palmOne Treo 650 Using Instruction Download Page 186 | Manualshive

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184

:: Email

I am using Microsoft Exchange ActiveSync, but the last seven
days of email messages and Calendar events are not downloading
to my phone

Check with your system administrator to obtain the name of the mail server that offers
you wireless access to the corporate mail system. If you cannot obtain the name of
this server (some companies do not give it out, because they do not want wireless
access to their servers), you cannot synchronize email messages and Calendar events
with the server using Microsoft Exchange ActiveSync.

CrowAce.book Page 184 Tuesday, November 9, 2004 10:02 AM

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Summary of Contents for Treo 650

Page 1: ...using your Treo 650 smartphone by palmOne Includes setup information and instructions for most tasks CrowAce book Page 1 Tuesday November 9 2004 10 02 AM...

Page 2: ...f this software includes software modules developed by the Independent JPEG group All other brand and product names are or may be trademarks of and are used to identify products or services of their r...

Page 3: ...chronizing contacts and other information 35 Battery life 36 Where to learn more 37 first week using phone web and messaging 38 Phone overview 41 Dialing calls 44 Receiving calls 45 Using voicemail 46...

Page 4: ...rance 151 Applications settings 152 Button settings 153 Date and time settings 155 Power Preferences 156 Locking your phone and info 163 if something happens help 164 Upgrading from another Palm Power...

Page 5: ...re Digital Secure Digital input output SD SDIO Email Web browsing Text and multimedia messaging A digital camera Requires service contract with Cingular Wireless Requires high speed wireless data serv...

Page 6: ...r Treo 650 smartphone including phone email web browsing and messaging First Two Weeks Using Organizer Features Your Treo 650 is not just a phone It also includes a full featured Palm Powered organize...

Page 7: ...read this now getting started 5 read this now getting started CrowAce book Page 5 Tuesday November 9 2004 10 02 AM...

Page 8: ...h you have an activated mobile account with data services A location with wireless coverage for your phone An electrical outlet The computer with which you will synchronize your personal information T...

Page 9: ...lation CD includes desktop synchronization software and bonus software palmOne warranty Warranty does not cover damage by Secure Digital SD cards that do not meet SD Memory Card Specifications SD card...

Page 10: ...ions and names of the physical features of the Treo 650 smartphone Refer to these illustrations while following the instructions in this guide A Ringer switch B Infrared IR port C Antenna D SIM slot E...

Page 11: ...H Headset jack I Calendar button J Phone Send button K Side button L Volume button A G C B E F H I J K L D Be careful not to scratch or crush your Treo screen Do not store it in a place where other it...

Page 12: ...ait mirror C Battery door release D Speaker A C D B IMPORTANT The Treo 650 speaker includes a large magnet so be sure not to store your Treo near credit cards or other items that could be demagnetized...

Page 13: ...he battery compartment 3 Insert the battery into the compartment at a 45 degree angle and then press it into place 4 Slide the battery door onto the back of the phone until it clicks into place 5 When...

Page 14: ...ck the indicator light When the indicator light is solid red your Treo is charging When the indicator light turns solid green your Treo is fully charged If the indicator light does not turn on when yo...

Page 15: ...arged Partial battery icon Battery has some power and is not charging Empty battery icon Battery needs charging immediately Red lightning bolt Charging Green lightning bolt with full battery Fully cha...

Page 16: ...sert the SIM card into the SIM tray by aligning the notches until you feel it lock into place 3 Slide the SIM tray back into the phone 4 If your SIM card is not already activated follow the activation...

Page 17: ...s not connected to any mobile network You can still use the organizer and other Palm OS features This is ideal for airplane flights and for maximizing battery life Waking up the screen To use the Palm...

Page 18: ...d on the Treo keyboard enter the desired phone number 5 Press Phone Send to dial 6 When your call is complete press Power End or use the 5 way navigator to select Hang Up If No Service appears in the...

Page 19: ...u 4 Select Options and then select Phone Info If your phone number is not displayed exit Phone Info and make sure your SIM card is properly inserted in the SIM slot If your phone number still does not...

Page 20: ...CrowAce book Page 18 Tuesday November 9 2004 10 02 AM...

Page 21: ...first day learning the basics 19 first day learning the basics CrowAce book Page 19 Tuesday November 9 2004 10 02 AM...

Page 22: ...are several methods of scrolling Press the 5 way on the front of the Treo Press Right Left Up and Down to move to the next field button or action in that direction Press and hold Up to quickly scroll...

Page 23: ...n onscreen scroll bar Highlighting items The 5 way lets you highlight items before opening or selecting them When an onscreen button OK Cancel etc or pick list is highlighted the button acquires a glo...

