later KX TDA100 KX TDA200 PMPR Software File Version 5 0000 or later KX TDA600 PLMPR S...

Page 2: ...ngs can be programmed using the Maintenance Console 13 1 6 PC Programming These PC programming items are noted throughout the Feature Manual for your reference by title and System Menu number PT Progr...

Page 3: ...be performed through PT programming 13 1 29 PT Programming Throughout this manual programming references are included as follows PC Programming The number within the brackets indicates the System Men...

Page 4: ...All other trademarks identified herein are the property of their respective owners 4 Feature Manual Document Version 2010 11 Introduction...

Page 5: ...triction COLP Connected Line Identification Presentation COLR Connected Line Identification Restriction CONP Connected Name Identification Presentation CONR Connected Name Identification Restriction C...

Page 6: ...ntification Number PRI Primary Rate Interface PS Portable Station PT Proprietary Telephone S S CO Single CO SDN Secondary Directory Number SLT Single Line Telephone SMDR Station Message Detail Recordi...

Page 7: ...ULAR PHONE FEATURES 51 3 1 12 CLI Calling Line Identification Distribution 51 3 1 13 CLIP Calling Line Identification Presentation 53 3 1 14 CO Line Access 55 3 1 15 CO Line Call Limitation 57 3 1 16...

Page 8: ...free Answerback 134 8 1 2 Hands free Operation 135 8 1 3 Headset Operation 135 8 1 4 HOSPITALITY FEATURES 136 8 1 5 Host PBX Access Code Access Code to the Telephone Company from a Host PBX 137 8 1 6...

Page 9: ...ilure Restart 220 13 1 9 Power Failure Transfer 220 13 1 10 Predialing 222 13 1 11 Printing Message 222 13 1 12 Privacy Release 223 13 1 13 PRIVATE NETWORK FEATURES 223 13 1 14 Private Network Feature...

Page 10: ...ations T 303 17 1 T 304 17 1 1 T1 Line Service 304 17 1 2 TAFAS Trunk Answer From Any Station 305 17 1 3 Tenant Service 306 17 1 4 Timed Reminder 310 17 1 5 Time Service 311 17 1 6 TRS Toll Restrictio...

Page 11: ...0 KX TDA200 PMPR Software File Version 3 2xxx 369 21 4 6 KX TDA100 KX TDA200 PMPR Software File Version 5 0xxx 370 21 4 7 KX TDA50 PSMPR Software File Version 1 1xxx 370 21 4 8 KX TDA50 PSMPR Software...

Page 12: ...12 Feature Manual Document Version 2010 11 Table of Contents...

Page 13: ...Section 1 Features and Configurations A Document Version 2010 11 Feature Manual 13...

Page 14: ...ssage is programmable by each extension through personal programming Personal Absent Message which can only be used by that extension user Note The shown above indicates a parameter to be entered when...

Page 15: ...red in Memory Dialing One touch Dialing for example Account Button A flexible button can be customized as the Account button The Account button is used in place of the feature number for entering an a...

Page 16: ...alls placed to different areas Your PBX may use different telephone carriers to make calls to different areas in an effort to reduce costs Automatic Route Selection ARS is a feature which automaticall...

Page 17: ...ialed number found in the Leading Number Table 3 No Is there an available trunk group 5 Yes Sends the telephone number by the Idle Line Access Sends the telephone number as dialed Programming Procedur...

Page 18: ...n explained below you can simply assign here the same Routing Plan number to all the different leading numbers which will be routed the same way If a dialed number matches two or more leading numbers...

Page 19: ...M 9 00 12 00 17 00 23 00 1 10 4 8 3 Routing Plan Time Time Setting 330 ARS Routing Plan Time Table 2 10 5 8 4 Routing Plan Priority 331 346 ARS Routing Plan Table 1 16 KX TDA50 KX TDA100 KX TDA200 onl...

Page 20: ...Access Code 3 Removed No of Digits 4 Modify Command 5 Carrier J 4 0700 3 CPH Carrier 1 Carrier 2 1 10 6 8 5 Carrier Carrier Carrier Name 350 ARS Carrier Name 2 10 6 8 5 Carrier TRG 01 TRG 64 KX TDA50...

Page 21: ...PC using the Maintenance Console software Files are saved in CSV Comma Separated Value format Because of the large amounts of programming that may be necessary to use ARS effectively you may choose to...

Page 22: ...ack ring is not answered within 10 seconds callback is cancelled If the extension hears a busy tone before dialing the telephone number only the CO line or trunk group is reserved After answering the...

Page 23: ...n First Digit Dial Extension Inter digit Tone Length Reorder Tone for PT Handset Tone Length Reorder Tone for PT Hands free 1 1 6 Automatic Fax Transfer Description The PBX can distinguish between fax...

Page 24: ...r extension and fax detection ends Installation Manual References 2 5 3 MSG2 Card KX TDA5191 2 5 5 ESVM2 Card KX TDA5194 PC Programming Manual References 7 4 5 3 2 Voice Message DISA Message Fax Exten...

Page 25: ...If a Timed Reminder Remote Wake up call is set the setting will not ring or will ring twice depending on the adjustment Conditions Station Message Detail Recording SMDR will log call information using...

Page 26: ...26 Feature Manual Document Version 2010 11 1 1 7 Automatic Time Adjustment...

Page 27: ...Section 2 Features and Configurations B Document Version 2010 11 Feature Manual 27...

Page 28: ...l Hardware requirement A user supplied external pager External pagers can be used with the following priorities Trunk Answer From Any Station TAFAS Paging BGM 13 1 1 Paging 17 1 2 TAFAS Trunk Answer F...

Page 29: ...usic On Hold KX TDA50 only 7 2 5 2 External Pager Operating Manual References 1 3 5 BGM Background Music 2 1 2 External BGM Background Music Document Version 2010 11 Feature Manual 29 2 1 1 BGM Backgr...

Page 30: ...30 Feature Manual Document Version 2010 11 2 1 1 BGM Background Music...

Page 31: ...Section 3 Features and Configurations C Document Version 2010 11 Feature Manual 31...

Page 32: ...ype of service To receive Caller ID information you must subscribe to the telephone company s Caller ID service and enable Caller ID for the appropriate CO line through system programming Caller ID to...

Page 33: ...eived telephone number to the area codes programmed under Local International Call Data first If a match is not found the telephone number will be modified according to the method programmed under Lon...

Page 34: ...er of digits 0 Added number 91 Example Received number Modified number 313 555 1234 91 313 555 1234 4 System Speed Dialing Table The System Speed Dialing Table can store telephone numbers names and CL...

Page 35: ...r ID to SLT Port Hardware Requirement KX TDA50 The EXT CID card KX TDA100 KX TDA200 An SLC8 card with an EXT CID card installed or a CSLC16 card KX TDA600 An SLC8 card with an EXT CID card installed a...

Page 36: ...ler ID Modification Table 6 1 4 1 1 Wired Extension Extension Settings Option 7 8 1 6 1 System Speed Dial 5 3 3 1 3 Caller ID Modification PT Programming Manual References 001 System Speed Dialing Num...

Page 37: ...incoming CO line call by pressing the flashing ICD Group button The current intercom call on the INTERCOM button is placed on hold To return to the held call press the INTERCOM button Call Hold Retrie...

Page 38: ...itch in Mode 2 Mode 3 and Mode 4 Hold Alarm tone pattern has a default 21 3 Tones Ring Tones PC Programming Manual References 4 4 2 3 Timers Counters Dial IRNA Recall Tone Recall Hold Recall Recall Di...

Page 39: ...gits max NEW is displayed for call records which have not previously been viewed OLD is displayed for call records which have previously been viewed Conditions The following information is logged KX T...

Page 40: ...in the Incoming Call Log of each extension and ICD group can be specified through system programming When a call log is full the oldest call will be replaced each time a call is received Automatic Cal...

Page 41: ...Has set Executive Busy Override Deny 5 1 3 Executive Busy Override or Data Line Security 4 1 1 Data Line Security b Is receiving an Off hook Call Announcement OHCA 12 1 3 OHCA Off hook Call Announceme...

Page 42: ...a busy tone Retrying is possible while hearing a busy tone by selecting another parking zone or a vacant zone Call Park Recall If a parked call is not retrieved within a preprogrammed time period the...

Page 43: ...pe Parameter Selection for Call Park Optional Parameter or Ringing Tone Type Number for Call Park 6 18 4 3 DSS Console Type Parameter Selection for Call Park Optional Parameter Ringing Tone Type Numbe...

Page 44: ...ton is red flashing Group Call Pickup A specified number of call pickup groups can be created each of which consists of extension user groups One extension user group can belong to several call pickup...

Page 45: ...a call to another extension or an outside party The following features are available Feature Transferring method With Announcement Transfer is completed after announcing the transfer to the destinati...

Page 46: ...he intercept destination an extension ICD group or VM group The set extension ICD group or VM group is memorized as the Transfer Recall destination Yes Is the recall destination an extension ICD group...

Page 47: ...Code 13 1 13 PRIVATE NETWORK FEATURES One touch Transfer One touch Transfer can be performed by pressing a One touch Dialing button that has been assigned the TRANSFER command and the telephone number...

Page 48: ...istribution group and a CO line call transferred from another extension Call Waiting is also known as Busy Station Signaling BSS Conditions Automatic Call Waiting Through system programming it is poss...

Page 49: ...available when the called extension is having a conversation with another party If the extension is not having a conversation but is unavailable to receive the notification dialing a number for exampl...

