Panasonic KX-TD816E, Installation Manual, Page: 144 / 600

C
3 Features
3-44 Features
C
onsultation Hold
Description
Allows the extension user to place a call on hold temporarily to
transfer it or make a Conference call or make Call Splitting. The
held call cannot be retrieved from other extensions.
Conditions
• With a proprietary telephone, Consultation Hold is established by
pressing TRANSFER or CONF button. With a single line telephone, it
is established by pressing the Register Recall button.
• With a single line telephone, the user can hold a call only to transfer it.
• Doorphone calls and paging calls cannot be placed on Consultation
Hold.
• A new incoming call will not arise at the extension which is keeping a
call on Consultation Hold. The extension is regarded as busy.
• If a calling party is placed on hold, music is sent to the party, if
available (Music on Hold).
• If a call on hold is not retrieved in a specific period of time, Transfer
Recall starts.
• If an outside call is placed on hold and not retrieved in 30 minutes, it is
automatically disconnected.
Programming References
Section 4, System Programming,
[201] Transfer Recall Time
[990] System Additional Information, Fields (2), (5)
Feature References
Section 3, Features,
Call Splitting
Call Transfer, Unscreened
Call Transfer, Screened – to Conference
CO Line Music on Hold
Call Transfer, Screened – to
Extension
Operation References
Not applicable.