Page 24: ...ou can jump directly to these buttons instead of scrolling to them From a list screen such as the Contacts list or Memos list press Right to jump to the first button From a screen where you create or...

Page 25: ...ing options in a pick list A range of options is often presented in a type of menu called a pick list which can be identified by a downward pointing arrow Pick lists are different from the application...

Page 26: ...reen turns off and when an active call lasts longer than a minute When using the keyboard most people find it easiest to hold the Treo with two hands and use the tips of both thumbs to press the keys...

Page 27: ...f press Option again When Option Lock is on this symbol appears in the lower right Entering other symbols and accented characters 1 Enter the character that corresponds to the symbol or accented chara...

Page 28: ...cented characters Enter then press Alt to select Enter then press Alt to select Enter then press Alt to select a o 0 A O 1 b or B p or P 2 c r or R 3 C s s d S S D D t or T e u E U D CrowAce book Page...

Page 29: ...f or F x or X x i y I Y l or L m or M _ n N Symbols and accented characters Enter then press Alt to select Enter then press Alt to select Enter then press Alt to select CrowAce book Page 27 Tuesday No...

Page 30: ...lication button can be used to open two applications To access a button s primary application simply press the button To access a button s secondary application press Option and then press the applica...

Page 31: ...t the application you want to use 3 Press Center to open the selected application Press Applications repeatedly to cycle through different categories of applications In the Applications View you can e...

Page 32: ...oftware that came with your Treo on the Software Installation CD System requirements Your computer should meet the following minimum system profiles for Windows or Mac computers Windows 2000 or XP or...

Page 33: ...able to the Multi connector on the bottom of your Treo with the HotSync button facing up Do not press the HotSync button until you are instructed to do so 4 Connect the charger cable to the Multi conn...

Page 34: ...ng on a Mac double click the CD icon on the desktop and then double click the palmOneSoftware pkg icon 3 Follow the onscreen instructions of the installation program Please note these important points...

Page 35: ...applications is transferred each time you synchronize your phone with your computer If you choose to synchronize with Outlook information from Contacts Calendar Tasks and Memos is synchronized with Ou...

Page 36: ...oftware If you have any problems synchronizing see Synchronization HotSync on page 176 for troubleshooting suggestions A HotSync button A If you use Microsoft Exchange ActiveSync your email and calend...

Page 37: ...and off on page 15 You can forward calls to a different number or let all calls be picked up by voicemail see Forwarding calls under certain conditions on page 51 As with any mobile phone if you are...

Page 38: ...ort from palmOne For up to date downloads troubleshooting and support information check out www palmOne com support treo650 If you need more information Books Many books on Palm Powered devices such a...

Page 39: ...first week using phone web and messaging 37 first week using phone web and messaging CrowAce book Page 37 Tuesday November 9 2004 10 02 AM...

Page 40: ...tore favorites for contacting people and opening applications Be sure you know how to turn on your phone before reading this section see Turning your phone on and off on page 15 Accessing the Phone ap...

Page 41: ...icon when your phone is connected to a headset that is enabled with Bluetooth wireless technology Appears when your phone is on The bars display the signal strength The stronger the signal the more ba...

Page 42: ...o battery is fully charged Indicates the number of unread text and multimedia messages Indicates the number of unread email messages You can select this icon to retrieve your messages Displays the cur...

Page 43: ...call by contact name you must create some contacts see Adding a contact on page 102 import them by synchronizing see Synchronizing contacts and other information on page 33 or import them from your S...

Page 44: ...rs that appear in web pages or in text email or multimedia messages 1 Use the 5 way to highlight the phone number you want to dial in the web page or text message 2 Press Center to open the Dial dialo...

Page 45: ...nd select the number you want to call and then press Phone Send again to dial To select from a chronological list of calls Select the Call Log favorite You can also access the Call Log by pressing Pho...

Page 46: ...or any key on your Treo except Phone Send Power End or the 5 way To immediately silence all system sounds including the ringer slide the ringer switch to Sound Mode Off When you silence the ringer yo...

Page 47: ...sages 1 Press Phone Send 2 From the Phone application Main View Dial Pad or Favorites press and hold 1 on the keyboard Treo dials Cingular Wireless s voicemail system 3 Enter your voicemail password u...

Page 48: ...the speakerphone feature is active Press Phone Send repeatedly to toggle between the Active call screen and the Main View of the Phone application To avoid accidentally pressing onscreen buttons while...

Page 49: ...manually dial additional numbers Dials any extra digits such as a password or extension that you assigned to a Speed Dial favorite button This button replaces the Dial Pad button during outbound call...