Page 50: ...Waiting tones for CO line calls and intercom calls if Tone 2 has been selected through personal programming Call Waiting Tone Type Selection If Tone 1 has been selected the same Call Waiting tone will...

Page 51: ...ide Destination A cellular phone user who answers a CO line call forwarded from the PBX using DISA can transfer that call to an extension within the PBX 4 1 7 DISA Direct Inward System Access Conditio...

Page 52: ...is 1 212 555 1234 1 The PBX looks for the number in the System Speed Dialing Table The CO Line Access number 9 is disregarded The number is found in location 000 2 If CLI distribution is enabled in th...

Page 53: ...is displayed Caller Called party CLIP COLP No 111222333 Answering party CLIP COLP No 111222444 CLIP COLP Number The telephone numbers sent to the network for CLIP COLP can be assigned as follows CLIP...

Page 54: ...resentation PC Programming Manual References 3 14 1 1 Slot Port Property PRI Port KX TDA100 KX TDA200 KX TDA600 only CO Setting Subscriber Number Supplementary Service COLP CLIR COLR CNIP CONP CNIR CO...

Page 55: ...ton S CO Line Access Selects the desired CO line directly Dial the S CO Line Access number and the CO line number or press the S CO button Conditions Class of Service COS programming determines the tr...

Page 56: ...nating a call to a CO line which is not connected PC Programming Manual References 3 5 1 1 Slot Port Property Extension Port Connection 3 11 1 1 Slot Port Property LCO Port Connection 3 14 1 1 Slot Po...

Page 57: ...als starting 15 seconds before the time limit When the time limit expires the line will be disconnected If both parties involved in the CO to CO line call were established by an extension e g an exten...

Page 58: ...a flexible button can be customized as the Conference button Unattended Conference Call Duration The length of time that a conference call can remain unattended is restricted by the following timers...

Page 59: ...ption Conference group calling allows you to call a pre determined group conference group of parties simultaneously An extension user can call a conference group of up to 31 call members to make a voi...

Page 60: ...all mode Removes the member who joined the conversation last The member will be disconnected from the conference group call and hear a reorder tone SP PHONE Enables a hands free conversation Conferenc...

Page 61: ...125 KX WT126 PS will automatically answer the call The call information of the caller not members will be recorded on SMDR A caller cannot make a conference group call with a call on hold Call Pickup...

Page 62: ...ollowing features by the feature numbers Call Park Retrieve Call Pickup Hold Retrieve Paging Answer Trunk Answer From Any Station TAFAS Tone 4 1 Sent when a call changes from a two party call to a thr...

Page 63: ...ss to various features extensions and CO lines depending on the duties appointed to them Many extensions can belong to the same COS by assigning each extension the same COS number allowing the same re...

Page 64: ...ent utilization of CO lines the PBX monitors each line s status and when CPC signal is detected on a line the PBX disconnects the line and alerts the extension with a reorder tone Conditions CPC signa...

Page 65: ...Call Control 1 First Party Call Control A PC is connected to a digital proprietary telephone DPT which supports an optional USB Module Each PC acts independently it is not necessarily connected to a...

Page 66: ...be version 1 400 or later Application Programming Interface API Protocol Software used for CTI must support the following protocol s Type API Protocol First Party Call Control TAPI 2 1 Third Party Ca...

Page 67: ...NK Card KX TDA0410 2 9 4 First Party Call Control CTI Connection 2 13 1 Connection of Peripherals PC Programming Manual References 3 30 1 1 Slot Card Property CTILINK KX TDA100 KX TDA200 KX TDA600 onl...

Page 68: ...68 Feature Manual Document Version 2010 11 3 1 22 CTI Computer Telephony Integration...

Page 69: ...Section 4 Features and Configurations D Document Version 2010 11 Feature Manual 69...

Page 70: ...ription DTMF Dual Tone Multi Frequency Numbers dialed by an extension user are transmitted to the CO line using analog tones Pulse Dial Rotary Numbers dialed by an extension user are transmitted to th...

Page 71: ...l tones 2 through 4 has been set or b Automatic Route Selection ARS is used Tone 2A 2B This tone is heard when There are messages that have previously been listened to and no new messages on the SVM c...

Page 72: ...ial Tone Patterns All dial tone patterns have a default 21 3 Tones Ring Tones Only dial tone 1 is sent to the extensions in a VM DPT DTMF group 19 1 3 Voice Mail VM Group PC Programming Manual Referen...

Page 73: ...line to a preprogrammed destination according to the call s DID number which is based on the telephone number dialed by the caller When a call reaches its destination via DID distribution the DID name...

Page 74: ...outed to the extension Yes The call is routed to the TIE line or CO line Yes Does the call have Caller ID information and is CLI distribution enabled for the DID number in the current time mode Progra...

Page 75: ...nd greeting message used by the Voice Processing System VPS during the current time mode 19 1 4 Voice Mail DPT Digital Integration Conditions To use this feature DID must be assigned as the distributi...

Page 76: ...ight 100 100 Break 101 102 CLI Distribution DIL Destination 1 1 12 2 10 2 DIL Table Port Settings DIL DIL Destination Day Lunch Break Night 450 DIL 1 1 Destination In this example If a CO line call is...

Page 77: ...12 CLI Calling Line Identification Distribution 9 1 10 INCOMING CALL FEATURES 17 1 5 Time Service 4 1 7 DISA Direct Inward System Access Description An outside caller can access specific PBX features...

Page 78: ...mber No What is the DISA security mode Continued on next page F A The call is routed to an operator etc DISA Intercept when All DISA Ports are busy DISA Mute OGM Start Time after Answering expires DIS...

Page 79: ...ISA Reorder Tone time expires Yes Is the extension in DND mode Yes No A No Yes The call is established The call is routed to the intercept destination DISA Intercept Routing No Answer Does the destina...

Page 80: ...the following can be selected through system programming a Disable The call will be terminated b Operator The call will be redirected to the operator c AA 0 AA 9 The call will be redirected to the des...

Page 81: ...tercom Call TIE Line Call CO Line Call Without PBX Code With PBX Code All Security CO Line Security No Security 1 Available 1 If CO line call is available Account Code Entry 1 1 2 Account Code Entry i...

Page 82: ...tion When called party does not answer Day Lunch Break Night 6 10 4 2 1 Portable Station Extension Settings Intercept Destination Intercept Destination When called party does not answer Day Lunch Brea...

Page 83: ...rmation for DISA is recorded as the one of the DISA floating extension numbers 16 1 1 SMDR Station Message Detail Recording Conditions CAUTION There is a risk that fraudulent telephone calls will be m...

Page 84: ...outside parties even if end of call detection cannot be performed the call can be disconnected by a system timer 3 1 15 CO Line Call Limitation If the timer expires the line will be disconnected unle...

Page 85: ...rder Tone Duration time 4 4 2 3 Timers Counters DISA Door Reminder U Conf DISA Reorder Tone Duration Call Deny Extensions can deny DISA calls on a COS basis 4 11 2 7 1 Class of Service COS Settings Ex...

Page 86: ...nch Break Night 6 10 4 2 1 Portable Station Extension Settings Intercept Destination Intercept Destination When called party does not answer Day Lunch Break Night 7 3 5 3 1 Voice Message DISA System 7...

Page 87: ...yed in turn by pressing the TRANSFER button or DISP Soft button during a call Duration of the current CO line call Line 001 11 02 28 Conditions Multilingual Display Each extension can select its displ...

Page 88: ...o are allowed to override DND in their COS Paging DND It is programmable whether the PBX pages extensions in DND mode through system programming 13 1 1 Paging Intercept Routing Busy DND If a call arri...

Page 89: ...an unlock a door even if no doorphone is installed Door Open Duration An opened door will remain unlocked for a preprogrammed length of time KX TDA50 only The port of the DPH4 card to which the door o...

Page 90: ...ance Class of Service COS programming determines the doorphone ports that are able to make an outgoing CO line call Internal Call Block determines which extensions can call a doorphone 9 1 14 Internal...

Page 91: ...External Relays PC Programming Manual References 4 4 2 3 Timers Counters DISA Door Reminder U Conf Doorphone Call Ring Duration Doorphone Call Duration 4 8 2 6 1 Numbering Plan Main Features Doorphone...

Page 92: ...92 Feature Manual Document Version 2010 11 4 1 11 Doorphone Call...

Page 93: ...Section 5 Features and Configurations E Document Version 2010 11 Feature Manual 93...

Page 94: ...ossible to perform this feature by entering the feature number while the current call is placed on Consultation Hold e g is going to be transferred to an extension of the host PBX 3 1 19 Consultation...

Page 95: ...t to be used This feature is only available when using a PRI line with E911 compatible services PC Programming Manual References 9 4 7 4 Emergency Dial PT Programming Manual References 304 Emergency N...

Page 96: ...ncel 4 10 2 6 3 Numbering Plan B NA DND Call Feature Executive Busy Override 4 11 2 7 1 Class of Service COS Settings CO SMDR Executive Busy Override Extension Feature Executive Busy Override Deny 4 1...

Page 97: ...dicate the priority of each feature with 1 having the highest priority and 3 having the lowest 1 Dial Tone Transfer 4 1 4 Dial Tone Transfer 2 TRS Override by System Speed Dialing 17 1 6 TRS Toll Rest...

Page 98: ...erforming Extension Feature Clear Call Waiting will be enabled if Extension Clear Call Waiting is set to Clear through system programming In this case dial tone 2 will be heard when going off hook 4 1...

