Conditions
1. Calls which can arrive at UCD group (05-32)
are:
(1) Outside calls
• Incoming outside calls via DIL (1:1) for
which call destination is set as FDN of a
UCD group
• Incoming outside calls via DID by dialing
FDN of a UCD group
• Incoming outside calls via DISA by dialing
FDN of a UCD group
• Incoming outside calls transferred by the
Extension or Attendant Console
(2)Extension calls
• Calls made by extension or attendant
console by dialing FDN of UCD group
• Calls transferred by extension or attendant
console by dialing FDN of UCD group.
2. Login and Logout
Members can leave the group temporarily
when they will be away from their desks, to
prevent calls being sent to their extension.
(Logout)
They can return to the group when they are
ready to answer a call. (Login)
Refer to Section 4-D-8.00 “Uniform Call
Distribution (UCD)- Log Out” for more
information on login and logout.
3. Busy status
• When “Do Not Disturb (DND)” or “Call
Forwarding” has been set to the extension.
• When any one of PDN is used.
(Including using own PDN as an SDN at
another extension)
• When the extension is off-hook.
<LCD display> (Extension user only)
When all extensions within a UCD group are
busy, the display, if provided, of the caller's PITS
shows:
1234: UCD GRP 12
FDN UCD group number
↓
↓
4. Overflow destination
One of the following three destinations can be
assigned as the overflow destination (OFDN)
per UCD group (05-32)
• Attendant Console
• Extension
• Another UCD Group (05-32)*
* UCD group (01-04) is not available to set as
the overflow destination of a UCD group
(05-32).
<LCD display> (Extension user only)
When a call to a UCD group is transferred and
placed to another UCD group assigned as
overflow destination, the display, if provided, of
the caller's PITS shows:
→
5678: UCD GRP 08
(Treatment of the calls transferred to the overflow
destination (OFDN))
(1) What if the overflow destination is busy?
The call is put in the waiting queue, and will
begin to ring at the overflow destination as
soon as it becomes idle.
or
The call may begin to ring at a group
member's extension, if it becomes idle while
overflow destination is still busy.
Is overflow
destination idle?
The call begins to
ring at a group
member's extension.
The call begins to
ring at overflow
destination.
The call is put in
the waiting queue.
No
Yes
3-D-14-3
(40993)
Summary of Contents for KX-T336
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Page 11: ...Section 1 System Outline ...
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Page 49: ...Section 2 Installation ...
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Page 171: ...Section 3 System Features and Operation ...
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Page 403: ...Section 4 Station Features and Operation Proprietary Integrated Telephone System PITS ...
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Page 418: ...4 A 10 Programmable Feature buttons F1 F2 F3 TRANSFER PF01 PF02 PF03 ...
Page 424: ...Location Type 20 50 1 VOLUME Control 2 RINGER Volume Selector 3 MEMORY Switch 4 A 16 1 2 3 ...
Page 579: ...Section 5 Station Features and Operation Single Line Telephone SLT ...
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Page 677: ...Section 6 Station Features and Operation Attendant Console ATT ...
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Page 813: ...Section 7 Preparation for Programming and Maintenance VT220 and Compatibles ...
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Page 877: ...Section 8 Preparation for Programming and Maintenance Dumb Type Terminal ...
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Page 907: ...Section 9 System Programming VT220 and Compatibles ...
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Page 1127: ...Section 10 System Programming Dumb Type Terminal ...
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Page 1293: ...Section 11 System Programming Proprietary Integrated Telephone System PITS ...
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Page 1321: ...Section 12 Station Programming Proprietary Integrated Telephone System PITS ...
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Page 1360: ...9 00 Charge Management 9 01 Charge Management Outline 12 C 33 70695 ...
Page 1369: ...12 C 42 70695 Examples of SMDR Printout 1 All CO Lines and Account Codes Meter Charge ...
Page 1370: ...12 C 43 70695 2 All Extensions Meter Charge ...
Page 1371: ...12 C 44 70695 3 Each Extension Meter Charge 4 Attendant Consoles Meter Charge ...
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Page 1375: ...Section 13 Station Programming Attendant Console ...
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Page 1427: ...Section 14 Maintenance VT220 and Compatibles ...
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Page 1527: ...Section 15 Maintenance Dumb Type Terminal ...
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Page 1567: ...Section 16 Backup Utility On Site ...
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Page 1581: ...Section 17 Backup Utility Remote Location ...
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Page 1591: ...Section 18 Abbreviations ...
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Page 1595: ...Section 19 I n d e x ...
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