Page 50: ...m a number with caller ID that is not in your Contacts list you are prompted to add the number to your Contacts list To add the number select Yes To decline adding the number select No To permanently...

Page 51: ...all you can receive a second call When the second call comes in the Call Waiting dialog box appears giving you the following options for handling the second call To place the current call on hold and...

Page 52: ...select Hang Up and end all the calls To continue a conversation with one of the parties select Extract and then select the party you want to keep on the line Forwarding all calls You can forward all...

Page 53: ...a 1 Open the menus 2 Select Options and then select Call Preferences 3 Select the Forward all calls pick list and select Don t forward calls 4 Select any of the following pick lists When busy Forwards...

Page 54: ...g 3 Select the onscreen pick lists and then select your Call Barring preferences 4 Select OK Viewing minutes usage 1 Select the Call Log favorite button 2 Open the menus 3 Select Totals from the Recor...

Page 55: ...an t use both the letter and number for the same key For example the voicemail Quick Key is 1 The letter equivalent for that key is E so you cannot assign E as a Quick Key to another favorite button T...

Page 56: ...hold the Quick Key to instantly open the favorite 7 Optional Select the Ringtone pick list and select a special ringtone for incoming calls from that contact 8 Optional Select More and select advance...

Page 57: ...edit or delete 4 Open the menus 5 Select Edit and then select Edit Favorites Button 6 Make the desired changes For example you can add a Quick Key shortcut to any favorite When you press and hold the...

Page 58: ...g call Answer a call waiting call Switch between two active calls Hang up a single call Transfer an outgoing call to a compatible headset with Bluetooth wireless tech nology headset with Bluetooth wir...

Page 59: ...oth wireless technology currently available as many of these headsets support both Bluetooth 1 1 and 1 2 wireless technology Check the specifications for your headset to confirm compatibility Please n...

Page 60: ...2 Select On 3 Enter a Device Name for your phone This is the name other devices with Bluetooth wireless technology see when they connect to your phone 4 Select the Discoverable pick list and select o...

Page 61: ...8 Follow the onscreen instructions to create a trusted pair with the specific device In some cases you may need to perform setup steps on the other device before you can complete this step 9 After you...

Page 62: ...luetooth wireless technology have a built in passkey others let you choose the passkey In either case you must use the same passkey on both the other device and your phone See the documentation for th...

Page 63: ...device your Treo is ready to receive the info If you don t have a trusted pair with the other device select the Discoverable pick list and select Yes 4 When the Send dialog box appears select a categ...

Page 64: ...mputer if this is a new account you can quickly set up the account on your computer and synchronize the information to your phone For either a new or an existing account you can set up the account dir...

Page 65: ...Synchronize to transfer all account information to your phone Setting up an account on your computer Windows only If you set up an account on your computer and your email provider is not listed in th...

Page 66: ...Finish 7 Synchronize to transfer all account information to your phone Setting up an account on your phone 1 Go to Applications and select VersaMail 2 Open the menus 3 Select Accounts and then select...

Page 67: ...estion select the correct contact To send to a different address keep entering the email address or name 3 Enter the subject and message text To move between fields press Up or Down 4 Select Send to c...

Page 68: ...upper right corner 3 Select Sounds from the Type pick list 4 Select the ringtone you want and then select Insert 5 Select Done Attaching Word Excel and PowerPoint files 1 Create the message to which y...

Page 69: ...st 4 Select the file you want from the list in the Type box 5 Select Done Receiving and viewing messages 1 Make sure your phone is turned on see Turning Treo on and off on page 15 2 From any mailbox s...

Page 70: ...p icon to the left of the message icon 2 Tap the attachment name at the bottom of the message screen to view it in the default viewer on your phone Or tap the folder icon to the left of the attachment...

Page 71: ...en you delete a message from the Inbox it moves to the Trash folder which stores the 200 most recently deleted messages If you delete more than 200 messages the oldest messages are automatically remov...

Page 72: ...counts and then select an account Customizing your email settings You can customize the VersaMail settings for each individual email account on your Treo The preferences you set apply only to the emai...

Page 73: ...et up only one schedule for each email account 8 Select OK and then select Get Mail Selecting alert tones When you schedule Auto Sync for a given account you can choose a sound such as a bird a phone...

Page 74: ...ze cannot be downloaded Maximum message size Sets the maximum size of an incoming email message Enter the size in kilobytes KB The default is 5KB but you can enter any size up to 2048KB approximately...

Page 75: ...hout using a desktop computer When you create an ActiveSync account in the VersaMail application both your email and calendar info synchronize directly with the Exchange server information does not sy...