Page 99: ...ree times the line will be disconnected If an incorrect PIN is entered a preprogrammed number of times the PIN will be locked Only an extension assigned as a manager can unlock a PIN after which it wi...

Page 100: ...ta extension number Class of Service COS etc of the DPT 13 1 2 Paralleled Telephone XDP Mode The DPT and SLT have different extension numbers and act as independent extensions To use XDP mode XDP mode...

Page 101: ...evice OPB card and EIO card KX TDA50 only The port of the DPH4 card to which the relay is connected must be assigned through system programming as a relay port not a door opener port Some devices may...

Page 102: ...sensor a call is made to the preset destination alerting the extension user The available destinations of a sensor call are as follows Available Destinations Destination Availability Wired Extension P...

Page 103: ...nnot be used when a sensor call is received Alternate Receiving Voice 9 1 13 Intercom Call Hands free Answerback 8 1 1 Hands free Answerback Consultation Hold Call Hold 3 1 19 Consultation Hold 3 1 2...

Page 104: ...7 7 5 5 External Sensor 104 Feature Manual Document Version 2010 11 5 1 9 External Sensor...

Page 105: ...Section 6 Features and Configurations F Document Version 2010 11 Feature Manual 105...

Page 106: ...sed to cancel the selected item PROGRAM Used to enter and exit programming mode FLASH RECALL Used to disconnect the current call and make another call without hanging up Flash Recall mode or Terminate...

Page 107: ...played on the bottom line of the display SELECT Used to select the displayed item or to call the displayed number SHIFT Used to access the second level of Soft button items MODE Used to change the cur...

Page 108: ...generates a Station Message Detail Recording SMDR call record 16 1 1 SMDR Station Message Detail Recording restarts the call timer inserts a pause and checks the Toll Restriction TRS level 17 1 6 TRS...

Page 109: ...with a one touch operation 12 1 4 One touch Dialing Incoming Call Distribution ICD Group Used to access a specified incoming call distribution ICD group for making or receiving calls 9 1 1 ICD GROUP...

Page 110: ...tation 13 1 21 Private Network Features QSIG CLIP COLP Calling Connected Line Identification Presentation and CNIP CONP Calling Connected Name Identification Presentation Connected Line Identification...

Page 111: ...ls to it 13 1 7 PDN Primary Directory Number SDN Secondary Directory Number Extension 1 One touch Feature Setting Buttons Pressing these buttons while on hook changes the feature settings The new mode...

Page 112: ...bering scheme and XX is programmed as the additional digits extension numbers 300 through 399 are available b Feature Numbers Up to four digits consisting of 0 9 and c Other PBX Extension Numbers Othe...

Page 113: ...me 16 Leading Number None 25 35 25 Extension Numbering Scheme 17 Leading Number None 26 36 26 Extension Numbering Scheme 18 Leading Number None 27 37 27 Extension Numbering Scheme 19 Leading Number No...

Page 114: ...rected Call Pickup 41 41 41 TAFAS Calls through an External Pager 42 42 42 Group Paging answer 43 43 43 Automatic Callback Busy cancel CCBS cancel 46 46 46 User Remote Operation Walking COS Verificati...

Page 115: ...Internal 716 716 716 Call Pickup Deny set cancel 720 720 720 Paging Deny set cancel 721 721 721 Walking Extension 727 727 727 Data Line Security set cancel 730 730 730 Manual Call Waiting for Extensio...

Page 116: ...lic CO Line feature 2 Flexible Numbering available while a busy DND or ringback tone is heard Feature numbers which are available while a busy DND or ringback tone is heard can be customized for easy...

Page 117: ...e numbers which include or Portable station PS users cannot use the following features Personal Speed Dialing OGM playback record S CO Line Access Parallel Telephone Mode set cancel Walking Extension...

Page 118: ...nalog Remote Maintenance Used to access PC programming mode through a modem on a PC 599 Group Incoming Call Distribution ICD Group Used to call an ICD group 9 1 1 ICD GROUP FEATURES 6 two digit group...

Page 119: ...ng Description Extensions and incoming call distribution groups can forward their calls to preset destinations There are several different types of forwarding and the circumstances under which the cal...

Page 120: ...ation Availability Condition for Original Extension Incoming Call Distribution Group Wired Extension PT SLT T1 OPX Only available when FWD to extension is allowed through COS programming 1 PS ICD Grou...

Page 121: ...ine call duration is assigned separately for calls between an extension user and an outside party and calls between two outside parties If the timer expires the line will be disconnected 3 1 15 CO Lin...

Page 122: ...t available to answer a call this feature is canceled and the original destination will ring for the following type of call Doorphone call CO line calls via the ELCOT LCOT or T1 LCOT GCOT cards No Ans...

Page 123: ...thout clearing FWD destination settings FWD DND Button Types Multiple types of FWD DND buttons can be customized on an extension Type Description FWD DND for Extension FWD DND Internal Works for incom...

Page 124: ...set FWD No Answer timer The length of time until unanswered calls are forwarded can be modified This setting is applied to both intercom and CO line call forwarding FWD for Virtual PS If the extension...

Page 125: ...6 1 4 1 1 Wired Extension Extension Settings FWD DND Reference 6 5 4 1 4 Wired Extension Flexible Button Type Ext No Floating Ext No for Group FWD Both Ext No Floating Ext No for Group FWD External E...

Page 126: ...126 Feature Manual Document Version 2010 11 6 1 7 FWD DND Button Group FWD Button...

Page 127: ...Section 7 Features and Configurations G Document Version 2010 11 Feature Manual 127...

Page 128: ...1 3 Tenant Service b Call Pickup Group See below c Paging Group See below Every extension must belong to one extension user group and cannot belong to more than one extension user group 5 6 3 2 Extens...

Page 129: ...urb DND mode Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group Members are programmed through system programming When calls are received idl...

Page 130: ...stem Settings 5 19 3 7 2 VM DPT Group Unit Settings 5 21 3 8 1 VM DTMF Group System Settings 5 22 3 8 2 VM DTMF Group Group Settings 5 23 3 8 2 VM DTMF Group Group Settings Member List 660 VM Group Fl...

Page 131: ...k Group Number 603 Extension User Group 620 Incoming Call Distribution Group Member 622 Incoming Call Distribution Group Floating Extension Number 623 Incoming Call Distribution Group Name 640 Extensi...

Page 132: ...132 Feature Manual Document Version 2010 11 7 1 1 GROUP FEATURES...

Page 133: ...Section 8 Features and Configurations H Document Version 2010 11 Feature Manual 133...

Page 134: ...alls or CO line calls depending on system programming If treated as intercom calls the call will be established immediately When transferring a call from an analog CO line users are strongly recommend...

Page 135: ...the SP PHONE button activates the headset not the built in speaker To set the headset mode on a digital proprietary telephone DPT use personal programming Headset Operation or press the Headset button...

Page 136: ...tension Port Headset OFF ON 3 24 1 1 Slot Port Property IP Extension Port IP PT Registration and De registration Headset OFF ON 6 5 4 1 4 Wired Extension Flexible Button Type Feature Manual References...

Page 137: ...one company e g to make outside calls through the host PBX The CO line access number of the host PBX should be stored as a Host PBX Access code on a trunk group of the behind PBX A preprogrammed Pause...

Page 138: ...ned as the Host PBX Access code All local calls e g calls that do not require a 0 to be dialed first are treated as extensions of the telephone company and do not get recorded on SMDR because in this...

Page 139: ...Line Pickup Dial Program Set Cancel 6 1 4 1 1 Wired Extension Extension Settings Option 2 Pickup Dial Set Pickup Dial Number 6 10 4 2 1 Portable Station Extension Settings Option 2 Pickup Dial Set Pi...

Page 140: ...140 Feature Manual Document Version 2010 11 8 1 6 Hot Line...

Page 141: ...Section 9 Features and Configurations I Document Version 2010 11 Feature Manual 141...

Page 142: ...an extension assigned as a supervisor 5 12 3 5 1 Incoming Call Distribution Group Group Settings Main Overflow Queuing Busy Overflow No Answer Miscellaneous Group No 1 2 3 Floating Extn No 1 601 602...

Page 143: ...istribution Incoming calls are distributed using one of the following methods Distribution Method Description Uniform Call Distribution UCD Calls are distributed evenly to a different extension each t...

Page 144: ...One extension can have more than one ICD Group button of the same or different incoming call distribution groups Multiple ICD Group If all ICD Group buttons in the same incoming call distribution grou...

Page 145: ...ber List PT Programming Manual References 620 Incoming Call Distribution Group Member 621 Incoming Call Distribution Group Delayed Ringing 622 Incoming Call Distribution Group Floating Extension Numbe...

Page 146: ...beginning with the first extension assigned to the group Extn B Extn C Extn X Ring All extensions in the group ring simultaneously Delayed Ringing Delayed ringing or no ringing can be programmed for...

Page 147: ...UCD Priority Hunting The Group Call Waiting feature activates on an idle ICD Group button located on busy member extensions in a certain order This order depends on the type UCD or Priority Hunting Ca...

Page 148: ...ellaneous Extension No Answer Redirection Time Miscellaneous Maximum No of Busy Extension 5 15 3 5 3 Incoming Call Distribution Group Miscellaneous Options Longest Idle Distribution Activation Key Req...

Page 149: ...fied incoming call distribution group Log out Status Log in Status All Used to log in to or out of all incoming call distribution groups to which the extension user belongs After Log out Operation Aft...

Page 150: ...he incoming call distribution group members 9 1 7 ICD Group Features Supervisory Log in Log out Information on SMDR Log in Log out information can be printed out on SMDR 16 1 1 SMDR Station Message De...

