Palm P80880US - Tungsten E - OS 5.2.1 126 MHz, Handbook

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Appendix B Frequently Asked Questions
288
When I perform a HotSync
operation, my information
does not transfer to Palm
Desktop software. Try each of these in turn:
■
If you have performed a HotSync operation successfully
but you cannot find the data from your handheld on Palm
Desktop software, check to see that you have the correct
username selected for viewing data.
■
On a Windows computer, click HotSync Manager, and then
select Custom. Check that all conduits are set to
synchronize files.
■
On a Mac computer, double-click the HotSync Manager
icon. From the HotSync menu, select Conduit Settings.
Select your username from the User pop-up menu, and
check that the correct conduit is active.
I receive the following error
message on my Windows
computer when attempting a
HotSync operation: “an
application has failed to
respond to a hotsync
notification -(8009).” The 8009 error indicates there is corruption in the Windows
registry. The error usually reads, “an application has failed to
respond to a hotsync notification -(8009).” The known fix for
the 8009 error is to rebuild the HotSync Manager registry
entries. Go to
www.palm.com/support
and search the Palm
Knowledge Library for “error 8009."
My handheld displays the
message “Waiting for sender”
when it’s near my computer’s
IR port. Try each of these in turn:
■
Your computer’s IR port may be set to search automatically
for the presence of other infrared devices. Consult the
documentation for your operating system for information
about turning off this option.
■
In some cases, simply moving your handheld away from
the computer’s IR port solves the problem.
I want to synchronize my
computer with more than one
handheld. Try each of these in turn:
■
If the computer running Palm Desktop software
synchronizes with more than one handheld, each handheld
must have a unique name. Assign a username to your
handheld the first time you perform a HotSync operation.
■
Be aware that synchronizing more than one handheld with
the same username causes unpredictable results and,
potentially, loss of your personal information
.