Page 76: ...ndividual who wants to access your personal email or both Xpress Mail provides this flexibility with secure cost effective mobile solutions which are easy to install and use You can choose from among...

Page 77: ...vidual email solution for the Treo It allows for self registration and a quick and easy setup for access to both personal and business email A software redirector is installed on your computer with a...

Page 78: ...r to using your computer or web based email application Use the following icons to perform the following tasks View your calendar View your contacts View your documents Delete a message Compose a mess...

Page 79: ...u send a text message to an email address the email address is deducted from the 160 character count 1 Make sure your phone is turned on see Turning your phone on and off on page 15 2 Press the Messag...

Page 80: ...photos videos text and sounds presented as one or more pages You can include any of the following items Ringtones MIDI iMelody Sound clips AMR Photos JPEG GIF BMP TIFF including LZW compressed files...

Page 81: ...one or more photos You can take the photos with the built in camera or insert an existing photo Record Sound Lets you record a message such as a voice caption for a photo or insert an existing sound...

Page 82: ...Treo to notify you when a new text or multimedia message arrives using a ringtone and vibration or an onscreen alert The new message alert may include any of the following buttons OK Dismisses the ale...

Page 83: ...re are sounds or multiple pages playback begins immediately 3 Use the onscreen controls to scroll to other pages and messages To play or save a sound select the Sound icon You can access saved sounds...

Page 84: ...d In list view you can rearrange the messages in any folder using the Sort command 1 From list view open the menus 2 Select View and then select Sort by Name or Sort by Date In list view you can delet...

Page 85: ...of the following preferences Messages Your preferences for individual text messages Create new messages as Indicate if a blank text or a multimedia message appears when you create a new message Always...

Page 86: ...window as Enter the name you want displayed as the label for your messages in the Chat screen Label color Select the color in which you want messages to appear Use color for Indicate if you want to vi...

Page 87: ...dicate if you want your phone to vibrate during an incoming alert when Sound Mode is off 6 Select the Tones box 7 Select the Message Tone pick list and select an alert tone for incoming messages 8 Che...

Page 88: ...ages on your screen This way you can see most content without scrolling left or right 1 Make sure your phone is turned on see Turning your phone on and off on page 15 2 Press and hold the Side button...

Page 89: ...g to enter the address every time The Web browser can store up to 100 bookmarks or saved pages allowing you to open your favorite web pages quickly Remember a bookmark is different from a favorite see...

Page 90: ...open the menus 2 Select Edit Bookmarks on the Bookmarks menu 3 Select the bookmark you want to edit or delete 4 Enter the desired changes 5 Select OK Arranging bookmarks and saved pages The Web browse...

Page 91: ...is automatically sent to the application that can use the file For example if you download an MP3 file you can store it on an expansion card and play it on your phone later in the RealPlayer applicati...

Page 92: ...through the list 4 Select the web page you want to load Finding text on a web page 1 From the Page View open the menus 2 Select Find Text on Page on the Page menu 3 Enter the text you want to find 4 C...

Page 93: ...es whether images appear when you load a web page If you don t view images web pages will load faster If you select not to view images you can still see any image by selecting the placeholder box on t...

Page 94: ...emory select Clear Cookies Cache Indicates how much memory is being used by your cache to store recent pages and history To free up this memory select Clear Cache Clear cache on exit Determines if the...

Page 95: ...the Album pick list and select the album where you want to save the photo 3 Optional Adjust the zoom and resolution settings 4 Point the lens on the back of your Treo at the subject you want to photog...

Page 96: ...ord 6 Press Center to start recording 7 When you re done recording press Center again to stop 8 Select Play to review the video 9 Select Save to keep the video select Delete to discard it or select Se...

Page 97: ...y 2 Select Slide show 3 Tap the screen to return to the Gallery To change the Gallery display format select List and Thumb To view a different album select the Album pick list in the upper right and s...

Page 98: ...expansion card and vice versa 1 From the Gallery select the photo s or video s you want to copy 2 Open the menus 3 Select Copy to Card for items on your phone or Copy to Device for items on an expans...

Page 99: ...rs confirm by selecting Yes or decline by selecting No Deleting a photo or video 1 From the Gallery select the photo or video you want to delete 2 Open the menus 3 Select Delete from the Media menu 4...

Page 100: ...ermines if a sound plays when you take a photo Microphone videos only Turns the microphone on and off so that you can record videos with or without sound Resolution Sets the default size for newly cap...

Page 101: ...cation To find your captured pictures look in C Documents and Settings User name My Documents My Pictures palmOne Photos User Folder To find your captured videos look in C Documents and Settings User...