Page 151: ...hin the PBX This is useful in situations such as the following An extension user can have his PT and multiple cellular phones ring together for calls An employee who is not in the office but is still...

Page 152: ...eature number if required and access log in log out settings Delayed ringing can be assigned for virtual PSs in the same way as for other extensions The wrap up time feature is not available for virtu...

Page 153: ...in one of following conditions a There is no space in the waiting queue b The Queuing Time Table is not assigned and there are no extensions logged in c An Overflow command is assigned to the Queuing...

Page 154: ...ing that there is no one in the shop or that the shop is closed Conditions Intercept Routing Overflow in an Incoming Call Distribution Group If the Overflow time expires and the overflow destination i...

Page 155: ...ecific commands which are performed when a caller enters a queue The following commands can be assigned to each sequence when making a Queuing Time Table Command Table Command Description Condition OG...

Page 156: ...an agent as soon as one becomes available OGM 03 is played Sequence 03 We are sorry to keep you holding All of our agents are still handling other calls We are transferring you to the Conditions If t...

Page 157: ...ating Ext No for Hurry up 6 18 4 3 DSS Console Type Ext No Floating Ext No for Hurry up PT Programming Manual References 628 Queuing Call Capacity 629 Queuing Hurry up Level 630 Queuing Time Table 631...

Page 158: ...t pattern Red on Green on Status Log out Log in Ready Since JAN 29 09 10AM Total Calls 00996 Overflow Calls 00131 Lost Calls 00039 Average Waiting 02 12 EXIT CLEAR JAN 31 08 13AM FRI 601 Sales Section...

Page 159: ...2 3 5 1 Incoming Call Distribution Group Group Settings Miscellaneous Supervisor Extension Number Operating Manual References 1 3 42 ICD Group Features Supervisory 9 1 8 ICD Group Features VIP Call De...

Page 160: ...tomers Distribution order From Group 1 Group 3 Groups 2 and 4 1 6 2 4 3 5 3rd Priority 7 8 4 2 ICD Group 3 for special customers ICD Group 4 for general customers 7 8 PC Programming Manual References...

Page 161: ...estination An extension user can belong to only one idle extension hunting group If all the searched extensions are busy The PBX redirects the call to an overflow destination which can be assigned for...

Page 162: ...of System Resources 9 1 10 INCOMING CALL FEATURES Description Each CO line functions as either a public line or a private line Private lines are used to connect different PBXs and form a private netw...

Page 163: ...d destination based on the telephone number dialed by the caller 4 1 5 DID Direct Inward Dialing Calling Line Identification CLI distribution is the most customizable call distribution method availabl...

Page 164: ...PS Ring Group Floating Extension no for SVM VM Group DTMF DPT External Pager TAFAS DISA Analog ISDN Remote Maintenance Idle Line Access no Phone no Trunk Group Access no Trunk Group no Phone no Extens...

Page 165: ...tination does not or can not answer the call There are four types of Intercept Routing described below Type Description No Answer IRNA If a called party does not answer a call within a preprogrammed t...

Page 166: ...Called Party is Busy 6 10 4 2 1 Portable Station Extension Settings Intercept Destination Intercept Destination When called party does not answer Day Lunch Break Night Intercept Destination When Calle...

Page 167: ...cept Routing destination of the Virtual PS FWD Destination Forward Destination of Virtual PS Ext No of the Virtual PS 2001 600 600 is an example of a Floating Extension No for the External Pager Inter...

Page 168: ...T LCOT or T1 LCOT GCOT Card The caller will hear a ringback tone If in DND mode the extension will ring b All other lines An outside caller will hear a busy tone and an extension caller will hear a DN...

Page 169: ...t Time 604 Extension Intercept Destination 625 Destination for Overflow Time Expiration Feature Manual References 4 1 7 DISA Direct Inward System Access 4 1 9 DND Do Not Disturb 9 1 12 Intercept Routi...

Page 170: ...ernate Receiving Ring Voice If a user selects voice calling the calling party talks to the user immediately after a confirmation tone Denying voice calling can also be selected Alternate Calling Ring...

Page 171: ...le Buttons Operating Manual References 1 2 1 Making Calls 1 3 3 Alternate Calling Ring Voice 1 4 3 Directories 3 1 2 Personal Programming 9 1 14 Internal Call Block Description Internal calls can be r...

Page 172: ...ll from Other Extension 1 64 5 12 3 5 1 Incoming Call Distribution Group Group Settings Main COS 6 1 4 1 1 Wired Extension Extension Settings Main COS 6 10 4 2 1 Portable Station Extension Settings Ma...

Page 173: ...3 Add on 12 Key Module not available for KX NT366 KX NT305 Add on 60 Key Module not available for KX NT366 KX NT307 PSLP1528 Bluetooth Module A Bluetooth wireless headset can be registered to an KX NT...

Page 174: ...Port KX TDA100 KX TDA200 KX TDA600 only Main Port 2 ISDN Supplementary Services for Public Network Service Description Details in Direct Inward Dialing DID Directs a call with a DID number to the pre...

Page 175: ...requirements of each country area L1 Active Mode and L2 Data Link Mode The active mode of Layer 1 L1 and the data link mode of Layer 2 L2 can be selected individually Permanent or Call by Call for ea...

Page 176: ...Feature Manual References 13 1 18 PRIVATE NETWORK FEATURES QSIG 21 2 Exclusive Features Table 176 Feature Manual Document Version 2010 11 9 1 16 ISDN INTEGRATED SERVICES DIGITAL NETWORK FEATURES...

Page 177: ...Section 10 Features and Configurations L Document Version 2010 11 Feature Manual 177...

Page 178: ...xtension Status Button DSS SDN 1 Light Pattern of the Message Ringer Lamp Digital proprietary telephone DPT Incoming call from a CO line Red flashing Incoming call from another extension Green flashin...

Page 179: ...has the line on Exclusive Hold Other extensions are using all CO lines in the trunk group Another extension is holding the line Incoming call This extension is logged out of the ICD group Rapid red f...

Page 180: ...or Incoming Call Feature Manual References 3 1 2 Call Hold 3 1 16 Conference 6 1 7 FWD DND Button Group FWD Button 9 1 2 ICD Group Features Group Call Distribution 9 1 3 ICD Group Features Log in Log...

Page 181: ...tings Option 4 Incoming Preferred Line 6 10 4 2 1 Portable Station Extension Settings Option 4 Incoming Preferred Line Operating Manual References 3 1 2 Personal Programming 10 1 3 Line Preference Out...

Page 182: ...on Settings Option 4 Outgoing Preferred Line 6 10 4 2 1 Portable Station Extension Settings Option 4 Outgoing Preferred Line PT Programming Manual References 103 Idle Line Access Local Access 500 Trun...

Page 183: ...sole and PC Phone use e mail to send the information The alarm information will be logged on the Station Message Detail Recording SMDR if enabled through system programming The PBX can be automaticall...

Page 184: ...ly Test Start Time Set Maintenance Daily Test Start Time Hour Maintenance Daily Test Start Time Minute Feature Manual References 6 1 3 Flexible Buttons 16 1 1 SMDR Station Message Detail Recording 184...

Page 185: ...Section 11 Features and Configurations M Document Version 2010 11 Feature Manual 185...

Page 186: ...ion PIN of an extension remotely or a verification code PIN PIN Lock is also unlocked Required 5 1 6 Extension PIN Personal Identification Number 19 1 1 Verificati on Code Entry Remote Extension Dial...

Page 187: ...s that cannot be easily guessed c Changing PINs regularly Manager Password Only one manager password can be assigned per PBX PC Programming Manual References 4 11 2 7 1 Class of Service COS Settings E...

Page 188: ...ng PC Programming only 8 1 6 Hot Line Incoming Call Log Incoming call information is automatically stored 3 1 3 Call Log Incoming 2 Valid Input Input Displayed while Entering Description 0 9 0 9 Store...

Page 189: ...the telephone number in Memory Dialing However if Memory Dialing is done after selecting a CO line the stored CO Line Access number is ignored and the telephone number is sent using the selected CO li...

Page 190: ...nsion or for an incoming call distribution ICD group Distinctive Dial Tone for Message Waiting If Distinctive Dial mode is enabled dial tone 4 will be sent to an extension when a message has been left...

Page 191: ...s 1 28 s 10 24 s 768 ms Pattern 3 256 ms 1 28 s 5 12 s Pattern 5 Pattern 6 ON OFF ON OFF ON OFF ON OFF ON OFF Pattern 7 Pattern 8 ON OFF ON OFF Pattern 9 ON OFF Pattern 10 ON OFF ON OFF 2 56 s 512 ms...

Page 192: ...he VPS settings PC Programming Manual References 3 4 1 1 Slot Card Property Extension Type SLT Power Supply KX TDA100 KX TDA200 KX TDA600 only 4 8 2 6 1 Numbering Plan Main Features Message Waiting Se...

Page 193: ...o source 1 or 2 Separate music sources can be assigned for the Music on Hold and the BGM features KX TDA50 Only one external music port is available If BGM is selected it is possible to select whether...

Page 194: ...ming Manual References 710 Music Source Selection for BGM with the KX TDA50 BGM2 with the KX TDA100 KX TDA200 KX TDA600 711 Music on Hold Feature Manual References 17 1 3 Tenant Service 11 1 5 Mute De...

Page 195: ...Section 12 Features and Configurations O Document Version 2010 11 Feature Manual 195...

