Appendix B
Page 205
Appendix B
Frequently Asked Questions
If you encounter a problem with your Palm IIIxe™ organizer, do not
call Franklin Covey Technical Support until you have reviewed the
following list of frequently asked questions, and you have also
reviewed the following:
■
The README file and HelpNotes located in the folder where you
installed the Franklin Planner software on your computer (or on
your installation CD or diskettes)
■
The Franklin Planner online Help
■
The most recent Palm IIIxe organizer HelpNotes on your regional
web site
If you are still having problems, contact Franklin Covey Technical
Support. See page 217 of this chapter for telephone numbers.
Note:
Thousands of third-party add-on applications have been
written for the Palm Computing
®
platform. Unfortunately, we
are not able to support such a large number of third-party
applications. If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.
Software installation problems
Problem
Solution
When I install Franklin
Planner software I get an
error that a modem is
attached to my serial port,
but there is no modem
attached.
Take your organizer out of the cradle
and install Franklin Planner software
again.
Summary of Contents for IIIxe
Page 1: ...Handbook for the Palm IIIxe Organizer 22864 ...
Page 8: ...Page 8 Handbook for the Palm III Organizer ...
Page 32: ...Page 32 Chapter 1 ...
Page 44: ...Page 44 Chapter 2 ...
Page 54: ...Page 54 Chapter 3 ...
Page 122: ...Page 122 Chapter 4 ...
Page 150: ...Page 150 Chapter 5 ...
Page 172: ...Page 172 Chapter 6 ...
Page 198: ...Page 198 Chapter 7 ...
Page 204: ...Page 204 Appendix A ...
Page 218: ...Page 218 Appendix B ...
Page 236: ...Page 236 Warranty Regulatory and Other Product Information ...