Page 102: ...CrowAce book Page 100 Tuesday November 9 2004 10 02 AM...

Page 103: ...first two weeks using organizer features 101 first two weeks using organizer features CrowAce book Page 101 Tuesday November 9 2004 10 02 AM...

Page 104: ...To place the entry in a category or mark it private select Details 7 To add a note to an entry select Note 8 To display additional fields for this contact select Plus 9 After you enter all the informa...

Page 105: ...r business card 2 While still in Contact Edit View open the menus 3 Select Business Card on the Record menu 4 Now you can beam your business card to other Palm Powered devices In any Phone view open t...

Page 106: ...he screen and select SIM Phonebook When the Show SIM Phonebook Category box is checked your SIM Phonebook entries also appear when you select the All category in the Contacts list or search for a cont...

Page 107: ...ndar for an entire year From Day View Week View Month View or Year View use the 5 way to move to another day week month or year based on the current view From Day View Week View Month View or Year Vie...

Page 108: ...nes Adding an alarm reminder to an event 1 In Calendar select the event 2 Select Details 3 Check the Alarm box and select the number of minutes hours or days before the event you would like to receive...

Page 109: ...For example make your appointments with family green work blue and friends yellow 1 From Day View select the event description 2 Select Details 3 Select the Category pick list and select Edit Categor...

Page 110: ...event 1 Create an event and then select it 2 Select Details 3 Select the Repeat pick list and then select a repeat interval 4 For weekly events select the day s the event repeats for monthly events s...

Page 111: ...es The number of read and unread email messages displays in Agenda View Background A favorite photo becomes the Agenda View background Check the Background box tap the photo thumbnail and then select...

Page 112: ...h box and set any of the following Month View options Show Category List The Category pick list appears in Month View Timed Events The events that are scheduled for a specific time appear in Month Vie...

Page 113: ...ay during the alarm sequence Repeat Alarm The number of times the alarm repeats itself if the alarm is not acknowledged Every The interval between alarm repeats if the alarm is not acknowledged Alarm...

Page 114: ...han one line You can set Tasks to record the date that you completed the task and you can select to show or hide completed tasks Completed tasks remain in the memory of your phone until you purge them...

Page 115: ...category Due Date Select the Due Date pick list and select a due date for the task Alarm Set an alarm for this task Repeat Indicate if the task occurs at regular intervals and how often it repeats Pri...

Page 116: ...7 Days Next 7 Days or Past Due Category Displays tasks that are assigned to the selected category Select the Category pick list to select a different category Deleting a task 1 Select the task you wan...

Page 117: ...d Items Displays tasks you ve checked off Record Complete Date Replaces due date with the completion date when you complete check the task Show Due Dates Displays task due date and inserts an exclamat...

Page 118: ...Select Done Deleting a memo 1 Select the memo you want to delete 2 Open the menus 3 Select Delete Memo on the Record menu 4 Select OK Each memo can include 4 096 characters of text You can assign cate...

Page 119: ...indows computer to convert the files and transfer them to an expansion card See the RealPlayer desktop online Help for details You can install the RealPlayer desktop software from the Software Essenti...

Page 120: ...uter You must install this software from the Software Installation CD even if you already have a version of RealPlayer on your computer After you install the software follow these steps to transfer mu...

Page 121: ...ry select palmOne Handheld from the Current Burn Transfer Device drop down list 9 Drag the song files you want from the My Library window on the left into the palmOne device window on the right A CD D...

Page 122: ...ide button To play the next song press Right To play the previous song press Left To play a different song use the stylus to select Songs and select a song from the list To select random or continuous...

Page 123: ...n select OK Creating a playlist 1 Select Playlists 2 Select New 3 Enter a Name for the playlist 4 Select Add 5 Check the box next to the songs you want to include on the playlist 6 Select Done and the...

Page 124: ...wing To delete a song from the playlist select the song and then select Remove To add a song select Add check a song s box and then select Done To move a song up or down one slot select a song and the...

Page 125: ...is based on the day and time in your home city If the Enable Local Network Time box is checked in your Date Time Preferences Cingular Wireless s network automatically sets the time and updates it whe...

Page 126: ...e city you want to display Adding cities If the city you want to display is not in the predefined list you can add it 1 Select a City pick list and select Edit Cities 2 Select New 3 Enter the city nam...

Page 127: ...culator Mode see above 2 Open the menus 3 Select Options and then select the function you want to use Math Advanced mathematical functions such as exponents roots and logarithms Trig Trigonometric fun...

Page 128: ...ea Area conversions for metric traditional and English values Volume Volume conversions for metric and English values 4 Enter an integer for the number of decimal places to display 5 Open the menus 6...