Page 196: ...45 Off hook Monitor 12 1 2 OGM Outgoing Message Description An extension assigned as a manager manager extension can record outgoing messages OGMs for the following features Feature Usage Details in D...

Page 197: ...ality Recording Time with the ESVM2 ESVM4 Card Recording Time with the MSG2 MSG4 Card High default about 20 minutes about 8 minutes Middle about 60 minutes about 8 minutes Low about 120 minutes about...

Page 198: ...rd KX TDA0190 2 8 4 MSG4 Card KX TDA0191 2 8 5 ESVM4 Card KX TDA0194 PC Programming Manual References 2 6 6 Utility Message File Transfer PC to PBX 2 6 7 Utility Message File Transfer PBX to PC 3 27 1...

Page 199: ...nnection In these cases a call waiting tone is sent to the called extension 3 1 10 Call Waiting Tone While an extension is receiving an OHCA if the extension user places the current CO line call on ho...

Page 200: ...Operator Features Description Any extension or Incoming Call Distribution ICD group can be designated as an operator This PBX supports the following types of operators Type Description PBX operator An...

Page 201: ...nditions An extension or ICD group can be assigned as both a tenant operator and the PBX operator The same tenant operator can be assigned as the operator for multiple tenants PC Programming Manual Re...

Page 202: ...202 Feature Manual Document Version 2010 11 12 1 5 Operator Features...

Page 203: ...Section 13 Features and Configurations P Document Version 2010 11 Feature Manual 203...

Page 204: ...an extension basis Paging Group Each paging group consists of extension user groups and external pagers One extension user group or external pager can belong to several paging groups 7 1 1 GROUP FEAT...

Page 205: ...C Programming Manual References 4 8 2 6 1 Numbering Plan Main Features Group Paging Group Paging Answer Paging Deny Set Cancel 4 17 2 9 System Options Option 1 PT Fwd DND Paging to DND Extension Optio...

Page 206: ...wer a call APT DPT SLT PBX SLT DPT Extn 101 Extn 101 APT Extn 102 Extn 102 SLT EXtra Device Port XDP Mode Allows an SLT to be connected to a DPT which is connected to a Super Hybrid port of the PBX Un...

Page 207: ...s ring when a call is received except for when the digital proprietary telephone DPT is in Hands free Answerback mode 8 1 1 Hands free Answerback or voice calling mode Alternate Receiving Ring Voice 9...

Page 208: ...is connected to the slave DPT in parallel mode the SLT acts as a parallel extension of the master DPT If connected in XDP mode the SLT acts as an independent extension Installation Manual References K...

Page 209: ...ing settings are available The three programmer codes used for PC programming can be set through Maintenance Console For more information about programmer codes see Section 2 1 2 Access Levels in the...

Page 210: ...for the following access codes where a pause is automatically inserted between the user dialed access code and the subsequent digits a Host PBX Access code 8 1 5 Host PBX Access Code Access Code to th...

Page 211: ...ated to be used with the PC Phone or PC Console Pop up Screen An image containing information about the caller appears when a call is received Voice Memo Conversations are recorded at any time and can...

Page 212: ...e 1 Connection Methods for On site Programming Method Description Required Hardware Serial Interface RS 232C port The PC is connected to the PBX via the Serial Interface RS 232C port of the PBX USB Th...

Page 213: ...he PBX with the modem RMT card and user supplied modem On site modem The modem is connected to the Serial Interface RS 232C port and also to either an extension port which is assigned as the DIL DID d...

Page 214: ...rences 13 1 11 1 Main RS 232C External Modem Command Automatic Initialization RS 232C External Modem Command Manual Initialization 1 Manual Initialization 5 Remote Password System Password PC Programm...

Page 215: ...is assigned to an SDN extension secretary through COS programming SDN extensions secretaries can make calls for PDN extensions bosses on the SDN button For example a boss can ask a secretary to make...

Page 216: ...esponding PDN extension or another corresponding SDN extension Rapid red flashing A call is arriving at an Incoming Call Distribution ICD group in Ring Distribution method that this extension is a mem...

Page 217: ...buttons Off Off Off SDN buttons Off Ext 102 Ext 103 Secretary PDN buttons Off Off Off Red On SDN buttons Off Ext 103 Ext 101 Red On Ext 101 5 A Call From 222 2222 Arrives at Ext 101 Rapid Red Flashing...

Page 218: ...sion When a PDN extension has an idle CO line button or ICD Group button calls will arrive on the following buttons according to the following priority Incoming intercom calls to an ICD group ICD Grou...

Page 219: ...et Caller information such as Caller ID is not shown immediately on a PT when a call is received while delayed ringing is set SDN buttons can be set to not ring only flash for incoming calls However t...

Page 220: ...is no memory loss except the memories of Automatic Callback Busy Camp on 1 1 4 Automatic Callback Busy Camp on and Call Park 3 1 5 Call Park 13 1 9 Power Failure Transfer Description If the power sup...

Page 221: ...line card Note Through system programming it is possible to allow CO line calls that are established during a power failure to be maintained even when the power returns and the connection is switched...

Page 222: ...ain the symbol which requires a number to be entered in its place when the message is selected at an extension Depending on the content of the preprogrammed messages this feature can be used to record...

Page 223: ...Busy Override Deny 5 1 3 Executive Busy Override PC Programming Manual References 4 17 2 9 System Options Option 1 PT Operation Privacy Release by SCO key 6 5 4 1 4 Wired Extension Flexible Button Typ...

Page 224: ...xtension numbers of either PBX e g 10XX for PBX 1 20XX for PBX 2 to allow calls to be routed properly Case 1 Extension 1012 of PBX 1 dials extension number 2011 Extension 1012 of PBX 1 is connected to...

Page 225: ...access number 7 PBX code 953 and extension number 1011 Extension 1011 of PBX 1 is connected to extension 1011 of PBX 3 TIE Line and CO Line Connection To connect the TIE line with the CO line the fol...

Page 226: ...ment of the DID or DIL call destination of PBX 1 4 1 5 DID Direct Inward Dialing 12 3 10 3 DID Table DID Destination Day Lunch Break Night 453 DID Destination b FWD Call Transfer Intercept Routing to...

Page 227: ...etwork TIE Line 9 211 4567 211 4567 Outside Party Interface Extn 1011 CO Line CO Line Dials 802 9 211 4567 211 4567 Telephone Company PBX 1 PBX 2 Interface TRG 2 Extn 2011 Explanation 1 Extension 1011...

Page 228: ...Explanation 1 Extension 1011 of PBX 1 dials the TIE line access number 7 PBX code 952 Idle Line Access number of PBX 2 9 and telephone number 211 4567 or dials the Trunk Group Access number of PBX 1 8...

Page 229: ...BX 1 PBX 2 Interface TRG 2 Extn 2011 Explanation 1 Extension 1011 of PBX 1 dials the Idle Line Access number of PBX 1 9 and telephone number 211 4567 2 PBX 1 modifies the call adds the Idle Line Acces...

Page 230: ...ng TIE line call can make a CO line call through this PBX i e PBX 2 depends on the COS that is assigned to the trunk group of this PBX that the incoming TIE line is connected to If the COS of the trun...

Page 231: ...Interface Extn 1011 PBX 1 CO Line CO Line Dials 8 02 9 211 4567 211 4567 211 4567 Telephone Company Extn 1012 Extn 2001 Dials 8 02 verification code entry feature no verification code verification co...

Page 232: ...ecause COS 2 is not blocked from accessing TRG 3 of PBX 2 PBX Code Method Access with PBX Code TIE Line Network TIE Line 952 9 211 4567 Outside Party Interface Extn 1011 PBX 1 PBX Code 951 CO Line CO...

Page 233: ...r Intercept Routing to the CO Line Example TIE Line Network TIE Line 952 1011 Forwarded Transferred Intercepted to 211 4567 Outside Party Extn 1011 Extn 1011 CO Line CO Line Dials 7 952 1011 211 4567...

Page 234: ...4567 Outside Caller TRG 2 DISA PBX 1 PBX Code 951 PBX 2 PBX Code 952 Explanation 1 The outside caller dials the DISA phone number of PBX 1 Idle Line Access number of PBX 1 9 and telephone number 1 33...

Page 235: ...depending on the TIE line network configuration 11 1 9 1 TIE Table Removed Number of Digits Added Number Trunk Group Programming Examples Your PBX is PBX 1 and there are four PBXs in your TIE line ne...

Page 236: ...no to PBX 4 3XXX Location 03 The hunt sequence by dialing 4XXX The 1st route trunk group TRG 2 Sending no to PBX 4 4XXX b PBX Code Method Access with PBX Code 4 8 2 6 1 Numbering Plan Main Features T...

Page 237: ...uence by dialing 7 PBX Code 952 XXXX The 1st route trunk group TRG 1 Sending no to PBX 2 952 XXXX Location 02 The hunt sequence by dialing 7 PBX Code 953 XXXX The 1st route trunk group TRG 1 Sending n...

Page 238: ...match is found in the table the call will be modified according to the table and send to the corresponding PBX PBX 3 3 The number sent from PBX 2 3011 is an extension number of PBX 3 The call is recei...

Page 239: ...the match is found in the table the call will be modified according to the table and send to the corresponding PBX PBX 3 3 The number sent from PBX 2 953 1011 has the PBX code of PBX 3 953 The call is...

Page 240: ...t priority Trunk Group that is available The dialed number is modified if a removed number of digits and or added number is assigned No Not treated as a call which uses the TIE line Is the dialed numb...