Page 129: ...1 Press the Phone Send button 2 Select the Contacts favorite button 3 From the Contacts list enter the first few letters of the contact you want to find You can enter First name JOH for John or Last n...

Page 130: ...sing Find The Find feature locates any text in the built in applications and databases and in some third party applications The Find feature performs an exact search on a character string including ch...

Page 131: ...al record Beam Category Sends all entries in the current category 4 When the Beam Status dialog box appears point the IR port on your Treo directly at the IR port of the receiving device 5 Wait for th...

Page 132: ...our Treo or on an expansion card 5 Select the application you want to transfer 6 Select Beam For best results the path between the two devices must be clear of obstacles and both devices kept stationa...

Page 133: ...ransfer is complete before you continue using your Treo Receiving beamed information 1 Turn on your screen 2 Point the IR port on your Treo directly at the IR port of the transmitting device to open t...

Page 134: ...CrowAce book Page 132 Tuesday November 9 2004 10 02 AM...

Page 135: ...first month managing applications 133 first month managing applications CrowAce book Page 133 Tuesday November 9 2004 10 02 AM...

Page 136: ...ase files onto your Treo Some Palm OS software uses an installer or wizard to guide you through the process Consult the documentation that came with the software for details Installing applications fr...

Page 137: ...rty applications If a you encounter a problem with a third party application such as an error message contact the application s author or vendor For general troubleshooting of third party applications...

Page 138: ...you want to remove 6 Select the application that you want to remove 7 Select Delete 8 Synchronize to remove the application from the Backup folder on your computer Some applications are factory insta...

Page 139: ...Select Info on the App menu 4 At the bottom of the screen select the type of information you want to view Version The version numbers of applications on your Treo Size The size in kilobytes of applica...

Page 140: ...slot When you do not have a functioning card inside the expansion card slot reinsert the dummy card to protect the slot opening Inserting and removing expansion cards 1 Press down and release the dumm...

Page 141: ...irmation tone When you insert an expansion card the card name appears as a category with a Card icon next to the name To switch between the applications on the expansion card and your phone select the...

Page 142: ...ween your Treo and your expansion card 1 Go to Applications 2 Open the menus 3 Select Copy on the App menu 4 Select the Copy To pick list and select the destination card name or Phone 5 Select the Fro...

Page 143: ...Select Rename Card on the Card menu 6 Enter a new name for the card 7 Select OK Formatting an expansion card Formatting an expansion card is similar to formatting a disk on a computer When you format...

Page 144: ...CrowAce book Page 142 Tuesday November 9 2004 10 02 AM...

Page 145: ...when you re ready customizing your Treo 143 when you re ready customizing your Treo CrowAce book Page 143 Tuesday November 9 2004 10 02 AM...

Page 146: ...n you re outside your home mobile network Voicemail Tone A new voicemail Service Tone A warning of a service change such as moving into and out of a mobile network coverage area 6 Select Done You can...

Page 147: ...d indicate if you want your phone to vibrate when you receive a call or alert and Sound Mode is off 7 Select Done Adjusting call or music volume While a call is in progress press the Volume button on...

Page 148: ...5 Select Camera to take a photo and add it to this contact entry when you save the photo or select Photos to add an existing photo to this contact entry 6 Select the photo you want to assign to this c...

Page 149: ...ect Options and then select General Preferences 4 Select the pick list at the top of the screen and select Show Wallpaper 5 Select the thumbnail image and select a wallpaper image for your Phone appli...

Page 150: ...to 7 and you slide the ringer switch to Sound Mode Off you will not hear the phone ring When you move the ringer switch back to Sound Mode On the phone ring volume is still set to 7 Setting system vo...

Page 151: ...creen font You can change the screen font in Calendar Contacts Memos Messaging and Tasks The font styles may vary between applications 1 Open the application in which you want to change the font 2 Ope...

Page 152: ...chscreen 3 Follow the onscreen instructions 4 Select Done Changing the system color scheme 1 Go to Applications and select Prefs 2 Select Color Theme 3 Select a color scheme 4 Select Done You can also...

Page 153: ...llowing Press Applications repeatedly to cycle through the categories Select the category pick list at the top of the screen and select a category The Applications View displays each application as an...

Page 154: ...Sometimes one application looks for another application to handle information for example a mail application might open a browser when you select a link in an email message 1 Go to Applications and s...

Page 155: ...ist Select Add Select a city in your time zone and then select OK If necessary modify any of the settings in the Edit Location dialog box Select OK 5 Select the Set Date box Highlight the current year...

Page 156: ...y of the following preferences Preset to The standard number conventions for your country When you select a country the other Formats Preferences are automatically set to that country s conventions Yo...