Page 241: ...xtension No of this PBX No No Yes Does the corresponding extension exist Yes Yes Yes Is the extension idle Calls the extension Sends a reorder tone or sends the call to an operator Intercept Routing N...

Page 242: ...00 Extn 2999 A Master B Master C Master QSIG Network A Slave C Slave B Slave Extn 3000 Extn 3999 TIE Line Call by Own PBX Extension Number TIE line calls can be made using your own PBX extension numbe...

Page 243: ...ler will hear a busy tone If required Intercept Routing can be activated The Inter digit time can be assigned for TIE line calls 4 4 2 3 Timers Counters Miscellaneous Incoming Call Inter digit Timer T...

Page 244: ...can access their mailboxes directly using the Message Waiting button The VPS features available at extensions in a network are shown below No Feature Remote VPS Local VPS 1 Automatic Configuration Qu...

Page 245: ...7 Telephone Company Hello Please enter extension number VPS PBX 8 Extn 201 Extn 202 Extn 101 Mailbox 101 Mailbox 201 Mailbox 202 Explanation A CO line call is answered by the AA service of the VPS Th...

Page 246: ...call is forwarded to the VPS and answered by mailbox 201 If the outside caller leaves a message the VPS sends a Message Waiting notification to the extension using Enhanced QSIG information over the...

Page 247: ...h VPS can provide voice mail services for extensions connected to other PBXs in the network Conditions Hardware Requirement The KX TDA6920 KX TDA0920 or KX TDA5920 SD Memory Card for Software Upgrade...

Page 248: ...disabled for the mailbox using the Class of Service COS setting of the VPS Otherwise there may be an answering delay of about 6 seconds PC Programming Manual References 3 35 1 3 Option New Card Insta...

Page 249: ...d 2 Network PBX ID Assignment Assign a Network PBX ID to each PBX in the network 11 2 9 2 Network Data Transmission Network Data Transmission for Centralized Operator Feature Network PBX ID IDs 1 8 Ca...

Page 250: ...OFF ON ON ON OFF OFF OFF ON 4001 Busy 4001 Busy 4001 Busy PBX 3 PBX 5 PBX 4 Network ID 3 Idle 4001 NDSS Busy IP GW QSIG IP data is routed through the network according to the routing tables of the IP...

Page 251: ...will display the status of the extension connected to another PBX Removing or Editing a Registered Extension Monitor PBX To monitor a new extension when 250 extensions are already being monitored it...

Page 252: ...irst time that a button for a newly registered extension is created Once an NDSS button has been activated by being pressed the first time any further NDSS buttons for the same monitored extension wil...

Page 253: ...4 NDSS Key Table PT Programming Manual References 511 Manager Assignment Feature Manual References 13 1 13 PRIVATE NETWORK FEATURES 13 1 18 PRIVATE NETWORK FEATURES QSIG 13 1 23 Private Network Featur...

Page 254: ...ement The KX TDA6920 KX TDA0920 or KX TDA5920 SD Memory Card for Software Upgrade to Enhanced Version must be installed in the PBX that will support virtual PSs The conditions for 9 1 4 ICD Group Feat...

Page 255: ...is used to forward an incoming call to one other PBX Therefore if a PS is registered at 3 other PBXs 3 private network channels are needed to forward a single call to all of the PBXs Each PBX can stor...

Page 256: ...Distribution Group Distribution Method Feature Manual References 9 1 4 ICD Group Features Outside Destinations 13 1 18 PRIVATE NETWORK FEATURES QSIG Description QSIG is a protocol which is based on IS...

Page 257: ...G CLIP COLP Calling Connected Line Identification Presentation and CNIP CONP Calling Connected Name Identification Presentation Calling Name Identification Restriction CNIR Prevents the caller s name...

Page 258: ...is busy an extension user can set to receive callback ringing when the called party becomes free When the user answers the callback ringing that party s number is automatically dialed Conditions This...

Page 259: ...1 dials extension number 2000 and the call is sent to extension 2000 of PBX 2 through QSIG network 2 The call is forwarded to the forward destination of CO line calls of extension 2000 which is extens...

Page 260: ...nd or name to the QSIG network when the extension user answers an incoming call The caller can see the number and or name of the answering party on his telephone display when the call is answered CLIP...

Page 261: ...and COLP and COLR by pressing the COLR button A flexible button can be customized as the CLIR or COLR button PC Programming Manual References 3 14 1 1 Slot Port Property PRI Port KX TDA100 KX TDA200 K...

Page 262: ...ough QSIG network 2 The call is transferred from extension 2000 to extension 1001 of PBX 1 3 The call between PBX 1 and PBX 2 is released and the call is connected directly to the transfer destination...

Page 263: ...rough this network VoIP networks support private network communications using TIE line service Example PBX 1 PBX 2 Extn 1000 Extn 1999 Extn 2000 Extn 2999 IP GW Router IP GW PBX 3 IP GW Extn 3000 Extn...

Page 264: ...Explanation Calls are routed to the IP address of each IP GW card based on the leading number dialed Automatic Rerouting of VoIP Calls to Public CO Lines When a VoIP call cannot be completed successf...

Page 265: ...ed to public CO lines PC Programming Manual References 3 20 1 1 Slot Port Property IP GW Port 4 9 2 6 2 Numbering Plan Quick Dial Use quick dial for rerouting to public CO when TIE line does not work...

Page 266: ...n with CS Each PS communicates with the PBX wirelessly through a cell station CS Each CS is connected to the PBX and sends and receives radio waves to and from different PSs within its range using dif...

Page 267: ...rmation about connecting PSs to CSs see the Quick Installation Guide for the relevant CS A PS can only be assigned an extension number of 4 digits or less KX TDA600 When an EMEC card is installed the...

Page 268: ...O Status Display in Standby KX WT125 126 only Need System Restart KX TDA50 only 6 17 4 2 6 Portable Station Single CO Appearance KX TDA50 only 13 1 26 PS Directory Description A portable station PS us...

Page 269: ...vailable channels of a CS will become busy just by ringing each PS Assigning a group of PSs to a PS ring group alleviates this strain on the CS because only one channel is needed to ring a PS ring gro...

Page 270: ...e case of a CO line call will display the Caller ID information for the call These PSs will ring individually when a call is directed to their assigned extension numbers programming not shown here PS...

Page 271: ...ing Group Member ICD Group Member ICD Group Member ICD Group Member Incoming call Incoming call ICD Group Member ICD Group PS Ring Group Explanation The PS ring group has four for KX TDA50 or six for...

Page 272: ...will hear a ringback tone A PS ring group will only ring one call at a time on its member PSs If a PS ring group is ringing one call when another call is directed to the group the group will appear bu...

Page 273: ...performed The extension which is connected to the lowest numbered port on the card installed in the lowest numbered slot can perform both personal programming and system programming regardless of the...

Page 274: ...1 PT Programming Manual References 2 1 PT Programming 516 Programming Mode Limitation Feature Manual References 3 1 20 COS Class of Service 11 1 1 Manager Features 21 1 Capacity of System Resources Op...

Page 275: ...Section 14 Features and Configurations Q Document Version 2010 11 Feature Manual 275...

Page 276: ...Desired Number Quick Dialing 01 Quick Dialing 02 Quick Dialing 03 110 5 2011 9110 CO Line Call 3016 Room Service 90123456789 Headquarters Installing an EMEC MEC card in the PBX allows a separate set o...

Page 277: ...ons 11 1 1 Manager Features Flexible Numbering Type 1 Pattern 1 with 2 Pattern 2 without Select whether or not the prefix must be entered before dialing feature numbers Example Call Pickup feature num...

Page 278: ...278 Feature Manual Document Version 2010 11 14 1 2 Quick Setup...

Page 279: ...Section 15 Features and Configurations R Document Version 2010 11 Feature Manual 279...

Page 280: ...ing Call Log This feature is available for display PT users while on hook If the Outgoing Call Log is used to redial an outside party or a number already stored in the Outgoing Call Log is manually re...

Page 281: ...tone may vary by country area Ring Tone Pattern Table The ring tone pattern table is categorized into three parts each containing a specified number of pattern plans The ring tone pattern table is ca...

Page 282: ...4 1 1 Wired Extension Extension Settings Option 1 Ring Pattern Table Option 6 ICM Tone 6 5 4 1 4 Wired Extension Flexible Button Optional Parameter Ringing Tone Type Number for Loop CO Single CO Group...

Page 283: ...ion to enter Room Status Control mode When in Room Status Control mode the corresponding Room Status Control button s light flashes red The Room Status Control button that was pressed determines which...

Page 284: ...is recommended to set the extension number of a room extension is the same as the room number for convenience If enabled through system programming check in and check out information is recorded by SM...

Page 285: ...Section 16 Features and Configurations S Document Version 2010 11 Feature Manual 285...

Page 286: ...can be selected through system programming Pattern A 80 column text without call charge information 1 2 3 4 5 6 7 8 9 Duration 8 00 00 00 00 01 05 00 01 05 00 01 05 00 01 05 00 01 05 00 01 05 00 01 05...

Page 287: ...f data logged by SMDR Each description below refers to data indicated above by the numbers in the parentheses Number in the Pattern Data Description 1 Date Shows the date of the call 2 Time Shows the...

Page 288: ...going Intercom Call Shows the dialed extension number followed by EXT Log in Log out Shows the Log in or Log out status Check in Check out Shows the check in or check out status 15 1 3 Room Status Con...

Page 289: ...re shown This setting is common throughout the PBX COS programming is also required 13 1 11 1 Main SMDR Print Information Outgoing Call 804 SMDR Outgoing Call Printing Incoming CO line call Controls w...