Page 157: ...ect Power 3 Set any of the following preferences Auto off After The time that elapses before your screen turns off automatically Beam Receive The setting for whether you want your Treo to receive beam...

Page 158: ...card System password lock Requires a password to see any information on your Treo Private records Masks or hides items marked as private and requires a password to view them Using Keyguard Your Treo...

Page 159: ...M box 5 When prompted enter the current PIN and select OK Unless you changed your PIN enter the default PIN provided with Cingular Wireless s account materials 6 If you want to change the PIN select C...

Page 160: ...following options Never Prevents your Treo from locking automatically On power off Locks your Treo when you turn off the screen or when it shuts off with the Auto off feature At a preset time Locks y...

Page 161: ...the Owner Preferences screen 5 Select Done Working with private entries In most applications you can mark individual entries as private All private entries remain visible and accessible until you sele...

Page 162: ...te records Make sure the entries you want to mask are marked private 1 Go to Applications and select Security 2 Select the Current Privacy pick list and select Show Records 3 If the Show Private Recor...

Page 163: ...Password box 4 Select Yes If you want additional security for Palm Desktop files you may wish to purchase a third party solution Connecting to a virtual private network If you want to use your Treo to...

Page 164: ...e firewall for example from a public location or at home Check with your company s system administrator to see if a VPN is required to access the corporate network If you need a VPN you must purchase...

Page 165: ...if something happens help 163 if something happens help CrowAce book Page 163 Tuesday November 9 2004 10 02 AM...

Page 166: ...your Treo Do not manually install any quarantined files see the documentation that came with the third party applications for more information 4 If you plan to continue using your old device perform a...

Page 167: ...alm Powered devices called this the Home screen or Applications Launcher To access this screen press Applications Find Some previous Palm Powered devices opened this global search engine by tapping th...

Page 168: ...navigator on devices other than Treo You may notice inconsistencies with software that is not designed with Treo in mind Web browser bookmarks You can use the Web browser on your Treo 650 to store up...

Page 169: ...PIM s author or vendor to learn if software is available for your Treo 1 Restart your computer 2 Quit any active applications including virus scanners and Internet security applications 3 Make sure y...

Page 170: ...r Treo Performing a system reset A system reset also called a safe or warm reset tells your Treo to stop what it s doing and start over again without loading any system extras If your Treo loops or fr...

Page 171: ...be related to software you installed See Third party applications on page 187 for suggestions on diagnosing third party software issues 1 Press the Battery Door Release button and slide the battery do...

Page 172: ...ngle 4 Align the metal contacts on the battery with the contacts inside the battery compartment 5 Insert the battery into the compartment at a 45 degree angle pressing it into place Slide the battery...

Page 173: ...orming a soft reset on page 168 4 If that doesn t work connect the Treo to the AC charger see Charging the battery on page 12 and perform a soft reset again 5 If that doesn t work perform a hard reset...

Page 174: ...Performing a soft reset on page 168 Treo hangs up when I hold it to my ear You may be accidentally pressing the onscreen Hang Up button with your cheek Try holding the phone so your face doesn t press...

Page 175: ...is on but not connected to a GPRS or EDGE network Your phone is connected to a GPRS or EDGE network When the arrows above the signal bars are green you can still receive calls Your phone is actively u...

Page 176: ...he SIM card is inserted correctly see Inserting the SIM card on page 14 and your phone is turned on see Turning Treo on and off on page 15 Contact Cingular Wireless to verify that your plan includes m...

Page 177: ...ting is turned on in the Bluetooth application Your device with Bluetooth wireless technology is charged and turned on Your Treo is within range 30 feet of the hands free device The Dialup Networking...

Page 178: ...after each step If the synchronization is successful you do not need to complete the remaining steps 1 Verify that the USB sync cable is securely connected at all points see Setting up your computer o...

Page 179: ...s with software on your phone As you complete the following steps sync after each step If the synchronization is successful you do not need to complete the remaining steps 1 Locate your Backup folder...

Page 180: ...otSync Manager on your computer and make sure the necessary conduits are set to Synchronize the files 4 Uninstall palmOne software 5 Reboot your computer 6 Reinstall the palmOne Software Installation...

Page 181: ...Microsoft Outlook conduit that came with your Treo 650 If you re not sure whether this software is installed reinstall it 2 Open Microsoft Outlook and correct the wrong entries 3 Manually enter any i...

Page 182: ...you synchronized 7 Go to the Calendar conduit dialog box and select Desktop overwrites handheld 8 Synchronize your phone and your computer 9 Go to the conduit dialog box and select Synchronize the fil...