Page 290: ...1 11 1 Main SMDR SMDR Format Date Format Received call Controls whether the time of receiving an incoming CO line call is shown 13 1 11 1 Main SMDR Options SMDR Options Condition Code RC VR Answered c...

Page 291: ...timer expires the PBX begins measuring the duration of the call A display proprietary telephone PT shows the elapsed time of the call The starting time and the total duration of the call are logged b...

Page 292: ...of the telephone company and do not get recorded on SMDR because in this case this PBX recognizes the telephone company as the host PBX Therefore only long distance calls are recorded on SMDR Installa...

Page 293: ...subsequent digits 13 1 4 Pause Insertion Conditions TRS Toll Restriction TRS checks only the dialed telephone number excluding the Special Carrier Access code 17 1 6 TRS Toll Restriction ARS A pause i...

Page 294: ...Incoming Outgoing Call Log displays and the SVM Log display are also locked and the voice messages in the user s message box cannot be played back An extension personal identification number PIN is r...

Page 295: ...EC card is installed in the PBX System Speed Dialing numbers can be assigned separately for each tenant depending on the PBX used KX TDA50 Each tenant can select to use either the original set of comm...

Page 296: ...is required For the KX TDA100 KX TDA200 KX TDA600 an ESVM4 card on an OPB3 card is required SVM2 Card Up to two SVM2 cards can be installed in the PBX Each card is assigned a floating extension numbe...

Page 297: ...x for Extn 210 Message Box for Extn 103 SVM Card 1 ESVM4 Floating Extension No 591 default SVM Card 2 SVM2 Floating Extension No 592 default Block A Block B PBX 2 CH 2 CH 2 CH Message Recording Limit...

Page 298: ...nation for redirected calls Then the SVM ESVM card answers redirected calls plays back the relevant greeting message and records a voice message Incoming calls can be redirected to an SVM ESVM card by...

Page 299: ...hook If a message box contains only voice messages that have previously been listened to dial tone 2 is heard instead In addition if the user s telephone has a Message button or Message Ringer Lamp t...

Page 300: ...is information is cleared When the card to which an extension belongs is changed through system programming all the recorded voice messages and greeting messages for the extension will be cleared The...

Page 301: ...analog CO lines without the CPC service it is strongly recommended to prohibit Walking COS access If an extension user who is accessing his message box through an analog line goes on hook while the v...

Page 302: ...age Tone Detection Cyclic 6 1 4 1 1 Wired Extension Extension Settings Option 6 Display Lock SVM Lock 6 9 4 1 7 Wired Extension Simplified Voice Message 6 10 4 2 1 Portable Station Extension Settings...

Page 303: ...Section 17 Features and Configurations T Document Version 2010 11 Feature Manual 303...

Page 304: ...assigned to any one of the T1 card s 24 channels individually according to usage rates and customer needs 2 T1 Features The following table shows the features available for each channel type 1 TIE 2...

Page 305: ...er ID number 3 1 1 Caller ID Conditions If a T1 line is used as a public line the channel type depends on the contract with the telephone company PC Programming Manual References 3 17 1 1 Slot Port Pr...

Page 306: ...AFAS Trunk Answer From Any Station 17 1 3 Tenant Service Description Tenant service is a cost effective method of providing PBX services to different offices or companies located in the same building...

Page 307: ...specific background music BGM number can be used The audio source for each tenant can also be programmed to use the same audio source used for Music on Hold assigned to the entire PBX 11 1 4 Music on...

Page 308: ...can make calls to extensions in Tenants 1 and 2 but not 3 c Extensions in Tenant 3 are either COS 5 or 6 They can make calls to other extensions in Tenant 3 only COS 6 COS 1 COS 2 Extension User Group...

Page 309: ...either COS 3 or 4 They can access trunk groups 3 and 4 c Extensions in Tenant 3 are either COS 5 or 6 They can access trunk groups 5 and 6 Trunk Group 1 Trunk Group 2 Trunk Group 3 Trunk Group 4 Trun...

Page 310: ...erator Assignment 320 ARS Mode 711 Music on Hold Feature Manual References 21 1 Capacity of System Resources 17 1 4 Timed Reminder Description An extension can be preset to ring at a certain time to a...

Page 311: ...ces 15 1 3 Room Status Control Operating Manual References 1 3 65 Timed Reminder 1 3 72 Wake up Call 17 1 5 Time Service Description Time modes are used by many PBX features to determine how they will...

Page 312: ...such as morning breaks and afternoon breaks and multiple days such as the morning shift and the afternoon shift following lunch A tenant s Time Table is programmed to control when each time mode start...

Page 313: ...Features f Toll Restriction TRS level of each COS g COS numbers which are permitted restricted to access certain trunk groups External Call Block 3 1 14 CO Line Access h Outgoing Message OGM for Timed...

Page 314: ...as the time mode for holidays and a holiday begins December 31st and ends January 1st all PBX features will use their night settings from 0 00 A M on December 31st until 0 00 A M on January 1st 5 Tim...

Page 315: ...atures Time Service Day Lunch Break Night Switch 4 11 2 7 1 Class of Service COS Settings Extension Feature Time Service Switch 6 5 4 1 4 Wired Extension Flexible Button Type Parameter Selection for T...

Page 316: ...each time mode level 1 grants the highest level of authorization allowing all CO line calls to be made and level 7 grants the lowest level of authorization prohibiting all CO line calls from being ma...

Page 317: ...Checks the TRS level of the extension s COS in the current time mode Denied Code Tables Denied Code Tables are preprogrammed lists containing the first few digits leading number of telephone numbers w...

Page 318: ...he user can make a CO line call to any number stored in System Speed Dialing TRS Level The TRS level is determined by the telephone codes set in the Denied Code Tables and Exception Code Tables As sho...

Page 319: ...on Code Tables Level 1 Not Programmable Not Programmable Level 2 011 Leading number to deny international calls 011xx Leading number for countries to be allowed Level 3 1123755 Leading number to deny...

Page 320: ...3 Overseas Sales Cellular Phone Calls Company Cellular Phone International Calls Long Distance Calls Local Calls Level 4 Accounting International Calls Long Distance Calls Cities where Clients are Lo...

Page 321: ...rform a TRS check for numbers that contain non digits or By default the PBX ignores No Check any non digits that are dialed which is useful in preventing unauthorized calls which could possibly be mad...

Page 322: ...If two or more of these features are used simultaneously Dial Tone Transfer is used while the extension is locked for example the TRS level of the feature with the highest priority is applied for the...

Page 323: ...RS Automatic Route Selection 3 1 14 CO Line Access 3 1 20 COS Class of Service 16 1 4 Speed Dialing System 17 1 5 Time Service 21 1 Capacity of System Resources Document Version 2010 11 Feature Manual...

Page 324: ...324 Feature Manual Document Version 2010 11 17 1 6 TRS Toll Restriction...

Page 325: ...Section 18 Features and Configurations U Document Version 2010 11 Feature Manual 325...

Page 326: ...y Telephone PT display except for PT system programming 13 1 29 PT Programming five languages max Type 2 PT system programming data one language max LPR software on a slot card software data KX TDA100...

Page 327: ...Section 19 Features and Configurations V Document Version 2010 11 Feature Manual 327...

Page 328: ...orded on SMDR as the call originator instead of the extension number of the actual extension used 16 1 1 SMDR Station Message Detail Recording Verification Code Entry through DISA This feature is also...

Page 329: ...Manager Features 21 1 Capacity of System Resources Operating Manual References 1 3 67 Verification Code Entry 3 2 2 Manager Programming 19 1 2 Virtual PS Description An extension number can be assigne...

Page 330: ...other PBXs can be called at the same time 13 1 16 Private Network Features Network ICD Group PS Roaming by Network ICD Group One PS can be registered at up to 4 PBXs Using virtual PSs in an ICD Group...

Page 331: ...can record the message for each extension and leave notification on the corresponding extension if the called extension is not able to answer calls 1 VM Group Type Type Description VM DTMF Group A gr...

Page 332: ...PT Digital Integration as shown in the following Programming Example of Extension Port and Programming Example of VM DPT Group Programming Example of Extension Port DPT Property Slot 3 3 4 4 5 5 6 6 P...

Page 333: ...gned on the trunk group which receives the call by the Intercept Routing feature Conditions General It is possible to call an extension extension port in a VM group directly If the calls are routed di...

Page 334: ...ept Routing If the Intercept to Mailbox setting is enabled through system programming the PBX sends the mailbox number of the intercepted extension to the VPS Therefore the caller can leave a message...

Page 335: ...ialing his mailbox number Direct Mailbox Access It is possible to disable this feature by COS programming on the VPS 7 VPS CO Line Service Automatic Time Mode Notification for Incoming Call 1 Multiple...

Page 336: ...stom Service 30 Port No CO Line No 01 02 Day 105 102 Lunch 100 100 Night 100 100 Break 105 102 DIL Destination VM Trunk Group No Tenant No 1 2 1 2 Explanation A CO line call handled by DIL distributio...

Page 337: ...ht 1 2 Trunk Group No Company Greeting No Incoming Call Service Custom Service 11 Custom Service 29 Custom Service 31 Custom Service 12 Custom Service 21 Custom Service 15 Custom Service 42 Custom Ser...

Page 338: ...ature using the recorded message 13 1 1 Paging 12 Live Call Screening LCS A PT or PS user can monitor his own mailbox while a caller is leaving a message and if desired answer the call by pressing the...