Page 183: ...irements specific to their service For example Yahoo requires you to set up POP mail forwarding for your Yahoo account to download email messages to your phone Check with your service provider to see...

Page 184: ...use their SMTP servers Enter the name of a different outgoing mail server for sending mail Many ISPs such as cable companies require that you have an Internet connection to their network to send email...

Page 185: ...lient Consult the documentation for your desktop email application for more information After I get messages either manually or through Auto Sync messages disappear from my Inbox If you have an accoun...

Page 186: ...the name of the mail server that offers you wireless access to the corporate mail system If you cannot obtain the name of this server some companies do not give it out because they do not want wirele...

Page 187: ...to http www palmOne com us support If the Web browser can t follow the redirect try using a desktop browser to see the landing page of the redirector and enter that address in the Web browser An image...

Page 188: ...with the subject in front of a window or light Make sure the subject is at least 18 inches away from the camera to ensure good focus Remember when you synchronize your Camera images are stored in the...

Page 189: ...ate your Backup folder on your computer and rename the folder e g BackupOld Windows C Program Files palmOne username Mac Mac HD Applications palmOne Users username 7 Perform a hard reset see Performin...

Page 190: ...ore about an error Treo uses a special interface to show error messages in greater detail 1 Press Phone Send 2 Press Center and then select Dial Pad 3 Enter 377 and then press Phone Send 4 Review the...

Page 191: ...ideos on your computer on page 99 Messaging Multimedia content can also consume excessive memory Move multimedia content to an expansion card or delete large files from your Treo see Managing your mes...

Page 192: ...ottom of your Treo on the right side the phone If you re using Speakerphone mode with your Treo lying on a flat surface try turning the Treo face down screen facing the surface Are you hearing your ow...

Page 193: ...nternet connectivity technology that allows persistent data connections You pay for the amount of information you transfer not the connection time HotSync The PalmSource technology that synchronizes y...

Page 194: ...IN lock secures your wireless account See also PUK PUK PIN unlock key A special extended password assigned to your SIM card If you enter the wrong PIN more than three times your SIM will be blocked an...

Page 195: ...ransmit power is controlled automatically and in general is reduced as you get closer to a cellular base station This reduction in transmit power will result in a lower RF energy exposure and resultin...

Page 196: ...other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this infor...

Page 197: ...Driving Safety Tips Details 1 Get to know your smartphone and its features such as speed dial and redial Carefully read your instruction manual and learn to take advantage of valuable features most sm...

Page 198: ...ause they can be carried easily from place to place Wireless telephones are two way radios When you talk into a wireless telephone it picks up your voice and converts the sound to radio frequency ener...

Page 199: ...g 136 sending over Bluetooth 61 synchronizing with Microsoft Outlook 33 third party help with 135 transferring information from 33 viewing 29 viewing information for 137 appointments color coding 107...

Page 200: ...VersaMail 70 favorite buttons 55 messaging settings 83 phone settings 144 147 power preferences 155 system sound settings 148 tasks 115 Web browser settings 91 D data receiving over Bluetooth 61 send...

Page 201: ...links using in messaging 81 listening to music 117 lists scrolling 21 Location field 108 locking phone and information 156 162 Lookup feature 127 low lighting conditions 24 lowercase letters 25 M Macs...

Page 202: ...minutes usage for 52 Phone application accessing 38 Bluetooth icon 39 email messages unread 40 monitoring status of features 39 40 phone headset 56 Phone Lock 157 phone numbers checking yours 17 pasti...

Page 203: ...nt on phone 64 voicemail 45 settings messaging 83 signal strength display 39 silencing ringer 44 SIM subscriber identity module card inserting and using 14 required 6 SIM Phonebook viewing 104 slide s...

Page 204: ...videos attaching 66 vibrate setting 145 video recording screen 94 videos jumping to specific sections 94 organizing 97 pausing 94 saving 94 sending 96 VersaMail 66 viewing on computer 99 viewing on p...

Page 205: ...argeable Lithium Ion Removable for replacement Up to 6 hours talk time Up to 300 hours standby 4 hours full charge time Palm OS version Palm OS 5 4 Camera VGA resolution 640 x 480 0 3 megapixel Automa...

Page 206: ...Tasks Calculator Basic and Advanced Palm Desktop software and HotSync Manager World Clock System requirements Windows 2000 or XP with USB port Mac OS 10 2 10 3 with USB port Later versions may also be...

Page 207: ...Sec10Specifications fm Page 205 Tuesday November 9 2004 11 01 AM...

Page 208: ...Sec10Specifications fm Page 206 Tuesday November 9 2004 11 01 AM...

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