Page 339: ...an be programmed to either end recording or continue recording the conversation after the call is intercepted through personal programming LCS Mode Set After Answering 6 1 4 1 1 Wired Extension Extens...

Page 340: ...r Two way Transfer 6 18 4 3 DSS Console Type Ext No Floating Ext No for Two way Record Ext No Floating Ext No for Two way Transfer Ext No Floating Ext No for Voice Mail Transfer Ext No of Mailbox for...

Page 341: ...The caller leaves a message If the call reroutes to the floating extension number of the VM DTMF Group or the extension in the VM DTMF group by such as the FWD feature when the VPS answers the call t...

Page 342: ...S Sequence Parameter Transmitted Command In AA Service Mode In VM Service Mode Answer by Mailbox Default Switching to VM command Recording message command 6 H H Mailbox No Recording message command H...

Page 343: ...a message in the mailbox of the desired extension 3 1 8 Call Transfer The extension user should use the Voice Mail VM Transfer button when transferring a call to the mailbox of the VPS When the exten...

Page 344: ...ing the extension user that there is a message waiting in his mailbox When the Message button light turns on pressing the button allows the extension user to play back the messages stored in his mailb...

Page 345: ...set DND 4 1 9 DND Do Not Disturb 4 Answer The called extension has answered the call 5 FWD VM RBT FWD to Voice Mail ringback tone The called extension has set FWD to VPS and the PBX is calling anothe...

Page 346: ...VPS 5 21 3 8 1 VM DTMF Group System Settings Timing Waiting Time before Sending Follow on ID It is possible to assign the time period between when the VPS transfers the call using the AA service to t...

Page 347: ...10 4 2 1 Portable Station Extension Settings Option 1 Programmed Mailbox No 6 13 4 2 3 Portable Station Flexible Button Type Ext No Floating Ext No for Voice Mail Transfer 6 18 4 3 DSS Console Type Ex...

Page 348: ...348 Feature Manual Document Version 2010 11 19 1 5 Voice Mail DTMF Integration...

Page 349: ...Section 20 Features and Configurations W Document Version 2010 11 Feature Manual 349...

Page 350: ...d 3 1 20 COS Class of Service the Itemized Billing code of the specified extension is applied 1 1 3 ARS Automatic Route Selection the specified extension number is recorded on SMDR as the call origina...

Page 351: ...ure 5 1 6 Extension PIN Personal Identification Number If a DSS Console is connected to a PT and the DSS Console is continuously used with the PT after the Walking Extension has been performed the new...

Page 352: ...ine call the Whisper OHCA will become disabled and the calling extension will hear a ringback tone While an extension is receiving a Whisper OHCA if the extension user places the current intercom call...

Page 353: ...call using Live Call Screening LCS or when recording a conversation using Two way Record 19 1 4 Voice Mail DPT Digital Integration c Receiving an Off hook Call Announcement OHCA 12 1 3 OHCA Off hook C...

Page 354: ...INTEGRATED SERVICES DIGITAL NETWORK FEATURES Flexible Button Assignment 6 1 3 Flexible Buttons Transfer Recall Destination for Call Transfer and Call Park The setting assigned to the wired telephone w...

Page 355: ...13 1 2 Paralleled Telephone Operating Manual References 1 3 76 Wireless XDP Parallel Mode Document Version 2010 11 Feature Manual 355 20 1 4 Wireless XDP Parallel Mode...

Page 356: ...356 Feature Manual Document Version 2010 11 20 1 4 Wireless XDP Parallel Mode...

Page 357: ...Section 21 Appendix Document Version 2010 11 Feature Manual 357...

Page 358: ...de 10 digits 10 entries trunk group Number of Characters of Name 20 Printing message 8 Queuing Time Table 64 128 Ring Tone Pattern Plan 8 Simultaneous Programmers one system programmer 63 personal pro...

Page 359: ...t entries tenant Groups Item KX TDA50 KX TDA100 KX TDA200 KX TDA600 Conference Group 8 32 members group Not Available Call Pickup Group 64 96 Idle Extension Hunting Group 64 16 extensions group 128 16...

Page 360: ...l Log PS 100 records extn 140 records system 100 records extn 640 records system 100 records extn 2560 records system Incoming Call Log PT 100 records extn 480 records system 100 records extn 3040 rec...

Page 361: ...ication Table 32 entries Leading Number 3 digits PBX Code 7 digits NDSS Monitored PBX 8 NDSS Registered Extensions for Monitor PBX 250 CTI Item KX TDA50 KX TDA100 KX TDA200 KX TDA600 PC Console 2 8 PC...

Page 362: ...available for that PBX model The table below lists the features that are available depending on the PBX model KX TDA50 KX TDA100 KX TDA200 KX TDA600 1 1 6 Automatic Fax Transfer 3 1 13 CLIP Calling L...

Page 363: ...n Tone 2 Confirmation Tone 3 Confirmation Tone 4 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2 CO Line Call Limit Warning Tone DND Tone Confirm...

Page 364: ...terns Default Hold Alarm Tone 15 s Call Waiting Tone 1 Single Double Triple S Double 1 s Call Waiting Tone 2 Ring Tone Patterns Default OR 1 s 364 Feature Manual Document Version 2010 11 21 3 Tones Ri...

Page 365: ...n 21 1 Capacity of System Resources 21 4 2 KX TDA100 KX TDA200 PMPR Software File Version 1 1xxx New Contents 5 1 2 Emergency Call CLIP Number Notification 13 1 2 Paralleled Telephone Digital XDP 15 1...

Page 366: ...n Code 17 1 5 Time Service Features Using Time Service 21 1 Capacity of System Resources 21 4 3 KX TDA100 KX TDA200 PMPR Software File Version 2 0xxx New Contents 5 1 8 External Relay 5 1 9 External S...

Page 367: ...Inward System Access DISA Automatic Walking COS DISA Call Transfer from Outside Destination 9 1 2 ICD Group Features Group Call Distribution Automatic Call Distribution ACD 9 1 4 ICD Group Features Ou...

Page 368: ...0920 SD Memory Card for Software Upgrade to Enhanced Version only Features 3 1 22 CTI Computer Telephony Integration SD Memory Card required for some features only 4 1 7 DISA Direct Inward System Acce...

Page 369: ...A Direct Inward System Access 6 1 3 Flexible Buttons 9 1 11 Intercept Routing 9 1 13 Intercom Call 10 1 1 LED Indication 10 1 2 Line Preference Incoming 10 1 3 Line Preference Outgoing 11 1 4 Music on...

Page 370: ...P PT IP Proprietary Telephone 12 1 2 OGM Outgoing Message 13 1 5 PC Console PC Phone 13 1 24 PS Portable Station 15 1 3 Room Status Control 21 1 Capacity of System Resources 21 4 7 KX TDA50 PSMPR Soft...

Page 371: ...tation Selection Changed Contents 3 1 22 CTI Computer Telephony Integration 6 1 3 Flexible Buttons 6 1 4 Flexible Numbering Fixed Numbering 15 1 1 Redial Last Number 16 1 1 SMDR Station Message Detail...

Page 372: ...ork Features PS Roaming by Network ICD Group 13 1 23 Private Network Features VoIP Voice over Internet Protocol Automatic Rerouting of VoIP Calls to Public CO Lines 16 1 5 SVM Simplified Voice Message...

Page 373: ...Automatic Call Distribution ACD 9 1 4 ICD Group Features Outside Destinations 13 1 13 PRIVATE NETWORK FEATURES TIE Line Call by Own PBX Extension Number 13 1 14 Private Network Features Centralized Vo...

Page 374: ...Inward Dialing 13 1 14 Private Network Features Centralized Voice Mail PBX Code Method Changed Contents 1 1 6 Automatic Fax Transfer 3 1 3 Call Log Incoming 3 1 8 Call Transfer 4 1 7 DISA Direct Inwa...

Page 375: ...nference Group Call KX TDA50 only 5 1 3 Executive Busy Override One touch Executive Busy Override KX TDA50 only 13 1 25 PS CO Status Display KX WT125 KX WT126 only KX TDA50 only Document Version 2010...

Page 376: ...376 Feature Manual Document Version 2010 11 21 4 12 KX TDA50 PSMPR Software File Version 6 0xxx...

Page 377: ...Index Document Version 2010 11 Feature Manual 377...

Page 378: ...ansfer Screened Call Transfer with Announcement 45 Call Transfer Unscreened Call Transfer without Announcement 45 Call Waiting 48 Call Waiting Caller ID Visual Caller ID 49 Call Waiting Tone 50 Callba...

Page 379: ...Tables 318 Exclusive Call Hold 36 Exclusive Features Table 362 Executive Busy Override 95 Executive Busy Override Deny 95 Extension Dial Lock 96 Extension Feature Clear 97 Extension Personal Identifi...

Page 380: ...ssage Outgoing OGM 196 Message Printing 222 Monitor Call 41 Multiple FWD 121 Multiple VPSs 247 Music on Hold 193 Music Background BGM 28 Mute 194 N NDSS Network Direct Station Selection 248 Network Di...

Page 381: ...M Built in Simplified Voice Message 296 SVM Log 299 System Speed Dialling TRS Barring Override by 316 T T1 Line Service 304 TAFAS Trunk Answer From Any Station 305 Tenant Service 306 Terminate 108 Ter...

Page 382: ...X XDP Parallel Mode Wireless 352 XDP Digital 206 382 Feature Manual Document Version 2010 11 Index...

Page 383: ...Document Version 2010 11 Feature Manual 383 Notes...

Page 384: ...yrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networ...

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